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PODCAST

Social Beauty Makers

Each week, longtime pro beauty executive and thought leader Gordon Miller brings insights and inspiration to audiences by way of this fast-paced audio program. Gordon does his best to translate what he sees and hears in our larger world into relevant information for salons, pros, and brands. As Gordon often says "The pro beauty industry is a mirror image of our larger world; and it provides us all with essential context as we all look to find our way forward in business, careers and

arts fashion & beauty

All Episodes

28:31

Bad Coaching Anthology, Pt. 5: #80. The Destruction...

Social Beauty Makers ·

2025/01/08

This episode is re-shared for a 5-part Anthology of 2024's most-listened to episodes -all focused on "Bad Coaching" and the misinformation and real damage it can cause. Schedule of Anthology releases: 12/25: #76 12/30: #78, 1/1: #87, 1/6: #98, and 1/8: #80.Today's episode description: Apologies for remaining in the bad coaching lane but they are at it again - this time recommending salons spend $2500 on building a custome app that will, according to the duo, be more valuable than

en-US

22:08

Bad Coaching Anthology, Pt. 4: #98. The Bad Coaching...

Social Beauty Makers ·

2025/01/06

This episode is re-shared for a 5-part Anthology of 2024's most-listened to episodes -all focused on "Bad Coaching" and the misinformation and real damage it can cause. Schedule of Anthology releases: 12/25: #76 12/30: #78, 1/1: #87, 1/6: #98, and 1/8: #80. Today's episode description: My quick update on the continuing challenge of bad coaching (fueled by misinformation and clickbait). Sadly, careers and salons continue to be DESTROYED by an effort to somehow "salon

en-US

59:00

Bad Coaching Anthology, Pt. 3: #87. WARNING: DON'T...

Social Beauty Makers ·

2025/01/01

This episode is re-shared for a 5-part Anthology of 2024's most-listened to episodes -all focused on "Bad Coaching" and the misinformation and real damage it can cause. Schedule of Anthology releases: 12/25: #76 12/30: #78, 1/1: #87, 1/6: #98, and 1/8: #80.Today's episode description: Following another DTH podcast sharing MORE bad advice(on how to leave a salon as an employee), I'm inspired to react to it - and a lot more. I've dug deep into DTH to try and figure out why they

en-US

18:43

Bad Coaching Anthology, Pt. 2: #78. Destroying More...

Social Beauty Makers ·

2024/12/30

This episode is re-shared for a 5-part Anthology of 2024's most-listened to episodes -all focused on "Bad Coaching" and the misinformation and real damage it can cause. Schedule of Anthology releases: 12/25: #76 12/30: #78, 1/1: #87, 1/6: #98, and 1/8: #80. Today's episode description: Apologies in advance for going down this rabbit hole but hearing the anti-retail coaches suddenly promote in-salon retail stopped me in my tracks - for about a minute. On closer listen, it became clear

en-US

31:51

Bad Coaching Anthology, Pt. 1: #76. DESTROY THE...

Social Beauty Makers ·

2024/12/25

This episode is re-shared for a 5-part Anthology of 2024's most-listened to episodes -all focused on "Bad Coaching" and the misinformation and real damage it can cause. Schedule of Anthology releases: 12/25: #76 12/30: #78, 1/1: #87, 1/6: #98, and 1/8: #80.Today's episode description: "Change" is more often than not a good thing - and is essential for any business to thrive in the long term. Having said this, with change comes risk - perhaps today more than ever given the

en-US

25:37

101. Year-End Pet Peeves (and my Glimpse at 2025)

Social Beauty Makers ·

2024/12/18

I am wrapping up 2024 with a quick rant on the continuing flow of misinformation hijacking too many businesses and careers - for all the wrong reasons. I end with some thoughts about the coming year. Wishing all a wonderful holiday season and a great start to the new year just around the corner!

en-US

36:26

100. The Evolving Events Space: The Power of Conferences

Social Beauty Makers ·

2024/12/11

As a follow-up to a recent episode featuring Debra Neill (Neill Education and Serious Business conference) and our talk about the big picture of where events may be headed, this week I dig deep into the power of conferences - and what makes great ones stand out. In my opinion, the conference space is where we have the biggest opportunity to create added value to our larger industry. Listen in for more.

en-US

17:24

99. Year-end Musings: 2025 -2030

Social Beauty Makers ·

2024/12/04

I've been thinking a lot about this year and the pro beauty industry and what it all might means for the longer term - which led me to look instead at what's ahead in the next few years for salons and pros- across business models, best practices, and more. Thanks to all who make time to listen regularly, it means the world to me. Wishing all a great holiday season and a most amazing 2025!

en-US

22:08

98. The Bad Coaching Continues

Social Beauty Makers ·

2024/11/20

My quick update on the continuing challenge of bad coaching (fueled by misinformation and clickbait). Sadly, careers and salons continue to be DESTROYED by an effort to somehow "salon differently" under the 'guidance' of those selling programs and services to do what these coaches have never done - owned or managed commissioned salons.

