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PODCAST

The Empathy Edge

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation,

business marketing

All Episodes

43:00

Sanela Lukanovic: Daring to Be an Empathetic Leader

The Empathy Edge ·

2025/03/11

Courageous empathy. Yep - it takes courage and strength to break existing leadership paradigms and embrace empathy in our world today. We don't acknowledge that often enough. Embracing empathy as a leader is as much a self-development exercise as it is a leadership style! Today I speak with Sanela Lukanovic about courageous empathy, how the identity of empathy gets in the way of embracing it at the top, how it can be used against you, and how to practice empathy while avoiding burnout by starting

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40:29

Sara Taylor: Thinking at the Speed of Bias

The Empathy Edge ·

2025/03/04

Diversity, equity, and inclusion have become polarizing terms in our world and that is likely because they are greatly misunderstood. Part of that misunderstanding comes from our unconscious filters - how we see the world, how we take in information, and how we assume we are “the norm" but others are different when the reality is we are ALL different.Today, Sara Taylor illuminates us by sharing what unconscious filters are and the three purposes they serve for us humans - even though they can get in

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55:29

Jason Silver: How to Enjoy Your Work More

The Empathy Edge ·

2025/02/25

Work can be one of the biggest drivers of positivity in your life, but no one ever really explains how to be successful without sacrificing everything outside of the office. When you enjoy your work, you’re more successful and any joy you feel on the job spills over into the rest of your life as well. Kind of like practicing empathy at work and bringing that skill home with you!My guest today is Jason Silver, author of Your Grass is Greener: Use What You Have, Get What You Want. At Work and in Life

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39:50

Courage to Advance: The AI Leadership Crisis with...

The Empathy Edge ·

2025/02/20

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at CourageToAdvancePodcast.com.The AI skills gap is widening between high-performing organizations and those falling behind. With only 27% of HR leaders feeling ready to advance their AI strategy, what separates the leaders from the laggards? Join Kim Bohr and i4cp CEO Kevin Oakes as they

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51:26

Jen Stark and Jarrid Green: The DEI Flashpoint and...

The Empathy Edge ·

2025/02/18

Today I speak with Jen Stark and Jarrid Green, Co-Directors, of the Center for Business and Social Justice. We candidly discuss how DEI and other topics became flashpoints and ideological hostages rather than sustained corporate efforts, and how companies can break this cycle. We explore the questions executives and boards are asking, how companies can respond to activist shareholders and continue to promote fairness and equity while also fulfilling their responsibility to ensure strong financial

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20:14

February Hot Take: A Rant, a Perspective, and a...

The Empathy Edge ·

2025/02/11

This month's Hot Take is a bit of a hodgepodge. You're going to get the chance the tell me more about you and what you want to see on the show this year (and maybe share what you wish were different) - and I warn you: I'm gonna go on a bit of a rant about how we need to desperately stop moving backwards and band together to keep achieving progress - for ourself, our organizations, and our world. You may think I'm being political and ranty, but I am truly sharing facts - albeit yes, with my personal

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58:21

Tamsen Webster: Say What They Can't Unhear:...

The Empathy Edge ·

2025/02/04

When we have information to give, the communication doesn't start and end with just one email, announcement, or conversation. Effective communication is more than just the info you deliver, or the words you say. It requires empathy. This is a note for anyone needing to communicate strategic shifts, return-to-work policies, performance expectations, or even layoffs.Tamsen Webster and I discuss why her work is driven by her desire to only do things once! How the risk of change belongs with the person

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38:20

Elizabeth Lotardo: Leading Yourself Despite Imperfect...

The Empathy Edge ·

2025/01/28

What do you do when striving to be a more human-centered leader or colleague, trying to advance your career, build your skills, and make a difference, and you're stuck with an imperfect leader, dysfunctional culture, or too much work? You start by leading yourself!Today, Elizabeth Lotardo and I discuss making the most of a job that’s not your dream job. Elizabeth shares why management is harder than it was 10-20 years ago, and how to work best with imperfect bosses of all kinds. We touch on how to

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44:01

Jonathan Beck: Integrating Compassion, Impact, and...

The Empathy Edge ·

2025/01/21

You've heard me talk about Both/And leadership and about Both/And business models. The ability to balance mission-driven, social impact work with sustainable profit and growth AT THE SAME TIME. It is possible, and it's not just a theory. Today, we talk with Jonathan Beck, someone who knows this firsthand.Today, Jonathan and I discuss the tension between purpose and profit and how to recognize if you are in a growth vs. survival mindset. He chats about how to integrate compassionate and impact-driven

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64:43

Courage to Advance: Breaking the ‘Things Will Get...

