x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Central Line: The AAHA Podcast

American Animal Hospital Association

Central Line is the official podcast of the American Animal Hospital Association. Our intention with these conversations is to help every member of the veterinary team simplify their journey towards excellence in veterinary medicine. In each episode, we’ll focus on helping teams like yours maximize efficiency and achieve excellence together, while protecting and improving their own wellbeing. We’ll talk with a wide range of industry experts and leaders in the fields of hospital management,

education self-improvement

All Episodes

46:04

”How Can We Treat Chronic Problems in Pets We Don’t...

Central Line: The AAHA Podcast ·

2022/07/19

Tierra Price, DVM, MPH, founder of BlackDVM Network, was changing veterinary medicine before she even graduated (which she did at the height of the COVID-19 pandemic). In her bio, she says she wants to show up as her entire self and “inspire others to boldly take on challenges in veterinary medicine,” and in this episode she does just that. Having already accumulated a wealth of experiences in her first two years of practice, Dr. Price offers thoughts on how we can improve awareness and options for

en

37:31

”How Well Do Clients Understand Written...

Central Line: The AAHA Podcast ·

2022/07/12

A special report in the March 15, 2022 issue of the Journal of the American Veterinary Medical Association (JAVMA) shed light on whether the written instructions and summaries we send home with pet owners are actually readable for most of them. Joanne Intile, DVM, MS, Dip-Oncology, was one of the authors on this study and sat down to talk about why “don’t worry, I’ll write it all down for you,” might not always help as much as we might think. Dr. Intile talks about how these findings may affect how

en

01:02:37

Helping Teams Find Their Why with Senani Ratnayake...

Central Line: The AAHA Podcast ·

2022/07/05

As veterinary professionals, we work where days (and nights) can get long, where stakes and emotions run high, and where demands on our time and energy can sometimes seem unreasonable. But nearly all of us have a “why” - a reason for starting down this sometimes complicated, always challenging road and that keeps us coming back. Senani Ratnayake BSc RVT uses her “why” to help veterinary teams work together better – by rediscovering, sharing, and digging into their own. Listening to Senani speak

en

30:47

Making Hard Things Easy to Talk About with Cherice...

Central Line: The AAHA Podcast ·

2022/06/28

If anyone can convince kids (and adults!) that anything is possible, it’s Cherice Roth, DVM, MS. Besides being a mom of two, Chief Veterinary Officer at Fuzzy Pet Health, volunteer and Special Projects Chair at the Multicultural Veterinary Medical Association, and practicing veterinarian, Dr. Roth is also the author of two children’s books, with more to follow. Her books show kids of all backgrounds that “real doctors” can do almost anything – and look like anyone, including just like them. Don’t

en

42:52

Talking to Clients about Science with Deborah...

Central Line: The AAHA Podcast ·

2022/06/21

What does working on Capitol Hill have in common with a puppy vaccine appointment? Deborah Thomson, DVM, Chair of the World Veterinary Association’s One Health Education Subgroup, founder of One Health Lessons, and author of The Art of Science Communication, shares what she’s learned through her work as a teacher, clinical veterinarian, and Science Policy Advisor about having productive conversations about science - with ALL kinds of people. Find all of AAHA’s most up-to-date Guidelines, including

en

44:57

Mindfulness for People Who Hate that Word with Patty...

Central Line: The AAHA Podcast ·

2022/06/14

For lots of us in veterinary medicine, the alleged benefits of a mindfulness and meditation practice haven’t been enough for us to stick with it – or even, in many cases, to give it a try. Patty Casebolt, Chief Operating Officer at Medical Eye Center and certified Mindfulness/Mediation facilitator, comes to us from the human side of healthcare and offers a real-life take on how busy professionals can work “mindful moments” into their days. Studies show that even a few minutes daily can actually

en

34:58

”What Are (or Aren’t) Clients Hearing When You Talk?”...

Central Line: The AAHA Podcast ·

2022/06/07

Ross Palmer, DVM, DACVS, knows a thing or two about orthopedic surgery (and a lot of other stuff). But even he found himself in a room one day with a very overweight Lab, talking at a client instead of talking to him. Hear what Dr. Palmer learned from Griz and his owner that day about communication, expectations, and what we can achieve together if we avoid assumptions and take the time to listen. Learn more about veterinary CE at Colorado State here. Find all of AAHA’s most up-to-date

en

37:26

Combine Technology with Focused Face Time for Better...

Central Line: The AAHA Podcast ·

2022/05/31

Stacee Santi, DVM, CEO and founder of Vet2Pet, didn’t set out to revolutionize the way veterinary practices communicated – she just wanted to send her clients a notification to help them remember to give their monthly prevention. In this week’s episode, Dr. Stacee explains how the right technology can help bond clients to our practices (you won’t believe how many clients, on average, will leave the exam room today and never come back!) and free up time and energy for our teams – and she gives some

en

32:42

Gems from the Guidelines: Working with Working Dogs...

