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PODCAST

Clinical Communication

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

health & fitness medicine

All Episodes

00:55:51

How To Discuss Hypermobility & hEDS With The Person...

Clinical Communication ·

2025/11/02

Hypermobility Spectrum Disorder (HSD) & Hypermobile Ehlos-Danlos Syndrome (hEDS) are conditions that can often come with a variety of symptoms, well beyond being someone being extra flexible and having regularly dislocating joints.They can also be quite difficult and controversial conditions to discuss for various reasons, hence even more important they are discussed here.On this episode Ben is joined by Anna Higo, Specialist Physiotherapist & Speaker in Hypermobility Syndromes, where they

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01:08:10

How To Discuss Meniscal Injuries with Carl Clifford &...

Clinical Communication ·

2025/10/26

Meniscal tears can be a significant knee injury with different treatment options available depending on a variety of factors, but how do we help patients understand the injury and management options available?On this episode Ben is joined by Carl Clifford, Lower Limb Advanced Practice Physiotherapist, and Dr Michael Cooke, Sports Medicine & Emergency Care Consultant, both from Simply MSK where they discuss:(00:00:00) – How Does Sports Medicine Work Life Balance Compare To NHS(00:01:56) – What

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01:15:53

How To Have Supportive Shoulder Instability...

Clinical Communication ·

2025/10/19

Shoulder dislocations and instability can affect patients ofmany ages, particularly in early adulthood or with aspiring athletes. How can we help these patients address the fears & uncertainties of having an unstable shoulder?On the episode Ben is joined by Edel Fanning, shoulder specialist physiotherapist with a PhD in relation to shoulder instability where they discuss;(00:00:00) – What Made Edel Pick Shoulders?(00:03:26) – Is Social Media Improving Speed Of Research Uptake?(00:08:35) – How

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00:52:24

How To Manage Difficult Conversations With Colleagues...

Clinical Communication ·

2025/10/12

This episode is different to all the others.Every Clinical Communication episode so far has been around communicating and interacting with patients. This episode is on how we interact with each other and thesignificant effect it can have on our own wellbeing, the team around us and our patients.On this episode Ben is joined by Dr Chris Turner, A&EConsultant and Co-Founder of “Civility Saves Lives”, an initiative to help enhance teamwork and civility in healthcare.Where they discuss:(00:00) –

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00:52:46

What Influences Exercise Adherence with Sue Julians

Clinical Communication ·

2025/10/06

Exercise and activity are one the pillars for improving overall health and well-being, but how can we encourage people to stick with it?On this episode Ben is joined by Sue Julians, staff writer for MSK Mag and Physio, where they discuss one of her articles earlier in the year on exercise adherence, including:(00:00) Introduction(00:40) – How Sue Became An MSKMag Writer(05:05) – What Inspired Her To Write About Exercise Adherence(09:11) – Self-Determination Theory(11:21) – Enhancing Autonomy(15:12)

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00:39:32

How To Discuss Cervical Myelopathy with Dr Ben Davies

Clinical Communication ·

2025/09/28

Cervical Myleopathy is a rare but very serious condition,which can result in rather difficult conversations, including around surgery and discussing long term expectations that could significantly affect someones life. On this episode Ben is joined by Dr Ben Davies, Neurosurgeon& Academic Researcher into Cervical Myleopathy where they discuss;(00:00) – Intro(00:44) – What Made Ben Choose Myelopathy & Kept Him Interested In It(03:49) – Why Is Myleopathy Not As Popular As A Research

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00:32:29

Bonus Content 4: Choice In Shared Decision Making,...

Clinical Communication ·

2025/09/21

It's time for the 4th Bonus Content featuring extra content from recent guests including:David Alderton (00:42):If Doing Nothing Is Always An Option, Is There Always A ChoiceIn Shared Decision Making?Derek Griffin (06:06):Achieving Buy-In For Pacing, Finding The "Why" Behind Someones Activity Behaviour & Fibromyalgia Stigma And BeliefsPauline-Clare Callaghan (14:00):Pregnancy & EndometriosisLianne Wood (22:02): Challenges when trying review to review papers on

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01:01:54

Common Communication Assumptions & Missteps with...

Clinical Communication ·

2025/09/14

Clinicians are becoming more aware of the importance ofcommunication skills in clinical practice, but this doesn’t mean things always go to plan.On this episode Ben is joined by Vincent Kortleve, who is a published author and educator in communication skills, as well as being a trained Psychologist and Physiotherapist.On this episode they discuss:(00:00:00) – Intro(00:00:49) - How Much Has Vincent’s Communication Skills Teaching Changed Over The Years(00:04:17) - Vincents Book “Communication Skills

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00:42:10

What Influences The Outcomes Of Exercise For Back...

Clinical Communication ·

2025/09/07

Exercise is one of the most common treatment suggestions for low back pain. Yet outcomes in the research are variable. What are some of the contextual factors that can influence the outcome of using exercise to treat low back pain?And how much does adherence really matter?On this episode Ben is joined by Lianne Wood, Senior Research Fellow at the University of Exeter and Advanced Practice Physiotherapist, where they discuss:(00:00) – Introduction(00:58) - Lianne’s Realist Review Into Contextual

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01:03:58

How To Discuss Stem Cell Injections For Joint Pain...

Clinical Communication ·

2025/08/31

The use of stem cells to treat various medical issues includingjoint pain is gaining more and more awareness, which means patients are asking about them more frequently. Yet most of us know very little about them, so how should weanswer the questions that commonly come up?On this episode Ben is joined by Dr Ansar Mahmood, Consultant Orthopaedic Trauma Surgeon and American Board Certified in Regenerative Medicine, where they discuss:(00:00:00) - Introduction(00:00:59) - The history of stem cells,

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00:43:08

How To Discuss Endometriosis With The Person In Front...

