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PODCAST

MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with

business medicine

All Episodes

35:06

MGMA Member Spotlight: Mastering Employee Engagement...

MGMA Podcasts ·

2025/03/05

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Jason Raidbard, Executive Administrator for the University of Chicago's Ophthalmology and Visual Science Department, to explore the critical challenges of employee engagement in today's hybrid work environment. Drawing from his extensive experience in healthcare administration, Raidbard shares invaluable insights on building trust, maintaining team productivity, and creating a supportive workplace

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33:36

Women in Healthcare: Kripa Krishnan on Navigating...

MGMA Podcasts ·

2025/03/03

In this episode of the Women in Healthcare podcast, host Adrienne Lloyd talks with Kripa Krishnan, Vice President of Operations at Northwestern Memorial Healthcare. They discuss Kripa's extensive career journey from public health to executive leadership, the importance of mentorship and sponsorship, and how to find and utilize your strengths in leadership roles. Kripa shares personal anecdotes about the challenges she faced as a woman of color in executive positions and offers practical

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24:43

Bonus Episode: Insights from MGMA's Black Healthcare...

MGMA Podcasts ·

2025/02/28

[Editor's Note: Please checkout the full article on MGMA.com]In this special bonus episode of the MGMA Insights podcast, host Colleen Luckett speaks with healthcare leaders Kem Tolliver, FACMPE, CPC, CMOM, Shawntea "Taya" Gordon, MBA, FACMPE about the formation of MGMA's Black Healthcare Leaders Resource Group. They discuss the emotional experience of the group's first gathering at the MGMA Leaders Conference, the importance of representation, and the ongoing impact of this supportive

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14:42

MGMA Week in Review: AI Denials, Financial Strategies...

MGMA Podcasts ·

2025/02/28

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key healthcare topics, including AI-driven insurance denials, financial strategies for physicians, automation in insurance verification, the importance of employee handbooks, physician productivity trends, and provider compensation insights.Episode Breakdown00:00 Introduction and Greetings01:10 AI in Healthcare: Concerns and Impacts (Chief Healthcare Executive)03:10 Smart Tax Strategies for

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24:56

MGMA Insights: Fostering an Entrepreneurial Mindset...

MGMA Podcasts ·

2025/02/26

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Tim Hines, a seasoned marketing executive and author, to discuss how adopting an entrepreneurial "starter mindset" can supercharge the operations of medical practices. Tim shares his personal journey of developing an entrepreneurial spirit and how medical practice leaders can apply these principles to drive innovation and problem-solving, even in highly regulated environments. Tim will be delivering a keynote

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29:47

MGMA Insights: The Leadership Skills Every Healthcare...

MGMA Podcasts ·

2025/02/24

In this episode of the MGMA Insights podcast, host Daniel Williams sits down with Dr. Leon Moores, a pediatric neurosurgeon, military veteran, and author of the book "All Physicians Lead." Dr. Moores shares his unique perspectives on the critical role of physician leadership in healthcare and provides practical strategies for developing essential leadership skills.Main Points:The Mindset Shift: Recognizing that all physicians are leaders, whether they realize it or notBridging the Gap in

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18:51

MGMA Week in Review: UnitedHealth Group Buyouts,...

MGMA Podcasts ·

2025/02/21

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of topics affecting the healthcare industry. They begin with UnitedHealth Group's voluntary buyout offers to 30,000 employees amid financial uncertainty and regulatory pressures. The episode also highlights the importance of maintaining a healthy online presence for healthcare practices, featuring insights from Anna Ohler's recent article in Physicians Practice. Leadership success

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35:20

MGMA Insights: Storytelling in Healthcare Leadership...

MGMA Podcasts ·

2025/02/19

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with award-winning storyteller, comedian, and motivational speaker Kelly Swanson to discuss the power of storytelling in healthcare leadership. In this conversation, Kelly shares how medical practice leaders can use storytelling to reframe stress, connect with patients and staff, and create a meaningful workplace culture. Storytelling is more than just entertainment—it’s a leadership tool that can shape culture,

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30:05

MGMA Member Spotlight: Navigating Patient Financial...

MGMA Podcasts ·

2025/02/17

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams welcomes Julie Mobley, the founder of Gemstone Consulting and the practice administrator at Coleman Internal Medicine in North Alabama. Julie is set to speak at the upcoming MGMA Operations Conference in Las Vegas, where she will be addressing the topic of navigating patient financial responsibility.Key Takeaways:Julie shares her diverse healthcare journey, including her background in speech pathology, software

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10:25

MGMA Week in Review: Valentines Day, Reimbursement...

MGMA Podcasts ·

2025/02/14

In this episode of the MGMA Week in Review podcast, host Daniel Williams discusses the importance of financial accuracy in healthcare organizations through regular audits of payer payments. He also addresses the challenges faced by women physicians and highlights the role of the MGMA Women's Forum in advancing gender equity in medicine. In recognition of Valentine’s Day, Daniel shares key insights on heart health and practical steps for cardiovascular well-being.Key Topics Covered:The

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22:46

MGMA Insights: Harnessing AI and Automation for...

