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PODCAST

Travel Agent Takeaways

By Destination Webinars

Are you a travel advisor in Australia or New Zealand looking for short, reliable updates from destinations and suppliers?Your host Charlie Trevena, from Destination Webinars, brings you a podcast series of bite-sized chats with reps, sales managers, and other travel industry legends, delivering news, tips, and insights to keep you informed and ahead of the game.We know you’re busy doing an amazing job selling travel and want to help make it easy for you to learn and keep in touch in your own

society & culture places & travel

All Episodes

23:35

From Istanbul to ANZAC Cove: Turkey Adventures with...

Travel Agent Takeaways ·

2025/10/27

In this episode of Travel Agent Takeaways, Charlie chats with Vanessa Wallace, owner of V Travel Network, about travelling in Turkey and the Anzac Day 2026 commemorations. Vanessa shares her deep personal connection with Turkey, and explains why the country appeals to so many travellers with its mix of history, culture, and stunning scenery. She outlines how V Travel Network partners with Fez Travel to offer small-group tours across Turkey, including unique Anzac Day experiences a...

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11:20

Dive into Vanuatu with Jess Cory from the Vanuatu...

Travel Agent Takeaways ·

2025/10/20

Will you Answer the Call of Vanuatu? And did you know, Vanuatu is home to some of the world’s best diving? From the famous SS President Coolidge wreck, to pristine reefs teeming with marine life. In this episode of Travel Agent Takeaways, Charlie chats with Jess Cory from the Vanuatu Tourism Office about why Vanuatu should be on every diver’s bucket list, how agents can package diving with other adventures, and the trade resources available to help you sell it with ease. Vanuatu R...

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17:29

California Unlocked: Diversity, Value & Big...

Travel Agent Takeaways ·

2025/10/13

Dreaming of selling California with confidence? In this episode of Travel Agent Takeaways, Charlie catches up with Eva Huezo from Visit California to uncover the Golden State’s diverse landscapes, vibrant culture, and insider tips for showcasing its true value. From world-famous icons to authentic local moments, discover how to help your clients experience more of California in every trip. Plus, get a sneak peek into Visit California’s upcoming 6-part Mini Webinar Series launching...

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25:47

LinkedIn for Travel Agents: Building Industry...

Travel Agent Takeaways ·

2025/07/21

Are you keen to grow your travel industry network? In this episode, Charlie welcomes back Anna Shannon from Travel Agent Finder to explore the untapped potential of LinkedIn for travel agents - not as a tool for gaining clients, but as a platform for professional visibility, networking, and industry engagement. Together, they discuss why LinkedIn stands apart from other social platforms, how agents can strategically optimise their profiles, and what kinds of content help build authority...

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19:21

Celebrating 70 Years of Magic with Steph Johnson from...

Travel Agent Takeaways ·

2025/07/14

Are you and your clients Disney fans? Charlie is joined by Steph from Disney Destinations to celebrate the 70th anniversary of Disneyland Resort. They reflect on Disneyland’s rich legacy since its 1955 opening and the emotional connection families from Australia and New Zealand have built with the park over generations. Steph shares personal stories, the magic for all ages, and why Disneyland is never a “one and done” experience. She teases a host of 70th anniversary highlights, i...

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15:26

Extraordinary Expedition Cruising with Amber Wilson...

Travel Agent Takeaways ·

2025/07/07

What's the difference between Hurtigruten and HX? In this episode, Charlie chats with Amber from HX (Hurtigruten Expeditions) to explore what sets this cruise line apart in the growing world of expedition cruising. Amber explains the brand’s evolution from its Norwegian heritage to becoming its own identity, offering all-inclusive voyages focused on science, sustainability, and transformative travel. With destinations spanning over 250 locations in more than 30 countries—including Antar...

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23:18

Linger longer in Vancouver with Di Schinella from...

Travel Agent Takeaways ·

2025/06/30

Vancouver is not just a gateway, it's a destination in its own right. In this episode of Travel Agent Takeaways, Charlie chats with Di Schinella, local representative for Destination Vancouver, fresh from her most recent 10-day visit to the city. Di shares a personal and passionate take on why Vancouver is more than just a pre- or post-cruise stopover. From cherry blossoms in spring to buzzing patios in summer and mild winters perfect for exploring the sea wall, Vancouver offers a...

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16:42

Soaring To 2026 with Shelley Poten from Albatross Tours

Travel Agent Takeaways ·

2025/06/23

Are you looking for a reliable, trade-friendly touring partner? Look no further than Albatross Tours. In this episode, Shelley Poten from Albatross Tours shares a raft of exciting updates, including multiple recent accolades such as back-to-back NTIA Awards, a Women in Travel honour, and a stellar employee satisfaction score. She reflects on the importance of having a happy team and strong industry support, particularly from travel agents, which she sees as central to Albatross’ success...

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15:29

Selling Switzerland with Ease with Sonia Holt from...

Travel Agent Takeaways ·

2025/06/16

Do you want to sell Switzerland with ease? In this episode of Travel Agent Takeaways, Charlie is joined by Sonia Holt, Marketing Manager for Switzerland Tourism in Australia and New Zealand, to delve into what makes Switzerland a compelling destination. Sonia highlights Switzerland’s year-round appeal—from spring wildflowers to golden autumn landscapes, magical Christmas markets, and world-class skiing. She also talks about the country’s unmatched efficiency, safety, and, of course, its...

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15:42

Southeast Asian Adventures with Dennis Basham from...

Travel Agent Takeaways ·

2025/06/09

Are you keen to sell more Southeast Asia tours? In this episode of Travel Agent Takeaways, I catch up with Dennis Basham, Managing Director for Exoticca in Australia, to explore the brand’s unique offerings for travel agents in the region. Dennis highlights Exoticca's background as a B2B-only tour operator focused on making it easy for agents to sell immersive small group and private tours. Founded in Barcelona and launched in Australia in late 2024, Exoticca has gained quick traction t...

