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PODCAST

Dental Success: Beyond Chairside

Michelle Pritchard

Welcome to Dental Success: Beyond Chairside – the podcast for dental professionals looking to strengthen their practice. Join us as we talk with industry experts and share practical insights on HR, marketing, business strategies, and emerging tools like AI. Whether you run a general or specialist practice, this podcast offers real-world advice to help you run a more efficient, patient-focused, and profitable business.

business

All Episodes

19:00

S2 EP #8 Mastering Dental Practice Management | Julie...

Dental Success: Beyond Chairside ·

2025/01/17

Send us a textIn this episode of "Dental Success: Beyond Chairside," we’re excited to introduce Julie Parker, co-founder of Dental Business Mastery. Julie holds the distinction of being the first non-dentist to own a dental practice in Australia. After successfully managing her own practice for a decade, she transitioned into consulting in 2014, and her mission is to empower other dental practices to realise their full potential.Whether you’re a practice manager looking to enhance your manage...

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17:38

S2 Ep #7 Onboarding vs Orientation Process | Belinda...

Dental Success: Beyond Chairside ·

2025/01/03

Send us a textIn this episode of "Dental Success: Beyond Chairside," we welcome HR expert Belinda McLean, owner of Human Resource Focus. Belinda joins us to discuss one of the most critical yet often overlooked aspects of running a successful dental practice: structured onboarding.If you've ever struggled with integrating new hires or have been disappointed by poor employee performance, this episode is a must-listen. Belinda shares her extensive knowledge on why structured onboarding is essen...

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17:25

S2 Ep #6 Creating a Culture of Living Values | Debora...

Dental Success: Beyond Chairside ·

2024/12/20

Send us a textIn this episode of Dental Success: Beyond Chairside, I’m joined by Dr Debora Harris, Specialist Orthodontist and owner of Harris Orthodontics. Dr Harris has earned the prestigious Thomas Graber Award and the Elson Storey Research Award, showcasing her dedication to excellence in orthodontics.If your team dynamics have shifted since COVID, or your mission and values statement has been collecting dust, this episode will offer fresh perspectives on how to realign your practice with...

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17:13

S2 Ep #5 Setting a Roadmap of Ethos and Culture |...

Dental Success: Beyond Chairside ·

2024/12/06

Send us a textIn this episode of "Dental Success: Beyond Chairside," we dive into the essentials of owning a dental practice and establishing a positive team culture from the ground up. Our guest, Dr Ash Shah, owner of Shenton Park Village Dental, shares her journey and the innovative approaches she has implemented to create a thriving, values-driven, and sustainable dental practice.Dr Ash Shah’s practice is a shining example of how mission-focused values and a commitment to sustainability ca...

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19:01

S2 Ep #4 EPICC Solutions | Veronica Smith

Dental Success: Beyond Chairside ·

2024/11/22

Send us a textIn this episode of "Dental Success: Beyond Chairside," we’re tackling the challenge of building a cohesive workplace culture. Is your team dictating how they want to work based on their past experiences? Are you finding it difficult to foster a positive environment that aligns with your practice’s values?Today, I’m joined by Veronica Smith, Founder of EPICC Solutions. Veronica’s passion for creating strong and positive workplace cultures shines through as she shares her insights...

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19:47

S2 Ep #3 Building Your Dream Dental Team with DISC...

Dental Success: Beyond Chairside ·

2024/11/08

Send us a textIn this episode of "Dental Success: Beyond Chairside," we explore how personality testing can transform team relationships in dental practices. Have you ever struggled to understand your team members or felt like you weren’t hiring the right people? Personality testing could be the key to building stronger, more cohesive teams.Today, I’m joined by Jackie Le Roux—Entrepreneur, Business Mentor, and People Connector. Jackie advocates for the use of the DISC method to help practice ...

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21:21

S2 Ep #2 Lync Dental | Lyn Carman

Dental Success: Beyond Chairside ·

2024/10/25

Send us a textIn this episode of "Dental Success: Beyond Chairside," we’re diving deep into the crucial topic of aligning values, culture, and philosophy when hiring new staff. As a dental practice owner, you understand the importance of creating a harmonious, high-performing team. But how do you ensure that every new hire truly aligns with your practice’s vision and values?Today, I’m joined by Lyn Carman, founder of Lync Dental. Lyn’s expertise in building successful dental teams is rooted i...

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19:28

S2 Ep#1 Performia Australia | Negar Riazati

Dental Success: Beyond Chairside ·

2024/10/11

Send us a textIn this episode of "Dental Success: Beyond Chairside," we delve into one of the biggest challenges dental practices face—hiring the right staff. Are you constantly searching for staff, hiring a qualified dental assistant with experience, only to later find they don’t meet your expectations? You're not alone.Today, I am joined by Negar Riazati, the CEO of Performia Australia. I met Negar through a course on hiring high-performing teams, and her insights completely transformed my ...

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19:02

Ep #10 CoTreat Colleague | Max Ganhewa

Dental Success: Beyond Chairside ·

2024/09/27

Send us a textIn this episode of "Dental Success: Beyond Chairside," we welcome back Dr. Max Ganhewa, who was our guest in the very first episode of this series. Dr. Ganhewa introduced us to CoTreat Generator, and today, he returns for our final episode to discuss CoTreat Colleague, the first innovation from CoTreat. If you're a recent graduate or a clinic staff member assisting with patient consults, this episode is packed with valuable insights into diagnosis and treatment planning.Dr. Ganh...

