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PODCAST

Funeral Service Insider: The Podcast

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

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All Episodes

34:55

Exploring the New AI Platform 'Impart' With Melissa...

Funeral Service Insider: The Podcast ·

2026/04/13

Melissa Schmidt, managing funeral director of New York's Oyster Bay Funeral Home and established social media content creator, explains the new AI platform, Impart. She was instrumental in its creation and describes how Impart can be a much-needed tool for funeral service practitioners everywhere. Additionally, Melissa describes how she balances living life while being on call, her views on funeral industry legislation that's under consideration in her state, and more. Impart General Link

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30:49

Beyond the Casket: Why One Funeral Director Switched...

Funeral Service Insider: The Podcast ·

2026/02/16

Licensed funeral director Mandy Stafford discusses her shift from casketed ground burials to ecological options and her new role with Return Home. Click here for complete show notes. https://www.kates-boylston.com/beyond-the-casket-why-one-funeral-director-switched-to-human-composting/article_772882af-6649-4820-81da-03aa2af5aba9.html

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15:09

EEOC Woes at Everstory Partners, a Big Week for Green...

Funeral Service Insider: The Podcast ·

2026/02/12

Bathroom discrimination, NOR in Brooklyn, a pro-green disposition doc, and more in this week's episode. Click here for complete show notes.

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20:54

Ontario's Unclaimed Remains, Medicaid Mausoleum...

Funeral Service Insider: The Podcast ·

2026/02/06

This week we consider Ontario's unclaimed remains, Medicaid funeral spending, human composting in Maine/Utah, and Oklahoma's casket sales lawsuit. Click here for complete show notes.

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09:23

Engineering Eternity: Rick Dilts on Modern Design in...

Funeral Service Insider: The Podcast ·

2026/02/04

Rick Dilts of Dakota Granite discusses the "Mausolarium," the 60% cremation rate, and how cemeteries can simplify the private mausoleum sales process. Click here for complete show notes: https://www.kates-boylston.com/engineering-eternity-rick-dilts-on-modern-design-in-stone-memorials/article_3f6822cc-6fa4-44ff-88a5-3a705a37c562.html

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33:36

Douglas Simpson on Mentorship and the Future of Death...

Funeral Service Insider: The Podcast ·

2026/02/02

INELDA's Douglas Simpson explains how end-of-life doulas provide emotional support and fill gaps in the traditional hospice and funeral systems. Click here for complete show notes: https://www.kates-boylston.com/douglas-simpson-on-mentorship-and-the-future-of-death-doulas/article_5e9f7e9b-e46f-4cb4-a26e-135333c8ac85.html

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14:05

Pet Cremation, Veterans Burials, and 'Live free and...

Funeral Service Insider: The Podcast ·

2026/01/30

In this episode of In Case You Missed It, we look at legal and regulatory shifts within the funeral and pet cremation industries. The program highlights the upcoming fraud trial of a pet memorial owner, the closure of a Nova Scotia pet crematory, and a bipartisan effort in Congress to protect veterans' burial benefits. Additionally, the episode covers New Hampshire's legislative push to become the 14th state to legalize natural organic reduction.

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10:39

The Future of Grass: Saving Time, Money, and Water

Funeral Service Insider: The Podcast ·

2026/01/28

Learn how low-maintenance grass with 8-foot roots can save cemeteries and homes up to 100% on mowing and water bills while remaining 100% organic . Click here for complete show notes.

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18:28

From Funeral Home Heroism to the NIMBY Brigade

Funeral Service Insider: The Podcast ·

2026/01/23

Executive shifts at Carriage, funeral home heroism in Georgia, political drama in Tennessee, the struggle for new crematories, and more. Click here for complete show notes.

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11:17

The Living Landscape: Marilyn Brandy on Why Trees are...

Funeral Service Insider: The Podcast ·

2026/01/21

Explore how trees transform cemeteries into peaceful community assets with Marilyn Brandt, focusing on professional assessments and smart maintenance. Click here for complete show notes.

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36:54

Keeping the Human Things Human: AI and the Future of...

Funeral Service Insider: The Podcast ·

2026/01/19

Green Farewells owner Alexis McCurdy explains how her startup uses AI and water cremation to modernize the funeral industry while prioritizing empathy.

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17:02

Proxy Fight Canceled, Religion Suit Settled, and More

Funeral Service Insider: The Podcast ·

2026/01/16

This week we discuss the Matthews-Barrington settlement, a Virginia cemetery dispute, Delaware's religious burial ruling, and Indiana funeral home news. Click here for complete show notes.

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11:49

The Cremation Reality: A Roadmap for the Modern Cemetery

Funeral Service Insider: The Podcast ·

2026/01/14

Tim Kolasa discusses navigating the "cremation reality" and explains how cemeteries can reduce risk through phased inventory and land evaluation. Click here for complete show notes.

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19:46

2026 Kickoff: New Laws, Old Mysteries, and so much more

Funeral Service Insider: The Podcast ·

2026/01/09

Colorado's new licensing rules, Utah's NOR bill, Matthews International moves, green burial in Wisconsin, and more. Click here for complete show notes.

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31:56

Donna Shugart-Bethune on the Future of Pet Cremation

Funeral Service Insider: The Podcast ·

2026/01/05

The International Association of Pet Cemeteries Crematories reports record growth in pet aftercare. Discover trends in private cremation, the rise of alkaline hydrolysis, and new memorial technologies.

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29:25

2025 Year in Review (Part Two)

Funeral Service Insider: The Podcast ·

2025/12/26

American Cemetery & Cremation editor Tom Nondorf joins Funeral Service Insider editor Tony Russo for part two of this annual review of the top trends from 2025.

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36:20

No Building, No Problem: Funeral Director of the Year...

Funeral Service Insider: The Podcast ·

2025/12/22

Fresh off his American Funeral Director Funeral Director of the Year win, Sam James shares the extraordinary journey of his career. Click here for complete show notes.

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28:30

2025 Year in Review (Part One)

Funeral Service Insider: The Podcast ·

2025/12/19

American Cemetery & Cremation editor Tom Nondorf joins Funeral Service Insider editor Tony Russo to discuss some of the top trends from 2025.

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20:53

Crematories, Contracts, and Cultural Shifts

Funeral Service Insider: The Podcast ·

2025/12/12

Oversight failures, storage disputes, cemetery backlash, and rising interest in green burial highlight a turbulent week in funeral service industry news.

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37:13

Around the World and Eighty Graves: Tui Snider on...

Funeral Service Insider: The Podcast ·

2025/12/08

Author and cemetery historian Tui Snider explores global burial grounds, grief, Decoration Day traditions, and the stories that make every cemetery unique.

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202 results

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