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PODCAST

Payments on Fire™

Glenbrook Partners, LLC

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook"s own take on emerging technologies and industry trends, other news and views on this dynamic industry.

business

All Episodes

21:24

Episode 161 - AI-ML and Bias - Ismini Psychoula, OneSpan

Payments on Fire™ ·

2022/01/13

2022 just started and we got so much to see and learn this year. But, we are not alone in this learning journey. Machine Learning and Artificial Intelligence are here to stay, so we also should learn why and how it works for the payments industry. Starting this season of Payments on Fire®, we will have Ismini Psychoula discussing fundamental technology, AI and ML, and its role in financial services. Ismini is a Research Scientist at OneSpan. OneSpan is a global organization that is focused on

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12:36

Episode 160 - Innovation in Payments Workshop - Russ...

Payments on Fire™ ·

2021/12/09

The new year is coming with lots of innovations for the payment industry. Some of them will impact some companies and/or all the industry, changing how things work on the marketplace. George welcomes back Russ Jones to Payment on Fire and they will uncover the lens of the game-changing innovations, including talking about the upcoming events and changes that really matter to the arc of the payment industry. Glen is a Payments Consultant, Analyst, Co-Author of "Payments Systems in the U.S.” and

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32:53

Episode 159 - The Top KPI of International E-Commerce...

Payments on Fire™ ·

2021/11/03

If you’re an e-commerce merchant selling across border, you’ve got to answer a few questions: What methods of payment should you support in each country you sell in? Not every country is as infatuated with cards as is the U.S. And even if customers in those countries are using cards, how do you optimize your authorization rate? If you’re not sophisticated about this, your decline rate could exceed 40%, a huge hit. It turns out routing transactions via local acquiring banks is one answer. But how do

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41:57

Episode 158 - The High Pain of Push Payment Scams -...

Payments on Fire™ ·

2021/10/21

Payment scams and the fraudsters who perpetrate them are everywhere. And as we speed up payments, the ability to send money from one account to another in near real-time, there’s a lot to like for users. And for fraudsters. Scammers love it when they convince us to send them money from our own accounts. This is called authorized push payment fraud and it is a growing problem. To shed light on APP fraud, its impact, and some approaches to detecting fraudster coercion and the misdirected payments it

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38:57

Episode 157 - Experts Deep Dive on Financial Health...

Payments on Fire™ ·

2021/10/07

Financial health and inclusion in the US remain as major concerns and challenges for the nation, the millions who struggle with access to affordable financial services, and payments experts focused in this arena. Join Glenbrook's Erin McCune and Justin Pituch as they speak with a recent panel of expert practitioners in the financial health space: Kimberley Gartner, Arjan Schutte, and Ryan Falvey. Kimberley is Chief Growth Officer at Canary, a company that helps businesses establish emergency

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38:12

Episode 156 - How to Make Financial Health a Reality...

Payments on Fire™ ·

2021/08/16

This podcast with Mimi Joy explores consumer financial wellbeing in the US and initiatives to improve access to quality financial services for low and moderate income Americans. Mimi shares her perspective as Head of Partnerships at the Financial Health Network, a leading authority in the space. Topics discussed include: The current state of the financial health landscape Research on the effect of the pandemic on low and moderate income consumers and their financial wellbeing New approaches to

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34:01

Episode 155 - Enabling Payments Operations and the...

Payments on Fire™ ·

2021/08/13

Multiplayer fintech takes payments services to levels of depth and breadth not seen before. The breadth of payments platform services enables other fintechs to bring comprehensive capabilities to their customers. Listen to this conversation with Modern Treasury’s CEO Dimitri Dadiomov, its Chief Growth Officer Rachel Pike, and Glenbrook’s Erin McCune. You’ll hear: The creation story of Modern Treasury and the market conditions that proved demand The central role of enterprise payments operations How

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43:35

Episode 154 - Fighting Disruption in Merchant...

Payments on Fire™ ·

2021/07/08

In this wide ranging Payments on Fire® episode featuring gateway provider NMI, you’ll hear how payment industry roles continue to evolve as tech and consumer preferences change. Topics covered include: The evolution of touchless payments from QR to Tap on Phone NFC transactions What a gateway does How a white label provider sells and who uses its services What an ISV needs to think about when considering the role of payments facilitator COVID-19’s impact on merchant and consumer payments Take a

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44:52

Episode 153 - How to Make B2B Payments in a Few Lines...

Payments on Fire™ ·

2021/07/02

Fast payments will move the US payments market. But to get there, we need fintech to expose those capabilities. Zelle, the RTP Network, Same Day ACH, push to card, and eventually FedNow all need providers that connect up to those rails. For an enterprise or its software developers, a single integration to all sure would be easier. In this Payments on Fire® episode featuring Dwolla, you’ll hear: A practitioner’s view of how ACH and RTP differ and are being used? Why B2B digital payments are growing

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35:29

Episode 152 - The Fast Payments Imperative -...

Payments on Fire™ ·

2021/06/21

Curious about how fast payments systems like Zelle, the RTP Network, and FedNow work? Many fast payments use cases aren’t about speed. Find out why. Fast payment systems are national “must haves” around the world. Take a listen to this conversation with Glenbrook’s Elizabeth McQuerry and ACI Worldwide’s Craig Ramsey. Come to the Payments on Fire® website for: Expanded show notes Video snapshot Podcast transcript The complete Payments on Fire® episode catalog The Glenbrook Education schedule

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35:50

Episode 151 - The Fintech Network Built for SMB...

