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PODCAST

CanadianSME Small Business Podcast

Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and

business entrepreneurship

All Episodes

00:33:42

Empowering Growth: Insights from Cansulta’s Leaders

CanadianSME Small Business Podcast ·

2024/05/02

In this episode of the CanadianSME Small Business Podcast, we are joined by Alexandra Kapelos-Peters, Founder & CEO of Cansulta, and Michele Davies, CEO Advisory Consultant & Fractional COO at Cansulta. Together, they delve into the creation and operation of Cansulta, an e-consulting marketplace designed to empower small and medium enterprises through expert consulting services. Both leaders in their respective fields, Alexandra and Michele bring a wealth of knowledge in business strategy, change

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00:18:30

Transformative Opportunities in Talent Development...

CanadianSME Small Business Podcast ·

2024/04/30

In this episode of the CanadianSME Small Business Podcast, we are honored to welcome Brien Convery, Founder of Convery & Company, a renowned talent executive and visionary leader celebrated for his commitment to talent development and leadership. Brien's work revolves around nurturing emerging talent and building inclusive workplace cultures. Through his firm, Convery & Company, he has created transformative opportunities and strategic engagements that have driven substantial outcomes for both

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00:21:54

AI Transformations in Retail: Insights from Michelle...

CanadianSME Small Business Podcast ·

2024/04/26

In this fascinating episode of the CanadianSME Small Business Podcast, we delve into the transformative role of artificial intelligence in retail with Michelle Grant, Director of Strategy and Insights at Salesforce. With her extensive experience, Michelle provides a strategic vision for integrating AI technologies that revolutionize how retailers interact with their customers. This conversation focuses on the insights from the Salesforce and Retail AI Council report, exploring how AI is shaping the

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00:20:39

Empowering SMEs for International Success: Insights...

CanadianSME Small Business Podcast ·

2024/04/26

In this informative episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with Natasha Walji, Managing Director at Google Canada. Natasha brings her vast experience and passion for empowering small and medium businesses (SMEs) to the digital forefront, helping them navigate and thrive in the global marketplace. With her background in poverty alleviation, public health, and support for children with disabilities, coupled with her role as an angel investor and recognition

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00:24:58

Driving Business Growth Through Customer Experience...

CanadianSME Small Business Podcast ·

2024/04/22

In this inspiring episode of the CanadianSME Small Business Podcast, we sit down with Julie Anthony, Founder & CEO of Shoppers Confidential Inc. Julie's journey from her early beginnings in St. John's to becoming a notable figure in the customer experience management industry is nothing short of remarkable. As an accomplished leader and angel investor, Julie has dedicated her career to transforming how businesses understand and improve their customer interactions. Shoppers Confidential, under her

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00:18:40

SME Growth with 5G, AI & MORE

CanadianSME Small Business Podcast ·

2024/04/19

In this compelling episode of the CanadianSME Small Business Podcast, we were honored to host Jason Falovo, Vice President and General Manager at Cradlepoint Canada. Jason brings over two decades of rich experience in the technology sector, with a focus on enterprise software, networking, and notably, the transformative power of 5G wireless strategies, IoT smart devices, and cybersecurity. His tenure at Cradlepoint, a part of Ericsson, has been marked by guiding Canadian organizations through their

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00:19:04

Harnessing the Power of Design with Darrell Corriveau

CanadianSME Small Business Podcast ·

2024/04/18

In this enlightening episode of the CanadianSME Small Business Podcast, we delve into the world of digital design with Darrell Corriveau, VP of Digital at Q30 Design Inc. Darrell's extensive career in leading design strategies across government, healthcare, and financial services sectors showcases his exceptional ability to bring digital experiences to life. His commitment to fostering cross-functional collaboration and his role as an educator in Interaction Design at George Brown College highlight

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00:26:03

Author of The Art of Slicing Work

CanadianSME Small Business Podcast ·

2024/04/17

In this episode of the CanadianSME Small Business Podcast, we explore the transformative world of Agile methodologies with Anton Skornyakov, Co-Founder and Managing Director of Agile.Coach. With an impressive background that spans continents and industries, Anton brings a rich blend of academic knowledge and practical entrepreneurial experience to the forefront. Through Agile.Coach, he has guided numerous organizations to refine their work processes, enhancing their adaptability and maximizing value

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00:36:20

Cash Flow Management Strategies by Val Steed

CanadianSME Small Business Podcast ·

2024/04/16

In this engaging episode of the CanadianSME Small Business Podcast, we're delighted to have Val Steed, CPA, MA, CITP, and Director of Accountants at Zoho Corporation. With a remarkable career spanning three decades in accounting and technology, Val brings a depth of knowledge and experience to the table. Recognized twice as one of Accounting Today’s Top 100 Influential Accounting Professionals and an alumnus of Utah State University, Val's journey includes notable tenures at Deloitte Haskins and

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00:33:04

Optimizing Online Stores and Simplifying Inventory...

CanadianSME Small Business Podcast ·

2024/04/15

In this latest episode of the CanadianSME Small Business Podcast, we dive into the world of eCommerce with Jeeven Joseph, the head of Presales and Customer Success teams at Zoho Inventory. With over seven years at Zoho, Jeeven has played a pivotal role in forming strategic partnerships and expanding the product's marketplace ecosystem. His extensive experience in driving growth and collaboration across functional teams has positioned him as a key player in the realm of eCommerce solutions.Key

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00:17:14

Revolutionizing Customer Relationships Through...

