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PODCAST

I"m A Car Chick

I"m A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you"re on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you"ll find valuable, unfiltered interviews and expert advice

business careers

All Episodes

36:37

Off-Site BDC: The Game-Changer Dealers Need Ft. Matt...

I"m A Car Chick ·

2025/03/14

🚗 Welcome to the Chicks In Charge podcast! Host Shasta Haddock sits down with Matt Raymond, COO of Bowtie Solutions, to discuss how outsourced BDC solutions are transforming the automotive industry and why dealerships need to rethink their business development strategy for 2025.📌 In this episode, we discuss:✅ The biggest game-changer for 2024-2025 in automotive business development✅ Why outsourced BDC is a must-have for modern dealerships✅ How dealers are missing key performance metrics

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15:24

From Vendor to Retail: Automotive Digital Strategies...

I"m A Car Chick ·

2025/03/14

In this episode of Chicks In Charge, host Shasta Haddock sits down with Lisa Gener, Director of Digital & Marketing Operations at Covert Auto Group. With over 20 years in automotive marketing and management, Lisa shares her journey back into retail from the vendor side, her insights on BDC operations, and how she’s leveraging digital strategies for dealership success.We dive into:✅ The best part of transitioning back into retail✅ Digital strategies shaping the future of automotive✅

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19:57

Women Driving Change in Auto Service Ft. Kate Bierowski

I"m A Car Chick ·

2025/03/11

💡 How can women shape the future of automotive service and sales?In this episode, host Shasta Haddock sits down with Kate Bierowski, Director of Sales at Repair On Demand, to discuss the power of mentorship, mobile service innovation, and why the service department deserves more attention.🚀 In this episode:✅ Why women influence 80% of car-buying decisions✅ How mobile service is transforming convenience for customers✅ The importance of highlighting the value of technicians✅ Kate’s journey

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21:41

Every Dealership Needs This Product Ft. Matthew...

I"m A Car Chick ·

2025/02/25

🚗 Every Dealership NEEDS This Product!💡 Why isn’t EVERY dealership using TradePending? Host Shasta Haddock sits down with Matthew Davis, CMO of TradePending, to discuss why this game-changing software is reshaping automotive sales and service.🚀 In this episode:✅ What makes TradePending an essential tool for dealerships?✅ How their latest acquisitions are expanding their portfolio✅ The #1 issue dealerships face & how TradePending solves it✅ Why fixed ops is the next big move for

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16:23

💰 Is Your Money Spent at the Dealership Earning You...

I"m A Car Chick ·

2025/02/21

💰 Earn Rewards at Your Dealership? | Jacob Zachs & Sean Hopper on Fasten’s Game-Changer!🚘 Is your money at the dealership working for you? Imagine earning rewards every time you service or buy a car! Jacob Zachs, Founder & CEO of Fasten, and Sean Hopper, Head of Business Development, join host Shasta Haddock to discuss how Fasten is revolutionizing customer loyalty in automotive.✅ Why dealerships NEED a loyalty and rewards program in 2025✅ How Fasten turns dealership spending into

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17:10

🚗 Why Vincue Is on Every Dealer’s Radar! | Angela...

I"m A Car Chick ·

2025/02/18

📢 "The companies that win are the ones that deliver the right info in fewer steps!" — Angela Rizzo on Vincue’s game-changing approach.In this episode, Angela Rizzo, CMO of Vincue, joins host Shasta Haddock to discuss how Vincue is revolutionizing dealership operations with cutting-edge tools, dealer-driven innovation, and a focus on efficiency and profitability. Plus, Angela shares insights on her upcoming retirement and future plans!✅ Vincue’s booth was buzzing! What’s driving dealer

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21:15

🚗 Revolutionizing Insurance Verification! | Modives’...

I"m A Car Chick ·

2025/02/17

In this episode, Scott Trainor & Justin Silver of Modives join host Shasta Haddock to discuss how Check MyDriver is revolutionizing insurance verification for dealerships and how authentic relationships drive industry success.✅ How Check MyDriver by Modives is changing insurance verification for dealers 🛡️✅ The roller coaster ride of the automotive industry—why we thrive on it 🎢✅ What inspired the creation of Modives? Justin Silver shares the story✅ Why Scott Trainor knew Modives was

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18:31

🏈 From Super Bowl Champ to Auto Industry Leader! |...

I"m A Car Chick ·

2025/02/15

📢 "Saving time, saving money— dealers move cars faster with transparency." — Frank Zombo on revolutionizing auto logistics!In this exciting episode, Frank Zombo, VP of Sales at Auto Hauler Exchange (AHX) and Super Bowl Champion, joins host Shasta Haddock to discuss his journey from the NFL to automotive logistics and how AHX is transforming the industry. 🚀✅ Life in Kansas City & playing for the Chiefs 🏈✅ How Frank transitioned from pro football to automotive & logistics✅ Why

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14:13

Owning Your Data & Building Stronger Dealerships |...

I"m A Car Chick ·

2025/02/12

📢 "Owning your data gives you flexibility and the power to grow." — The future of dealership success starts here!In this episode, Kyra Miller, Fixed Operations Performance Manager at Thomas Automotive, joins host Shasta Haddock to discuss:✅ How Thomas Automotive is leveraging NADA Vault to collect & own their data 📊✅ Why data flexibility & strong partnerships are key for dealership success✅ Kyra’s journey in the automotive industry & Thomas Automotive’s focus on building

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21:21

From Anonymous to Industry Leader: Car Dealership...

