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PODCAST

ServiceNow Podcasts

ServiceNow Community Podcasts

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what"s going on at ServiceNow. Join the conversation! Visit the Now Community forums

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All Episodes

35:36

Tackling GBS and the evolving business challenges...

ServiceNow Podcasts ·

2023/11/17

As we kick off our exciting series on GBS, host Spencer Beemiller sat down with Roy Scholte, Sr Manager Enterprise Service and Process Management with Deloitte. In this episode they discuss how to define GBS, what Roy and his team are seeing in the industry and implementation and measurement best practices. See omnystudio.com/listener for privacy information.

en-US

23:51

Boosting productivity with a unified enterprise...

ServiceNow Podcasts ·

2023/11/16

In this episode of Operation Automation, John Almeida and Anne Musial will explore the transformative capabilities of automation in the world of wealth and asset management (WAM). In a time of rapid technological advancements, the wealth and asset management sector can make existing talent more productive and empower new talent with the tools they need to be successful. See omnystudio.com/listener for privacy information.

en-US

27:00

The Future of App Engine with Jithin Bhasker

ServiceNow Podcasts ·

2023/11/15

App Engine is one of ServiceNow's flagship products for low-code and pro-code developers. In this episode, we talk to a VP who can give us a hint of what's coming. Topics 00:00 Welcome/Introduction 05:23 App Engine defined 06:23 App Engine products 07:36 What goes into each release 09:37 Gen AI and low-code 13:36 Washington D.C. and beyond 16:25 New skills required 17:47 Changes in developer's world 21:01 Compliance 22:24 Words of advice 24:23 Contact info 24:59 Outro Links LinkedIn AI-Powered

en-US

16:57

Operation Automation - Countdown to T+1

ServiceNow Podcasts ·

2023/11/09

By May 28, 2024, routine securities trades will need to be settled in one day. Aimed at addressing market volatility, the new rule by the SEC means capital market firms and wealth and asset managers will need to reduce manual processes and ensure lower cost of operation. Join ServiceNow’s John Almeida in conversation with Ryan Clare of Jefferies to discuss and understand how to take a comprehensive view of existing operational processes and technology to ensure they are ready for T+1 and intelligent

en-US

13:06

Expert Services story: Anu Kapoor, Senior technical...

ServiceNow Podcasts ·

2023/11/08

In this episode, we chat with Anu Kapoor, senior technical consultant, about what his role entails and why he loves keeping customers happy. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-ignite-transformation-or-streamline-it-processes.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy

en-US

42:34

Generative AI with Chris Stoll

ServiceNow Podcasts ·

2023/11/01

Generative AI is all the rage in 2023. Our guest today is here to discuss all the hot features we've got in our Vancouver release. Topics 00:00 Welcome/Introduction 08:59 The ServiceNow AI journey 10:55 Where to find generative AI 20:36 But wait, there's more 23:52 Where Gen AI doesn't apply 26:54 Governance 29:57 The release cycle 31:20 Dev skills 34:05 The roadmap 37:17 Advice for new devs 39:24 Contact info 40:31 Outro Links LinkedIn ServiceNow Developer YouTube channel NowLearning Email:

en-US

20:13

Expert Services story: Sandeep Tandon, Principal...

ServiceNow Podcasts ·

2023/10/24

In this episode, we chat with Sandeep Tandon about his role as a principal solution architect and how he translates the promise we make when you purchase a ServiceNow product into reality. For more information about solution architects, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-today-needs-design-future.pdf Have a question or comment about the Accelerate Podcast series? Email us at

en-US

28:09

Conversation with The Devvies Winners

ServiceNow Podcasts ·

2023/10/18

We know you're working hard to build awesome apps on the Now Platform. Did you know, we've got a contest where you can showcase what you've done and win some prizes? In this episode, we speak with some former winners to get their insights to help you be a contender for the future. Topics 00:00 Welcome/Introductions 08:19 The Devvies Defined 09:46 The winning application 11:28 The submission process 13:15 The video 15:44 The grill session 16:38 What can we improve? 19:06 Defending the title 20:16

en-US

29:40

Understanding the growing importance of ServiceOps in...

ServiceNow Podcasts ·

2023/10/11

In this episode of Innovation Today, host Spencer Beemiller talks with John “Rook” Jones, Senior Solutions Architect at Beyond20. During the interview Rook explains the complexities of CMBD, how technology plays a role in services and the importance of taking an organizational approach to ensure success.See omnystudio.com/listener for privacy information.

en-US

37:00

The story behind Rapid IT modernization and how to...

ServiceNow Podcasts ·

2023/10/11

Join us for an exciting episode of Innovation Today, as host Spencer Beemiller, engages in a compelling conversation with Vinny Viola, VP of Product and Innovation, and Derek Truesdell, CTO, at Intact Technology. Get ready to explore the fascinating journey of rapid IT modernization and discover invaluable insights on how businesses can successfully navigate this transformative process. Tune in now to gain expert perspectives from Vinny and Derek. See omnystudio.com/listener for privacy

en-US

9:49

Unveiling the World of Service Operations: Exploring...

