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PODCAST

Payments on Fire™

Glenbrook Partners, LLC

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook"s own take on emerging technologies and industry trends, other news and views on this dynamic industry.

business

All Episodes

37:25

Episode 121 - Acquiring the E-commerce Cross-Border...

Payments on Fire™ ·

2020/04/28

In Glenbrook's Payments Boot Camp® and in our payments consulting work, we use our Domains of Payments framework to subdivide the major use cases and payment contexts into a half dozen categories or domains. The Remote Domain contains cross-border e-commerce, a particularly challenging use case where the buyer and seller are separated by distance and, in the case of cards, credentials are presented without the cardholder present. This is card on file (COF), card not present (CNP) transactions live

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48:32

Episode 120 - Deep Dive into Real-time Payments in...

Payments on Fire™ ·

2020/04/21

In this special episode of Payments on Fire®, Glenbrook partner Elizabeth McQuerry, partner in charge of Glenbrook’s Global payments consulting practice, leads a conversation on the development and adoption of realtime payments in developing markets. Joining Elizabeth are Miller Abel, Deputy Director, Principal Technologist at Bill & Melinda Gates Foundation and Gene Neyer, Executive Advisor to Icon Solutions, board member at the US Faster Payments Council, who has supported Gates-funded projects

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26:46

Episode 119 - The API to Streamline and Secure...

Payments on Fire™ ·

2020/04/14

The “supermarket” days of financial institutions providing all of our financial services and holding all of our accounts are long over. Brokerages, insurance companies, and the expanding array of fintechs compete to hold, manage, or organize our assets. With so many custodians of our financial data, it can be difficult for an individual to generate a complete picture of her finances. That’s been a longstanding problem that was addressed over two decades ago by data aggregators like personal

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40:13

Episode 118 - Third Annual RTP Network Update - TCH's...

Payments on Fire™ ·

2020/03/31

Welcome to Payments on Fire® and to our third, now annual, discussion with Steve Ledford, SVP Products and Strategy at The Clearing House, and the leader of his company’s Real Time Payment Network initiative. As in prior conversations, Steve and George discuss the growth of the RTP Network both in terms of transactions and dollar volume as well as an important metric, the growth in the number of financial institutions and FI processors who are already or in process of connecting to the network. The

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39:38

Episode 117 - Stop Them at the Front Door Before...

Payments on Fire™ ·

2020/03/24

Be Safe. Be Well. Help Out. This is our era’s unprecedented event. I hope you’re staying safe, your family is all well, and you’ve got what you need for what looks to be a pretty long time. On the upside, I’ve seen and experienced people helping one another like never before. That gives me confidence we’ll be able to mitigate COVID-19’s impact on our healthcare system - and on all of us. The downside is obvious. The weight of the pandemic is going to come down heaviest on those with the fewest

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18:47

Episode 116 - Now More than Ever - Glenbrook Payments...

Payments on Fire™ ·

2020/03/16

Sometimes events delay things. Other times, they hasten them. At Glenbrook, the corona virus has sped us along a path we’ve been traveling for some time. The path is digital delivery of the Glenbrook Payments Boot Camp®. In this Payments on Fire® episode, Russ Jones, partner in charge of Glenbrook’s education team, talks with George about two major changes in our payments education program. 1. Digital Delivery - what it looks like, how it works, and when we will launch it for our public participants

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32:53

Episode 115 - Finding the Phantoms - Synthetic...

Payments on Fire™ ·

2020/03/12

Fraudster innovation is a constant. As the defenders of payment transactions thwart one fraud vector, these innovators, playing offense, switch tactics. Today, the problem of knowing who you are, that you are who you say you are, in the digital domain demands stronger authentication techniques. Many of those rely on the attributes, the data, provided by the user or by the applicants in the case of credit extension. In turns out that even the data supplied by applicants can be both entirely bogus and

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42:12

Episode 114 - How to Orchestrate the Merchant’s...

Payments on Fire™ ·

2020/03/06

On Payments on Fire® we’ve talked with gateway operators, processors, tokenization specialists, fraud management firms, and others - all providers who help payment acceptors handle their payments. The range of services and business value they deliver varies a lot. Some providers do everything. Others, like Spreedly, the subject of this Payments on Fire® podcast, focus on a narrower set of functions and business outcomes. Payment Flow and the Payment Service Provider (PSP) When we talk about merchant

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22:40

Episode 113 - SMB Cash Management Meets Lending and...

Payments on Fire™ ·

2020/02/26

In this Payments on Fire® podcast, we examine the role of a payment service offered through a commerce solution targeted at the small and medium business (SMB) market. To do that, we talk with Nan Siler, Head of Payments Strategy and Operations, at Kabbage. The small and medium business market is important to both the national and local economies. It’s big. According to the U.S. Small Business Administration, over 40% of GDP is generated by this segment. Over the last decade and more, SMBs have come

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30:54

Episode 112 - What the Mobile Ecosystem Brings to...

Payments on Fire™ ·

2020/02/04

As our lives shift online, our providers needs strong digital representations of each of us in order to make authentication and authorization decisions. Besides payment transactions, there are the diverse risks they must manage when, for example, we establish new credit relationships, add new payees to our online accounts, and move money in new ways. The providers of these capabilities—and often a single party offers multiple services—must be concerned with the associated risks each poses. This is

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40:28

Episode 111 - Managing Ecommerce Fraud - Colin Sims,...

