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PODCAST

The Human Connection Podcast

Is your business’s growth stalled? Employee churn eating into your profits? Struggling with customer retention?You need stronger connections.Every Tuesday and Thursday, connect with an expert who’s sharing actionable advice for building stronger relationships with your customers, clients, and stakeholders. Hosted by Karl Pontau, a storytelling super-connector, content system strategist, and survivor of two childhood brain tumors, this podcast’s mission is to fix the underlying cause of workplace and

business management

All Episodes

20:39

Transforming Business Through Human Connection with...

The Human Connection Podcast ·

2025/03/18

In this captivating episode, host Karl Pontau connects with Genevieve Piturro, founder of Pajama Program, which has delivered over 8 million pajamas and books to children in need. Genevieve shares her incredible journey from TV executive to nonprofit founder after a life-changing moment when a child asked her, "What are pajamas?"Discover how Genevieve's "heart voice" led her to transform her life and create meaningful impact. She reveals the four pillars of becoming "a voice that moves the world"

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22:10

How Poor Communication Creates Company Chaos with...

The Human Connection Podcast ·

2025/03/13

In this eye-opening episode, host Karl Pontau connects with Ashley Amber Sava, a senior writer at ManyChat with a background in journalism and content marketing. Ashley shares her wild experiences working at a 15,000-employee company with virtually no internal communication channels.Learn how Ashley discovered layoffs and leadership changes only when people mysteriously "vanished" from Teams, pushing employees to anonymous platforms like Fishbowl to vent frustrations and share information. She

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21:37

How Personal Touch Creates Extraordinary Teams with...

The Human Connection Podcast ·

2025/03/11

In this uplifting episode, host Karl Ponto connects with the charismatic Dean Hankey to explore the power of genuine human relationships in business success. Dean shares his VIP approach—add Value that generates Impact before Profit—and explains why truly knowing your team members is essential for organizational growth.Discover the simple yet transformative practice of creating "My Favorite Things" profiles for employees, allowing leaders to celebrate team members in meaningful, personalized ways

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22:45

The ROI of Humanizing Your Team with Courtney Madeira

The Human Connection Podcast ·

2025/03/06

In this engaging episode, host Karl Pontau connects with marketing expert Courtney Madeira to explore how humanizing your business builds stronger communities and naturally increases sales. Courtney shares her successful strategy of creating employee spotlights that go beyond job descriptions to highlight personal interests and stories. Learn how this simple approach helped increase personal training sales by $20,000 in one year, reduced employee turnover at hotels, and created organic marketing as

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22:41

Creating Copy That Builds Customer Loyalty with Sweha...

The Human Connection Podcast ·

2025/03/04

In this episode of The Human Connection podcast, host Karl Pontau sits down with Sweha Hazari, an experienced copywriter with over nine years in the industry. Sweha shares actionable insights on creating copy that builds genuine human connections in today's noisy marketplace.Discover why Sweha's father has remained loyal to a local clothing brand for over three decades (despite average quality and pricing), and learn practical techniques to make your writing stand out:How to leverage "voice of

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19:32

Stop Typing, Start Talking with Ethan Beute

The Human Connection Podcast ·

2025/02/27

In this engaging episode of The Human Connection podcast, host Karl Pontau sits down with Ethan Beute, Wall Street Journal bestselling author and chief evangelist at Follow Up Boss. They dive into how asynchronous video messaging can bridge the gap between faceless digital communication and genuine human connection in our hybrid work world. Ethan shares practical tips for using video messages to build trust, convey emotion, and explain complex ideas—all while being your authentic self (bad hair days

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20:53

How to Be More Persuasive with Eduardo Savi

The Human Connection Podcast ·

2025/02/25

What’s the secret to building trust and influence? It’s not just about logic or authority—it’s about connection. In this episode of The Human Connection Podcast, host Karl Pontau chats with business coach Eduardo Scoby about the art of persuasion, the power of asking the right questions, and why “Tell me more” might be the most important phrase in leadership. From Aristotle’s timeless wisdom to practical tips for consultants and leaders, this conversation is packed with insights to help you build

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22:23

Why Business Leaders Need to Be Human with Amy Giddon

The Human Connection Podcast ·

2025/02/18

Amy Giddon, founder of Daily Haloha, shares powerful insights about human connection in business. After running a successful app focused on fostering connection and empathy, Amy learned a surprising lesson when shutting it down - the importance of leaders stepping out from "behind the curtain" to forge genuine human bonds. She discusses why building authentic relationships with both employees and customers is crucial in today's increasingly disconnected world, especially as AI and contactless

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22:58

The Real Cost of Ignoring Employee Perspectives with...

