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PODCAST

Property & Casualty 360 Perspectives Podcast

Property Casualty 360

Perspectives taps into PropertyCasualty360.com"s partners to provide leading insights on pressing topics shaping the industry. This podcast will feature new analysis on the technology, regulations and best practices that help P&C professionals guide their customers through all facets of the insurance, claims and risk management process.

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All Episodes

22:09

Protecting Your Clients’ Fall and Winter Events from...

Property & Casualty 360 Perspectives Podcast ·

2025/09/17

Unpredictable fall and winter precipitation can cause major revenue loss for seasonal outdoor events like festivals and holiday markets. Andy Klaus, Vice President of business development at Vortex Weather Insurance, shares how parametric insurance helps agents and brokers protect clients against these risks, delivering fast payouts and filling gaps left by traditional coverage. In this podcast, you’ll learn: What new vulnerabilities for fall and winter events are introduced by shifting

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10:28

Why the E&S Property Market Needs a New Playbook

Property & Casualty 360 Perspectives Podcast ·

2025/08/21

Tonya Courtney of Nationwide explains why brokers and carriers are rethinking their approach to risk and growth in today’s market. The E&S property market is in a period of transition. While rates are easing and capacity is returning, volatility remains. Tonya Courtney, head of E&S Brokerage Property at Nationwide, explains why this tension makes the market riskier and why old strategies like broad appetite and aggressive pricing no longer work. In this podcast, you’ll learn: What increased CAT

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08:36

The Best Defense Is a Good Offense When Preparing for...

Property & Casualty 360 Perspectives Podcast ·

2025/08/12

John Otero and Robert Montgomery from 1-800 WATER DAMAGE share tips to help insureds put up their best defense against a fire. As fire season approaches, insureds must start thinking about the best way to protect their home and family against a possible devastating fire event. A lot of preparation and strong partnerships with insurers and restoration professionals are key to ensuring the best outcome should a fire occur. In this podcast, John Otero, Regional Business Coach at 1-800 WATER DAMAGE, and

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12:47

An Ounce of Prevention (and Preparation) for Flood...

Property & Casualty 360 Perspectives Podcast ·

2025/07/02

Flood damage differs quite a bit from water damage, and the measures to get ready differ as well. Peak flood season can leave both insurers and homeowners underwater — literally and figuratively. But insurers can make the entire claims process much smoother for their customers when they understand the complexities flood claims present. In this podcast, Rick Wahlstrom and Jordan Demmon, both from 1-800 WATER DAMAGE, discuss the finer points of flood claims, and how insurers can work together with

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12:52

What Makes Contents Restorable?

Property & Casualty 360 Perspectives Podcast ·

2025/06/23

Mike Case of Blue Kangaroo Packoutz explains the key factors restoration pros consider in this podcast episode. Choosing the right restoration strategy involves many factors, including the type of loss, extent of damage, materials, and overall value of an item. Mike Case, director of operations at Blue Kangaroo Packoutz, explains how restoration teams decide whether they can restore an item and how sentimental value impacts the policyholder experience. In this podcast, you’ll learn: How the type

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10:19

Why Training Gaps Can Slow Down CAT Season Responses

Property & Casualty 360 Perspectives Podcast ·

2025/06/23

Ken Davis and Tim Singnysane of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, discuss why training is more important than ever as insurers prepare for the upcoming CAT season. Increasing claims volumes, rising customer expectations, and fast-changing technology are putting even more pressure on CAT response teams. Ken Davis, claims partnership manager at BELFOR Franchise Group, and Tim Singnysane, director of operations at 1-800 WATER DAMAGE, explain how gaps in practical experience,

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14:46

How Technology Is Transforming Claims Management and...

Property & Casualty 360 Perspectives Podcast ·

2025/03/27

Advanced technologies are helping claims professionals document losses more efficiently and generate more accurate estimates. Rick Wahlstrom, who handles estimate review and compliance at BELFOR Property Restoration, explains how these tools are transforming outdated methods, reducing costs, and improving efficiency. Wahlstrom also represents BELFOR Franchise Group’s Claims Partnership Program, which is supported by BELFOR’s 1-800 WATER DAMAGE and Blue Kangaroo Packoutz brands. He emphasizes the

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15:27

How Restoration Partners Impact Claims Costs

Property & Casualty 360 Perspectives Podcast ·

2025/03/25

David Gavilanes of Blue Kangaroo Packoutz shares key insights on choosing a contents restoration partner that supports efficiency and controls costs. Selecting a restoration partner with the right experience and capacity is important for preventing project delays and cost inefficiencies. David Gavilanes, training development leader and regional business coach at Blue Kangaroo Packoutz, explains how vendor selection impacts the overall claims process, highlighting the importance of clear

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21:23

The Differences Between Residential and Commercial...

