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PODCAST

Crossroad Conversations with the Lewis Brothers

Matt Lewis, Shelby Lewis, and Taylor Lewis

Feel the dynamic energy of the Lewis Brothers as they deliver real stories and lessons that keep local businesses on their toes, and share how experiences in the community inspire them to keep on driving.

leisure automotive

All Episodes

61:53

Ep.60 - Noise vs. Signal: How to Tune Out the...

Crossroad Conversations with the Lewis Brothers ·

2025/11/06

In Episode 60 of Crossroad Conversations, the Lewis Brothers tackle the advice overload era—where everyone’s an expert, and good leadership means knowing who not to listen to. From TikTok “gurus” to bestselling authors, they break down how to separate signal from noise, evaluate advice for credibility, and align new ideas with your company’s culture and values. They share stories of wasted training programs, cultural mismatches, and “hype content” that doesn’t survive contact with real busine...

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61:52

Ep.59 - The Silent Killer of Business: Assumptions

Crossroad Conversations with the Lewis Brothers ·

2025/10/30

In Episode 59 of Crossroad Conversations, the Lewis Brothers expose the silent killer of business: assumptions. From assuming employees understand priorities to believing customers know your process, the conversation unpacks how false clarity creates blind spots that stall progress. They share stories of miscommunication, unclear expectations, and unspoken motives—and how leaders can replace assumption with accountability, structure, and clear follow-up. The brothers reveal how even strong te...

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71:43

Ep.58 - Leadership Confessions: Our Hardest Lessons...

Crossroad Conversations with the Lewis Brothers ·

2025/10/23

In Episode 58 of Crossroad Conversations, the Lewis Brothers open up about their toughest leadership lessons and the costly mistakes that shaped who they are today. From the challenges of promoting only from within to learning the balance between kindness and accountability, they share real stories of growth, humility, and resilience. The conversation covers the creation and evolution of the Lewis Guarantee, how emotional decisions can derail progress, and the importance of slowing down, anal...

en-us

45:02

Ep.57 - Breaking the Rules: When Leaders Shouldn't...

Crossroad Conversations with the Lewis Brothers ·

2025/10/16

In Episode 57 of Crossroad Conversations, the Lewis Brothers dive into the art of breaking the rules—not recklessly, but strategically. They explore when “best practices” can become barriers, how to challenge the classic “that’s how we’ve always done it” mindset, and why bold moves often unlock growth and trust. From real dealership examples—like transparent pricing, ditching appointment scheduling, and flexible staffing—to lessons from industries like retail and real estate, the episode reve...

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63:56

Ep.56 - The Slow Death Of Success: How to Spot...

Crossroad Conversations with the Lewis Brothers ·

2025/10/09

In Episode 56 of Crossroad Conversations, the Lewis Brothers go after a silent business killer: complacency—“a feeling of smug or uncritical satisfaction with oneself or one’s achievements.” They explain why complacency is hard to spot while you’re in it, how success often hides stagnation, and how to put guardrails in place before performance slides. The conversation gets tactical: trimming “dead expense” (including payment processing waste), auditing marketing/advertising for fat to cut, de...

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61:26

Ep.55 - Innovation vs. Tradition: Finding the Balance

Crossroad Conversations with the Lewis Brothers ·

2025/10/02

Summary In this episode of Crossroad Conversations, the Lewis Brothers dive into the ongoing challenge of balancing innovation vs. tradition in business. From the rise of EVs and AI tools to maintaining customer trust through authentic connections, they explore how leaders can embrace change without losing the culture and values that built their success. The conversation breaks down when to lean on tradition, when to push forward with innovation, and how leaders can guide their teams t...

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60:08

Ep.52 - Time for a Gut Check; How Business Leaders...

Crossroad Conversations with the Lewis Brothers ·

2025/09/25

Summary In this episode of Crossroad Conversations, the Lewis Brothers tackle the age-old question: Should business leaders trust their gut, the data, or outside voices when making critical decisions? They dive into how intuition develops over time, when emotions can cloud judgment, and why balancing facts with instinct is key for effective leadership. Using real-world examples from football play-calling to dealership decision-making during COVID, the brothers break down the risks of r...

en-us

63:52

Ep.53 - Brick by Brick: How Dodo Coffee Built a...

Crossroad Conversations with the Lewis Brothers ·

2025/09/18

In this episode of Crossroad Conversations, the Lewis Brothers sit down with Isaiah, founder of Dodo Coffee, to explore how a dream, a rundown 600 sq ft building, and an unwavering commitment to clean coffee turned into one of Northwest Arkansas’s fastest-growing coffee brands. Isaiah shares how he and his wife Sarah moved from Washington to Arkansas, built their first shop “brick by brick,” then lost it to road expansion within a year. Instead of quitting, they pivoted to a coffee trailer an...

en-us

57:29

Ep.52 - 52 Weeks of Leadership: Lessons Learned &...

Crossroad Conversations with the Lewis Brothers ·

2025/09/11

In this episode of Crossroad Conversations, the Lewis Brothers reflect on a year of leadership lessons learned through their podcast. They discuss the importance of self-improvement, the challenges of leadership, and the necessity of building a supportive network. The conversation emphasizes the significance of workplace culture, the need for adaptability in business, and the value of employee retention. The brothers share insights on how to navigate the complexities of leadership while foste...

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65:04

Ep.51 - Shut up and Listen - 2 ears - 1 mouth - The...