Payments on Fire™ ·

2021/06/10

Glenbrook’s fintech payment series continues with this look at Veem in a deep convo with Marwan Forzley, CEO. Curious about how fintechs solve client problems? Fintechs aren’t just about payments; they blend commerce enablement into their offerings The payment solution that solves the data problems - as well as moves the money - provides the most benefit to the customer Did you know that fintechs don’t do anything new? They just do it better. Take a listen to George and Veem’s CEO Marwan Forzley

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29:25

Episode 150 - How a Fintech Speeds the Logistics...

Payments on Fire™ ·

2021/05/11

Curious about how fintechs solve client problems? Fintechs aren’t just about payments; they blend commerce enablement into their offerings The payment solution that solves the data problems - as well as moves the money - provides the most benefit to the customer Did you know that fintechs don’t do anything new? They just do it better. Take a listen to George and RoadSync’s CEO Robin Gregg as they take a deeper look into how fintech’s solve specific problems for specific industry segments. RoadSync

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31:19

Episode 149 - Bringing Data to Secure A2A...

Payments on Fire™ ·

2021/04/28

How do you secure bank to bank transfers between counter parties when the payment system itself lacks strong authentication? Can you balance the cost, speed, and security of transactions across multiple payment networks? In this episode of the Payments on Fire® fintech series, join Glenbrook’s Nicole Pinto and George Peabody as they speak with Eli Polanco, CEO and Founder of Nivelo. Her company offers risk scoring for ACH transactions to improve payment success rates and reduce fraudulent

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45:06

Episode 148 - The Fintech Bringing Crypto and Diem to...

Payments on Fire™ ·

2021/04/21

There's a huge shift on the horizon. Want to learn about the state of cryptocurrencies in payments today? What about the entrepreneur’s journey in leading edge fintech and payments technology? Take a listen as Glenbrook partners George Peabody and Yvette Bohanan talk crypto, Diem, CDBCs, and the evolution of digital money with Ran Goldi, CEO of First Digital Assets Group. Goldi’s entrepreneurial story and experience with VC are well worth hearing as are his predictions for digital money’s future.

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26:00

Episode 147 - The Apps of the Card World: Closed Loop...

Payments on Fire™ ·

2021/03/19

Prepaid cards are the “apps” of the card world. Join George and Fiserv’s Head of Prepaid Dom Morea as they introduce prepaid’s twin modalities - open loop and closed loop - and then dive into how the gift card industry has morphed into a far broader set of uses cases. And plan to return for the next episode as they discuss open loop’s evolution. Card payments have four modalities: Charge Cards. There are charge cards that are a form of very short term credit, you pay off in full the monthly

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34:28

Episode 146 - Multiplayer Fintech Builds a Winning...

Payments on Fire™ ·

2021/03/03

In our payments education workshops, we make the point that today’s fintechs rarely do something entirely new. At the macro level, our activities and the transactions they produce haven’t changed. We buy food and clothing. We pay rent. But where and how we do these things has been transformed by technology. A Great Time to Be a Fintech Fintechs are the newer, nimbler businesses that are most often changing how we do things. We buy tickets online, get takeout using our mobile phones, and file

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41:39

Episode 145 - GPay's Impact on Every Stakeholder: Way...

Payments on Fire™ ·

2021/03/01

GPay is Google’s app for payments, financial services, rewards, and, is expanding its capabilities, its partnerships, and its ambitions. Join Glenbrook’s George Peabody and Yvette Bohanan as they talk GPay with Steve Klebe, Google's head of GPay business development and Google's Processor and Partnerships work. Fairly recently, Google’s payments services were a disjointed collection of point solutions. Today’s GPay is far more than a rebranding job. Listen between the lines to what Steve has to say

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38:09

Episode 144 - Innovation in Fast Money: 4th Annual...

Payments on Fire™ ·

2021/02/18

A Global Phenom Realtime Retail Payments (RTRP) systems are a global phenomenon. These systems exist or will soon in over 50 countries around the world. Some have been in operation for decades. The UK’s Faster Payments system, operated by Mastercard’s Vocalink unit, has been in operation for over ten years. Still others are still in the design stage. These account-to-account systems (A2A) have gained in regulator popularity because: They are fast. The receiver has near instant availability They are

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34:48

Episode 143 - The Buy Now Pay Later Challenge to...

Payments on Fire™ ·

2021/02/16

Continuing our payments in fintech series, we talk about one of the major changes in the payments industry over the last few years: the installment lending phenomenon. Companies like AfterPay, Klarna, and Affirm (that just IPO'd and saw its stock double in one day) are leaders in this buy now, pay later (BNPL) space and appeal to Millennial and Gen Z users as well as the merchants selling to them. These firms offer a range of installment payment options: three, six, and 12 month payback periods are

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08:49

Episode 142 - Don’t Miss Out on Faster Payments, The...

Payments on Fire™ ·

2021/02/09

Faster Payments: Fundamental Tech for Payments Innovation Payments innovation comes in waves. And the wave that’s breaking on the U.S. - having swept over 50 countries around the world - is faster payments. Also referred to as Real-time Retail Payments (RTRP) these systems are fundamentally different from what’s come before: They are push payment systems They are new, systemically important domestic systems Risk and economic models are dramatically different than what’s come before They run 24/7

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