Clinical Communication ·

2025/08/24

It is estimated over 190 million women around the world haveendometriosis, and with awareness increasing and more management options becoming available, those with the diagnosis may have more questions than ever before.On this episode of clinical communication Ben is joined by Pauline-Clare Callaghan, Specialist Pelvic Health Physiotherapist and Educator with Endometriosis UK. On this episode they discuss:(00:00) - Introduction(01:00) - The dangers of the edometriosis MRI report(03:07) - Why does it

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00:52:39

Shared Decision Making Masterclass with David Alderson

Clinical Communication ·

2025/08/17

Shared decision making appears in almost every clinical guideline — but in the real world of clinical practice, how often do we actually do it well?In this episode of Clinical Communication, Ben is joined by David Alderson, Senior Lecturer at Sheffield Hallam University and Specialist First Contact Physiotherapist, whose specialist interest is shared decision making during consultations. They explore how clinicians can genuinely share decisions with patients. From practical strategies to common

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01:01:54

How To Discuss Fibromyalgia With The Person In Front...

Clinical Communication ·

2025/08/10

Fibromyalgia can be a tricky condition to discuss as various opinions on it exist across society and evidence around it is always evolving. Thankfully on this episode Ben is joined by Derek Griffin, Specialist Musculoskeletal Physiotherapy and International Speaker on persistent pain management, especially Fibromyalgia. On this episode they discuss:(00:00:00) - Introduction(00:01:15) - Awareness Of Fibromyalgia In Society(00:07:07) - How To Help Someone Understand Fibromyalgia(00:25:38) - Should We

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00:36:41

Bonus Content 3: CFT Behind The Scenes, Managing...

Clinical Communication ·

2025/08/03

Before every Clinical Communication episode extra questionsare asked to guests to help them get settled in. The responses aren’t released at the time, until now…On this bonus content episode:(00:00) - Introduction(00:56) - Ian CowellHow A Cognitive Functional Therapy Paper Comes Together(14:16) - Jo TurnerHow Clinicians Can Feel Comfortable Not Always Knowing The Answer(20:32) - Chris Tiley What Exercise Gets Harder As We Get Older?(22:37) - Bill Taylor Should We Match Patient Language For Private

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00:52:23

The Future Of Communication & Teaching It with Dr F...

Clinical Communication ·

2025/07/27

Clinical communication knowledge is always progressing andwe are way beyond just listening and having good rapport. So what else do we need to consider and how should it be taught to future healthcare professionals?This episode is from a recording of the “Healthcare Education Transformation” podcast that Ben was recently on with Dr F Scott Feil, where we discuss:(00:00) – Introduction(07:21) - Why Communication Is Important(21:44) - What Is Going Well In Communication Teaching InHigher

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00:48:33

Guiding & Supporting Those With Persistent Pain with...

Clinical Communication ·

2025/07/20

More resources are becoming available on how to supportthose with persistent pain, yet challenging conversations can still occur, especially when someone is still going through a medical journey and expectations are still uncertain.This episode is a recording between Ben and Dr Mark Kargela, Specialist Physical Therapist in Persistent Pain, on Mark’s “Modern Pain Podcast” where they discuss: (00:00) – Introduction(05:42) – How Communication Knowledge Has Evolved Over Time(11:26) – Guided Discovery

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01:21:24

Difficult Conversations, Cues, Non-Verbal...

Clinical Communication ·

2025/07/13

A few weeks ago I was a guest on the Physio Pulse podcastwith Jeff Morton & James Horner. They kindly gave me a copy of the recording to release here, where we discuss:(00:00:00) – Introduction(00:05:00) - How Ben Became A Communication Skills Facilitator(00:10:50) - Why Communication Skills Are Becoming More Embraced By Clinicians(00:19:51) - Does Having A Specialist Job Title & Appearance Come With Greater Influence Over Patients?(00:22:18) - How To Have Difficult Conversations With More

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00:06:55

How To Sound Like An Expert (Even When You Don’t Feel...

Clinical Communication ·

2025/07/06

It is well known that the more perceived expertise andcompetence we have in someone, the more likely we are to trust them and have a better outcome. This is great if you are a clinician with extensive expertisein a certain area, though not all of us are. But there are ways we can sound like an expert to achieve the same results without being disingenuous. Which is the topic of this short episode.Find this useful? Then do share & subscribe.You can follow Ben across social media

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01:10:15

How To Reassure Patients with Ian Cowell

Clinical Communication ·

2025/06/29

How To Reassure Patients with Ian CowellReassurance is included in clinical practice guidelines acrosshealthcare and is usually a part of any assessment. Yet, very little research and guidance existed on how to go about doing it. But there has been recent new research that suggests whatdoes (and doesn’t) work when trying to reassure those with chronic low back pain, which could be applied across many other conditions.On this episode Ben is joined by the lead author Ian Cowell.Clinician, Educator

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00:27:31

Advanced Pain Communication

Clinical Communication ·

2025/06/22

Plenty of podcast, articles, videos and other resources talk through the words and analogies we can say to help someone understand their pain. This can give clinicians the right words to say, but they may still have no effect, as it is not just knowing WHAT to say, but knowing WHEN and HOW to say it.This episode is the audio from a recent webinar I have given called "Advanced Pain Communication". Want to have this or something similar delivered live to you or your team?Want to see the

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