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PODCAST

eCom@One with Richard Hill

Unfiltered conversations with eCommerce owners, industry experts and more... Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce. Welcome to the eCom@One Podcast. Hello there, So, you are a passionate eCommerce enthusiast just like us? Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing. Listen to

business marketing

All Episodes

00:32:24

E98: Lysa Campbell - Bringing Immersive Brand...

eCom@One with Richard Hill ·

2022/03/07

Lysa is the Group CEO at Retail Marketing Group, a brand experience agency creating immersive brand experiences that live beyond the shop floor. Lysa works with some of the biggest store brands across the world to bring their products to life, and ultimately get more sales across the line. In this episode, we talk about the benefits of virtual retail experiences and exactly how they generate more conversions. Lysa explains how having an informative, immersive online experience is particularly

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00:37:23

E97: Sacha Gorelik - Winning Customer Loyalty with...

eCom@One with Richard Hill ·

2022/02/28

Sacha is the Copywriter in Chief at Sacha Gorelik Copywriting. Sacha’s a massively talented copywriter and focuses primarily on writing unique, persuasive, on-brand copy for eCommerce stores and Amazon sellers. In this episode, we talk about brand storytelling and why it’s so important for the growth of your store. We talk all about tailoring your copy specifically for your audience, how to pinpoint your brand voice, as well as diving into the companies that are using storytelling to their

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00:44:00

E96: Dylan Fernandez - Overcoming the Biggest...

eCom@One with Richard Hill ·

2022/02/21

Dylan is the Head of Business Development at O’Brien Media, where they help businesses like yours grow by developing web design and digital marketing solutions. In this episode Dylan discusses the biggest challenges that eCommerce stores have with the technical elements of their sites and the most effective ways to overcome them. We talk in depth about site navigation and the impact it has on conversion rates, and Dylan also lists off the top things that’ll get people converting more,

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00:44:46

E95: Valentin Radu - Optimize Your Customer Journey...

eCom@One with Richard Hill ·

2022/02/14

Valentin is the CEO and Founder of Omniconvert. Omniconvert is a software company that aims to help store owners to optimize their customer journey with data driven decisions through A/B split testing, advanced segmentation, personalisation, surveys and more. In this week’s episode we discuss zero party data - what is it and how to collect it, all things customer retention and quick fire ways to improve loyalty including segmenting your customers by Recency, Frequency and Monetary Value

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00:33:52

E94: Sohaib Ahmed - Using Data Insights to Power...

eCom@One with Richard Hill ·

2022/02/07

Sohaib is the Founder of &facts, a platform that aims to bridge the data gap between small and large businesses by providing growing brands with the same decision-making insights as big retailers. &facts helps store owners to understand their customers and market more easily, especially with buyer behaviour changing more than ever over the past 18 months. In this episode we talk all about data and how to use it to make informed decisions for your marketing strategy, as well as your

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00:36:33

E93: Chris Mills - Increase Your Conversion Rates...

eCom@One with Richard Hill ·

2022/01/31

Chris is the Partnerships Manager at Fetchify, a data validation solution that ensures store owners are getting accurate address, phone number, postcode, email, and bank account data from their customers. Fetchify is trusted by major brands including RBS, Moonpig, Ford and many more. In this episode, Chris discusses conversion rates and why that’s the core drive behind Fetchify. He talks all about the benefits of capturing and validating personal information such as emails, and the most

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00:36:55

E92: Cas Majid - How to Level Up Your UX to Increase...

eCom@One with Richard Hill ·

2022/01/24

Cas is the CEO of Wow Group of Companies, which is home to several digital brands with a core focus on the design and development of eCommerce solutions. These include Wow, a digital marketing agency which was featured on Channel 4’s TV show The Job Interview. Raw Jam, a digital transformation company, Neely There, a content agency specialising in the hospitality and leisure sector, vGoose, an IT support company for small businesses and Artwork Creative, a design agency based in

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00:49:31

E91: Dan Saunders - Running an Effective Marketplace...

eCom@One with Richard Hill ·

2022/01/17

Dan has spent the past 5 years on the front line with some of the UK’s largest agencies, and now he’s moved his role in-house as the Retail eCommerce Manager at Stanley Black & Decker. His main focus lies in growing new and existing customer online sales by developing winning strategies across a range of online channels. In this episode, we discuss Dan’s transition from agency to in-house and the main differences between the two. We also dive into Dan’s role at Stanley Black and Decker

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00:31:06

E90: Josh Guthrie - How to Optimise Your Checkout...

eCom@One with Richard Hill ·

2022/01/10

Josh is the Country Manager for Mollie in the UK. Mollie is one of Europe’s fastest growing payment service providers, helping businesses of all sizes to grow by seamlessly integrating a variety of payment methods. Over the years, Josh has had a variety of hands-on experiences within the eCommerce space including fulfilment, digital products and now digital payments with Mollie. In this episode, he draws from his experience to help us better understand the checkout process and shares the

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00:34:00

E89: Johann Van Tonder - Unlock Hidden Revenue With...

eCom@One with Richard Hill ·

2021/12/20

Johann is the COO of AWA Digital, and co-author of the bestselling book eCommerce Website Optimization. Having started out in corporate jobs, Johann took the leap into the start-up world, and has since been in the eCommerce space for 9 years. In this episode, we talk all about conversion rate optimization and the specific thought process Johann and the team focus on every time to help their clients succeed. Johann busts the common myths that surround CRO and teaches us how to avoid the

