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PODCAST

Clinical Excellence Showcase

Clinical Excellence Queensland

At Clinical Excellence Queensland, we partner with health services, clinicians and consumers to drive measurable improvement in patient care through a continual pursuit of excellence. Our annual Showcase event brings together clinicians, consumers and managers from across Queensland Health to share their projects and programs that are creating change and delivering healthcare benefits to Queenslanders. This podcast is your opportunity to learn how others are making change happen from clinicians and

health & fitness medicine

All Episodes

14:37

Dial-a-Dizzy

Clinical Excellence Showcase ·

2022/06/20

Dizziness accounts for approximately four per cent of chief complaints to the emergency departments in Queensland’s public hospitals. Patients who present with dizziness usually require specialist tests to determine the cause. When the cause is unclear patients living in rural or remote regions of Queensland may need to travel long distances to a tertiary hospital for further testing, taking patients away from family and support networks and increasing costs on the public health system. To ensure

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12:26

Hospital in the Home - Community Aged Care

Clinical Excellence Showcase ·

2022/06/20

Frail older persons are considered a vulnerable population and this vulnerability only increases in the COVID-19 environment. The focus and aim of this project was to provide a Hospital in the Home service to frail older persons requiring acute, rehabilitation or geriatric-type care within their home, and therefore prevent unnecessary presentations and/or admissions. This service builds on existing Residential Aged Care Support Service (RaSS) and Geriatric Emergency Department Intervention (GEDI)

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25:23

SHOWCASE SPOTLIGHT: Voluntary Assisted Dying...

Clinical Excellence Showcase ·

2022/06/13

In this Showcase Spotlight, Bav and Tricia will provide a high-level overview of how voluntary assisted dying will be implemented in Queensland, with a particular focus on regional, rural and remote access and delivering culturally appropriate care for First Nations peoples. They will also share results to date on healthcare workers’ perceptions, address concerns and knowledge gaps (including myth-busters), and workshop strategies with the audience that will assist with the legislation’s

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17:52

Care Coordination Service Centre and Priority Patient...

Clinical Excellence Showcase ·

2022/06/13

Far North Queensland faces a number of unique health challenges due to the demographic, social, economic, cultural and geographical factors of the region. Patients often face barriers to accessing the right care, in the right place at the right time. This has led to inequity in health outcomes throughout the population. However, this also presents an opportunity to improve coordination of healthcare services across the care continuum in Queensland. To do this, the Care Coordination Service Centre

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13:12

Paediatric Sepsis: Co-designing a Peer Mentoring Program

Clinical Excellence Showcase ·

2022/06/13

The paediatric sepsis Peer Mentoring Program (PMP) provides families with a child diagnosed with sepsis (surviving or bereaved) an opportunity for connection with others, validation, and normalisation of their experience. Feedback from families indicated parents and carers felt isolated during and after their child’s hospital admission, and this sense of isolation was amplified by a lack of understanding and information about sepsis within the community. The world first paediatric sepsis PMP was

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15:33

Sing to Connect: Culturally Responsive Care

Clinical Excellence Showcase ·

2022/06/13

Sing to Connect is designed to leverage the potential of music, stories, and songs for the cultural wellbeing of culturally and linguistically diverse (CALD) mothers in the context of antenatal and postnatal care and education. Literature testifies to the fact that poor health outcomes during this period may cause chronic disease with long term ramifications for the individual, family and health system. In addition to the benefits of singing for communities, the pressing needs for social inclusion

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11:56

The Queensland Ambulance Service Clinical Hub –...

Clinical Excellence Showcase ·

2022/06/13

In the current environment of escalating demand for ambulance services, the Queensland Ambulance Service has identified a more agile approach to providing care to the community. Conceptualised as a coordination adjunct, the clinical hub provides an adaptive model of service that ensures a timely, appropriate, and patient-centric ambulance response occurs. In short, the hub provides a secondary triage to a select cohort of patients and determines the most appropriate healthcare pathway that is

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12:17

A COVID-Induced Redesign Heals a Wound Service

Clinical Excellence Showcase ·

2022/06/13

The lack of a dedicated wound care service at St George Hospital meant patients were scheduled for complex wound care services in daily emergency department (ED)-hosted clinics. After a lot of probing, engagements and discussions, an idea was formed about an alternative service delivery model, made possible thanks to COVID-19 and the need to move services out of acute areas, like the ED. In this presentation Beth will explain how the South West team totally transformed the service into a

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32:37

SHOWCASE SPOTLIGHT: Partnering with the Palm Island...

Clinical Excellence Showcase ·

2022/06/13

When the COVID-19 pandemic began, Townsville Hospital and Health Service (THHS) and its partners aimed to keep the remote indigenous community of Palm Island safe while also keeping connection to country strong. The challenge was to prepare and enact an effective COVID-19 response which considered the limited access to the Island, transience of the community, varying levels of health literacy and overcrowding. THHS had to ensure a strong focus on the First Nations people’s connection to culture,

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15:55

Health and Wellbeing Hub - Logan Healthy Living

Clinical Excellence Showcase ·

2022/06/13

Diabetes is Australia’s fastest growing chronic disease, posing a significant impact on the health and wellbeing of Australians and to our health system. The impact of diabetes is over-represented within lower socioeconomic regions such as Logan, south of Brisbane. Diabetes is the most common cause of potentially preventable hospitalisations in Logan, a rate 60 per cent higher than the national average. Admissions due to complications of Type 2 Diabetes represent a quarter (24 per cent) of all

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15:34

Community Maternity Hubs – Community Led Action for...

