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PODCAST

Explain IT

This is Explain IT, a show for IT professionals by IT professionals; offering insight, knowledge, experience and opinion on a variety of enterprise tech topics. With new episodes out regularly, follow the podcast in your favourite app and you"ll get notified with every new release. Hosted on Acast. See acast.com/privacy for more information.

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All Episodes

36:00

Unlocking AI with the power of Private Cloud

Explain IT ·

2025/11/25

Business leaders are setting AI strategies, and IT teams are expected to deliver results.Research from the IDC shows that 88% of all AI pilots fail to reach production. So enter Private Cloud AI, a new way to role out your AI adoption.In this episode we break down what Private Cloud AI is, why it matters, and how this technology is helping organisations overcome challenges and unlock real value.Podcast host and Softcat's Head of Architecture, Helen Gidney is joined by Nigel Horsell, Private AI

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35:33

VMware Explore on Tour - is Private Cloud the...

Explain IT ·

2025/11/11

Many organisations are rethinking their cloud strategies and searching for smarter, more secure solutions. Private cloud is gaining traction as an alternative, combining the agility and scalability of public cloud with the added control and protection of a dedicated environment.In this episode, we explore how VMware is redefining the private cloud journey - helping businesses build, secure and manage environments tailored to their unique needs.Hear expert insights fromJoe Baguley, CTO EMEA at VMware

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26:54

Navigating Windows 10 End of Support

Explain IT ·

2025/10/28

As Microsoft wraps up a decade of Windows 10 support, we’re seeing a real moment of decision for businesses. If you haven’t made the move yet, it’s time to ask - are we upgrading, adapting, or exposing ourselves to risk? With cyber threats ramping up and support winding down, knowing your options isn’t just helpful - it’s essential.This time we're discussing the end of support for Windows 10, what it means for organisations, and what you should do if you’ve missed the October 14th deadline. Joining

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38:20

Big Data London; Why AI Isn’t Delivering (Yet)

Explain IT ·

2025/10/24

In this episode, we’re not just talking about AI - we’re unpacking the reality behind the hype, taking a look back at Big Data London and what it covered. From stalling initiatives to drifting models, the AI bubble is showing cracks. Why? Because many organisations have sprinted into the future without packing the essentials.We’ll explore the critical foundations needed to make AI work: trusted data, shared language, and skilled people. You’ll hear real-world lessons from businesses discovering that

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33:27

Streamlining your Operations

Explain IT ·

2025/09/30

Join host Helen Gidney, Head of Architecture atSoftcat, as she sits down with Adam Spearing, VP of AI Go-To-Market for EMEA at ServiceNow, and Oliver Meadows, ITXM Sales Lead atSoftcat. Together, theyexplore how organisations can streamline internal service operations, dismantle silos, and harness AIto enhance the end-user experience. Whether you're in IT, HR, Finance, or Operations — this episode is packed with insights for you.What’s covered in this episode:Redefining Service OperationsWhat

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36:10

Everything Data

Explain IT ·

2025/08/26

In this episode, we're not just talking about data, we're talking about everything that comes with it. The challenges, the misconceptions, the frameworks and compliance. Data is the foundation of so many businesses. Get it right, and you can unlock information that can propel your company forward. But get it wrong, and the challenges it can bring can leave you floundering.We'll explore the key topics in the data world; how data quality affects decision-making, how data governance and compliance

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35:00

The road to IT innovations with HPE

Explain IT ·

2025/07/29

On this edition of Explain IT, we’re celebrating HPE’s ten-year anniversary, and reflecting on the standout moments from HPE Discover. We explore how HPE’s evolution, from its separation from HP Inc. to bold acquisitions and innovation milestones, is shaping the future of enterprise IT. From cloud modernisation and infrastructure disruption, to a shifting virtualisation landscape, we unpack the key themes and what they mean for customers and the wider market.Join Softcat's Helen Gidney, Head of

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35:28

Supply Chain Risk

Explain IT ·

2025/06/24

How secure is your supply chain?With the recentswatheof supply chain cyber attacks on big name brands, now more thaneverit’s important to protect your supply chain.On this edition of Explain IT, we’re talking about recent breaches and how that is affecting customers. We're also delving into the question of 'who are these threat actors?', and the impact on career goals.This episode is hosted by Ashleigh Baker, team leader in Softcat's Architecture Services and is joined by Softcat colleagueKieron

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32:04

Cyber Automation and Burnout

Explain IT ·

2025/05/27

Ever wondered how we can stay ahead of cyber threats without burning out?On this edition of Explain IT, we're talking about the leveraging of advanced technology to automatically detect, investigate, and respond to cyber threats, reducing the need for constant human intervention that could lead to burnout. It's all about enhancing efficiency, speed, and accuracy in cybersecurity operations.This week, Ashleigh Baker is guest host. She is the team leader in Softcat's Architecture Services.Think of

