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PODCAST

Broker Bulletin

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need

business careers

All Episodes

36:50

The courage to go solo

Broker Bulletin ·

2025/11/09

When Lauren Hall left the safety of an established brand to start her own brokerage, it wasn’t just a career move. It was a confidence reset. In this episode ofBroker Bulletin, she sits down with Loan Market Chief Marketing Officer, Angela Tracey, to unpack the first 12 months of going out on her own. From identity crisis to clarity, from busyness to balance, Lauren shares how she’s redefined success on her own terms: leading with purpose, lifting her team, and finding a version of

en-AU

26:40

From loan writer to leader (and learning to let go)

Broker Bulletin ·

2025/11/02

Podcast copy: When you start a brokerage, you’re used to doing every deal, making every decision, and taking every late-night call. But the real growth comes when you finally learn to let go. In this episode ofBroker Bulletin, Tom Caesar, Group Executive for Asset Finance at LMG, sits down withBrendan Zadravec, Director and Finance Broker atIronbark Asset Finance, to unpack what the first 15 months of business have taught him about leadership, discipline and trust. From his early days in the

en-AU

31:04

From $50M to $500M: how Michael Xia is building a...

Broker Bulletin ·

2025/10/26

Growth doesn’t come from grinding harder. It comes from getting sharper.In this episode ofBroker Bulletin,Michael Xia, founder ofMortgage Channelchats to Rob Thomas, LMG’s National Director of Residential, all about the habits and structure behind one of the country’s most productive solo brokerages. Australia’s #2 ranked Elite Broker shares how he went from two investment properties to a $490 million business, built entirely around clear goals, a strong mentor, and a

en-AU

14:49

The rise of trust lending: what brokers need to know

Broker Bulletin ·

2025/10/19

More investors are buying through trusts and non-trading companies. It’s smart, strategic and fast becoming the norm. But for many brokers, it still feels like uncharted territory. In this episode of Broker Bulletin, Onur Kocabay, founder of Build Invest Grow, sits down with Jeremy Cockram, Head of Lending and Product at Apollo, to unpack how these structures really work, why they’re on the rise, and what brokers should look out for when submitting trust and company deals. You’ll

en-AU

19:40

Brand before broker: how to build a business that lasts

Broker Bulletin ·

2025/10/12

Too many brokers have a logo, not a brand. In a world of AI noise and eroding trust, the firms that win are the ones clients know, like and rely on. Rob Simpson, the founder of Loan Market Access, sits down with Loan Market Chief Marketing Officer, Ang Tracey, to unpack how he’s building a regional brokerage that’s bigger than any one broker; with three offices across NSW and a plan to scale without losing service or standards. You’ll learn: Why a brand-led model scales better

en-AU

44:18

From admin to advantage: the brokers using AI right

Broker Bulletin ·

2025/10/05

AI won’t replace brokers. But brokers using AI will replace those who don’t. In this special episode of Broker Bulletin (recorded live at Brokerversity’s AI Flagship Week), Deanna Garrasi sits down with: Phil Rogers (Loan Market Edge) – using Gemini inside Google Workspace to auto-extract PAYG income, scan credit files and summarise contracts in minutes. Jonathan Kline-Spink (Market Street Finance) – using ChatGPT Enterprise to handle 65% of a commercial credit

en-AU

23:45

How brokers win the car conversation (and keep...

Broker Bulletin ·

2025/09/28

Car yards often get first crack at the finance convo. But there's no reason brokers shouldn't be winning it.In this week’sBroker Bulletin, Jordan Mutton, Head of Partnerships – Asset Finance at LMG, sits down with Simon Reid, Director of By 9 Automotive, to reveal how brokers can stop dealerships from hijacking the finance deal, deliver a better buying experience, and lock in lasting client loyalty.You’ll learn: How to shift the conversation away from the dealership and back to

en-AU

33:29

Service > spin: the real way to win complex deals

Broker Bulletin ·

2025/09/21

Hype doesn’t close sophisticated borrowers, service does. In this week’s Broker Bulletin, Shubham Bhaskar, founder of Sheel Capital and winner of Diversified Brokerage of the Year at the recent Australian Broking Awards, sits down with Loan Market VIC/TAS State Director Leigh Tsoumerkas. They unpack how a small team built a big-outcomes brokerage by saying yes to complexity, hiring ahead of need, and treating service as a strategy, not a slogan. As well as pointers on how to diversify

en-AU

24:38

What actually breaks a brokerage?

Broker Bulletin ·

2025/09/14

It’s usually not the stuff you think. One dodgy supplier. One reused password. One too-convincing email. Boom…trust gone, deals stalled, reputation cooked. In this week’s episode of Broker Bulletin, Nicolas Katsouras (GM - Outsourcing) chats with Luke Jarmaine, LMG’s Group Chief Risk Officer, to break down what actually puts broker businesses at risk - and how to stay one step ahead. You’ll get the lowdown on: Why third parties are often your biggest cyber risk What

en-AU

18:46

The 10-minute rule that separates top brokers from...

