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PODCAST

The Weekly Fraudcast

🤠 Vito at Signifyd

Your weekly one-stop-shop for the most up-to-date insights on ecommerce fraud, hosted by Gena & Vito. Casual. Unfiltered. No marketing or sales pitches. Just great conversation. Join our live weekly sessions! https://www.addevent.com/event/jR23311900

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All Episodes

00:42:28

Why Every Ecommerce Brand Needs Different Solutions...

The Weekly Fraudcast ·

2025/12/08

Serge El Hachem from Lazer Technologies drops a masterclass on where ecommerce is heading and why your current approach might leave you behind.The big revelation? Websites as we know them could be extinct in 250 days. Sounds dramatic, but here's what's actually happening. Discovery is shifting from Google searches to AI agents like ChatGPT making product recommendations. Brands that aren't feeding these systems the right data - FAQs, reviews, comparison content - are getting buried while

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00:41:13

How To Survive Holiday Season Without Losing Your Mind

The Weekly Fraudcast ·

2025/12/03

The brutal truth about holiday fraud season nobody wants to admit - it's mentally exhausting, technically challenging, and feels almost inhumane at times. Vito Petruzzelli and Gena Rivera host their weekly fraud prevention community where professionals share real struggles heading into Black Friday and Cyber Monday.This pre-Thanksgiving episode captures the raw anxiety fraud fighters experience during peak season. From new platform implementations without proper tools to the psychological

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00:41:08

The Manipulation Method Hitting Every Ecommerce Site

The Weekly Fraudcast ·

2025/11/24

Address manipulation is one of the most overlooked fraud tactics hitting ecommerce businesses today. Fraudsters use sophisticated techniques to bypass velocity checks and denial lists by creating dozens of variations of the same address, exploiting your systems while still getting their packages delivered.This episode breaks down the most common address manipulation schemes including velocity evasion, denial list bypassing, collusion indicators, and phone agent exploitation. Learn why pre-purchase

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00:50:02

This Changes Everything for Ecommerce Growth (w/...

The Weekly Fraudcast ·

2025/11/17

Digital transformation doesn't have to be scary when you approach it the right way. Nirav Sheth, Chairman of Anatta, breaks down how ecommerce brands can scale from 50 million to 100 million and beyond without hitting the dreaded growth ceiling that stops most companies cold.This conversation reveals why most digital transformation projects fail and how to flip the script by focusing on business cases instead of technical features. You'll discover the real-world tactics that work for

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00:43:16

45% of Your Declines Could Be Approved Safely

The Weekly Fraudcast ·

2025/11/10

The haunting specter of triangulation fraud is hitting major merchants hard this holiday season. Three players create the perfect storm - an innocent buyer seeking deals on marketplaces, a fraudster selling products they don't own, and a stolen credit card victim who gets hit with the chargeback.Here's how it works: A legitimate shopper finds your product listed below retail price on a marketplace. When they buy it, the fraudster uses a stolen credit card to purchase that same item from your

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00:49:08

Think Like a Fraudster to Beat Them at Their Own Game...

The Weekly Fraudcast ·

2025/11/03

Fraud expert Anna Prince-Palmer reveals the psychological tactics that separate successful fraud fighters from those who constantly play defense. With 15 years of experience spanning law enforcement and tech, she breaks down why understanding criminal behavior is your most powerful weapon.Anna explains why fraudsters are more motivated than you are - their survival often depends on success while you clock out at 5pm. She demonstrates how to think like an attacker by asking "how would I get this

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00:46:32

Bots Are Stealing Your Black Friday Sales (w/ Jesse...

The Weekly Fraudcast ·

2025/10/28

Jesse Martin-Alexander from Kasada reveals how sophisticated bot networks are preparing for Black Friday by creating fake accounts and exploiting pricing errors right now. These aren't your typical nuisance bots - they're organized operations that can devastate your holiday sales and customer experience.The conversation covers the real cost of bot attacks beyond just stolen inventory, including how over-aggressive bot protection can accidentally block legitimate customers, creating invisible revenue

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00:42:05

AI Will Break Every Fraud Model This Holiday Season...

The Weekly Fraudcast ·

2025/10/24

Tracy Brown breaks down the fraud landscape heading into Black Friday and Cyber Monday, revealing why refund abuse has now overtaken chargebacks as the biggest threat to merchants. With fake storefronts up 800% in Q1 and AI about to break traditional fraud detection models, this holiday season is shaping up to be unlike any other.Tracy shares real-world insights from her 25 years in fraud prevention, covering everything from gift card fraud rings to WhatsApp business scams. She explains why velocity

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00:46:38

This Data Scientist Found a Way to Approve 50% More...

The Weekly Fraudcast ·

2025/10/20

Manual review queues are about to explode during Black Friday and holiday season. Most merchants send 8-10% of orders to manual review, but without proper optimization, that could jump to 15-20% when volume increases 4x.Luke Van Hine, Data Scientist at Signifyd, reveals how to optimize your manual review queue before the holiday rush hits. The counterintuitive insight: if you have 0% fraud losses in certain buckets with only 89% approval rates, you're actually leaving money on the table.The

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00:39:43

Why Your >90-Day-Old Fraud Rules Are Useless

The Weekly Fraudcast ·

2025/10/15

Vito Petruzzelli and Gena Rivera break down a massive Bank of America bin attack hitting e-commerce merchants right now. They reveal why traditional fraud rules are failing and share the exact methodology to identify and combat sophisticated fraud patterns without blocking legitimate customers.The discussion covers a 20% spike in fraudulent activity targeting Bank of America Visa cards beginning with 440066, with 60% involving guest checkouts and half showing AVS mismatches. Industry experts Paula