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35:29

Backup Security and Cyber Resiliency

Explain IT ·

2025/04/29

Keeping your data structured and secure is key to keeping your business safe. But how do we ensure that at every level of our IT infrastructure, including your backups? With data being stored across an organisation, from edge to the data center to the cloud, cyber resiliency is important when safeguarding an organization's assets against cyber threats.Today, we'll discuss the evolving nature of backup strategies in response to sophisticated cyber threats. Understand the methods to ensure the safety

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44:59

Wireless first connectivity for your business

Explain IT ·

2025/03/25

You rely on wireless connectivity, we all do… and having a good wireless system can have a big impact on the success of your business.As companies strive for greater flexibility, efficiency, and connectivity, Wireless First is emerging as a game-changer. Post Covid, we’re seeing employees want more dynamic and collaborative work environments, and teams need to be able to move freely and adapt to those changing spaces quickly. We’ll discuss the benefits of wifi 7 and why building a private 5G

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22:15

New Year Resolutions (Part Two)

Explain IT ·

2025/02/11

From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024.In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impact our daily lives, and you never know, some of these technologies might just address some of the world’s most pressing challenges.We have a whole host of

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49:33

New Year Resolutions

Explain IT ·

2025/01/28

From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024.In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impact our daily lives, and you never know, some of these technologies might just address some of the world’s most pressing challenges.We have a whole host of

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38:57

Can I Be Your Copilot Again?

Explain IT ·

2024/12/19

Workplace AI bots, like Microsoft Copilot, have exploded in use over the last 12 months. They are transforming how businesses operate by automating routine tasks, enhancing decision-making, and allowing employees to focus on more strategic activities.Back in November 2023, Explain IT discussed how Copilot could potentially revolutionise the workplace. We’re back again to see how it has changed in the last 12 months with our guests Bradley Howe, Copilot Presales professional, and Dave Simmons Senior

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37:39

My Cloud or Yours

Explain IT ·

2024/10/28

Cloud computing, first introduced in the 1960s as the "intergalactic computer network," is now essential to our digital existence.There are so many cloud options available on the market today. Private clouds are essentially dedicated environments that offer greater control and security. They are typically used by businesses to store sensitive data and run critical applications. On the other hand, public clouds are shared environments managed by industry hyperscalers. These providers offer scalable

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38:34

Why does everyone want my credentials?

Explain IT ·

2024/09/24

Ever thought about how much of your life is protected by passwords? And whydohackers want to steal credentials? How do they do it and more importantly, how can we stop them in their tracks?From your emails to your retirement savings, passwords are quite literally the gatekeepers to your online life. And there are layers to password security, from your own password to the passwords that companies use to protect the collective data. Hackers are constantly using different tricks to try to crack those

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35:53

The Virtual Interface

Explain IT ·

2024/09/09

Where do you want to work from today? The coffee shop? The beach? It’s all possible with a Virtual desktop infrastructure.Virtual Desktop Infrastructure, or VDI, lets you access your companies’ systems from almost any device, essentially you can carry your office in your pocket. In this special episode, we’ll answer some important questions to help you get it right. How do you keep VDI working for everyone? How do you manage it effectively? How do you keep it secure?Featuring our expert guests Jack

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32:03

Are AI Powered Contact Centres the Future?

Explain IT ·

2024/08/27

Customer service is tough for everyone, but how do we make it better for the employee and for the customer?Business contact centres are starting to use AI at the very first step of their customer interactions. By automating elements of the customer service interaction and using AI insights, staff can resolve service incidents faster and keep customers happy.Our team of experts, Andrew Hermsen, Softcat's Chief Technologist for Data, Automation and AI, and Lucky Sharma, Senior Partner Solutions

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29:38

Internet – what is WAN without SASE?

Explain IT ·

2024/07/30

In the hybrid working world, everyone needs a fast and secure way to connect to their company's data.WAN or Wide Area Networks technologies have had an impressive impact; It's now easier than ever to do business. Using intelligence tooptimize traffic across multiple links, we’ve gone from a trickle of information being sent between two direct points to terabytes of data sent at lighting speed across a network of points.In this episode of Explain I.T, we answer some important questions. How do we

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31:29

Election Special

Explain IT ·

2024/06/27

To the public, elections can look relatively simple. However for lots of public sector organisations, there are weeks of preparation fraught with risk, excitement and a huge sense of purpose.Despite using paper ballots and lots of people-based processes on the day, technology and digital is key to delivering a successful election.There are so many technology areas to think about pre and post-election, from how authorities can protect election data, and how they prevent interference or rigging, to

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94 results

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