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19:46

Ep #9 Jeeve Solutions | Jeevan Sivalingam

Dental Success: Beyond Chairside ·

2024/09/13

Send us a textIn this episode of "Dental Success: Beyond Chairside," we explore a common concern for many dental practices: payroll obligations for contracted dentists. Our guest, Dr Jeevan Sivalingam, a seasoned dentist with nearly 20 years of experience and the co-founder of Jeeve, introduces Jeeve Pay—a cutting-edge solution designed to simplify payroll processes in dental practices.In this episode, Dr. Jeevan will share: ✅ Jeeve Pay: How this innovative platform can streamline payroll pro...

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19:51

Ep #8 Pearl | Dr Kyle Stanley

Dental Success: Beyond Chairside ·

2024/08/30

In this episode of "Dental Success: Beyond Chairside," we follow the journey of Dr Kyle Stanley, a globally recognised dentist and co-founder of Pearl. Dr Stanley has been at the forefront of dental technology, pioneering the use of artificial intelligence in diagnostics and patient care long before AI became a buzzword. His innovative approach has changed the way dental professionals diagnose and treat patients, setting new standards in the industry.Dr Stanley’s work with Pearl, showcases th...

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20:38

Ep #7 From Dentistry to Wellbeing: Journey into...

Dental Success: Beyond Chairside ·

2024/08/16

In this episode of Dental Success: Beyond Chairside, we delve into the life-changing journey of Dr Anh Makkar, a former general dentist who transitioned into the field of Positive Psychology and Wellbeing. Dr Makkar shares her personal story of burnout, reflection, and eventual pivot towards a path dedicated to improving dental professionals' mental health and well-being.Dr Anh Makkar's experience as a clinician provides her with unique insights into the challenges faced by dental practitione...

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20:12

Ep #6 Revolutionising Dental Practice Management with...

Dental Success: Beyond Chairside ·

2024/08/02

In this episode, we dive into the innovative world of dental practice management with Dr Nimesh Patel, the creator of The Daily Huddle. From his early days at Timeless Smiles Dental in Sydney to developing a revolutionary app designed to streamline practice tasks, Dr Patel shares his journey and the inspiration behind The Daily Huddle.The Daily Huddle is a comprehensive tool that empowers dental practices to optimise tasks, enhance team engagement, and boost productivity. It cohesively works ...

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21:04

Ep #5 Transforming Sterilisation in Dental Practices...

Dental Success: Beyond Chairside ·

2024/07/19

Are you looking to streamline your practice's sterilisation processes and inventory management while ensuring compliance with the latest standards?I’m excited to introduce our guest, Damien Drummond, founder of Steri 'n' Stock. I met Damien through Dr Roslyn Franklin at ADX in Sydney this year. She strongly advocates the steri component of Steri 'n' Stock, which complies with the new standard 5369. Although Damien has been running this business for over 15 years, it was my first encounter wit...

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21:45

Ep #4 Revolutionising Orthodontic Care with Dental...

Dental Success: Beyond Chairside ·

2024/07/05

Are you looking to enhance your patients' experiences by monitoring their treatment more effectively, all while improving practice efficiency and profitability?I’m excited to introduce our guest, Dr Rhonda Coyne, a Specialist Orthodontist who runs three successful practices in Far North Queensland. A University of Queensland dental graduate and University of Melbourne Orthodontic Alumnus, Dr Coyne excels in integrating technology into her practice and focuses on education, technology, and pro...

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20:19

Ep #3 Enhancing Patient Communication with the Dental...

Dental Success: Beyond Chairside ·

2024/06/21

Join us for an insightful episode as I chat with Dr Steve Soukoulis, the founding member of the Dental Implant Registry (DIR). Dr Soukoulis graduated with a master of periodontics in 2001 after completing a clinical residency at the Adelaide Dental Hospital. At that time he also worked in the medically compromised clinic giving him well-rounded experience in dental trauma, dental patients with systemic diseases, and implantology. He now owns a practice in South Australia. He founded DIR to ad...

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16:07

Ep #2 David Holmes | Enhancing Patient Communication...

Dental Success: Beyond Chairside ·

2024/06/07

Join us for an exciting episode as I chat with Dr. David Holmes, BDS, the CEO and co-founder of FollowApp Care. With practical experience in the US, UK, and Australia, Dr. Holmes has developed a unique global outlook on dentistry. He currently runs his own dental practice with his wife in London, specialising in periodontics and implant dentistry. Dr Holmes also leads the team at FollowApp Care, aiming to improve patient engagement and preventive care across all tiers of dentistry. Follo...

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13:49

Ep #1 Max Ganhewa: Co-Treat AI Generator

Dental Success: Beyond Chairside ·

2024/05/24

Join us for an exciting episode as I chat with Dr Max Ganhewa, a Melbourne-based dentist with a passion for transforming dentistry. Max graduated from the University of Otago in 2007 and has since gained extensive experience in both rural and metro settings. Since 2014, he has also been a proud practice owner.In 2020, Max co-founded CoTreat AI, a revolutionary platform that is reshaping the dental industry. CoTreat AI offers seamless automation to enhance treatment planning workflows and reac...

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38 results

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