Central Line: The AAHA Podcast ·

2022/05/24

One of the most beautiful things about veterinary medicine is our front row seat to all the different ways the human-animal bond shows up. Cynthia Otto, DVM, PhD, sees some pretty amazing examples of that bond in her work at the Penn Vet Working Dog Center. Dr. Otto, chair of the task force for AAHA’s 2021 Working, Assistance, and Therapy Dog Guidelines, shares her wealth of experience with us – including some valuable lessons any vet team can learn from the challenges of working with working dogs

en

41:26

Systemic Change in Veterinary Medicine: Be the Tail...

Central Line: The AAHA Podcast ·

2022/05/17

When an entire profession is struggling, it’s a problem that will take more than self-care to solve. David Ballard, PsyD, MBA, the former head of the American Psychological Association’s Office of Applied Psychology, has spent much of his career focusing on how to create psychologically healthy workplaces in professions facing many of the same challenges we do in veterinary medicine. Dr. Ballard has ventured into vet med by way of Veterinary Visionaries, where nearly 50 organizations are

en

41:16

This One’s for the CSRs (and Anyone Else Who Talks to...

Central Line: The AAHA Podcast ·

2022/05/10

Just talking to Debbie Boone, CVPM, makes you feel calmer – it’s easy to see how she built her career out of helping people communicate better. But she maintains that anyone can learn skills like active listening and de-escalation, and she gives some terrific tips for implementing these skills in practice. While we intended this conversation to speak directly to our colleagues in client service, Debbie’s advice will ring true for anyone who deals with people on a regular basis (so... that’s all of

en

42:05

Front Desks, Facebook, and Five-Week Waits: Marketing...

Central Line: The AAHA Podcast ·

2022/05/03

Companies with strong branding don’t take breaks from advertising just because their popular products are out of stock – and, according to our guest, Eric Garcia, veterinary practices shouldn’t take breaks from marketing themselves just because there’s no extra room in the schedule right now. Eric is a digital marketing expert and sought-after voice on the veterinary speaking circuit, and he recommends that practices take a data-driven approach to marketing themselves. This conversation isn’t just

en

44:24

Veterinary Visionaries: Helping Us Help Ourselves...

Central Line: The AAHA Podcast ·

2022/04/26

Veterinary medicine is a field full of problem solvers – we are all experts at working together to troubleshoot tough cases and doing our best with what we’ve got. Garth Jordan, CEO of AAHA, believes that solving the big issues that affect all of us will take teamwork on a much larger scale. Garth joins us to talk about Veterinary Visionaries, a project designed to allow us to help each other solve the most persistent problems facing the veterinary profession today. Find out more about Veterinary

en

43:31

Empowering Veterinary Technicians to Advocate for...

Central Line: The AAHA Podcast ·

2022/04/19

We’ve got pain on the brain around here, thanks to the release of the 2022 AAHA Pain Management Guidelines for Dogs and Cats – good thing Tasha McNerney, CVT, CVPP, VTS (Anesthesia/Analgesia), never gets tired of talking about pain. Tasha joins us to share her insight on involving the whole team in the management of pain, what she’s learned in her time teaching vet teams, and why, when our credentialed technicians are thriving, our practices and teams are more likely to thrive too. Find Tasha on

en

37:08

Beating the Bad Review Blues with Caitlin DeWilde, DVM

Central Line: The AAHA Podcast ·

2022/04/12

We’ve all had a perfectly good day ruined by a bad online review. It can be tempting to shun social media entirely to avoid the negativity, but then we lose what can be a big-time builder of client loyalty and trust. Caitlin DeWilde, DVM, of The Social DVM, gives us great advice for improving how we receive and respond to reviews – both good and bad! - and for reshaping our social media protocols. (It’s OK if you don’t have those. Start here!) Get in touch with Caitlin at The Social DVM and check

en

34:53

Gems from the Guidelines: A Team Approach to...

Central Line: The AAHA Podcast ·

2022/04/05

Alison Gottlieb, CVT, VTS (ECC), joins us this week to help us celebrate the release of the 2022 AAHA Pain Management Guidelines. Ali served as a member of the task force behind these Guidelines, and she’s passionate about pain (and all things feline). Her main takeaways when it comes to managing pain in pets: We need to be proactive, and we need to work together. Find all of AAHA’s Guidelines, including resources for your clients and team, at https://www.aaha.org/guidelines. Wish you could

en

01:34

Welcome to Central Line: The AAHA Podcast

Central Line: The AAHA Podcast ·

2022/02/18

Podcast host, Katie Berlin, DVM, CVA, Veterinary Content Strategist with the American Animal Hospital Association welcomes listeners to Central Line: The AAHA Podcast. Join us for new episodes as Central Line takes you to the heart of what holds us back, what keeps us going, and what lifts us up in this complicated, beautiful profession of ours.

en

97 results

Similar Podcasts

Science Talk

Albert Einstein College of Medicine

五分钟心理学

柠檬心理

Daily Facts

Amalia Dupray and Montgomery Jones.

Les dents et dodo

BFMTV

Veterinary Clinical Podcasts

The Royal Veterinary College