PODCAST

The Pawcast - The Business Side of the Pet Industries

Dr. Molly & Todd Rowland

A podcast hosted by Dr. Molly & Todd Rowland covering the business side of the pet industries.

business management

All Episodes

29:38

The Power of Pivoting: Lead Through Chaos Without...

The Pawcast - The Business Side of the Pet Industries ·

2025/11/05

In today’s episode, Dr. Molly & Todd dive into what it really takes to lead through uncertainty without burning out. You’ll discover how to adapt without losing direction, communicate under pressure, and make smart, flexible decisions that keep your business grounded—no matter what challenges come your way. Get ready to regain your balance, refocus your mindset, and lead with clarity in the moments that matter most.

17:21

Scrolling or Growing? Choosing Education Over...

The Pawcast - The Business Side of the Pet Industries ·

2025/10/31

In this episode of The Pawcast with Dr. Molly & Todd Rowland, we dive into the growing wave of negativity on social media and the importance of staying grounded as you seek advice, feedback, and education in the pet industry.As we move into 2026, it’s time to take a step back and really evaluate who you’re learning from, what you’re applying, and why it aligns—or doesn’t—with your business goals. Dr. Molly and Todd share real-world insights on how to:Filter out online negativity and focus on

19:50

We Failed - Interview Edition

The Pawcast - The Business Side of the Pet Industries ·

2025/06/13

In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to the employer's preparation, not the candidate’s performance.From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.You’ll hear:Why being unprepared for

18:15

The 50% Commission Debate – Finding Balance for...

The Pawcast - The Business Side of the Pet Industries ·

2025/05/15

In this episode, Dr. Molly and Todd dive into the hot topic of 50% commission in the grooming industry. They explore how to navigate conversations with both current and potential team members around commission rates, and offer strategies for illustrating actual take-home pay in context.Key points include:Why 50% commission isn’t always sustainable for a growing businessHow to offer fair compensation while maintaining profitabilityThe importance of communicating total benefits beyond base

10:23

Season 3 Introduction - Metrics Matter

The Pawcast - The Business Side of the Pet Industries ·

2025/01/31

Welcome to Season 3 of The Pawcast with Dr. Molly & Todd Rowland! In this episode we’re highlighting the power & importance of metrics and data-driven decision-making in the pet care industry. No matter what pet industry space you are in, understanding your numbers is key to growth, efficiency, and customer satisfaction! info@thepawcast.pet615-995-8171

34:48

Expanding, Retirement, Looking at the $ and More w/...

The Pawcast - The Business Side of the Pet Industries ·

2024/09/09

In this episode Dr. Molly & Todd talk with industry pet-preneur Jamie Buccheri. We discuss expanding your pet care business, outside hustles, secondary income streams, pay scales, building your business to sell and much more!

34:10

Dilution is the Solution! With Botaniqa's Aga

The Pawcast - The Business Side of the Pet Industries ·

2024/08/30

We've all seen and heard, or maybe experienced, the horror stories of products go wrong! In this episode Dr. Molly & Todd talk with Aga of Botaniqa on the proper process for mixing shampoos vs. conditioners and the important role moisture and good coat care. Whether you are looking to create the perfect client pet trim, compete in grooming competitions or even participate in international dog shows, the products and how we use them matter. Good products + correct usage = Better Finished

17:11

Paws For A Good Cause w/ Founder of Diamond in the...

The Pawcast - The Business Side of the Pet Industries ·

2024/07/20

In this episode Dr. Molly & Todd talk to 501(c)3 Diamond in the Ruff founder Sharita on the charity's mission, purpose and the WHY behind what her and the team does with this traveling organization. Make sure to follow the organization's page (Diamond In The Ruff Tour) for more details, fundraising events and to contact if you are interested in hosting them in your area! https://www.facebook.com/profile.php?id=100086693538742

43:21

Getting Social w/ Amy Hillis

The Pawcast - The Business Side of the Pet Industries ·

2024/06/17

In this episode Dr. Molly & Todd speak with Amy Hillis, co-founder and executive director of Social Pet and current Chair of PACCC (Professional Animal Care Certification Council). Amy and her husband bill co-founded and organically grew Social Pet into a thriving 3-location pet boarding, daycare & grooming destination serving hundreds of pets at a time in the Charlotte, NC area. We discuss the history of Social Pet, growing organically, success tips on limiting turnover and the positive

26:04

Direct to You with PetStore Direct Co-Founder Elena...

The Pawcast - The Business Side of the Pet Industries ·

2024/05/07

In this episode Dr. Molly & Todd talk with PetStore Direcect co-founder Elena Volnova to discuss the company's history, philosophy, and their affiliate program for groomers. Elena emphasized the importance of educating customers about product use and the role of affiliate pages in promoting specific products. Lastly, she shared the company's plans for international expansion, the development of a new warehouse, and the expansion of their online presence, inviting groomers at all levels to become

31:53

Get Squeaky Clean & Reduce Water and Product Usage...

