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PODCAST

The kbbreview Podcast

kbbreview, Andrew Davies

Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector.We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing the real

business management

All Episodes

29:13

The kbb industry in numbers

The kbbreview Podcast ·

2022/08/09

Welcome to the kbbreview podcast, your host is Andy Davies and this is episode 4 of season 5.And it’s a big picture episode this week as we’re all about the numbers. With so many scary numbers floating around about the economy we thought we’d ask two of our favourite researchers to come up with a couple of interesting numbers each that they believe really illustrate the current state of the kbb market.And they’re not necessarily what you’d think.We have kbbreview’s Matt Baker talking to Jane

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40:06

Project planning during shortages

The kbbreview Podcast ·

2022/08/02

Welcome to the kbbreview Podcast, this is episode 3 of season 5 and your host as always is Andy Davies.This week we’re looking at project planning - in normal times (remember them?) experienced retailers could do this stuff standing on their head, it’s about as core as it gets to running a successful kbb business.But covid and all the subsequent product shortages have meant that the usual smooth plans have been thrown up in the air and retailers now must constantly juggle when jobs can be done and

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30:31

TikTok for retailers

The kbbreview Podcast ·

2022/07/19

Welcome to the kbbreview Podcast. This week we're looking at an area that so many kbb retailers are increasingly relying on to drive leads – and that’s social media.More precisely we’ve got a fantastic case study of one retailer who has taken social media and turned it into a huge part of their business mainly by utilising video through TikTok and other platforms.We’re talking to Josh Delane from The Wood Works in London, and when I say he uses Tik Tok, he has over 400,000 followers and 6.5 million

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36:00

Display deals

The kbbreview Podcast ·

2022/07/12

The products you choose to display - and how you display them - are vital parts of any kitchen studio but how do you make sure you choose the right ones? More importantly, how do you sign off on the best terms with the suppliers? What makes a good display deal? What are the red flags that make you walk away? How much space should the brand reasonably expect? And, perhaps most relevant right now, do you carry on displaying products that aren't available. We're discussing all this and more with two

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33:55

Bathroom trends, guest designers and being a...

The kbbreview Podcast ·

2022/06/01

Welcome to the kbbreview Podcast. This is the 17th of the final of season four. This episode is coming to you live(ish) from Clerkenwell Design Week. Your regular host, Andy Davies, has given the podcast over to kbbreview’s deputy editor Vicki Evans as she runs in and out of the bathroom showrooms in Clerkenwell, London.During her visits to four showrooms - Rak Ceramics, Duravit, Hansgrohe and Vitra Bathrooms, we discussed latest trends, new products, guest designers, whether there is too much

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30:00

What does 'bespoke' actually mean?

The kbbreview Podcast ·

2022/05/24

Welcome to the kbbreview Podcast, your host is Andy Davies and this is episode 16 of season four.This really interesting episode is about all about a word that paradoxically manages to be one of the most frequently used in this industry without anyone knowing what it really means.Or, more precisely, everyone has their own interpretation and definition of what it means which therefore allows it to be used to describe pretty much anything you want.And the word is……Bespoke.To some purists it means a

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34:00

What's happening in the retail and property markets?

The kbbreview Podcast ·

2022/05/17

Welcome to episode 14 of season four of The kbbreview Podcast, your host as always is Andy Davies.Great episode this week as we look beyond the kitchen and bathroom industry to a couple of big external factors that heavily influence it. Firstly we’re delving into what’s going on in the retail market with top consultant Ian Scott and then we’re unlocking the front door of the property and mortgage market with Iain Swatton from mortgage switching site Dashly.Cost of living rises, interest rates,

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25:55

The kbb retailer and the £1m fraudster

The kbbreview Podcast ·

2022/05/10

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this is episode 14 of season four.And what a story we have for you today. A few weeks ago on April 22, 2022, at Bristol Crown Court, Michael Black was sentenced to over ten years in prison for defrauding over £1 million from independent retailer Bathroom Village while working as its financial controller. He siphoned money off for several years by setting up multiple bank accounts and spent the cash on, amongst other things,

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24:54

How to have a sale

The kbbreview Podcast ·

2022/05/03

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this episode 12 of Season Four.This week, we’re getting down to some nitty gritty and looking at that most fundamental part of retailing – running a sale or promotion.When do you do it? How do you do it? What gets the best results? How do you plan it? All this and everything in between is discussed in this step-by-step guide with top kbb retail consultant Paul Da Silva.There’s loads of little validations, insights, hints, tips

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24:27

The art of noise...

The kbbreview Podcast ·

2022/04/26

Welcome to the kbbreview Podcast, this is episode 12 of season 4 and your host as always is Andy Davies.This week we’re talking about noise - more precisely the noise that all the stuff in your house, and of course your client’s houses, make. Beeping dishwashers, spinning washing machines, humming fridges, flushing toilets, boilers firing up, extractors …extracting.The background noise of our homes has never been more apparent than when we were forced to live AND work there and there is a lot of

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29:50

All change for online pricing...