Clinical Excellence Showcase ·

2022/06/13

The first 2,000 days of life, commencing pre-conceptually with the development of the sperm and the ovum are critical to long-term health and wellbeing. Poor health outcomes at the start to life manifest in chronic disease with long term costs for individuals, families, and health systems. Yet women who most need comprehensive antenatal care, including those with low educational attainment, ethnic minority status, or psychosocial risk factors, are least likely to access it. To address this, Metro

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15:24

Navigating Happiness

Clinical Excellence Showcase ·

2022/06/13

Navigating Happiness is a four-week practical skill group to help participants to live a more meaningful life, with promising results. The program is improving therapeutic service availability and accessibility for regional and rural consumers as well as training for clinicians, with some 250 health professionals across Australia completing the associated training. Data analysis showed statistically significant improvement of participant overall satisfaction in life, with the improvement

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13:53

Patient Wellness Initiative – Transforming the Everyday

Clinical Excellence Showcase ·

2022/06/13

The Patient Wellness initiative is a new, innovative model of care, focused on supporting patients with a complex interplay of risk factors to reduce their health risks as they await orthopaedic elective surgery. The Patient Wellness Initiative transforms an everyday health system interaction into an opportunity for behaviour change, capitalising on the elective surgery waiting period to unveil a broader discussion about overall health and wellbeing and opportunities for reducing health risks and

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25:30

SHOWCASE SPOTLIGHT: Workforce Wellbeing – Challenges...

Clinical Excellence Showcase ·

2022/06/06

In this workshop, Health and Wellbeing Queensland will share overarching principles of healthy workplaces and resources, followed by a rapid design thinking exercise using case study examples.

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12:34

Solving the Ward Puzzle

Clinical Excellence Showcase ·

2022/06/06

Like other rural and regional areas in Australia, West Moreton has struggled to attract and retain medical officers. And when border closures associated with the COVID-19 pandemic further exacerbated this problem (with close to 30 per cent of the medical officer workforce lost in addition to other staff shortages as a result of sick leave and isolation requirements), the health service decided to take a different approach. To address this emergent crisis, medical officers adopted a ward-based

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15:05

Indigenous Cardiac Outreach Program – After a Decade...

Clinical Excellence Showcase ·

2022/06/06

Indigenous Cardiac Outreach Program (ICOP) is an intensive culturally sensitive initiative to bridge the gap with the capacity to address chronic diseases. Several evaluations were undertaken to define the progress of the Indigenous Cardiac Outreach Program in addressing the gap of care. In this presentation, Dr Abdul Halim will report on these results including an audit in rheumatic heart disease, investigating the lipid profiles of the ICOP cohort, and diabetes control.

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14:53

Infectious Disease COVID-19 Hotline – Reducing...

Clinical Excellence Showcase ·

2022/06/06

In a true sign of collegiate effort, infectious disease (ID) physicians working in rural or remote areas with limited after-hours and on-call options formed a team to help manage increasing demand for ID advice. The dedicated team provided out-of-hours ID and COVID-19 advice to seven Hospital and Health Services, and by sharing the workload the risk of burnout was reduced and provided broader insight into the ID needs and issues within health services outside of their normal scope.

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12:32

Medical Outreach Education and Training Program –...

Clinical Excellence Showcase ·

2022/06/06

Australians living in rural and remote areas have poorer access to doctors compared to those living in major cities. Australian Bureau of Statistics figures confirm there are 274 doctors per 100,000 in remote/very remote areas compared with 433 doctors per 100,000 in major cities. Whilst much work has been done to address workforce shortages, long-term retention remains key. The Medical Outreach Education and Training Program (known as MOET) is a new and replicable rural registrar training model

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11:20

Therapeutic Interventions Resource Hub – Helping to...

Clinical Excellence Showcase ·

2022/06/06

Clinicians working within rural and remote community mental health teams are often required to have an extraordinary breadth of knowledge and skillset across the lifespan. However, conversely are less likely to be able to access training and the most up to date gold standard evidence based therapeutic intervention resources or training. The Therapeutic Interventions Resource Hub is an innovative website available online to clinicians based in the Townsville Hospital and Health Service. Clinicians

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11:12

Implementing an Antimicrobial Stewardship Program...

Clinical Excellence Showcase ·

2022/06/06

To increase the awareness, knowledge and skills of nurses working in rural and remote Queensland in antimicrobial stewardship (AMS), weekly AMS sessions were introduced, structured around case presentation of patients admitted to the facility and prescribed antimicrobials. A Teams platform was adopted for further roll out of the program that allowed for recording of sessions for nurses that couldn't attend. What seems like a simple solution has led to increased engagement of facilities particularly

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