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00:43:22

Black Friday Fraud Tactics You Need to Know

The Weekly Fraudcast ·

2025/10/13

Every year around Black Friday, Southeast Asian fraud networks launch coordinated attacks on e-commerce sites. This episode reveals the shocking patterns emerging from this $2.3 million fraud scheme and why blocking everything could cost you more than the fraud itself.Vito Petruzzelli breaks down real data showing how fraudsters are exploiting mobile apps at 10X the rate of web transactions, targeting specific freight forwarding locations in Oregon and New Hampshire, and using predictable email

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00:45:34

How to Identify AI Shopping Bots Before Black Friday

The Weekly Fraudcast ·

2025/10/08

Black Friday and Cyber Monday are coming fast, and most fraud teams aren't prepared for what's about to hit them. AI shopping agents are already placing orders on e-commerce sites, manual review queues are about to get slammed, and outdated decision rules could cost you millions in lost revenue.Vito Petruzzelli breaks down the three critical areas every fraud team needs to address right now. First, AI agents are already shopping on your site whether you know it or not. He shows you exactly

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00:40:15

Turn Your Old Fraud Rules Into Revenue Machines (An...

The Weekly Fraudcast ·

2025/10/08

Most fraud prevention teams are trapped in a House of Leaves situation - they have 10, 20, or even more rules running in the background, but 64% have little to no confidence in assessing whether these rules are actually working.In this episode, Vito Petruzzelli breaks down a simple 5-step process for auditing your existing fraud rules and turning declining orders into revenue opportunities. Using real examples like the "decline all Secaucus, New Jersey orders" rule that was blocking

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00:38:45

Community Over Chaos: How Fraud Teams Find Peace

The Weekly Fraudcast ·

2025/10/08

In a world filled with endless fraud alerts and chargebacks that make no sense, finding your community becomes more than just networking - it becomes survival. This episode dives deep into the rising threat of first party abuse, formerly known as friendly fraud, which now accounts for 20% of all fraud incidents and is the top concern for 45% of merchants.Vito Petruzzelli and Gena Rivera from Signifyd host an intimate conversation about building meaningful connections in the fraud prevention space

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00:23:17

Returns Fraud Unpacked: How Merchants Fight Abuse and...

The Weekly Fraudcast ·

2025/10/07

In this episode, Vito Petruzzelli sits down with Pedro Sanzovo, Sr. Director of New Products at Signifyd, to dive deep into the rapidly evolving world of ecommerce returns. Pedro, who brings a diverse background in fraud prevention and analytics, frames returns as a crucial moment where consumer trust is tested and loyalty can be won. However, he also highlights how this customer-centric approach has unintentionally created new vulnerabilities, as fraudsters and abusers exploit increasingly lenient

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00:25:46

Tackling the Hidden Costs of Ecommerce Returns and...

The Weekly Fraudcast ·

2025/10/07

In this episode, Vito Petruzzelli talks with Rajesh Ramanand, the Founder and CEO of Signifyd and a seasoned expert with nearly 25 years in retail and ecommerce, for an in-depth discussion on the growing challenge of product returns in the digital marketplace. They kick things off by exploring how the convenience of online shopping has led to a staggering volume of returns—nearing $900 billion annually in the US alone—and how retailers are struggling to replicate the in-store experience, where

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00:46:03

The Death of Traditional Websites Is Here (w/ Craig...

The Weekly Fraudcast ·

2025/10/06

Craig DeWitt, Founder of Skyfire, reveals how agentic commerce is transforming online shopping and why traditional fraud detection systems are blocking billions in valid revenue. The data shows web traffic to major publications has dropped 70% in 6 months as consumers shift to AI-powered shopping interfaces, yet most merchants can't tell the difference between legitimate agent transactions and fraud attempts.The current agentic commerce experience is clunky - users still manually input credit

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00:43:59

The Coming AI Shopping Revolution (w/ Jordan Brannon)

The Weekly Fraudcast ·

2025/10/06

AI shopping agents are quietly infiltrating ecommerce sites, creating a perfect storm for fraud teams. Jordan Brannon, President of Coalition Technologies, reveals how AI bots are already making purchases while appearing completely human - using real devices and browsers that bypass traditional fraud detection.The challenge is massive. These AI agents look identical to legitimate customers in fraud systems, but companies like OpenAI are actively obfuscating their bot traffic to circumvent security

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00:43:28

Surviving Black Friday: Fraud Trends, AI, and...

The Weekly Fraudcast ·

2025/10/06

In this episode of the Fraudcast, Gena Rivera and Vito Petruzzelli welcome Kelley Andersen, a seasoned leader in payments fraud and customer support tooling at Microsoft and former Amazon fraud expert, to dive into the latest challenges and strategies in e-commerce fraud prevention. Kelley opens up about her journey from early aspirations in law to risk analytics in insurance, eventually leading major fraud teams at Amazon and Microsoft. She emphasizes the untraditional pathways many take into fraud

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00:43:02

Manual Review, AI, and the Future of Fraud Fighting...

The Weekly Fraudcast ·

2025/10/06

In this episode of the Fraudcast, Vito Petruzzelli and Gena Rivera welcome the legendary Coby Montoya, a seasoned fraud and payments specialist with two decades of experience across companies like PayPal, American Express, and Sift. The episode’s community-driven format encourages live participation and features contributions from fraud professionals including Ryan, Matthew, and Toy. The conversation kicks off with Coby sharing how a start in customer service gave him unique empathy for the human

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22 results

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