The kbbreview Podcast ·

2022/04/19

Welcome to the kbbreview podcast, your host is Andy Davies and this is episode 11 of season four.This week’s show is all about changes in EU competition law....no, don’t touch that button, I promise it’s worth it because it deals with a subject that has been winding up kbb retailers for years – the price of stuff on the internet.The law is changing – and it will be adopted in the UK too – to mean that suppliers can charge different prices for different channels. In other words, the investment you

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27:08

Expanding your business

The kbbreview Podcast ·

2022/04/12

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this is episode 10 of Season 4 .It’s a really interesting episode this week too as we discuss a subject that I’m sure many busy kitchen and bathroom retailers have somewhere in their minds at the moment – should I, or shouldn’t I expand the business?Bigger premises, new location, expand your offering – it’s all so tempting isn’t it, but what are the pros and cons and what’s the train of thought that leads to the big

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20:42

What to do about price rises...

The kbbreview Podcast ·

2022/04/05

Welcome to the kbbreview Podcast, this is episode nine of season four and your host as always is Andy Davies.We’re back after a bit of a post-kbb show break and we’re kicking off with a really relevant and timely topic - how are retailers coping with the across-the-board price rises hitting the industry? That means products of course, but also fuel, utilities and everything else.And this leave those retailers with some very difficult dilemmas - do you pass that cost on to customer or not? And, if

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35:25

kbb Birmingham - part two

The kbbreview Podcast ·

2022/03/21

Welcome to the kbbreview Podcast, this is episode 8 of season 4 in old money, but all the cool kids are calling it the second of our two special episodes from kbb Birmingham 2022.Your host is Andy Davies and we're carrying on with the themes of the show which are the importance of getting back face-to-face, leading player's current views on the market and where it might go in the future and, of course, what's going on with the availability of products. Last time, there was a definite positive

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47:02

kbb Birmingham - part one

The kbbreview Podcast ·

2022/03/10

Welcome to the kbbreview Podcast, this is the first of two special episodes of the show coming to you live from the NEC and kbb Birmingham 2022.Your host as always is Andy Davies and we're looking at the state of the market, supply chain issues, and whether you can possibly predict or forecast what happens next.In this episode we have Jim McEwan from Haier, Rashpal Sidhu from Roca, Jonathan Hartley from Samsung, and retailers Darren Morgan and Darren Taylor. Hosted on Acast. See acast.com/privacy

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31:35

Is the customer always right?

The kbbreview Podcast ·

2022/03/03

Welcome to The kbbreview Podcast, this is episode 6 of season 4 and your host as always is Andy Davies.This time we’re challenging a bit of classic retail gospel – is the customer really always right?In particular we’re looking at that in terms of kitchen and bathroom design, as long as it’s safe and complies with all the regs, can the client have whatever they want regardless of how much advice you’ve given them to the contrary?Or is there a cut-off point when you say 'no' and walk away because

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31:54

The top ten consumer priorities for 2022

The kbbreview Podcast ·

2022/02/24

Welcome to the kbbreview Podcast, you’re listening to Episode Five of Season Four and your host as always is Andy Davies.A New Year always gives us a great excuse to talk about predictions and trends for the 12 months ahead and beyond. So, given everything that has happened with lockdowns and covid how are consumers viewing their homes and what they need from them? What are the overarching trends and priorities that they consider when they embark on a major project and purchase?We’ve got researcher

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38:05

The installation crisis continues...

The kbbreview Podcast ·

2022/02/17

Welcome to the kbbreview Podcast, this is episode four of season four and your host as always is Andrew Davies.It’s a cracking episode all about the future of installation in this industry. We’ve talked about the massive issues retailers have with finding good fitters many times on this podcast but it’s not going away any time soon. With no short term solution, we have to look at ways to make sure we don’t continue to face the problem in the future.Andrew hosted the first conference of the British

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28:10

What makes an awards finalist?

The kbbreview Podcast ·

2022/02/01

Welcome to the kbbreview Podcast, this is episode three of season four and your host as always is kbbreview managing editor Andrew Davies.One of the things that’s great about doing this podcast is getting to speak to fantastic retailers about how and why they do what they do.And that is never more true than when we’re talking to finalists in the kbbreview Retail & Design Awards.We’re now just a few weeks away from finding out who our winners are for 2022 at the event on March the 7th and in this

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37:26

Taking on Howdens and selling sustainability

The kbbreview Podcast ·

2022/01/25

Welcome to the kbbreview Podcast, this is episode two of Season Four.Today we’re going to look at a couple of opportunities for retailers, or at least things that should be if the way to crack them can only be found.First up we’re talking about the small builder market, and that’s not big contracts or developers, we mean the builders that will do the extensions and the relatively small refurbishments that will almost certainly involve a trip to the single biggest kitchen retailer in the country –

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