I"m A Car Chick ·

2025/02/09

In this exciting episode, Yossi Levi, founder of Car Dealership Guy, joins host Shasta Haddock to reflect on his game-changing year since revealing his identity at NADA 2024 and discuss what’s next for 2025. 🚀✅ The journey to NADA & why 2024 was a milestone year✅ What happened after revealing his identity✅ The importance of knowing your strengths, staying humble & always learning✅ Key trends & focus areas for Q1 & Q2 of 2025—where is the industry headed?✅ What’s next for

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25:00

Scale or Exit? The Future of Car Dealerships in 2025...

I"m A Car Chick ·

2025/02/06

📢 "Dealers should get in the game or plan their exit strategy." — A wake-up call for the automotive industry!In this powerful episode, Glenn Lundy joins hosts Shasta Haddock & Michelle Phelps to discuss the high-stakes future of car dealerships in 2025. 🚀✅ The tough reality of 2024 and why dealers must scale—FAST✅ Glenn’s partnership experience—why he sold his shares after just 90 days✅ The 800% Elite Club—scaling dealerships at massive volume with a team of experts✅ The new success

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23:02

The Power of Clean Data in Automotive | Stephen...

I"m A Car Chick ·

2025/02/03

📢 "If the data doesn’t move the way it should, it holds us back." — A bold statement that defines the future of the automotive industry!In this episode, Stephen Cottrell (Founder & CEO of Authenticom) and Mike Stanton (President & CEO of NADA) join host Shasta Haddock to discuss:✅ How the automotive industry showed resilience despite challenges, including a winter storm 🌨️✅ The infancy of the NADA Vault—a 12-year journey to becoming an industry-standard product✅ The importance of

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51:16

2024 Kicked My Ass ft. Mike Dorazio

I"m A Car Chick ·

2025/01/22

Mike Dorazio is a self-made entrepreneur, husband and father of 5. He has spent the past 35 years advancing his career and building his brand within the Automotive Industry.He started his Sales journey in Altoona, PA and worked his way up to becoming a Sales Manager, Finance Manager, General Manager and eventually a partner in a small Ford Store. Mike sold his interest in the Ford store and decided to change his career path. He accepted a position with Westlake Financial. He helped sign

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18:08

Is your data doing you dirty?! Ft. Sleiman Serhan

I"m A Car Chick ·

2025/01/21

In this episode of Chicks in Charge, we’re excited to have Sleiman Serhan join us. Sleiman leads the Automotive division at Inmar, transitioning from a finance and hedge fund background to automotive leadership. A CFA charterholder with a Masters in Quantitative Management and Business Analytics from Duke Fuqua, he joined Inmar's Automotive team in 2021. Sleiman actively contributes to Inmar Intelligence's Data Science and AI innovation lab, leveraging his expertise to drive advancements in

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44:58

How To Be Street Smarts About Acquisition ft. Darrell...

I"m A Car Chick ·

2024/12/25

In this episode of the Chicks in Charge podcast, we are joined by Darrell Steed, a seasoned innovator and consultant in automotive dealership strategies. With over two decades of experience in the industry, Darrell has seen the challenges dealerships face and founded Smartwolf Consulting to provide transformative, sustainable solutions that break the cycle of repetitive mistakes.Darrell's journey started in the trenches of automotive sales and management, where he identified gaps in

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25:58

Crowning Achievement: How To Drive Community and...

I"m A Car Chick ·

2024/12/18

In this episode of the Chicks in Charge podcast, we’re thrilled to welcome Erielle Gabay, a true Houstonian with a heart as big as Texas. Erielle brings style, passion, and purpose to everything she does—from her role as Marketing and BDC Manager at Mercedes-Benz of Sugar Land to her unwavering advocacy for women’s empowerment, animal rights, and diversity.With a background in Communications from St. Edwards University and a Digital Marketing Certification from Rice University, Erielle is a

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42:29

The App That Is Changing The Game In Automotive

I"m A Car Chick ·

2024/12/13

Robin Wilson is a successful entrepreneur and founder of SCP Agency and Epic BDC and now SOCIAL GRENADE. She has been serving the automotive community since 2013, offering innovative solutions and delivering outstanding results. With a passion for the industry and a drive to succeed, Robin has established herself as a leader in the field. Now introducing Social Grenade to the automotive sales industry, solving organic social media lead generation where it matters most!

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37:04

Drive Up To 30% More Revenue To Your Service...

I"m A Car Chick ·

2024/12/09

In this episode of the Chicks in Charge podcast, we sit down with Kendra Southern, Fleet Services Manager at Big Star Ford and a seasoned professional with 27 years in the vehicle service industry. Kendra’s journey from service technician to service director—and now to fleet services leader—showcases her exceptional ability to drive growth and innovation in dealership operations.With a proven track record of increasing service revenue by 53% through streamlined procedures and team culture,

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24:30

TEDx Special Ft. Justin Atherton

I"m A Car Chick ·

2024/11/19

In this TEDx Southlake edition of the Chicks in Charge podcast, we’re joined by Justin Atherton, a seasoned law enforcement professional turned leadership and communication expert. With nearly two decades of experience as a detective, SWAT breacher, patrol sergeant, and training lieutenant, Justin brings a unique perspective on uncovering truths and developing authentic leadership. As the founder of Confidence Unchained, he empowers professionals to break through self-deception, strengthen

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18:44

TEDx Special Ft. Kaylee Jewert

I"m A Car Chick ·

2024/11/15

In this special TEDx Southlake edition of the Chicks in Charge podcast, we’re thrilled to welcome back the inspiring Kaylee Jewert—this time as a 13-year-old TEDx speaker! Kaylee's achievements in leadership, entrepreneurship, and public speaking are nothing short of remarkable. From winning a Gold Medal in Leadership Skills with the Colorado State Future Business Leaders of America (FBLA) and finishing in the top ranks nationally, to representing Colorado in Financial Literacy at the FBLA

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143 results

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