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PODCAST

Game-Changing Retail Leaders, presented by SAP

Bonnie D. Graham

Who are the Retail Radicals? Seismic shifts are occurring across all consumer-facing industries as a result of a new consumer culture empowered by technology. And a new breed of leaders is emerging from traditional retailers and brands who understand the “new normal”, and who are making meaningful changes in their organizations to disrupt the status quo. These ‘Retail Radicals’ have the courage, conscience and creativity to champion innovation. They are the change agents who anticipate the future,

business management & marketing

All Episodes

54:57

Encore: 1 Billion Reasons: Fashion Industry Needs to...

Game-Changing Retail Leaders, presented by SAP ·

2019/11/27

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

54:57

Encore: 1 Billion Reasons: Fashion Industry Needs to...

Game-Changing Retail Leaders, presented by SAP ·

2019/11/27

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

56:24

Encore: Retail Memorable Moments: Creating the...

Game-Changing Retail Leaders, presented by SAP ·

2019/10/16

The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into

en-us

56:24

Encore: Retail Memorable Moments: Creating the...

Game-Changing Retail Leaders, presented by SAP ·

2019/10/16

The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into

en-us

54:54

Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/10/09

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:54

Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/10/09

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:54

Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/09/25

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:54

Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/09/25

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:57

Encore: 1 Billion Reasons: Fashion Industry Needs to...

Game-Changing Retail Leaders, presented by SAP ·

2019/08/28

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

54:57

Encore: 1 Billion Reasons: Fashion Industry Needs to...

Game-Changing Retail Leaders, presented by SAP ·

2019/08/28

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

56:24

Retail Memorable Moments: Creating the Unexpected for...

Game-Changing Retail Leaders, presented by SAP ·

2019/08/07

The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into

en-us

56:24

Retail Memorable Moments: Creating the Unexpected for...

Game-Changing Retail Leaders, presented by SAP ·

2019/08/07

The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into

en-us

55:19

Achieving Nirvana: Consumer Experience Meets Consumer...

Game-Changing Retail Leaders, presented by SAP ·

2019/07/17

The buzz: “…Customer-intimate companies are willing to spend now to build customer loyalty for the long term” (hbr.org/1993/01/). As retailers react to the market’s instant gratification expectations, the pressure to move closer to customers physically and digitally is straining their legacy supply chain processes that were built for mass efficiencies. How can retailers create a frictionless supply chain with outsourced providers and determine the right set of priorities amid evolving global

en-us

55:19

Achieving Nirvana: Consumer Experience Meets Consumer...

Game-Changing Retail Leaders, presented by SAP ·

2019/07/17

The buzz: “…Customer-intimate companies are willing to spend now to build customer loyalty for the long term” (hbr.org/1993/01/). As retailers react to the market’s instant gratification expectations, the pressure to move closer to customers physically and digitally is straining their legacy supply chain processes that were built for mass efficiencies. How can retailers create a frictionless supply chain with outsourced providers and determine the right set of priorities amid evolving global

en-us

54:54

Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/06/19

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:54

Mrs. Jones and Her Grocer: Got A Thing Going On?

Game-Changing Retail Leaders, presented by SAP ·

2019/06/19

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store

en-us

54:57

1 Billion Reasons: Fashion Industry Needs to Adapt

Game-Changing Retail Leaders, presented by SAP ·

2019/05/29

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

54:57

1 Billion Reasons: Fashion Industry Needs to Adapt

Game-Changing Retail Leaders, presented by SAP ·

2019/05/29

The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak

en-us

55:25

Encore: Fashion Disruption: Goliaths Fall

Game-Changing Retail Leaders, presented by SAP ·

2019/05/08

The buzz: “Fashion has stumbled along for years without a particularly influential infusion of new ideas. But all of that is changing, and it is happening quickly (Nadya Khoja www.business.com). The barriers to entry for new fashion houses continue to drop. Digitally native fashion companies arrive with little to no legacy process or technology issues, able to scale fast to beat the big companies. But regardless of size, they all have to get it right the first time or risk game-ending losses and

en-us

55:25

Encore: Fashion Disruption: Goliaths Fall

Game-Changing Retail Leaders, presented by SAP ·

2019/05/08

The buzz: “Fashion has stumbled along for years without a particularly influential infusion of new ideas. But all of that is changing, and it is happening quickly (Nadya Khoja www.business.com). The barriers to entry for new fashion houses continue to drop. Digitally native fashion companies arrive with little to no legacy process or technology issues, able to scale fast to beat the big companies. But regardless of size, they all have to get it right the first time or risk game-ending losses and

en-us

44 results

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