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PODCAST

Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

Wendy Susan Richmond

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

business marketing

All Episodes

00:12:54

Tech Tuesdays...Content Creation Tool That is Worth...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

I am all about using technology tools that make my life as a business owner easier, more productive and helps to position me as an expert. This tool is one of the best of the best for creating content and making it easy to create. Learn about this special tool. You won't regret spending this few minutes with me! If you'd like to get your version, at a really good rate, click here: Get Your FREE Canva Pro Trial: partner.canva.com/wsrresultsmatter --- Send in a voice message:

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00:05:32

Tech Tuesdays...Optimizing Your 5 Star Google Reviews

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

In today's world, it's all about the review. Especially, Google Reviews. If you get them, that's awesome. If you don't utilize them all around the internet, especially on your website, you're missing out on an easy credibility builder. Learn how you can easily add your 5 Star Google Reviews to your website, in real time, and why that's so important. If you'd like to know how you can easily get your 5 Star Reviews on your website for a very low fee, contact me at Wendy@WendySusanRichmond.com ---

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00:12:48

Marketing Mondays...The value of statistics

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

What you measure grows. If you're not measuring what is happening in your business, you're running blind. If you want your marketing, sales, follow up, etc. to work better for you, you need to keep track of what is actually happening in your business. Learn the value of statistics and what's the most valuable statistic to measure in any business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

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00:07:15

Follow Up Fighter...Thank You Cards

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

Want an easy way to keep the new business you are getting...send a simple "Thank You" card! It's sometimes the little things that make the biggest impact, especially on customers/clients/patients who've just purchased from you. Learn about why Thank you cards are so valuable to any business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

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00:10:17

Tech Tuesdays...Online Chat

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

If you have a business website and you are not using online chat, you are missing out on new revenue. So many people today are only wanting to chat with a company before they would pick up the phone or even walk into your store. You can easily add online chat to your website at a very nominal fee. Reach out to me at wendy@wendysusanrichmond.com and I can walk you through an amazing piece of technology so you can capture new potential business, immediately! --- Send in a voice message:

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00:11:15

Marketing Mondays...Content is King!!

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

How much content are you producing to position yourself as THE "Go-To" Expert? It is the Mack Daddy of expert positioning. Learn about why content is king, queen, joker, jack...the whole darn deck! --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

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00:07:22

Follow Up Fighter...Who Should a Business Follow Up...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

Are you following up with new, existing and even lost customers/clients/patients? So much money gets wasted on marketing, because these types of people are not being followed up with. Listen to learn more about who these people are and why it's important to follow up with each and everyone of them. --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

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00:07:17

Undercover Marketing Secrets #110: My year of...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/27

Over the last several years, I have been in the learn, learn, learn mode. Which is what it is. Now is the time for me to call back on all of the learning, and start implementing. I have been working to make other businesses successful and spending all of my time are there projects. Now, I feel it is time to just make things happen. Make things happen every day! Wendy's Facebook Live Video: https://www.youtube.com/watch?v=FOuR33Qndow To Learn More About Wendy Susan Richmond:

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00:06:51

Undercover Marketing Secrets #109: Natural Jersey...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/25

Putting on a Virtual Summit makes you get very organized. Check out all of the "to-do's" that are needed to make this a success! Wendy's Facebook Live Video: https://www.youtube.com/watch?v=FOuR33Qndow To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram: https://www.instagram.com/wsrdigitalmarketing/ Wendy's Facebook:

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00:03:58

Undercover Marketing Secrets #108: Taking Massive...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/20

I've been away from podcasting for awhile because I have started DOING, instead of LEARNING. Over the last year I have spent a lot of time learning. The time has come to take massive action and that is what I am doing... Wendy's Facebook Live Video: https://www.youtube.com/watch?v=FOuR33Qndow To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram:

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00:08:25

Undercover Marketing Secrets #107: A Lot of Great...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/11

