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PODCAST

Shelter Success Simplified

Shelter Success Simplified is a podcast designed to help you run your animal welfare organization better. We interview experts in a concise format to give you the tools to save more animals while simplifying your work and setting up your organization for success in the long run. It’s short enough to listen while driving to work or when on a break.

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All Episodes

22:10

Great customer service tips for animal organizations...

Shelter Success Simplified ·

2021/07/07

GUEST: Amber Sitko founded All About Animals Rescue in 2005, the largest spay/neuter and wellness care provider in Michigan, reaching more than 75,000 cats and dogs each year with care. She created the first comprehensive TNR/SNR program of its kind in Michigan training over 3,000 people how to TNR. Amber is a cloud architect with Microsoft and has an MBA from Wayne State University. MAIN QUESTION: What should great customer service look like for animal welfare organizations — and what are some tips

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37:27

What to know about meeting future demand for pets - Ep47

Shelter Success Simplified ·

2021/07/06

GUEST: Joyce Briggs is president of the Alliance for Contraception in Cats & Dogs, which advances non-surgical sterilants to increase access to humane fertility control. As executive director of PetSmart Charities, she championed funding early models of Humane Alliance high-volume, high-quality spay/neuter clinics and introduced the transport program Rescue Waggin’. She is co-founder of the Animal Shelter Alliance of Portland (Oregon), which has maintained a greater than 90% save rate since 2014

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22:55

How to make food at your events fit your mission - Ep46

Shelter Success Simplified ·

2021/06/26

GUEST: Crystal Kozlak is program manager for the Food for Thought program at Animal Place, a farmed animal sanctuary in Grass Valley, California. Crystal became inspired to go vegan after taking an animal ethics course during her undergrad at the University of British Columbia in Vancouver, Canada. Crystal worked as a campaign coordinator for Animal Place's Brave the Cage campaign for 2 1/2 years educating college students about the egg industry. Crystal is also the event producer of Vegan

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29:31

Telemedicine and the future of animal sheltering - Ep 45

Shelter Success Simplified ·

2021/06/05

GUEST: Brandy Kuentzel is Senior Vice President and General Counsel at the San Francisco SPCA. Prior to joining the San Francisco SPCA, Brandy worked as a corporate attorney and emerged as winner of the 10th season of NBC’s reality competition series “The Apprentice.” And she earned a J.D. from the University of Chicago Law School. MAIN QUESTIONS: What it is veterinary telemedicine and why should animal welfare groups have it on their radars? TAKEAWAYS: Veterinary telemedicine is when a

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21:49

Help your community's dogs with separation anxiety -...

Shelter Success Simplified ·

2021/05/27

GUEST: Kelley Bollen is a Certified Animal Behavior Consultant with a master’s degree in Animal Behavior who has worked in the field of companion animal behavior for twenty years. Kelley is the Owner and Principal Consultant for Kelley Bollen Consulting – an animal behavior consulting business that works with animal shelters across the country on the design and implementation of comprehensive behavior programs to improve the welfare of the animals. She leads Humane Network’s Alive & Thriving animal

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25:02

How to revive a stagnating animal nonprofit - Ep43

Shelter Success Simplified ·

2021/05/24

GUEST: Stacy LeBaron hosts a weekly podcast called the Community Cats Podcast where she interviews nationally and internationally renowned experts about cats and cat welfare. She also served for 16 years as president of the Merrimack River Feline Rescue Society, assisting more than 105,000 cats and kittens in and around Salisbury, Massachusetts. Stacy is a current member of the Shelter Medicine Committee at the Cummings School of Veterinary Medicine at Tufts University, an adviser to the

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20:50

How to give your animal welfare career a boost - Ep42

Shelter Success Simplified ·

2021/05/19

GUESTS: Bonney Brown is Humane Network president and Shelter Success Simplified podcast co-host and was executive director at Nevada Humane Society, National Campaign Director for Alley Cat Allies, and COO at Best Friends Animal Society. Diane Blankenburg is Humane Network CEO and was community programs and development director at Nevada Humane Society and network director at Best Friends Animal Society. MAIN QUESTION: Why is continuing education so important in animal welfare? TAKEAWAYS:

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24:17

Advice for new leaders on creating positive culture -...

Shelter Success Simplified ·

2021/05/07

GUEST: Diaz Dixon is the CEO of Eddy House, a transition program for youth experiencing homelessness, and owns Performance Driven Consulting. He previously served for 14 years as the CEO of STEP2, a nonprofit helping women and children dealing with substance abuse and domestic violence. Diaz has served on the National Advisory Committee for the Robert Wood Johnson Foundation, as the Treasurer of the Nevada Smithsonian Academic Appointment Diversity and Publicity Taskforce, and as a consultant to the

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20:14

How to maintain good communications with staff - Ep40

Shelter Success Simplified ·

2021/05/03

GUEST: Phillip Zimmerman is the Animal Care Services Manager for the City of Sacramento Front Street Animal Shelter. He also served as the Manager for the City of Stockton Animal Shelter for 5 years. Phillip holds a BS degree in Social Science with concentrations in Psychology, Sociology, and Communications. He is an alumnus and regular guest speaker for Humane Network’s Animal Shelter Management program at the University of Pacific. MAIN QUESTION: How can leaders and managers maintain good

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28:10

Tips for preventing your own compassion fatigue - Ep39

Shelter Success Simplified ·

2021/04/14

GUEST: Anne Lindsay founded the Massachusetts Animal Coalition (MAC) in 2000. In addition to spending 12 years on the management team at a large shelter, Anne is a past president of the board of the New England Federation of Humane Societies and is a current board member of both MAC and the State of Massachusetts Animal Response Team (SMART). In 2010, Anne earned a master’s degree in counseling psychology and has consulted with states, smaller communities, and individual shelters. MAIN QUESTION:

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25:44

How to recruit and retain happy productive staff - Ep38

Shelter Success Simplified ·

2021/04/12

GUEST: Dr. Steve Kochis is chief medical officer at the Oregon Humane Society. His veterinary specialties include infectious diseases, immunology and emergency medicine. He received his Bachelor of Science in Animal Sciences and DVM from Cornell University. Dr. Kochis has served as President of the Portland Veterinary Medical Association and currently serves on its Executive Board. MAIN QUESTION: How can an organization create a happy, productive team and retain staff? TAKEAWAYS: * Creating a

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27:33

How to propose or best support a cat declaw ban - Ep37

Shelter Success Simplified ·

2021/03/30

GUEST: Dr. Jennifer Conrad is the founder of The Paw Project, which educates the public about the painful and crippling effects of feline declawing and actively advocates to legally ban declawing at the community and state level. She is currently working in Southern California with nonprofit wildlife sanctuaries for unwanted and abused animals and administering her own company, Vet to the (Real) Stars, which provides humane veterinary care to animals appearing in television and movies. Dr. Conrad

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25:59

Resource tips to keep animals out of shelters - Ep36

Shelter Success Simplified ·

2021/03/29

GUEST: Dr. Cindi Delany is a supervising shelter veterinarian in the UC Davis Koret Shelter Medicine Program, was the supervising shelter veterinarian at Yolo County (California) Animal Services for nine years, and is executive director of the nonprofit California Animal Shelter Friends. She has extensive experience in emergency care in animal shelters, high-volume spay/neuter, foster programs, and the use of technology and statistics in improving outcomes for animals. MAIN QUESTION: What can

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25:30

How to support your team's compassion fatigue - Ep35

Shelter Success Simplified ·

2021/03/22

MAIN QUESTION What can an organization leader do to support their team with compassion fatigue and burnout? GUEST: Linda Harper is a Licensed Clinical Psychologist and a partner in Consultants in Applied Psychology, specializing in cumulative grief, compassion fatigue and burnout. She is a consultant for the Chicago Veterinary Medical Association and a facilitator for its WINGS Pet Loss Support Group. She is also the author of four books including “The Power of Joy in Giving to Animals.” TAKEAWAYS *

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23:11

Tips to help new leaders in animal welfare - Ep34

Shelter Success Simplified ·

2021/03/15

GUEST: Kurt Fenstermacher is currently Deputy Director of the Environmental Services Department for the city of El Paso. He also created a new El Paso Department of Animal Services, which has an open-admission shelter with annual admissions of more than 25,000 animals where he was interim director for two years. He is also a Certified Animal Welfare Administrator with the Association for Animal Welfare Advancement and currently a teaching assistant with University of the Pacific’s Animal Shelter

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29:11

Learn about new initiative for lost-found pets - Ep33

Shelter Success Simplified ·

2021/02/19

Guest: Susanne Kogut is president of the Petco Foundation. She started out in corporate law before her passion for animals led her to become executive director of the Charlottesville-Albemarle SPCA. She is also vice-chair of the board of trustees for HABRI, the Human Animal Bond Research Institute. Main question: How does Petco Foundation's new lost-and-found-pets initiative work, and why should shelter organizations participate? Takeaways: * 1 in 3 pets will be lost during their lifetimes, about 10

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28:32

Strategies for successful virtual community events -...

Shelter Success Simplified ·

2021/02/13

GUEST: Elkie Wills is the senior director of community engagement at San Diego Humane Society, where she has held a number of positions over the past 11 years. She was also community outreach coordinator at Humane Society of Yuma, Arizona. MAIN QUESTION: What can organizations do to successfully engage their communities virtually? TAKEAWAYS: It’s important to keep in touch with donors and supporters especially when in-person meetings and events are not possible during the pandemic. Virtual

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23:48

When not to adopt out friendly free-roaming cats - Ep31

Shelter Success Simplified ·

2021/02/01

Guest: Dr. Kate Hurley. After being an animal control officer in Santa Cruz, Dr. Hurley became a veterinarian and is now director of the UC Davis Koret Shelter Medicine Program. She is co-author of the “Association of Shelter Veterinarians’ Guidelines for Standards of Care in Animal Shelters” and co-editor the textbook “Infectious Disease Management in Animal Shelters.” And along with Julie Levy, she helped launch the Million Cat Challenge, a successful campaign to save the lives of over 3 million

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25:36

How and why to expand access to veterinary care - Ep30

Shelter Success Simplified ·

2021/01/13

Guest: Rick DuCharme founded the Jacksonville, Florida nonprofit First Coast No More Homeless Pets in 2000. When he left in 2019, it was a $10 million-a-year organization with 125 paid team members, including more than 20 veterinarians at two large safety-net hospitals; First Coast No More Homeless pets also grew to operate other lifesaving programs, including a regional pet food bank, shelter-neuter-return efforts, and mega adoption events. Rick has now founded RLD Consulting Group, LLC to help

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32:17

When and how to change your logo and branding - Ep29

Shelter Success Simplified ·

2020/12/31

Guest: Steve Goebel is the award-winning creative director and founder of ToeShark Visual Communication, a marketing and advertising agency in Southern Nevada. He was creative director for Empire BlueCross BlueShield and was senior art director at Morgan Stanley Dean Witter, Union Bank of Switzerland and Warburg Dillon Read. At Toe Shark, he has produced multiple successful marketing campaigns for organizations such as Nevada Humane Society, Las Vegas Metropolitan Police Department, and the Nevada

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