ServiceNow Podcasts ·

2023/10/11

If your competitor is innovating at a faster rate than you are, what will you do? Join Jim Van Over, ServiceNow Field Innovation Officer and Sunny Raina, Associate Vice President at Hexaware to see how service operations—service management and IT operations, along with AI and automation—drives productivity and innovation so you can keep your competitive edge.See omnystudio.com/listener for privacy information.

en-US

29:05

Building with ATF up front with Harshdeep Garg and...

ServiceNow Podcasts ·

2023/10/04

There's a lot to consider when you first start building an app or configuring a process on the platform, not least of which is how you are going to test those changes. In this episode, we have two returning guests to help us understand how to navigate those thoughts. Links NowCreate LinkedIn: Harshdeep Garg NowLearning ATF Micro-cert ServiceNow Docs: ATF LinkedIn: Raghuveer Moorthy Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

en-US

17:34

ServiceNow Impact Vancouver release

ServiceNow Podcasts ·

2023/10/03

In this episode, Ryan Lounsbury, head of ServiceNow Impact Product Management, discusses the Impact Vancouver release and its new features. Learn more about ServiceNow Impact here: https://www.servicenow.com/impact.html Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.See omnystudio.com/listener for privacy information.

en-US

56:40

Turn risk into a competitive advantage with third...

ServiceNow Podcasts ·

2023/10/02

Welcome to our bonus episode of Real Time Resilience, in this episode we share insights from our recent webinar with banking veteran Hasintha Gunawickrema and ServiceNow’s VP of Risk & ESG Business, Anna Mazzone. Hasintha, the former Chief Control Officer at HSBC shares her extensive experience with third party governance programs in enabling an organisation, in any industry, to have competitive advantage. We think as a Risk Leader you will find this conversation of real benefit as you continue

en-US

32:12

Career Conversation With Astrid Sapphire

ServiceNow Podcasts ·

2023/09/20

Bringing your authentic-self to work can be a very positive experience. In this episode, we talk to one of our MVPs who is not afraid to try new things and is reaping the rewards. Topics 00:00 Welcome/Introduction 09:03 Big mistake 11:29 Platform passion 14:19 The other side of the world 16:34 MVP 21:29 Belonging groups 25:18 Career Highlight 26:27 What's next? 27:54 Words of advice 29:11 Contact info 29:47 Outro Links Belonging groups LinkedIn Website Check out the other ServiceNow podcasts.See

en-US

43:27

Book Review: The Art of Gathering by Priya Parker

ServiceNow Podcasts ·

2023/09/06

Regardless of who you are, you've likely gathered with others for many different reasons and occasions. Sometimes these gathers are effective, and sometimes not. In this episode, we'll be covering a book we recently read with everyone. Topics 00:00 Welcome/Introduction 04:06 Purpose 08:19 Who 10:54 Location 15:45 The role of the host 28:22 Timelines 34:41 What's in it for devs? 39:50 Resources 40:40 Outro Links Amazon link to the book Check out the other ServiceNow podcasts.See

en-US

20:56

Expert Services story: Kirni Munohur, Principal...

ServiceNow Podcasts ·

2023/09/06

Expert Services helps you plan and implement ServiceNow products, faster with less risk. Learn more in our chat with Kirni Munohur, a principal engagement manager on the Expert Services team. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-accelerate-innovation-or-reduce-risk.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee

en-US

15:22

Episode Five: How to harness automation and AI as...

ServiceNow Podcasts ·

2023/09/04

Organisations across every industry are looking to harness AI, as CEOs become increasingly exposed to the opportunities for unparalleled productivity. That said, many businesses are still at the start of their automation journey, and there’s a long way to go to reach the level of digital maturity where they can adopt the latest AI developments. In this podcast, we’re joined by James Neilson, Senior Sales Director, Consumer at ServiceNow, and Richard Ellis, Senior Sales Director, Telco, Media and

en-US

31:11

Career Conversation with Carleen Carter

ServiceNow Podcasts ·

2023/08/23

We've got another legend of ServiceNow joining us today. She's been working on the platform since 2009 and continues to grow her knowledge and her community while still taking care of the family at home. Topics 00:00 Welcome/intro 06:12 Life before ServiceNow 07:40 Carleen's start with ServiceNow 08:38 MVP - sharing and training 11:24 CMA and its meaning 15:17 The next generation 18:38 RiseUp! 19:21 Knowledge memories 23:50 Keynote speaker 24:37 Career highlight and forecast 27:00 Words of

en-US

36:28

The Advocates talk Vancouver

ServiceNow Podcasts ·

2023/08/09

The Vancouver release is here – at least in Early Availability. Once again we have all four dev advocates to share their favorite features from App Engine, Automation Engine, and Platform – so come on along! Topics 00:00 Welcome/introductions 01:22 Our top 5 list of favorite features 32:48 Call to action 34:08 Outro Links Vancouver content calendar Vancouver release notes Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

en-US

158 results

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