The Pawcast - The Business Side of the Pet Industries ·

2024/04/27

In this episode Dr. Molly & Todd speak with Cosmos Bathing System owner Staci Allen and brand ambassador Denise Heroux (The Ambitious Groomer) about the benefits, services provided, affordability of the system, and what shows you can find more information and a demo at! Cosmos systems have market longevity and can reduce wasted products while providing an easy product dilution ratio for groomers! Additionally, the system helps mobile groomers limit water usage (which we know is a major concern)

47:52

Education, Updates & Favorite Features with MoeGo!

The Pawcast - The Business Side of the Pet Industries ·

2024/04/19

In this episode Dr. Molly & Todd talk with MoeGo about exciting new software features. Dr. Molly & Todd talk about their favorite features, money producing messaging, time saving tips, and more! A must listen to episode for busy pet professionals!

23:09

Education is Power

The Pawcast - The Business Side of the Pet Industries ·

2024/04/08

In this episode Dr. Molly & Todd recap Intergroom and talk about the benefits of all different types of education, from trade shows to products and promotion to clients. This episode highlights some of the spotlights to be covered on the show the next several episodes and talks about The Pawcast's upcoming educational opportunities! info@thepawcast.pet(1) Facebook www.thepawcast.pet615-995-8171

67:33

The Pawcast w/ The Grooming Loop-Knowlege is Power

The Pawcast - The Business Side of the Pet Industries ·

2024/03/18

In this episode Dr. Molly & Todd speak with industry professionals Patsy Tallant and Scott Woods, co-founders of The Grooming Loop. We discuss the history of The Million Dollar Mobile, The Grooming Loop, why correct insurance is important, the pros/cons of different types of mobile units and being prepared, why groomers shouldn't just jump into mobile, the WagnTails Clean Power System, and more! Click the links below for more information.(6) Facebook The Pawcast(6) The Grooming Loop LLC |

25:53

Mobile March Madness Kick Off

The Pawcast - The Business Side of the Pet Industries ·

2024/03/04

In this episode Dr. Molly & Todd go over a lot of factors to consider when starting or expanding a mobile grooming business. They recommend shadowing and riding along with other mobile groomers, preparing for the unknown, and creating a network that can help your business along.

37:59

Pet Industry SBA Expansion Loans & More w/ FFB's...

The Pawcast - The Business Side of the Pet Industries ·

2024/02/19

In this episode Dr. Molly & Todd speak with First Financial Bank's Managing Director Schwanda Flowers. Schwanda works first-hand with pet care industry professionals to navigate the misunderstood markets for growing, selling, and expanding their pet care businesses that many typical lenders are just unfamiliar with. Schwanda talks with us about typical loan requirements, what you need to prepare for a good chance of being approved, and what the numbers need to look like for a business wanting to

35:05

Financial February- Why Knowing Your Numbers Is...

The Pawcast - The Business Side of the Pet Industries ·

2024/02/06

In this episode Dr. Molly & Todd introduce the topic Financial February. They discuss different metrics to look at and consider and why understanding your financial numbers is essential for success, sustainability, and growth.

45:26

Why You Need To Do Price Adjustments and How To Have...

The Pawcast - The Business Side of the Pet Industries ·

2024/01/15

In this episode Dr. Molly & Todd talk about why annual price adjustments are needed, how to track your own market research on new pricing, and how to have the hard conversations with clients. Grooming is not a haggle operation and you shouldn't feel guilty for adjusting your prices. Listen to real life conversations and examples with their clients and how the feedback was received. If this is an area you struggle with, don't forget we do coaching and can help you complete the best models and

24:40

Social Media and The Teton Grooming Expo with Quinci...

The Pawcast - The Business Side of the Pet Industries ·

2024/01/08

In this episode Dr. Molly & Todd talk with Quinci Cole- The Social Groomer- about the important role social media plays in your business and your brand. Quinci offers tips and advice on scheduling posts, client engagement, and talks about the upcoming Teton Grooming Expo moving to Salt Lake City this year! (2) Facebook The Social GroomerLaunching Soon! | Teton Grooming Expo (thetetongroomingexpo.com)(2) Facebook The PawcastTHE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES – Podcast,

23:43

Rocky Mountain Groom Expo 2024: Taking It to The Next...

The Pawcast - The Business Side of the Pet Industries ·

2024/01/04

In this episode Dr. Molly and Todd talk with Tina Davis, one of the founders of the Rocky Mountain Groom Expo (RMGX), on starting the expo, what groomers can look forward to at the expo in 2024, and upcoming show information! With a focus on education, some great contest options, and a vendor area, this is a great show you don't want to miss!

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The Pawcast - The Business Side of the Pet Industries

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