Payments on Fire™ ·

2020/01/03

The U.S. has just come off a record setting holiday shopping season with e-commerce sales rising over 18%. While the numbers aren’t in yet, there’s no doubt the fraudsters also had a record year. There are so many ways to defraud consumers, merchants, and financial institutions. At Glenbrook, we are optimistic about our longer term ability to deter, prevent, and detect fraud. Our kit is getting better. The combination of tech and rule making will payoff: strong authentication enabled by

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35:17

Episode 110 - Building Out and On a National Faster...

Payments on Fire™ ·

2019/12/09

Deployment of “clean sheet of paper” payment systems is a once in a generation event. In over 50 countries, new account-to-account push payment systems are either in full scale operation, implementation, or fully committed planning stages. The U.S., for example, has the RTP Network in operation and, in a few years, the FedNow system will be online. This is hard, serious work. Technology decisions need to be paired with equally rigorous rules making. One of the major concerns for these systems is

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37:40

Episode 109 - Bitcoin SV, a Payments and Data-focused...

Payments on Fire™ ·

2019/11/27

If you thought bitcoin was dead as a payments system, take a listen to George and Jimmy Nguyen, founding president of the Bitcoin Association, as they discuss Bitcoin SV, a new version of bitcoin that is a significant upgrade to the performance and capabilities of the original bitcoin protocol put into the world a decade ago. From a payments perspective, bitcoin has failed. While successful as an albeit volatile store of value, its failings include: It is slow, only able to handle 2 or 3

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43:44

Episode 108 - B2B Payments for the Massive Insurance...

Payments on Fire™ ·

2019/11/19

Join Jeff Brown, president of VPay, a firm specializing in insurance claims payments, and George Peabody of Glenbrook Partners in this deep dive discussion of how the work of claims processing is done and how he approaches B2B payments, compliance, and the value-added services needed by the company’s customers. The B2B Domain We’re all familiar with the card present POS domain, card not present Remote domain, P2P payments, and the Bill Pay domain. A phone tap here, a card swipe there, a bill payment

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37:09

Episode 107 - The Financial Inclusion Impact of the...

Payments on Fire™ ·

2019/11/14

Digital disruption and financial inclusion are focus areas throughout the developing world and the topics are white hot in Colombia. Listen in as Hernando Rubio, CEO of Moviired, speaks with Elizabeth McQuerry and George Peabody about Movii and payment / financial inclusion ecosystem in Colombia. Financial Inclusion in Colombia Although one of the first countries in Latin America to make a big policy push for financial inclusion, those efforts focused a “banking correspondents” or agents in local

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28:38

Episode 106 - Payments Infrastructure for the ISV -...

Payments on Fire™ ·

2019/11/08

The merchant acquiring industry continues its large scale shift from a payments-led to an operations-led purchasing decision for the merchants it serves. Historically based on independent sales organizations (ISOs) and non-bank acquirers, the party that increasingly provides payment acceptance is the independent software vendor (ISV). This makes sense for a number of reasons: Software is Vertical. Today, the first IT choice more merchants make is the software they use to run their business. This

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43:39

Episode 105 - The Independent Gateway's Enabling Role...

Payments on Fire™ ·

2019/10/25

Take a listen as George and Nick Starai, Chief Strategy Officer of NMI discuss the role of the independent payments gateway and its evolution as a technology and business enabler for today’s providers of payment acceptance: ISOs, ISVs, and merchants. A key technology and business partner for merchants and the first-line providers of payment services (think ISVs and ISOs) is the payment gateway. At their simplest, gateways provide a single interface to their users that, once built, lets the party

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31:16

Episode 104 - The Complex World of Healthcare...

Payments on Fire™ ·

2019/10/18

Take a listen to Ian Drysdale of Zelis Payments and George as they discuss how complex the payments process is in the healthcare industry. Near the peak of payments complexity and specificity is the healthcare industry. If you’ve ever looked at an explanation of benefits letter from a healthcare insurer, you’ve had a glimpse into the complexity of these payments. Multiple parties are paid a lot of money, before you may be required to ante up a co-payment yourself. Regulation, compliance, the huge

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44:39

Episode 103 - Mining the Dark Web for Early Detection...

Payments on Fire™ ·

2019/10/03

Need an early warning system for what payment system hackers are about to do? Then knowing what’s happening on the dark net is imperative. In this episode of Payments on Fire®, George speaks with Aamna Zia, VP of Finance and Growth at Flare Systems, and David Hetu, its Chief Science Officer. Based in Montreal, Flare Systems operates a dark net monitoring system that brings intelligence to the InfoSec and fraud management teams at banks. The dark net is a mysterious place for most of us. It exists on

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38:54

Episode 102 - nexo standards Attacks Point of Sale...

Payments on Fire™ ·

2019/09/21

Listen to George and Jacques Soussana, General Secretary, of nexo Standards, an organization based in Europe with global goals to establish interoperability of hardware, software, and data across the point of sale and e-commerce domains. Interoperability in a Complex Ecosystem The payments industry is in a period of especially swift change. New methods of payment, new payment systems, new ways to initiate a purchase. Innovation can be wonderful, improving convenience, speed, and reliability. But

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283 results

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