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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

53:50

John Thornton Part 1 [E181] - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/04/09

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom

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41:10

Life Lessons From a Leader: Margaret Palango’s Battle...

Remarkable Results Radio Podcast ·

2025/04/08

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkMargaret Palango, CEO of Autoshop Solutions, shares her unexpected diagnosis of acute myeloid leukemia (AML) in May 2023. In this powerful episode, she shares the emotional and physical hurdles she faced, the intensity of her treatment, and how she stayed grounded through it all with a positive mindset. Margaret highlights the critical role of a strong support system and how her team, resilience, and leadership

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41:00

Movies, Motors, and Mayhem: Vision Hi-Tech Training &...

Remarkable Results Radio Podcast ·

2025/04/04

Thanks to our Partners, NAPA TRACS, and Today's ClassRecorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!' Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to

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33:47

How Much Do I Need to Retire? [E164] - Business By...

Remarkable Results Radio Podcast ·

2025/04/03

Thanks to our partners, NAPA TRACS and Promotive“Do I have enough to retire?”It’s the question every business owner eventually asks—but most never answer. In this episode, Hunt breaks down why your retirement isn’t about hitting a number… it’s about building a life you don’t need to escape from.What You'll Learn:Why there’sno universal retirement number(and what to focus on instead)Thesimple formulato estimate how much you really needHow Social Security, real estate, and your businessreallyfactor

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38:56

From Ghosting to Growth: Overcoming Hiring Challenges...

Remarkable Results Radio Podcast ·

2025/03/28

Thanks to our Partners, NAPA TRACS, and Today's ClassRecorded at Vision Hi-Tech Training & Expo 2025, this episode features a discussion with the co-founders of Promotive, a company focused on recruiting and placing qualified technicians and service advisors. The conversation explores the challenges shops face in hiring, such as ineffective job postings and candidate ghosting, and how Promotive aims to streamline this process by handling initial screening and interviews. Lisa Coyle and Joelle

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24:47

Where Are My Customers? [E163] - Business By The Numbers

Remarkable Results Radio Podcast ·

2025/03/27

Thanks to our partners, NAPA TRACS and PromotiveIs your shop struggling with fewer repair orders and dropping sales? It may not be about losing customers—your clients could just be driving less. In this episode ofBusiness by the Numbers, Hunt Demarest, CPA, walks you through a real-life example of how customer driving behavior (and simple mileage tracking) revealed critical insights for a struggling $2M shop. Learn how to use your own data to better understand your customer base, track hidden

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24:38

Leadership Lessons From "The Shot" [E179] -...

Remarkable Results Radio Podcast ·

2025/03/26

Thanks to our Partner, NAPA Autotech In this episode, Matt dives deep into the world of leadership, drawing an interesting parallel between basketball and the world of auto repair.In this episode, Matt discusses:The significance of March Madness andThe Shot—not the Michael Jordan moments you might expect, buttheshot in the 1992 NCAA tournament between Duke University and the Kentucky Wildcats.Insights into Coach Mike Krzyzewski's (Coach K) leadership style, particularly during high-pressure moments,

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35:52

Google's Local Service Ads - Everything You Need To...

Remarkable Results Radio Podcast ·

2025/03/26

Brian and Hallie break down Google Local Services Ads (LSA) and how auto repair shops are using them to bring in more leads at lower costs. Unlike traditional Google Ads, LSA charges per lead instead of per click, making it a cost-effective approach to customer acquisition. Some shops have reported leads as low as $7 per call.They cover how to set up LSA, key verification steps, and ways to optimize a shop’s Google Business Profile for better rankings. The discussion also explores how specialty

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31:51

Don’t Sell, Connect: The Power of Emotion with Your...