MGMA Podcasts ·

2025/02/12

CEO of Insight Marketing Group Jennifer Thompson joins the MGMA Insights Podcast to discuss how AI and automation transform medical practices. She shares strategies for improving patient engagement, streamlining operations, and reducing staff burnout. Jennifer will also speak at the MGMA Operations Conference in Las Vegas (March 2-4, 2025) on "Harnessing AI and Automation for Next-Level Healthcare."Key Takeaways:AI is changing how patients find healthcare.AI-driven search engines like

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16:06

Ask MGMA: Optimizing Accounts Receivable with an...

MGMA Podcasts ·

2025/02/11

Accounts receivable management is the backbone of a healthcare practice’s financial health, and a well-run central billing office (CBO) can make all the difference. In this episode of Ask MGMA, host Daniel Williams speaks with MGMA expert Cristy Good about best practices for structuring and optimizing a CBO, including staffing, technology, training, and audits to improve efficiency and reduce claim denials.Key Takeaways:Assessing Claim Volume and Staffing Needs – Analyze historical data to

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28:45

MGMA Insights: Britt Frank on the Science of Stuck

MGMA Podcasts ·

2025/02/05

Britt Frank joins the MGMA Insights Podcast to discuss why we get stuck, how our brains create decision paralysis, and small steps to break free. She shares practical strategies to reduce burnout, overthinking, and mental roadblocks—especially relevant for medical practice leaders. Britt will be a keynote speaker at the MGMA Operations Conference in Las Vegas (March 2-4, 2025), where she will dive deeper into overcoming workplace stress and decision fatigue.Key Takeaways:Why We Get Stuck –

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31:51

Women in Healthcare: Cultivating a New Nurse Mindset

MGMA Podcasts ·

2025/02/03

In this episode of the MGMA Women in Healthcare Podcast, host Adrienne Lloyd sits down with Tiffany Gibson, the founder of New Nurse Academy. Tiffany shares her journey from bedside nursing to nursing education and leadership, and discusses the importance of cultivating a "new nurse mindset" to navigate the evolving healthcare landscape. The conversation delves into the issues of burnout, emotional intelligence, work-life integration, and trauma-informed leadership.Key Takeaways:Redefining

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18:47

MGMA Week in Review: RFK Jr. Confirmation Hearing,...

MGMA Podcasts ·

2025/01/31

Welcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, we cover the eventful Senate confirmation hearing for Robert F. Kennedy Jr., the increasing representation of women in medical schools, the advancements in generative AI and precision medicine, a heartwarming community support program at Cleveland Clinic, and the critical role of workplace happiness in employee retention and

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27:16

Mindful Medicine: Prioritizing self-care with...

MGMA Podcasts ·

2025/01/29

Welcome to the MGMA Mindful Medicine Podcast! In this episode, host Daniel Williams is joined by Michelle Zellner, founder of Better Beings, health and happiness strategist, author, and corporate wellness trainer. Michelle shares her inspiring journey and provides invaluable insights on prioritizing self-care for healthcare professionals. Together, they discuss creating sustainable habits, recognizing early signs of burnout, and fostering a healthier mindset to balance professional and

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19:26

MGMA Insights: Advancing Equitable Pregnancy Care...

MGMA Podcasts ·

2025/01/27

In this episode of the MGMA Insights Podcast, host Colleen Luckett is joined by Kelley Rice, MBA, FACMPE, practice administrator at Women’s Health Specialists, PLLC, in Tennessee. Kelley explores the challenges and opportunities in advancing equitable pregnancy care. She highlights systemic barriers that patients face and discusses practical strategies for healthcare leaders to bridge gaps in care and improve maternal outcomes.Key Topics DiscussedUnderstanding the systemic barriers to

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16:47

MGMA Week in Review: WHO Withdrawal, Revenue Cycle...

MGMA Podcasts ·

2025/01/24

Join Daniel Williams and Colleen Luckett, editors at MGMA, as they dive into the latest healthcare news and insights. From the impact of executive orders on global health to the imperative for streamlining revenue cycles, this episode covers a range of topics that are shaping the future of the industry.Key Highlights:President Trump's Executive Order on WHOHealthcare's 2025: Revenue Cycle ImperativeMaternal Health Awareness Day InterviewMGMA Stat (Cyber Attacks)Cyber Security PlaybookSelf

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14:35

MGMA Business Solutions: Unlocking savings for...

MGMA Podcasts ·

2025/01/22

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams welcomes Frank Herrington, Senior Director of Sales at MGMA Best Price. MGMA Best Price is an exclusive group purchasing organization (GPO) that provides MGMA members access to discounted pricing on essential medical, surgical, pharmaceutical, and business services. Frank shares how MGMA members of all sizes can benefit from the program and the significant savings opportunities available.Key Takeaways:MGMA Best

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15:33

MGMA Week in Review: AI Reshapes Healthcare,...

MGMA Podcasts ·

2025/01/17

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA, discuss the latest healthcare news and trends. They cover the Supreme Court's review of the Affordable Care Act's preventive services mandate, the rise of virtual nursing, and the growing use of AI in healthcare decision-making.Key Takeaways:The Supreme Court has agreed to review a challenge to the ACA's requirement for insurers to cover specific

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247 results

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