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PODCAST

Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

Wendy Susan Richmond

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

business marketing

All Episodes

00:03:39

Google Business Profile Heatmap Reports for Dentists

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/29

Google Business Profile Heat Map Reports for Dentists What We have available to look at stats for our keywords and what we can do with the data. Here is the video: https://youtu.be/huPllslr0aM

en-us

00:04:16

Optimize Your Google Business Profile for a Dental...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/25

Wendy talks about the various areas of a Google Business Profile that can be optimized to attract new patients. Watch the video here: https://youtu.be/gvsLvjVv9aM

en-us

00:08:13

Wendy Richmond 5 Star Smiles Easy Ways to Beat the...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/23

Wendy Richmond 5 Star Smiles Easy Ways to Beat the top 3 competitors on Google Maps. Wendy talks about some easy ways, as she walks through a Number One in the Google Local Map/Number Three, in Google Maps, showing how you can easily beat the top three. Watch the Video:https://youtu.be/C-GbcmZOE7I

en-us

00:05:07

Wendy Richmond 5 Star Smiles Google Business Profile...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/21

Wendy Richmond 5 Star Smiles Google Business Profile Update Youtube for More Google JuiceLittle Known Secret About Connecting Youtube to Google Business Profile for More Local SEO "Google Juice!"Watch the Video: https://youtu.be/OLGORbewo5w

en-us

00:07:53

Wendy Richmond 5 Star Smiles FREE Google Business...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/17

Here is your secret weapon for dominating your local competition. Wendy walks through a Google Business Profile Audit that you can get for free. You'll see what actionable things you can do to move up in the Google Maps Search. When you move up and stay up in the top three spots, you can get the majority of the new patients looking for that service. Here is a link to the video: https://youtu.be/omfPY3TmUEYHere is the link for your FREE Google Business Profile Audit Report:

en-us

00:04:30

Wendy Richmond 5 Star Smiles Google Business Profile...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/12

Why Wendy Richmond, CEO of 5 Star Smiles believes it is important for a dental practice to take advantage of their FREE Google Business Profile.Watch this episode: https://youtu.be/xJhlFKIfdJAGet Your FREE Google Business Profile Audit: https://audit.gbp.5-star-smiles.com/

en-us

00:14:15

Wendy Richmond 5 Star Smiles How to be Successful...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/12

Listen as Wendy Richmond describes what a Google Business Profile is, why it is important and ways to optimize. Plus, how you can get a FREE Google Business Profile Audit.Watch the video here: https://youtu.be/5Ic_MxDgOm4Get Your FREE Google Business Profile Audit Here: https://audit.gbp.5-star-smiles.com/

en-us

00:08:47

Wendy Richmond 5 Star Smiles How to Use Heatmaps

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/07/12

Why using Heat Maps are Crucial for Optimizing Your Google Business Profile. To watch the video: https://youtu.be/5Ic_MxDgOm4

en-us

00:04:04

Wendy Richmond 5 Star Smiles Google Business Profile...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2025/06/14

Latest updates on Google Business Profile. Google wants you to be more pro-active with your Google Business Profile.Watch this episode: https://youtu.be/xJhlFKIfdJAGet Your FREE Google Business Profile Audit: https://audit.gbp.5-star-smiles.com/

en-us

00:12:54

I like to keep my hands busy to help me focus.

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/19

Besides being a cat mom, I have tried various ways to keep my hands busy, as a way to help me focus.

en-us

00:10:42

Tracking Statistics in a Dental Practice Makes Your...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/18

My most successful dental practice clients understand that tracking statistics is crucial to making good choices for the marketing. Here's what I do as their Marketing Director.

en-us

00:12:54

How My T-shirt, "This Beast is All In!" Inspires Me...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/17

I love to wear t-shirts. Each one has a special meaning for me. This "Beast" tee inspires so many parts of my life.

en-us

00:11:42

I've rowed 1.5 million meters in 18 months and how I...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/16

I can learn a lot by what I accomplish in other areas of my life and apply them to my business. Here's how I apply rowing 1.5 million meters in 18 months has changed my perspecitve on my business.

en-us

00:13:01

What a Great Book, Atomic Habits!

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/16

I've read this a couple of times and implemented many of the strategies. My life has totally changed!

en-us

00:08:06

I learned to love failure

Wendy Susan Richmond, CEO Results Matter Dental... ·

2024/07/14

I am Wendy Richmond, CEO Results Matter Dental Marketing. Been an agency for dentists the last three years. Many highs and lows. I've learned to love my failures.

en-us

00:02:59

No Show Rates and Show Rates Using Insurance and New...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2023/11/08

One easy way to increase show rates for dental appointments is to get prospective new patients to fill out their new patient paperwork and insurance information before their appointment.--- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

en-us

00:02:59

Just Because Some Say No, There Are Plenty of People...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2023/11/07

Hey everyone! It's Wendy and I'm back with another live video. Today I wanted to talk about the good days, the bad days, and how to stay consistent in between. I had a meeting with a potential client who decided not to move forward with me, but I got back to my roots and had a great conversation with a prospective patient for one of my clients. At the end of it, she told me I was really good at my job and it was a great reminder that I can help people. No matter what happens, I'm going

en-us

00:02:43

Wendy Susan Richmond and The Teenage Mutant Ninja...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2023/11/06

Wendy Susan Richmond, Owner of resultsmatterdentalmarketing.com and I have, over the last three years have grown a multi $100,000 Dental marketing agency and, I get a lot of people asking me how did I do it it’s been three years. It’s been longer than three years for the for me just building up in my different skill sets and things like that but you know one today I wanted to actually talk about something that happened yesterday. --- Send in a voice message:

en-us

00:05:39

Follow Up Fighter Fridays...Reactivation Campaigns...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

If you are in business, you have multiple lists of people in various stages of their customer journey. Reactivation campaigns are fast, easy and very effective. Learn more about why they are important to you and your business. If you'd like more information on how I can help you put together reactivation campaigns for you, email me at wendy@wendysusanrichmond.com. --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

en-us

00:20:37

Wendy Susan Richmond, WSR Results Matter Interviews...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2022/06/24

If you have ever wanted to know the inside scoop on payment processing, then Todd Cederholm is your guy! Here's my interview with Todd Cederholm from Paystream! --- Send in a voice message: https://podcasters.spotify.com/pod/show/wendysusanrichmond/message

en-us

136 results

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