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19:29

Road Trippin’ Route 66 with Lexie Miliatis from Brand...

Travel Agent Takeaways ·

2025/06/02

Planning a USA itinerary for your clients and want to offer something truly unforgettable? In this episode of Travel Agent Takeaways, I’m joined by the fabulous Lexi Miliatis, Brand USA’s Trade Manager for Australia and New Zealand. With 46 U.S. states under her belt, Lexi shares why she’s so passionate about road trips, and how agents can craft unforgettable self-drive experiences for their clients to coincide the 100th anniversary of Route 66 in 2026. We talk small-town gems, iconic roadsid...

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22:41

Lesser Known & Luxury Japan with Harriett Bougher...

Travel Agent Takeaways ·

2025/05/26

Want to wow your clients with Japan itineraries they’ve never seen on Instagram? If you’re looking to send your clients somewhere special in Japan, this episode is packed with unique, firsthand experiences that go far beyond Tokyo and Kyoto. I’m joined by Harriett Bougher from JNTO, Adam Burke from Scenic, and Ruth Bullock from AH Travel Associates, three seasoned travel experts who recently explored regional Japan. You’ll hear about hidden gems like Takachiho Gorge, a 1760s sake distillery, ...

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15:43

Travel Agent Masterclasses with Kate Webster from...

Travel Agent Takeaways ·

2025/05/19

Want simple ways to make your job as a travel advisor easier, without spending hours hunting for answers? If so, this chat is for you. In this episode, I catch up with with Kate Webster, new owner of Travel Monitor and a passionate advocate for helping travel agents like you. Kate shares how her brand-new Agent Masterclass articles are designed to support agents at every stage of their careers, from newbies to seasoned pros. You’ll hear how she chooses her topics based on real agent ...

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17:20

Checking In with Janis McDonald from Air Canada

Travel Agent Takeaways ·

2024/12/16

Don't you love that feeling of getting on the plane?In this final episode of season two, I’m joined by Janis McDonald, Sales Manager for Air Canada, to share her insider tips and expert advice on making the most of Air Canada’s onboard experience and seamless connections.We discuss a bit of destination inspiration, including some of Janis’ bucket list favourites such as Churchill’s polar bears, Quebec’s magical Ice Hotel and the Northern Lights in the Northwest Territories. Plus, you'll get h...

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20:48

Behind the Scenes in LA with Kathleen Brown from Los...

Travel Agent Takeaways ·

2024/12/12

Have you ever wondered how to truly get the most out of Los Angeles for your clients, no matter how many times they’ve been?In this episode, I chat with Kat Brown, Director, Travel Trade - Asia Pacific at Los Angeles Tourism & Convention Board, based in Sydney. Kat shares her wealth of knowledge about the city, breaking down LA’s seven regions and revealing hidden gems, must-dos, and tips for all kinds of travellers—from first-timers to seasoned visitors. Learn how to confidently recommen...

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12:00

A Beginner's Guide to Oregon with Joanne Motta from...

Travel Agent Takeaways ·

2024/12/08

Do you know much about Oregon? What makes this state so special for travellers?In this episode I chat with Joanne Motta, Travel Oregon’s Trade Director for Australia and New Zealand, to give you a beginner’s guide to the stunning state of Oregon. From its breathtaking natural wonders to its vibrant city life, Joanne shares everything you need to confidently talk to your clients about why Oregon should be in their travel plans.You’ll learn about Oregon’s diverse landscapes, the best acti...

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16:05

A French Immersion with Clelie Collas from Atout France

Travel Agent Takeaways ·

2024/11/25

Are you keen to dive deeper into France and create immersive itineraries for your clients?In this episode, I chat with Clelie Collas, the Trade Marketing Manager for Atout France Australia and New Zealand. Clelie shares highlights from her recent trip to France, including her experience on the direct Perth-to-Paris flight and innovative wine tourism offerings and immersive wine and food experiences.We also talk about what’s coming up for France in 2025 - major events like the reopening of Not...

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20:51

Off the Beaten Track with Vanessa Wallace from V...

Travel Agent Takeaways ·

2024/11/11

Are you looking for ways to deliver the best, customised travel experiences for your clients while saving time and minimising hassle?In this episode, I chat with Vanessa Wallace, owner of V Travel Network, who shares how her company tailors unforgettable journeys for travellers seeking unique, off-the-beaten-track destinations. From complex, curated packages to specialised pre- and post-trip arrangements, Vanessa explains how V Travel Network makes it easy for agents to craft custom FIT itine...

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13:29

Kicking Off the Festive Season with Shelley Poten...

Travel Agent Takeaways ·

2024/11/04

Are you ready to give your clients a hassle-free, magical Christmas in Europe?I chat with Shelley Poten, managing director of Albatross Tours, as she shares insights on how travel agents can help their clients plan the perfect European Christmas getaway.Shelley highlights Albatross Tours' unique small-group festive tours, designed specifically for Australian and Kiwi travellers, and how agents can take advantage of their seamless booking process to provide their clients with a stress-free hol...

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16:22

How to Elevate Your Travel Sales with Nicole...

Travel Agent Takeaways ·

2024/10/28

Are you ready to boost your travel sales with some simple strategies you can apply today?In this episode I chat with Nicole O'Sullivan, founder of Birds Eye View Consulting, a seasoned travel industry expert turned sales coach. Nicole breaks down the winning ‘Three Cs’ strategy - connection, confidence, and conversion, with actionable tips that you can start using today.Find out how to create authentic connections with clients, build confidence and craft a sense of urgency that drives b...

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35 results

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