The Human Connection Podcast ·

2025/02/11

In this eye-opening episode of the Human Connection podcast, host Karl Pontau sits down with Andie Washington, a community and culture strategist, to unpack the concept of "cultural debt" - the misalignment between a company's stated values and its actual actions.Key Takeaways: Cultural debt happens when a company's mission and values don't match its day-to-day practices. Ignoring employee feedback and psychological safety can lead to massive team turnover. Building genuine human connections is the

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18:22

How Technology Makes Events More Human with Megan Martin

The Human Connection Podcast ·

2025/02/04

In this engaging episode of The Human Connection podcast, host Karl Pontau sits down with Megan Martin, a hospitality industry veteran with over 15 years of experience in creating meaningful connections through events. Megan shares brilliant insights on transforming large-scale events from overwhelming networking marathons into spaces that foster genuine human connections. She reveals innovative strategies like using AI matchmaking, creating "neighborhood" spaces, and leveraging pre-event digital

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22:06

Marketing That Actually Matters with Gina Clementi

The Human Connection Podcast ·

2025/01/28

In this inspiring episode of the Human Connection podcast, host Karl Pontau sits down with Gina Clementi, brand strategist and founder of Good Story, to explore the power of authentic human connection in marketing. Drawing from her experiences at Nike and Providence Healthcare, Gina shares how brands can move beyond algorithms and generic content to create meaningful relationships with their audiences.Learn how understanding your customers goes far deeper than surveys, why vulnerability matters in

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21:46

Building Brand Through Human Connection with Jen White

The Human Connection Podcast ·

2025/01/21

In this engaging episode of the Human Connection podcast, host Karl Pontau sits down with Jen White, founder of Boston-based Collective Memory consultancy. They dive into a fascinating discussion about the often-overlooked human side of business success. Jennifer shares a compelling case study of how she helped transform a high-performing company by simply taking the time to listen to employees at all levels – from the C-suite to the manufacturing floor. Through her unique approach of understanding

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0:53

Why You Should Listen - Trailer

The Human Connection Podcast ·

2025/01/16

Being a business leader today is rough. The constant pressure and stress of keeping up with the rapid pace of the market is exhausting. You have an ambitious vision for your company. But, you’re missing a key ingredient to make your dream a reality. I’ll give you a hint. The key to accelerating your business’s growth and achieving your ambitions is not a flashy new AI-powered tool. It’s your ability to genuinely connect with your customers, employees, and stakeholders. And, guess what? They’re all

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19:23

Building Trust Through Curiosity with Connor Nelson

The Human Connection Podcast ·

2025/01/14

In this engaging episode of The Human Connection podcast, host Karl Pontau sits down with Connor Nelson, an enterprise account executive who has mastered the art of honest selling through genuine human connection. Connor shares valuable insights about how curiosity forms the bedrock of meaningful business relationships. He offers practical tips like showing up early to calls for small talk, keeping video on to build rapport, and going the extra mile (like researching local family events for a client

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24:49

The Truth Behind Business Decisions with Allyn Bailey

The Human Connection Podcast ·

2025/01/11

In this engaging episode, connect with Allyn Bailey, Senior Director at Smart Recruiters, to explore a crucial truth often overlooked in business: emotions drive decisions. Allyn reveals why companies fixate on data and analytics while missing the fundamental human element that influences buying behaviors. Through practical examples from her work in talent acquisition, she explains how understanding emotional triggers at each step of the customer journey leads to stronger relationships and better

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20:58

Breaking Through Hidden Biases with Judith Weigle

The Human Connection Podcast ·

2025/01/11

Meet Judith Weigle - a renaissance woman whose fascinating career has spanned from being a circus dancing bear to becoming a respected divorce mediator. Judith shares her innovative idea for strengthening workplace culture through internal podcasts, helping companies create deeper human connections among employees. Drawing from her unique experiences, including heartwarming stories about connecting with circus roustabouts and surprising insights from her mediation practice, Judith reveals how

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17:37

Slowing Down to Speed Up with Lia James

The Human Connection Podcast ·

2025/01/11

Global connector and facilitator Lia James shares powerful insights on building authentic human connections in the workplace. Lia reveals how slowing down and being truly present can transform company culture and drive better business results. Through engaging stories and practical examples, she explains why leaders need to move beyond surface-level perks and really listen to their teams. Learn how one visionary CEO discovered that investing in genuine human connection was more valuable than any

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