Remarkable Results Radio Podcast ·

2025/03/25

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkDan Clark explores how emotion surpasses reason in driving action, particularly in sales, emphasizing the power of storytelling to activate specific brain chemicals. He shares personal experiences, including his recovery from paralysis, to illustrate the impact of belief and a strong "why." The conversation delves into societal stigmas around emotional expression, especially for men, and the importance of genuine

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13:46

THESE THREE THINGS [E206] - Chris Cotton Weekly Blitz

Remarkable Results Radio Podcast ·

2025/03/24

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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01:03:07

Automotive Diagnostics, Badgers, and ADAS Calibration...

Remarkable Results Radio Podcast ·

2025/03/19

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom

en

34:46

The Power of Storytelling: Engaging Employees and...

Remarkable Results Radio Podcast ·

2025/03/18

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkRecorded at the 2025 Institute Summit, Parker Branch of Branch Automotive joins the conversation to discuss shop culture, leadership, storytelling, and business growth in the diesel specialty repair industry. Learn about the importance of employee buy-in, boosting productivity, and ways to build customer trust through thoughtful use of technology. Parker shares his journey from technician to business coach,

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45:18

Pilot Talk - Communicating with my CFI [E034] - Speak...

Remarkable Results Radio Podcast ·

2025/03/17

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWe’re speaking up… WAY up in this episode - as our host Craig O’Neill welcomes his friend and Certified Flight Instructor (CFI), Austin Brumfield, to the show.Anyone responsible for training people to do things new will enjoy takeaways from Austin as he emphasises the importance of communicating calm, clear, and accurate when training student pilots.Also - It’s travel season - and if you’ve followed the news in

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10:09

Stop Putting Yourself Last! Ditch the Guilt! [E205] -...

Remarkable Results Radio Podcast ·

2025/03/17

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

en

35:21

The Refrigerant Revolution: From 134A to YF and...

Remarkable Results Radio Podcast ·

2025/03/14

Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at the 45th annual Mobile Air Climate Systems Conference (MACS 2025) in Orlando, Florida, Honeywell experts explore the advantages of retrofitting older 134A systems with 1234YF refrigerant, highlighting its significantly lower global warming potential. They also discuss the growing complexity of thermal management in EVs, where efficient cooling for batteries and electronics is essential, and the ongoing search for standardized,

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28:03

We All Want to Be Special [E177] - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/03/12

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Key Highlights:Matt reflects on the idea of self-awareness and balance, emphasizing that "everything comes from you" and that we are all part of a larger matrix of experiences

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27:20

Preparing for May's Marketing [E143] - The Auto...

Remarkable Results Radio Podcast ·

2025/03/12

Want to make your shop’s marketing stand out this May? Join Brian Walker and Caroline LeGrand as they break down creative ways to engage your audience, plan your content, and connect with your community.In this episode, they’ll share creative campaign ideas, fun social media prompts, and practical ways to highlight your team, engage customers, and boost brand awareness. Plus, get inspiration for using national holidays like National Skilled Trades Day, Road Trip Day, and even Pizza Party Day to keep

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41:27

From Employee to Business Owner: Structuring a...

Remarkable Results Radio Podcast ·

2025/03/11

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkThis episode focuses on the importance of planning ahead for selling a business in the auto repair industry. Bob Ward stresses that business owners should start identifying and training potential successors early—often from their current team. He walks through a clear four-step process to help with the transition, covering key areas like finding the right fit, determining the business’s value, securing financing,

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17:49

State of the Union Address! [E204] - Chris Cotton...

Remarkable Results Radio Podcast ·

2025/03/10

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

en

31:57

Staying Humble While Promoting Your Community...

Remarkable Results Radio Podcast ·

2025/03/05

Getting involved in your community is powerful, but how do you share your efforts without sounding boastful? There’s a fine line between successful and selfish self-promotion, and in this episode, Brian and Kim Walker discuss how to highlight your work with authenticity and gratitude—not ego.We’ll discuss framing your message to focus on the cause, aligning community service with your company culture and purpose, and sharing stories that connect and inspire rather than just promote. Plus, we’ll

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536 results

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