Today I want to talk about something that is very interesting that is happening. I’ve written about it and put it in my podcast before that I purchased a website called Naturaljersey.com. I was trying to figure out how it was going to leverage this site to bring in income and help connect, holistic practitioners as well as other natural businesses and connect those with likeminded people. Wendy's Facebook Live Video: https://www.youtube.com/watch?v=FOuR33Qndow To Learn More About Wendy Susan

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00:05:22

Undercover Marketing Secrets #106: Turning Your...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/08

In this episode, I talk about how I turned my new Facebook Live into a podcast, blog post and a youtube video within 30 minutes! Wendy's Facebook Live Video: https://www.youtube.com/watch?v=FOuR33Qndow To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram: https://www.instagram.com/wsrdigitalmarketing/ Wendy's Facebook:

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00:12:03

Undercover Marketing Secrets #105: First Facebook...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/07

Hey, everybody is Wendy Susan Richmond from the Undercover Marketing Secrets. And this is kind of exciting day for me. Because this is basically my first livestream, as a for the Undercover Marketing Secrets and I’m just kind of testing things out. And so if anybody ends up watching this and you see it, feedback would be cool, you know, and I’m trying to get all my lighting set up in my studio and trying to make sure that, that everything is just right... Wendy's Facebook Live Video:

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00:06:39

Undercover Marketing Secrets #104: No More Being...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/06

Over the last four months, I have been taking the easy way out. First, the backstory… Back in 2018, around April or May, I started doing Facebook Lives in my car on my way to a marketing client’s office. It was ok, yet never felt quite right. I was doing what they (the gurus) said to do. I was posting every day to my audience. (Now, my audience was just my family and friends.)... To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast:

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00:07:10

Undercover Marketing Secrets #103: I need to make the...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/05

Today, I am getting ready to sign up with a person to help me put together my first Virtual Summit. I am excited on one hand, yet quite scared on the other. To do this with her, I need to pay out $5500. This is the most I have invested in something on my own. Normally, I am investing other people’s money, so now I understand how they feel, when they entrust me with their marketing budgets... To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast:

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00:14:04

Undercover Marketing Secrets #102: Plan and...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/04

Ok, I have said it before and now it is “Go time!” I have taken the last year to study digital marketing success strategies and techniques. I bought courses, watched videos, got special tools and researched what other successful digital marketers were doing. Then I went to a really cool event, Funnel Hacking Live, where I was surrounded by very successful digital marketers... To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast:

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00:07:34

Undercover Marketing Secrets #101: Getting Sick is a...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/03/03

A few days after I got back from Russell Brunson’s Funnel Hacking Live Event in Nashville, Tennessee, I got sick! I knew it was going to happen because on the airplane ride to Nashville, the man sitting next to me had a bad cough. He didn’t stop coughing the entire trip. Plus, the event had over 4000 people attending it. Everyone was shaking hands, opening doors and even eating together at times…so it was inevitable. I am not so savvy with the medical side of things to be able to ward off the germs

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00:06:06

Underground Marketing Secrets #100! Today is a very...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/26

100 podcasts over the last few months. Whew! I cannot believe I have done this. In November, I went through the Russell Brunson, One Funnel Away Challenge and one of his suggestions was to start publishing…so I did. It has been an interesting journey... To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram:

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00:11:04

Undercover Marketing Secrets #99: Time to focus on...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/21

At the Russell Brunson Funnel Hacking Live event, I have the opportunity to talk with many entrepreneurs who are basically trying to do what I do. Use funnels to sell their products or services. On the first day of the event, I was asked by a couple of people what I did. I wasn’t clear because I wasn’t sure what to tell people. Do I tell them about my marketing background and successes or do I tell them about my NaturalJersey.com site and what I want to do with that. To Learn More About Wendy Susan

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00:04:38

Undercover Marketing Secrets #98: Networking, not...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/20

I am at the Russell Brunson Funnel Hacking Live 2019 event in Nashville, Tennessee. It has been an interesting experience so far. It has been a while since I have had to talk to people! I usually just work in my home office or my client’s office, so I don’t have to get out and actually sell my services. Well, this is not the case. It is funny how you can be in a room or hotel with thousands of like-minded people and still not be able to talk to anyone. (I actually did find one woman to talk to,

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