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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

05:20

Lightning Round: Holiday Hacks, Hot Cocoa & Dick Van...

Omni Talk Retail ·

2025/11/22

The lightning round brings holiday cheer and nostalgia to close this episode! Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chris reveals he'll use "Santa GPT" (ChatGPT for holiday shopping) to find gifts for his mom, though she already told him she wants a Brita water pitcher. Anne shares her family's Black Friday strategy: setting alarms for discounted ski passes rather than shopping for traditional items.Celebrating Dick Van Dyke's upcoming 100th

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04:32

Target and Starbucks Create Exclusive Frozen...

Omni Talk Retail ·

2025/11/22

Target and Starbucks have partnered to create an exclusive frozen peppermint hot chocolate available only at Starbucks cafes inside Target stores nationwide. This episode, Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this seemingly small move could signal Target's merchandising mojo is returning.Chris loves this idea, calling it "smart merchandising that leverages a true differentiation point." Target Circle 360 members get 24-hour early

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08:09

Can Google's AI Shopping Revolution Challenge ChatGPT...

Omni Talk Retail ·

2025/11/22

Google is rolling out major AI shopping features including conversational search, agentic checkout, and an AI that calls stores for you. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, sparks a fascinating debate about the future of shopping search.Anne argues Google's comprehensive data ecosystem... from Gmail to Maps to Calendar, gives it an edge over ChatGPT and Perplexity. She believes Google could leapfrog competitors by leveraging

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02:54

Primark Joins the Buy Now Pay Later Revolution | Fast...

Omni Talk Retail ·

2025/11/22

Primark has introduced Buy Now Pay Later options through Klarna and Clearpay... marking a major milestone in BNPL's journey from innovation to mass adoption. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores what this means for retailers.Chris declares that BNPL has officially "crossed the chasm", seven years after it first emerged at Shop.org in 2018. When you can buy $4 shirts on installments, there's no turning back. Anne shares

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04:02

Grocery Dealz Unlocks Same-Day Delivery Through...

Omni Talk Retail ·

2025/11/22

Grocery Dealz has integrated with Instacart to power same-day delivery directly from its price comparison app. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this partnership could be a game-changer for consumers.Anne and Chris rate this announcement an 8 out of 10, explaining how it justifies delivery fees by maximizing savings through price comparison. Imagine shopping at three different stores for the best deals without

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06:23

The Furner Era Begins: What Walmart's CEO Transition...

Omni Talk Retail ·

2025/11/22

Doug McMillon is retiring as Walmart CEO, handing the reins to John Furner in February 2025. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores McMillon's incredible legacy... 400% stock gains, $576 billion in added market cap, and a cultural transformation that made Walmart a leader in retail innovation.Chris shares a personal story about meeting John Furner and why he believes Furner is the perfect successor. Anne highlights the

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07:18

Consumer Spending Reality Check & Why Trade-Down...

Omni Talk Retail ·

2025/11/20

In this 5 Insightful Minutes episode, Chad Lusk, Partner and Managing Director at A&M Consumer and Retail Group, joins Omni Talk to break down their latest consumer sentiment survey results that every retailer needs to understand.From cautious spending increases to the explosive rise of private label brands, Chad reveals why consumers are trading down, what's driving the shift to lower-price stores, and how retailers can navigate the complex landscape of value-conscious shoppers.You can also

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46:19

Walmart’s Got A New CEO, Google Will Call Stores For...

Omni Talk Retail ·

2025/11/19

In this week’s Omni Talk Retail Fast Five, sponsored by theA&M Consumer and Retail Group,Mirakl,Ocampo Capital,Infios, andQuorso, Chris and Anne discussed:Doug McMillon retiring as Walmart CEO, with John Furner taking over in February (Source)Grocery Dealz integrating with Instacart’s Developer Platform for on-demand delivery (Source)Primark introducing Buy Now, Pay Later options with Klarna and Clearpay (Source)Google launching new AI shopping features including conversational search and

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04:10

Lightning Round: Ulta Discounts, Andy Garcia &...

Omni Talk Retail ·

2025/11/15

The lightning round gets personal as Kelly reveals she'd trade her data to Ulta for holiday discounts (with three sisters and multiple gift exchanges, who can blame her?), Waqas picks "Things to Do in Denver When You're Dead" as his favorite Andy Garcia film, and the panel mourns the potential disappearance of Italian pasta from US shelves.Plus: middle-aged men are revealed as the biggest holiday spenders, Waqas's dishwasher crisis becomes his entire holiday budget (German vs. Korean appliance

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08:05

Dollar General's AI Leadership Move | Fast Five Shorts

Omni Talk Retail ·

2025/11/15

Dollar General has appointed Travis Nixon as SVP of Artificial Intelligence, tasking him with using AI to optimize supply chain, store operations, and merchandising. But how long before every retailer has a Chief AI Officer—and is this even the right approach?Waqas Khan delivers a masterclass on why standalone AI roles may follow the same fate as Chief Digital Officers, most of whom lasted less than two years before the role dissolved. The panel discusses why Dollar General's SVP approach (rather