en-US

39:44

97. The Ongoing Evolution of Our Events Space

Social Beauty Makers ·

2024/11/13

The evolution events (of all kinds) is such an important topic given the significant role they play in our industry. Debra Neill is CEO of Neill, an iconic, educationally focused family-owned organization. Not your traditional chief executive officer", Debra is instead Chief Engergy Officer, a fitting title given her genuine passion and positive energy around our industry and its future. Check out Neill's iconic Serious Business conference (1/11-12, New Orleans) at seriousbusiness.net.

en-US

15:51

96. A Truth About the Six-Figure Hairdresser

Social Beauty Makers ·

2024/11/06

The pro salon industry talks a LOT about the "6 figure hairdresser" but rarely with clarity about what it takes to get there. In today's episode, I share my lessons learned from Antony Whitaker's Grow My Salon Business podcast (Episode 267). Antony interviews guest Maxwell Snow, a color specialist at Atlanta's Van Michael Salon who is among the top-earning hairdressers working behind the chair in the USA. I share my notes from this inspired conversation digging into the practices

en-US

21:08

95. Words Really Do Matter!

Social Beauty Makers ·

2024/10/29

Words are so powerful! They can inform, inspire, and/or elevate- or they can confuse, crush and/or diminish. In this episode, I share context around the powerful 'labels' we attach to most individuals who work behind the chair, in classrooms, or on stages. Today we often refer to all who are licensed as Artists and Professionals; and all who are self-employed as Entrepreneurs. Listen in for my take on all of this and more.

en-US

15:19

94. Working Less to Make More?

Social Beauty Makers ·

2024/10/23

My quick take on the "work less to make more" conversation I see going on across the industry - too often without the proper context from which individuals can make the best decision for their unique life and career circumstances. This may be a bit contrarian for some but it's just my honest take - shared hoping to offer more context for those looking for solutions.

en-US

19:44

93. The Grey Matters of Business: Why They Matter

Social Beauty Makers ·

2024/10/16

Although we are very passionate as an industry about the need to understand the foundational rules of the craft, business & career best practices -which often fall into the grey areas of knowledge- are too often deemed 'right or wrong'. The key to navigating the grays of our industry? Knowledge and experience along with great role models and mentors -all of which are growingly in short supply. Here's my take on this topic along with a warning on 1099ing!

en-US

22:11

92. Context, Community, Collaboration

Social Beauty Makers ·

2024/10/09

In thinking about the future of our industry and how best to tap into the many and varied opportunities around us all, these are 3 of my favorite words. In this episode, I do a riff of sorts explaining why and what I think they mean for us today...and how changing the way we look at them just might create even more opportunities tomorrow!

en-US

44:49

91. Artificial Intelligence & the Salon: A Deep Dive...

Social Beauty Makers ·

2024/10/02

Recorded on my way to Intercoiffure North America's Fall Atelier (to do a presentation on AI) this episode digs into some new 'aha's' -as well as a deep dive into what it might all mean for professionals and owners. I truly believe that AI will be revolutionary for how we think about the business of beauty - across categories. Related to this, I belive AI matters to salons in the same way that apps matter to Independents -and could be gamechanging in time.

en-US

28:04

90. The TROUBLE with Suites

Social Beauty Makers ·

2024/09/18

Over the last 10 years, Suites have arguably been the #1 disruptor of the professional salon industry. The tremendous growth in suites has led to hiring and retention problems for traditional salons, revenue challenges for brands, business model challenges for distributors, and educational challenges for schools.Listen in for my take on what the real 'trouble' with Suites is, my projections for continued growth - and, with a little help from AI-, the pros and cons of going into the Suite

en-US

19:48

ENCORE: #11 Tabatha Coffey on Mindfulness

Social Beauty Makers ·

2024/09/11

In this episode, Part 2 of a talk that began with Mindset, @TabathaCoffey digs into the meaning and importance of Mindfulness as a follow-up and a bit of a contrast to Part 1. One of the most iconic names in all of pro beauty, Tabatha is a self-described "Truth Teller, Dream Chaser, And Coach For Women Just Like You". For more about Tabatha, follow her on IG or visit www.tabathcoffey.com

en-US

23:38

89. Future Vision, Pt 2: the Musings Continue

Social Beauty Makers ·

2024/09/04

A quick episode on some big topics: the ongoing move to part-time work (driven, in part, to misconceptions about the too often romanticized "Gig Economy"), our troubles with pricing and inflation, and thoughts on the importance and power of great customer service. All this and a bit more in just over 20 minutes. Podcast hack: speed up the player on your favorite podcast platform to save time while listening.

en-US

19:51

88. Future Vision: More Musings

Social Beauty Makers ·

2024/08/28

My short take on what i view as the realities around where we've come from, where we are today, and where we just might be headed as an industry - with added context to help make sense of it all (or so I hope!). Giving the negative coaching rants a rest this week- and planning on (hoping for) no bad coach-related episodes in September!

en-US

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