Broker Bulletin ·

2025/09/07

In today’s market, the difference between winning and losing a client can come down to just minutes. In this week’s episode of Broker Bulletin, Alex Ventura, LMG Asset Finance’s head of marketing, sits down with Ace Shuster, Director of Asset Finance Avenue, to unpack the truth about lead generation, and why most brokers are blaming the wrong thing. Ace reveals how he built a thriving asset finance business in just 12 months by mastering both digital and referral leads. From

en-AU

23:50

The truth about going viral as a mortgage broker

Broker Bulletin ·

2025/08/31

Going viral isn’t always the golden ticketbrokersimagine it to be. In this live episode ofBrokerBulletin, Adelaide-basedbrokerSam Neville, founder ofI Am Lending, reveals how she built a thriving business almost entirely through TikTok and Instagram and why “likes” don’t always equal leads. In conversation with LMG’s Grace Ormsby, Sam gets raw about what really works on social media, what doesn’t, and why she refuses to “gatekeep” her playbook

en-AU

21:53

The Lending Lowdown: faster approvals for...

Broker Bulletin ·

2025/08/24

Self-employed clients can be complex, but working with them doesn’t have to be stressful. In this episode, Jason Basseal, Director at Loan Market Burwood, teams up with Apollo’s Head of Credit, Jacqui Kelleher, to unpack what brokers really need to know when navigating self-employed applications. With self-employment on the rise, lenders are having to rethink how they assess income and risk. Jason and Jacqui explore how brokers can stay ahead of the curve, sharing real-world insights,

en-AU

21:19

The Lending Lowdown: Debunking the SMSF myth

Broker Bulletin ·

2025/08/24

SMSF loans might sound complex but once you know the structure, they’re often simpler than standard deals. In this episode of Broker Bulletin, Invictus Finance’s John Cassar and Thinktank’s Joel Harrison strip back the confusion to talk real-world SMSF wins, traps to avoid, and how brokers can start strong in this growing niche. You’ll learn: Why brokers shouldn’t fear SMSF but should avoid giving advice. Where opportunities really come from (hint: it’s not your

en-AU

32:54

Burnout, breakdown, breakthrough: the broker’s guide...

Broker Bulletin ·

2025/08/17

When you’re chasing success, it’s easy to let health, relationships, and joy slide down the list. But what’s the real cost? And how do you turn it around before it’s too late? In this special episode of Broker Bulletin, Leigh Tsoumerkas, State Director VIC | TAS Loan Market, sits down with two powerhouse guests: Kerry Kalendra, award-winning broker and MANtalk Wellness ambassador from MTA Mortgage Brokers, who shares his raw journey from the brink of burnout to a life driven

en-AU

26:57

How rebranding grew my brokerage 30%

Broker Bulletin ·

2025/08/10

What would make a successful broker retire their own brand? And is it worth it? In this episode of Broker Bulletin,Steve Toome, owner ofLoan Market Linkin Port Lincoln, tells all toAngela Tracey, CMO ofLoan Market. He unpacks his bold move from Port Lincoln Home Loans to a nationally recognised brand, and the 30% business growth that followed. Steve shares: The turning point that made him drop his local brand How ‘Loan Market Link’ unlocked bigger, more diverse opportunities Why a

en-AU

24:52

The broker behind the bible: turning policy pain into...

Broker Bulletin ·

2025/08/03

What happens when two decades of broking know-how meets cutting-edge AI? In this episode ofBroker Bulletin,Kath Persoglia, CEO ofThe Broker’s Bibleand LMG’s newest recruit, sits down with Jason Furnell, LMG Group Executive, CX & Product, to explore how years of broking pain turned into one of the industry’s smartest AI-powered tools. Kath shares the real story behind building a centralised, ever-evolving hub of policy knowledge that blends human experience with artificial

en-AU

18:07

More deals, less effort: how smart brokers win with...

Broker Bulletin ·

2025/07/27

If you’re only talking to your clients when they need a home loan, you’re leaving money on the table… and leaving the door open for someone else to steal the relationship. In this episode ofBroker Bulletin, Jason Masri from eCarz Group sits down with LMG Asset Finance Group Executive Tom Caesar to unpack how referral networks can turn a single deal into years of repeat business. From cars to boats to business loans, Jason explains how smart brokers position themselves as thego-to

en-AU

15:45

From paycheck to profit: how to level up from...

Broker Bulletin ·

2025/07/20

Thinking about the leap from broker to business owner? It’s a big decision that comes with a steep learning curve. But get it right, and the upside is huge. In this episode of Broker Bulletin, Jonathan Andela, the director and co-founder of Ledge Home Loans, joins Loan Market’s Michael Karpathakis to unpack what it really takes to go from pay packet to profit. From breaking old habits to setting new boundaries, he shares the biggest mindset shifts, systems and strategies that helped him

en-AU

17:23

How to close customers on the first call

Broker Bulletin ·

2025/07/13

What if you could lock in commitment and get a headstart on necessary docs, all before you hang up the phone? In this episode ofBroker Bulletin,Patrick Noll, founder of Runestone Finance, sits down withAlberto Gorgioski, Associate Director of Loan Marketto chat all about how he’s built a customer-centric approach to the first call that’s clear, confident and highly effective, without ever sounding “salesy.” Patrick shares how he reads the room on every first call, balances

en-AU

31:17

The broker who said no to referral partners – and...

Broker Bulletin ·

2025/07/06

What if you could grow your brokerage without paying for leads or relying on referral partners? In this episode ofBroker Bulletin, David McQueen chats withPeter Savageof Savage Money. Peter’s a broker who’s turned social media into a lead-gen machine, and built a business with zero referral partners, no paid lead sources, and 85% conversion rates. Peter shares how he used ADHD as a superpower, built a brand from scratch, and now regularly settles up to $19 million a month, all while

en-AU

52 results

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