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00:47:19

E88: John Readman - Where to Spend Your Digital...

eCom@One with Richard Hill ·

2021/12/13

John is the Founder of digital marketing businesses Modo25 and BOSCO, based in Leeds. John first came into the digital space when he worked for a company selling training on how to use the Internet back in the ‘90s after he graduated from university. Since then, he’s been working with companies in-house to improve their sales and marketing. Now, he helps businesses to take control of their digital strategies with Modo25 and BOSCO. Modo25 was born out of the desire to empower in-house teams

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00:41:33

E87: Tim Mawson - Turn Visitors Into Customers With...

eCom@One with Richard Hill ·

2021/12/06

Tim is the Head of Partnerships at Salesfire, a multi-award-winning SaaS company specialising in conversion rate optimisation, intelligent personalisation and on-site search solutions. Salesfire work with eCommerce stores to develop seamlessly personalised experiences that engage customers and ultimately lead them to that all-important conversion. In this episode, Tim talks to us about the importance of creating a highly personalised experience for your online store and how this can affect the

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00:37:32

E86: Tomer David - How to Sell With Amazon to Scale...

eCom@One with Richard Hill ·

2021/11/29

Tomer is the owner of 2 successful Amazon FBA brands, and Founder of Sourcing Monster where he coaches other brands to help them to scale their businesses with Amazon. At the age of 14, Tomer started his own hosting company and has been obsessed with finding ways to generate more money online ever since. From there, he gradually went on to building websites, managing Ads for other businesses, and then worked for his family’s jewellery business for 12 years. It was when he noticed the lack

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00:33:14

E85: Asher Ismail - Accelerate Your Growth With New...

eCom@One with Richard Hill ·

2021/11/22

Asher is the Co-Founder of Uncapped, working with leading eCommerce brands to help them scale faster through revenue based financing. As an entrepreneur, Asher’s frustrations with trying to find success with the limited financing options available for eCommerce brands was becoming exhausting, so he decided to develop his own solution. After rounding up a solid team with the same vision and $120 million later, Uncapped was born. In this episode, Asher talks to us all about what makes Uncapped

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00:32:32

E84: Chloe Thomas - Winning Strategies for a...

eCom@One with Richard Hill ·

2021/11/15

Chloe has over 20 years of experience in the eCommerce space, hosts 2 eCommerce podcasts and is the author of 5 eCommerce books, so it’s fair to say that if you’re seeking advice on how to grow your eCommerce business, then Chloe’s definitely the one to go to. In this week’s episode, we’re using Chloe’s expertise to guide you through Black Friday 2021. Too often, retailers offer heavy discounts across their whole site for Black Friday, only for it to result in a massive loss, despite

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00:42:17

E83: Katya Allison - How to Run Influencer Marketing...

eCom@One with Richard Hill ·

2021/11/08

Katya Allison is the Director of Content at Grin, an Influencer Marketing software for D2C brands that want to scale. She is a passionate marketer who is obsessed with all things Influencer Marketing. In this episode, we discuss what Influencer Marketing is and why eCommerce businesses need to be running these types of campaigns. Disclosure, it’s not just Kylie Jenner promoting toothpaste that we know she doesn’t use. It’s about working with creators who inspire and engage their

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00:45:52

E82: Greg Zakowicz - How to Develop a Content...

eCom@One with Richard Hill ·

2021/11/01

Greg is the Director of Content at Omnisend, an eCommerce-tailored email & SMS marketing automation platform, that helps businesses increase their sales without increasing their workload. Greg’s journey into eCommerce started when he went into radio in college, and gradually navigated his way into marketing. He’s now been in the eCommerce and email marketing space for over 15 years. In this episode, Greg discusses all things content marketing - from developing content ideas to tracking

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00:29:38

E81: Megna Murali - The Death of the Cookie & What It...

eCom@One with Richard Hill ·

2021/10/25

Megna is a Data Scientist and Founder of Convert Dial, a software designed to help eCommerce businesses predict consumer behaviour, enabling them to make smarter decisions on their marketing campaigns, as well as helping them to attract, convert and retain customers. In this episode, we discuss how the data landscape has been changing dramatically over the last 12 months, as well as changes to expect in the next 18 months, such as cookieless tracking and how businesses need to be coming up

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00:35:19

E80: Ben Thomson - How You Can Optimise Your Product...

eCom@One with Richard Hill ·

2021/10/18

Ben is the Director of Business Development, EMEA, at Feedonomics, working with store owners and marketers on their product feeds using their own technology stack and services to list products on Google Shopping, Amazon and many other channels. In this episode, Ben talks to us about what makes Feedonomics different from other feed providers, and how they work with clients to boost their sales through constant optimisation of their product feeds. He discusses the attributes within a feed that a

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00:34:57

E79: Jason Greenwood - Be An Early Adopter With Your...

eCom@One with Richard Hill ·

2021/10/11

Jason Greenwood is the Founder of Greenwood Consulting, an eCommerce consultancy that specialises in omnichannel and digital transformation. He has worked in eCommerce for over 20 years. His passion is bringing eCommerce businesses into the future by fusing the core principles of online success. In this episode, we delve into the futuristic world of omnichannel. He discusses the fundamental differences between omnichannel and multichannel, how to connect all of your channels together for a

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219 results

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