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07:48

Target's "10-4" Service Controversy | Fast Five Shorts

Omni Talk Retail ·

2025/11/15

Target's new "10-4" policy requires employees to smile and wave at customers within 10 feet, and personally greet them within 4 feet. Is this explicit instruction necessary for today's workforce, or a forced, performative approach that signals deeper cultural problems?Former Target store manager Chris Walton shares insider perspective on why this policy reveals how far store culture has declined, while Anne argues that explicit direction is needed for first-time workers entering the retail job

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05:32

Bath & Body Works Scents the Holidays | Fast Five Shorts

Omni Talk Retail ·

2025/11/15

Bath & Body Works is bringing Fresh Balsam to Grand Central Terminal, movie theaters, and interactive mall kiosks in what beauty expert Kelly Carey calls "my favorite marketing campaign of the year." But is piping fragrance into public spaces genius brand awareness or an invasive marketing tactic?Kelly breaks down why this campaign is perfectly timed to recapture awareness in a booming fragrance market, while the panel debates the opt-in vs. opt-out question when scent is thrust upon consumers

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09:51

Amazon vs. Perplexity Legal Showdown | Fast Five Shorts

Omni Talk Retail ·

2025/11/15

Amazon is suing Perplexity AI over its Comet shopping agent, claiming it "covertly accesses Amazon customer accounts" and interferes with the curated shopping experience Amazon built over decades. But is this defensive move from the e-commerce giant actually a sign of things to come?Waqas Khan from A&M breaks down the technology protocols at stake, why this feels like a classic incumbent vs. disruptor battle, and how advertising revenue is driving Amazon's aggressive response. Chris argues this

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07:33

AI Shopping Hits Critical Mass | Fast Five Shorts

Omni Talk Retail ·

2025/11/15

Adobe's October data reveals a game-changing milestone: generative AI traffic is now converting 16% BETTER than traditional sources—a complete 180 from three months ago when AI traffic converted 9% WORSE. This episode breaks down what Kelly Carey and Waqas Khan from the A&M Consumer and Retail Group think retailers need to know about this inflection point. With AI traffic up 1,200% year-over-year and shoppers spending 44% longer on sites when arriving from AI sources, the experts discuss why

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40:31

The Way Too Early 2025 Retail Year-in-Review With...

Omni Talk Retail ·

2025/11/13

Placer.ai’s CMO Ethan Chernofsky is back... revealing why the “convenience above all” mindset is costing retailers millions and what’s actually driving traffic in 2025. Omni Talk and Placer.ai reunite for their annual tradition of reviewing the retail year that was.In this data-packed episode, Chris and Anne dig into Placer.ai’s latest location analytics to uncover:• Why consumers are visiting more stores but spending less time in them• The “consumer preference epiphany” reshaping retail

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55:32

AI Commerce Surges, Amazon Sues Perplexity & We Are...

Omni Talk Retail ·

2025/11/12

In this Retail Fast Five episode, sponsored by theA&M Consumer and Retail Group,Mirakl,Ocampo Capital,Infios, andQuorso, Anne Mezzenga and Chris Walton are joined by the A&M Consumer and Retail Group's Managing Director Waqas Khan and Director Kelly Carey to unpack the biggest retail headlines of the week—from the AI commerce inflection point to Amazon's legal battle with Perplexity.With Adobe data revealing that AI-driven traffic now converts 16% better than traditional channels, the panel

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25:26

How Wiliot's Nationwide Walmart Rollout Could Prevent...

Omni Talk Retail ·

2025/11/10

In this Retail Technology Spotlight episode, Nick Matthews, VP of Solutions and Architecture at Wiliot, joins Omni Talk to reveal how Walmart is deploying Bluetooth-enabled IoT technology across all 4,600 U.S. stores and 40 distribution centers.From wireless energy-harvesting tags to real-time pallet tracking, Nick breaks down how Wiliot's ambient IoT technology is reducing food waste by tens of millions of pounds, improving inventory accuracy, and improvingg store operations without requiring

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03:10

Lightning Round: Chat GPT Coaching, Sexiest Man Alive...

Omni Talk Retail ·

2025/11/08

The Lightning Round gets wild this week! From a soccer coach using Chat GPT to devise winning defensive strategies, to Jonathan Bailey's Sexiest Man Alive title, to John Lewis offering hand massages for loyalty members, and Carly Rae Jepsen's baby naming dilemma... Chris and Anne tackle the most entertaining retail and culture moments.Plus, hear their personal Chat GPT success stories and debate whether hand massages at a department store would actually drive traffic. It's retail meets pop culture

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03:17

GrubHub Partners with Instacart | Fast Five Shorts

Omni Talk Retail ·

2025/11/08

In a surprising move, GrubHub (owned by Mark Lore's Wonder super app) is partnering with Instacart to enable grocery delivery directly through the GrubHub platform. But this partnership raises major strategic questions: Why would Instacart help a potential future competitor?Chris breaks down the "Greeks bearing gifts" dynamics at play and questions whether this is Mark Lore's chess move toward building the ultimate meal-time super app. Is Instacart making a strategic mistake, or is there a bigger

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04:58

Kroger & Uber Eats Restaurant Integration | Fast Five...

Omni Talk Retail ·

2025/11/08

Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from local restaurants in one seamless experience, with special benefits for Kroger Boost members.Chris and Anne discuss why this integration is brilliant for the subscription wars and predict when Walmart will respond with a similar Door Dash partnership. Is this the future of grocery

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1,331 results

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