Crossroad Conversations with the Lewis Brothers ·

2025/09/04

Summary In this episode of Crossroad Conversations, the Lewis Brothers delve into the critical role of listening in leadership and business. They explore how understanding employee frustrations, listening with intention, and asking the right questions can lead to better communication and problem-solving. The discussion emphasizes the importance of patience and building trust through active listening, as well as the dangers of always feeling the need to have the answers. The episode also touc...

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66:27

Ep.50 - Real Leadership Q&A: Honest Answers to Tough...

Crossroad Conversations with the Lewis Brothers ·

2025/08/28

Summary In this episode of Crossroads Conversations, the Lewis Brothers discuss the intricacies of running a family business, emphasizing the importance of leadership, community trust, and employee engagement. They share insights on navigating growth, maintaining a strong company culture, and the significance of clear communication and training. The conversation also touches on the challenges of starting a business, the reality of sustaining success, and the need for adaptability in a changi...

en-us

67:45

Ep.49 - Burned Out and Still in Charge: The Dark Side...

Crossroad Conversations with the Lewis Brothers ·

2025/08/21

Summary In this episode, the Lewis Brothers discuss the challenges of leadership under stress and burnout. They explore the hidden costs of unchecked stress, the importance of delegation, and how to create a supportive culture that fosters emotional resilience. The conversation emphasizes the need for leaders to manage their stress effectively, reset under pressure, and normalize conversations around stress within their teams. They also highlight the significance of vulnerability in leadersh...

en-us

65:36

Ep.48 - Stop Being So Nice: How Weak Leadership...

Crossroad Conversations with the Lewis Brothers ·

2025/08/14

Summary In this episode of Crossroad Conversations, the Lewis Brothers discuss the fine line between kindness and weakness in leadership. They emphasize the importance of addressing conflicts directly and the consequences of avoiding tough conversations. The conversation explores how empathy can sometimes lead to enabling poor performance, and the need for leaders to set clear expectations. The episode concludes with insights on leading with clarity and the significance of maintaining a stro...

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55:03

Ep.47 - Why Leaders Fail — And What Smart Ones Learn...

Crossroad Conversations with the Lewis Brothers ·

2025/08/07

Summary In this episode of Crossroad Conversations, the Lewis Brothers delve into the theme of failure in leadership, emphasizing that failure is not final but rather a stepping stone to success. They discuss the importance of vulnerability, accountability, and learning from mistakes, highlighting that true leadership is about owning failures and using them as opportunities for growth. The conversation also touches on the significance of creating a culture that embraces learning from failure...

en-us

64:09

Ep.46 - The Cost of Chasing Trends

Crossroad Conversations with the Lewis Brothers ·

2025/07/31

Summary In this episode of Crossroad Conversations, the Lewis Brothers discuss the complexities of chasing trends in business, particularly in the automotive industry. They explore how to differentiate between real trends and distractions, the hidden costs associated with trend chasing, and the importance of maintaining brand identity while adapting to new market demands. The conversation also touches on customer experience, the significance of the Lewis Guarantee, and the cultural implicati...

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57:33

Ep. 45 - The Art of Intentional Discomfort: How...

Crossroad Conversations with the Lewis Brothers ·

2025/07/24

Summary In this episode, the Lewis Brothers discuss the importance of leading by example and how leaders can influence their teams to grow by embracing discomfort. They explore the concepts of comfort, growth, and panic zones, emphasizing the need to avoid complacency in business. The conversation highlights strategies for cultivating a growth culture, the significance of self-imposed challenges, and the dynamics of team interactions. The episode concludes with practical advice on nudging t...

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55:16

Ep.44 - Beyond the First Listen: Unpacking Key...

Crossroad Conversations with the Lewis Brothers ·

2025/07/17

In this episode of Crossroad Conversations, the Lewis Brothers reflect on key themes from their previous episodes, focusing on productivity in leadership, the importance of building strong teams, fostering a positive company culture, managing difficult employees, and the significance of effective inventory control. They emphasize the need for leaders to empower their teams, adapt their management styles, and maintain a strong company culture to ensure success in their family business. In this...

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62:52

Ep.43 - The Ethical Compass: Navigating Moral...

Crossroad Conversations with the Lewis Brothers ·

2025/07/10

In this episode of Crossroads Conversations, the Lewis Brothers discuss the importance of ethics in business, focusing on building trust, defining values, and navigating moral dilemmas. They emphasize the need for clear communication of non-negotiables and the ripple effect of ethical choices on employees and customers. The conversation highlights the significance of long-term thinking and creating a culture of accountability and trust within a business. Through personal anecdotes and example...

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67:45

Ep.42 - Fake It 'Til You Make It: Is This Leadership...

Crossroad Conversations with the Lewis Brothers ·

2025/07/03

In this episode of Crossroad Conversations, the Lewis Brothers discuss the concept of 'faking it till you make it' in the context of business leadership. They explore the importance of projecting confidence, the fine line between confidence and cockiness, and the potential downsides of deception in leadership. The conversation emphasizes the need for transparency and vulnerability in leadership roles, as well as the significance of building trust within teams. Through personal anecdotes and i...

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71:56

EP. 41 - Steering Ahead: The Power of Pro-Active vs...

Crossroad Conversations with the Lewis Brothers ·

2025/06/26

In this episode of Crossroad Conversations, the Lewis Brothers discuss the critical distinction between proactive and reactive management styles. They share personal anecdotes and lessons learned from their family business, emphasizing the importance of delegation, empowerment, and creating a culture of accountability. The conversation also touches on the significance of being close to the ground to identify early warning signs and the necessity of continuous improvement in processes. The epi...

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60 results

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