CanadianSME Small Business Podcast ·

2024/04/10

In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Reshma Suvish, the marketing head for Zoho’s finance and operations suite of products. Bringing over a decade of experience from her tenure at Zoho and a rich background that includes working at The World Bank, Reshma delves into the critical role of billing processes in shaping customer experiences. This discussion covers innovative billing strategies, leveraging technology to enhance billing operations,

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00:36:45

How Collaborating With Accountants Can Help SMBs Thrive

CanadianSME Small Business Podcast ·

2024/04/10

In this episode of the CanadianSME Small Business Podcast, we welcome Val Steed, CPA, MA, CITP, and Director of Accountants at Zoho Corporation. Bringing over three decades of experience in accounting and technology, Val is an esteemed figure in the industry, recognized twice as one of Accounting Today’s Top 100 Influential Accounting Professionals. His illustrious career includes roles at Deloitte Haskins and Sells, Hansen, Steed, Bradshaw & Malmrose P.C., and notable contributions in the AICPA

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00:25:45

Balancing Hybrid Work to Unlock Potential with Martin...

CanadianSME Small Business Podcast ·

2024/04/10

In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Martin Fox, the Managing Director of Robert Walters Canada. From his beginnings in Dublin to making significant strides in London and finally bringing his expertise to Toronto, Martin has played a crucial role in the recruitment landscape, guiding top-tier professionals across various sectors. Under his leadership, Robert Walters' first Canadian office focuses not just on recruitment but on

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00:23:50

Innovative Strategies for SMBs Success by Garry Thaniel

CanadianSME Small Business Podcast ·

2024/04/10

In the latest episode of the CanadianSME Small Business Podcast, we were honored to have Garry Thaniel, Senior Director and General Manager of eBay Canada, share his profound insights on e-commerce growth and innovation. With an illustrious career that spans over a decade in the retail and e-commerce sector, Garry's experiences have been pivotal in enhancing eBay Canada's support for small and medium-sized businesses (SMBs). From technological advancements to digital transformation strategies, Garry

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00:20:19

The Digital Transformation of Work Environments with...

CanadianSME Small Business Podcast ·

2024/04/09

In this enlightening episode of the CanadianSME Small Business Podcast, we welcome Courtney Elling, a prominent Hybrid Work Leader at Cisco Canada. Courtney brings her extensive experience in spearheading digital transformation and guiding Canadian organizations through the nuances of hybrid work environments and the digitization of the real estate sector. As a fervent advocate for flexible work practices and sustainable workspace solutions, her insights are shaping the evolving landscape of our

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00:20:26

Navigating Digital Transformation with Muraly...

CanadianSME Small Business Podcast ·

2024/04/09

In this thought-provoking episode of the CanadianSME Small Business Podcast, we had the distinct pleasure of hosting Muraly Srinarayanathas, the Co-Founder and Executive Chairman of 369 Global. Muraly's journey from growing up as a third culture kid to becoming a serial entrepreneur and a visionary in global strategy exemplifies his commitment to creating inclusive and scalable business solutions. With over two decades of experience in international business and a deep-seated passion for diversity,

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00:18:07

The Future of SMEs in the Digital Era with Murtaza...

CanadianSME Small Business Podcast ·

2024/04/09

In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Murtaza Khambati, the visionary Founder & CEO of Telkoware. With a passion for technology and a deep commitment to supporting the growth of small and medium-sized businesses, Murtaza has made significant strides in the tech industry. Telkoware is renowned for its comprehensive services, including website design, digital marketing, software development, and mobile app creation, all designed to propel

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00:24:42

Legal Strategies for Entrepreneurs: Insights from...

CanadianSME Small Business Podcast ·

2024/04/09

In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with James Cooper, a dedicated barrister and solicitor specializing in legal support for small businesses and self-represented litigants. With his law office based in the Toronto area, James brings a unique and creative approach to legal services, focusing on negotiating and mediating partnership disputes to help businesses manage their legal fees effectively. His commitment to providing flexible legal

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00:19:07

Designing Success: Branding Insights from Avein Porwal

CanadianSME Small Business Podcast ·

2024/04/08

In this captivating episode of the CanadianSME Small Business Podcast, we're thrilled to feature Avein Porwal, the Creative & Marketing Officer at Avefy and a standout figure at Ottawa Tech Heroes. Avein's career is a fascinating tale of transformation, transitioning from the structured world of accounting and finance into the dynamic sphere of digital marketing, branding, and creative design. His expertise encompasses a unique blend of design brilliance, search engine optimization (SEO) strategies,

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00:27:43

Transforming Email from Distraction to Asset with Dr....

CanadianSME Small Business Podcast ·

2024/04/08

In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Dr. Shamel Addas, Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business. With a multifaceted background that traverses engineering and information systems, Dr. Addas delves into the intricate dynamics of IT use in the workplace, focusing on the pivotal role of email. Through his expert lens, we explore the dual-edged sword of email interruptions and their

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