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PODCAST

eCom@One with Richard Hill

Unfiltered conversations with eCommerce owners, industry experts and more... Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce. Welcome to the eCom@One Podcast. Hello there, So, you are a passionate eCommerce enthusiast just like us? Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing. Listen to

business marketing

All Episodes

00:31:20

E118: Colby Flood - What Companies Are Doing Wrong...

eCom@One with Richard Hill ·

2022/09/26

Colby Flood is the CEO and Founder of Brighter Click. Brighter Click aims to educate companies on how to run profitable Paid Advertisements across Social Media. He manages a community of high achievers that help over 70 clients grow their business. Colby has over 15 years of experience in the eCommerce world. In this episode, Colby talks about what companies are doing wrong with their Paid Ads. Find out how to navigate the privacy updates and restrictions. Is TikTok worth your time? Colby

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00:50:10

E117: Andrew Norman - Why Perfecting The Shipping...

eCom@One with Richard Hill ·

2022/09/12

Andrew Norman has spent the majority of his career working with some of the largest shipping solutions in the world and has helped thousands of merchants across the world fulfil their shipping needs. In this podcast, Andrew talks about why having a high-quality and well organised shipping process is so important, what you can do within your shipping service to compete with big brands such as Amazon and where companies are going wrong. Andrew has years of experience within this industry and

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00:41:24

E116: James White - How Companies Can Invest in...

eCom@One with Richard Hill ·

2022/09/05

James White is the Partnership Director EMEA at Klaviyo, a unified customer platform for email, SMS and more. Klaviyo aims to build a personalised experience between the brand and the customer, using data and flows (automation) to engage customers with email marketing. They work with thousands of ambitious companies, such as Nomad, Huckberry and Blenders Eyewear. In this podcast, James talks about why companies should invest their resources into email marketing. He divulges the most common

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00:43:05

E115: Christie McLean & Elliot Gregory - How to...

eCom@One with Richard Hill ·

2022/08/29

Christie McLean, CS Lead at Perpetua and Elliot Gregory, Account Executive at Perpetua join us on the eCom@One podcast to chat about all things Amazon Ads. Perpetua helps the world's best brands improve Ad performance across Amazon, Walmart, Instacart and more. Through the platform, brands and sellers create goals based on strategy and rely on Perpetua’s best-in-class, always-on optimisation to execute tactically. In this podcast, they share why you should be Advertising on Amazon and how to

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00:57:01

E114: Evan Padgett - Surviving Uncertainty: The 7...

eCom@One with Richard Hill ·

2022/08/22

Evan Padgett is the COO at Stealth Venture Labs, a performance marketing agency. He has over 20 years of experience in the world of eCommerce, specialising in operating and marketing subscription eCommerce businesses. The team at Stealth Lab have generated over $2B+ in online sales for brands like JustFab, Fabletics, Zulily, ThriveMarket, ShoeDazzle, Uber and more. They manage $10-15M in media on FB / IG every year. In this podcast, Evan shares the 7 areas in eCommerce that brands need to

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00:37:48

E113: George Ioannou - Why eCommerce Is Failing The...

eCom@One with Richard Hill ·

2022/08/15

George Inannou is the Managing Partner at Foolproof, an experience design company. They work with global brands such as, The White Company, Shell, Suzuki, Post Office and Sony PlayStation. George has worked in a variety of sectors including, retail, apparel, financial, FMCG, luxury, travel and more over the past 20 years! In this podcast, George shares how he found his passion for eCommerce. Most importantly, he tells us why eCommerce is failing the planet at an alarming rate. Does this

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00:33:34

E112: Shanif Dhanani - Using AI and Data to Identify...

eCom@One with Richard Hill ·

2022/08/08

Shanif Dhanani is the Founder of Apteo, a software that helps eCommerce brands personalise their marketing campaigns by using AI to predict what their customers will buy next. Shanif has worked on the Data Science team for Twitter, so he knows a thing or two about data! In this podcast, Shanif shares how companies can use Apteo to identify upsell and cross-sell opportunities without being pushy, the biggest mistakes companies are making with data collection and how marketers can keep up to

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00:38:54

E111: Will Charnley - How Seasalt Has Managed to...

eCom@One with Richard Hill ·

2022/08/01

Will Charnley is the Former Chief Sales Officer at Seasalt, a Cornish Clothing company with over 65 brick-and-mortar stores. After going through a digital transformation journey, Seasalt is on track to hit £100m in sales, largely due to its partnerships with M&S, Zalando, Next and Amazon US. Prior to joining Seasalt, Will headed up Strategy at Greene King, the UK’s largest pub company. Before that, he spent his career at John Lewis in a variety of operational, strategic and transformation

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00:37:38

E110: Joe Newbold - Cut Down on Your Shipping...

eCom@One with Richard Hill ·

2022/07/25

Joe Newbold is the Team Lead Enterprise at Sendcloud, Europe’s number 1 shipping platform that supports 25,000 merchants to deliver a seamless shopping experience for their customers. Sendcloud works with thousands of retailers to make national and international delivery so much easier. In this episode, Joe talks about his experience working in Shanghai and what it taught him about their amazing culture. He discloses the ever-growing opportunities in the European market, the current challenges

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00:33:06

E109: Austin Simms - Surviving the Future of...

eCom@One with Richard Hill ·

2022/07/18

Austin Simms is the CEO of Dayrize, a sustainable impact measurement technology that allows businesses to understand the impact of their products on the environment by assessing environmental and social factors. Austin has worked in the world of eCommerce for over 20 years for some of the most respected brands, such as Nike and TomTom. In this episode, Austin shares some immediate changes eCom business can make to do better for the planet. How their technology has helped companies like