The Empathy Edge ·

2025/01/16

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in here every 3rd Thursday, or visit CourageToAdvancePodcast.com.Kim Bohr and anthropologist Aaron Delgaty, PhD dive deep into the "arrival fallacy" - the pervasive belief that happiness and fulfillment lie just beyond the next project deadline, quarter, or milestone. Drawing from extensive research on workplace dynamics, they explore how four essential elements -

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43:38

Taryn Voget: How to Activate Your Genius through Empathy

The Empathy Edge ·

2025/01/14

Can genius and empathy coexist or are we doomed to put up with tortured, erratic leaders to find breakthroughs? People cite examples of temperamental, even bullying, genius leaders who create toxic workplaces and use their ability to unlock innovation as an excuse for their damaging behavior. My guest today, Taryn Voget, debunks this myth, shows us what genius is all about, and how empathy serves as a catalyst for genius.Today we discuss what genius is and why it's not simply about being born with

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49:39

Andrea Goulet: Where Code and Compassion Connect:...

The Empathy Edge ·

2025/01/07

When did soft skills like empathy become deprioritized in the tech industry? My guest today shares a little history lesson on how that happened and why initially those soft, human skills were always a vital part of successful innovation and technology before they got separated. Only now are they finding their way back to each other in software development and programming to solve the 21st century's most complex challenges.Today, I talk with Andrea Goulet. We talk about how soft skills like empathy

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42:25

Mikaela Kiner: The Risks of "Nice"

The Empathy Edge ·

2024/12/31

Your culture is shaped by models, expectations, and accountability. It's not enough to have pretty values statements up on the wall if they are not a part of everyday interactions internally and externally. But simply telling your people to "be nice" can be its own risk. What does nice actually mean? How is it different from the skill of empathy or the impact of kindness? You may be surprised to learn why simply being nice can be risky and why empathy and kindness are more practical values to model

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18:27

December Hot Take: Empathy in Life AND at Work is...

The Empathy Edge ·

2024/12/24

Imagine a world where compassion is the norm. This is the world I'm trying to build with my work. In this final Hot Take episode of 2024, I talk about the importance of humanity, compassion, and empathy in all aspects of our lives and businesses and remembering those things that matter most as we go into 2025. With clear statistics from the 2024 Businesssolver State of Workplace Empathy report showing increased loneliness, toxic workplaces, and higher mental health challenges, it’s key that we fight

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59:05

Courage to Advance: Breaking the Burnout Cycle: How...

The Empathy Edge ·

2024/12/19

In today's episode of Courage to Advance, brought to you by SparkEffect, Kim Bohr and Tracy Wik, VP of Business Strategy at Harrison Assessments, challenge traditional approaches to workplace stress. Drawing from decades of behavioral data and leadership experience, they expose how burnout often stems from unconscious behavioral patterns rather than workload alone.With 83% of U.S. workers suffering from workplace stress and 76% saying it affects their personal relationships, organizations continue

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37:51

Jen Mueller: How Championship-Winning Leadership...

The Empathy Edge ·

2024/12/17

Today, sports fans and high achievers, you're in for a treat! Empathy is not soft. It's not weak. Nothing thrills me more than when I can share examples of empathetic leadership that help win national championships or create winning sports dynasties. You may recall my example of Golden State Warriors coach, Steve Kerr, in my book, The Empathy Dilemma.Emmy award-winning producer and sports broadcaster Jen Mueller shares how she's seen coaching and leadership styles evolve in the last few decades, how

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37:59

Molly McGrath: Fix My Employee! No, Fix My Boss!

The Empathy Edge ·

2024/12/10

No matter what side of the aisle you fall on - employee or leader - you may have uttered these words, "Why can't I just fix them?!" Building strong relationships either way is both an employee AND a leader responsibility because empathy must flow both ways.Today, I talk with Molly McGrath. She reveals some biases that leaders can break free from to be more effective, how to merge the perspectives of boss and employees to better understand each other, and you'll love her actionable tips and examples

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33:37

Cary Sparrow: Decoding Labor Market Data to Drive...

The Empathy Edge ·

2024/12/03

Transparency is a cornerstone of empathetic culture. And when it comes to the labor market, pay scales, and required skills, the more information you can get, the more confident you feel in making decisions- whether you're a hiring manager or a job seeker.What do workers today want? What kind of benefits are the most appealing in competitive markets? How are others at this level getting compensated? Where is the best talent for our organization and what skills do they need?Turns out data-based

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38:14

William Vanderbloemen: Be the Unicorn

The Empathy Edge ·

2024/11/26

What makes a perfect candidate or even company? You know the one where when you meet them or visit their offices, where you just know they're something special? Is there a blueprint for how to be such a unicorn?Today, William Vanderbloemen shares the 12 teachable traits you can master to be a unicorn candidate or company leader and we deep dive into four specific ones: Authenticity, Self-Awareness, Curiosity, and Connection - what those look like in action, and the data shows that anyone can master

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61:05

Courage to Advance: Leading Through Polarization with...

The Empathy Edge ·

2024/11/21

In this essential episode of "Courage to Advance," host Kim Bohr and global inclusion strategist Mason Donovan tackle a critical challenge facing today's leaders: maintaining organizational cohesion in an increasingly polarized world. Their timely conversation cuts through the noise to deliver practical wisdom on fostering productive workplaces where differences drive innovation rather than division.Through real-world examples, Mason and Kim explore how thoughtful leadership can transform potential

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291 results

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