Property & Casualty 360 Perspectives Podcast ·

2024/10/22

Tim Fagan of 1-800 WATER DAMAGE discusses strategies to streamline the claims restoration process and addresses the differences between commercial and residential claims. The claims restoration process involves many variables, each affecting the speed and cost of claim resolution. As the scope of residential and commercial claims can differ, Tim Fagan, brand president at 1-800 WATER DAMAGE, offers suggestions for improving the restoration process to benefit both insurance carriers and

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14:56

Why Property Risk Analysis Keeps Getting More...

Property & Casualty 360 Perspectives Podcast ·

2024/10/15

Through a combination of artificial intelligence (AI) and computer vision models applied to aerial imagery – and delivered through a comprehensive software solution – Nearmap changes the way insurers manage and price property risk. It earned them multiple PropertyCasualty360 Luminaries Awards, including as a company for its risk management innovation and technology innovation. Individually, Dave Tobias, general manager of Insurance at Nearmap, was named as a risk management innovation Luminary for

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10:51

Specialty Insurance Market Challenges and...

Property & Casualty 360 Perspectives Podcast ·

2024/09/11

Market conditions that are a moving target, talent shortages, and quick advancements in technologies such as AI have created unique challenges for the specialty insurance market. According to Mike Kerner, a member of the board of management at Munich Re responsible for global specialty insurance, while there are challenges in specialty re-insurance, there’s also room for optimism. In this podcast, you’ll hear: The value of expertise, stability and partnerships in the specialty market; What he

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13:06

Closing the Loop After a Fire

Property & Casualty 360 Perspectives Podcast ·

2024/09/09

Fire and smoke events can be one of the more stressful moments for a policyholder. This podcast looks at some key ways to make them whole again. Fire and smoke incidents create complex challenges and potential delays in the claims process for insurance companies. Bill Gordon, regional business coach at 1-800 WATER DAMAGE, and Tim Singnysane, director of operations at 1-800 WATER DAMAGE, share best practices for improving claims efficiency, identifying hidden damages earlier, and improving customer

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13:03

Why Water Damage Is Not Just a Drop in the Bucket

Property & Casualty 360 Perspectives Podcast ·

2024/08/27

Ken Davis and Bill Gordon of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, explain strategies to optimize water claims efficiency without increasing costs during high-volume events. Hurricanes, floods, and other water-related events lead to spikes in claims volumes for insurance companies. As carriers work to efficiently manage the ebb and flow of water claims, Ken Davis, claims partnership manager at BELFOR Franchise Group, and Bill Gordon, regional business coach, at 1-800 WATER DAMAGE

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16:49

Why Person-Level Intelligence Is the Next Step for...

Property & Casualty 360 Perspectives Podcast ·

2024/08/20

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19:47

Adopt Proactive Customer-Retention Strategies to...

Property & Casualty 360 Perspectives Podcast ·

2024/02/22

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18:01

What’s your Auto Risk Exposure?

Property & Casualty 360 Perspectives Podcast ·

2024/01/22

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18:05

What Insurers Should Know about Rapidly Changing...

Property & Casualty 360 Perspectives Podcast ·

2024/01/11

In today’s environment, global financial mandates are evolving quickly to thwart money laundering activities, and because insurance companies are considered financial institutions, they are subject to comply with the changes. In this episode with LexisNexis Risk Solutions, Bob McConn, the associate vice president for claims solutions, shares his take on the current situation, as well as strategies carriers can employ to work toward compliance. You’ll also hear: How the U.S. regulatory landscape

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18:15

Innovating Insurance - The Tech-Driven Evolution of...

Property & Casualty 360 Perspectives Podcast ·

2024/01/10

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19:46

Understanding Credit-Based Insurance Scores and Their...

Property & Casualty 360 Perspectives Podcast ·

2023/12/11

As insurance risk continues to evolve, understanding the use of CBIS has become increasingly important. In this podcast, Gary Sanginario, associate vice president of product management, and Prasanth Kambhatla, associate vice president of data science, both experts at LexisNexis Risk Solutions, take a look at CBIS, including its history and how it continues to benefit both insurers and consumers. You’ll also hear: How CBIS helps predict a consumer’s risk and how insurers leverage it to predict

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12:27

How Independent Agents Can Transform a Hard Market...

Property & Casualty 360 Perspectives Podcast ·

2023/12/06

Rising premium rates, stricter underwriting, and carriers pulling out of states are creating challenging marketing conditions for independent agents looking to maintain and grow their book of business. In this podcast, Michael Streit, general manager at Applied Systems’ EZLynx company, discusses the challenges posed by hard insurance markets for independent insurance agencies and the strategies for navigating difficult conditions. You’ll also hear about: The drivers of the current hard market

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117 results

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