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00:23:09

E108: Chlöe Gibbions - Generate a Smile Inducing ROI...

eCom@One with Richard Hill ·

2022/07/11

Chlöe Gibbions is the Director of Ours Agency, a data-first Influencer Marketing Agency. After working for In The Style and SimplyBe, Chlöe took the leap to run her own business and has now worked on hundreds of stand out campaigns. She shares how she made her moves into the industry in this podcast. In this episode, she discusses the power of influencer marketing and how businesses can reach new audiences and instil consumer trust with their brand. Find out how to spot and work with humans

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00:34:23

E107: Omid Torkian - Embracing Change and Navigating...

eCom@One with Richard Hill ·

2022/07/04

Omid Torkian is the Co-Founder of Shipbots, a software that integrates with your sales channels, allowing hassle-free shipping and fulfilment. He has built a hugely successful eCommerce store from scratch. Find out how he has navigated the challenges of eCommerce retail in this podcast. In this episode, he discusses how to leverage opportunities in eCommerce and find the right product. He shares his number one advice to every eCommerce retailer for running a successful eCommerce store and you

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00:50:18

E106: Adam Pearce - Focusing on the Little Touches to...

eCom@One with Richard Hill ·

2022/06/27

Adam Pearce is the CEO of Blend Commerce, one of the UK’s fastest growing Shopify and Klaviyo agencies that specialises in customer experience. He helps some of Shopify’s best loved brands deliver an insane eCommerce adventure on their website to increase their sales, average order value, retention and customer lifetime value. In this episode, he discusses why a business should focus time and resources on improving the user experience on their site and the key areas to focus on to achieve

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00:49:04

E105: George Kapernaros - How to Use Email Marketing...

eCom@One with Richard Hill ·

2022/06/20

George Kapernaros is the Founder of GK Agency, a business that specialises in customer retention. He has scaled new brands to 6 figures and doubled the conversion rates of 9 figure brands with millions of subscribers with retention first email marketing. Find out what that means in this podcast. In this episode, he discusses how businesses can crack their messaging and create a killer campaign structure. Stop hitting your head against the wall and find out how to get heard in the noisy inbox

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00:36:34

E104: Kausambi Manjita - How Using a Nocode Tech...

eCom@One with Richard Hill ·

2022/06/13

Kausambi Manjita is the Co-Founder of Mason, a nocode automation engine. It connects data, designs and channels so you can run your product launches, sales and discounts, inventory updates, customer reviews, in-app help, and in-funnel sales on auto pilot. In this podcast, Kaus shares which brands are doing digital transformation well and why, the nocode toolkit and the future of retail. She discusses WHY Mason exists and how she found her passion for the world of eCommerce. If you are

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00:36:34

E103: Gen Furukawa - Using Quizzes as a Data Capture...

eCom@One with Richard Hill ·

2022/06/06

Gen Furukawa is the Co-Founder of Prehook, a software that allows Shopify businesses to create interactive online quizzes to personalise the customer experience to delight, engage and build relationships. This software allows eCommerce brands the opportunity to capture high quality clean data to provide a unique experience for all. He is also the host of the Cart Overflow podcast. In this episode, Gen shares what the hell Zero-Party data is and how businesses can capture meaningful data to

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00:40:01

E102: Tal Rotman - Using Machine Learning to Give...

eCom@One with Richard Hill ·

2022/05/30

Tal Rotman is the VP Global Partnerships and Alliances at Namogoo, a digital journey continuity software. They use the customer journey to gather data to give customers unique experiences with personalisation and promotions. Namogoo have seen success stories with the likes of M&S, Kurt Geiger, Argos and Ann Summers. In this week’s episode, Tal shares his honest opinions on discounts, how brands can get out of the discount addiction rut, how to offer the right incentive at the right time

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00:31:31

E101: Maggie Dunn - Creating Meaningful Customer...

eCom@One with Richard Hill ·

2022/05/23

Maggie is a Product Marketing Manager at Yotpo, an eCommerce marketing platform offering advanced solutions for customer reviews, SMS marketing, loyalty and more. Having worked with some of the world’s fastest-growing brands like Steve Madden, GoPro and Helly Hansen, Yotpo really know what they’re doing when it comes to developing strong customer relationships. In this episode, Maggie talks to us about creating experiences that are meaningful to your customers and gives practical advice on

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00:57:40

E100: Frederick Vallaeys - Level Up Your Google Ads...

eCom@One with Richard Hill ·

2022/03/25

Frederick was one of Google's first employees and quickly became one of AdWords’ first evangelists almost 20 years ago. Now he is the CEO of Optmyzr, a PPC SaaS with billions of dollars in Ad spend under management. In this episode, we delve into automation and how to use it to your advantage with your digital advertising. We’ve already seen it being done with Smart Bidding and Smart Shopping, and with Google Advertising still evolving all the time, it won’t be long before we have to further

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00:44:09

E99: Joshua Chin - Using Lifecycle Marketing (Email,...

eCom@One with Richard Hill ·

2022/03/14

Joshua Chin is the CEO and Co-Founder of Chronos Agency. They specialise in lifecycle marketing to retain their clients’ customers and scale their eCommerce store. In this episode, they discuss email marketing, SMS and push notifications - an amazing tactic to improve the customer experience. He shares one thing that a lot of subscription-based businesses do that really piss off their customers and how to analyse and measure customer lifetime value to develop meaningful relationships. Find

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219 results

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