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PODCAST

MIKE"d UP MARCHEV | Travmarket Media Network

Mike"d Up Marchev is your five minute practical business coaching podcast. Get in and out quickly with an actionable snippet of common sense business advice for your travel agency.

business marketing

All Episodes

7:05

Nancy Friedman

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/08/31

Today's reminders come thanks to a recent interview I had with The Telephone Doctor ... Nancy Friedman. She is one in a million and gave up an hour of her vacation time in The Keys to meet with the members of The Inner Circle. What a gift. Erasing the word "no" from your vocabulary, taking the time to write NUM notes and "double checking" are three keepers from last week's interview. For a link to hear the entire interview, shoot me an email at mike@mikemarchev.comSee omnystudio.com/listener for

en-US

4:19

Communication Is The Magic Pill

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/08/24

The long and the short of this week's message, reminder, lesson and/or episode can be compared to another blinding flash of the obvious. I have nothing NEW to share with you this week, but today's post is as important as any. Silence, or lack of updated client communication, opens the door for misinterpretation, fear and negative feelings which simply does not have to happen. As customers, we all like to be kept in the loop with the feeling that our business, (as meager as it may be,) is important

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6:28

Follow Up: The Secret Ingredient

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/08/18

On two occasions this week, I was reminded of the importance of follow-up. My first example came from my having to order a new cell phone case and a sincere thank you card that accompanied the package. My second example came from a Eye Doctor who made time to follow-up with her patient (my wife) after what I considered to be a very busy day in surgery and a long list of follow-up phone calls. I know better than most how busy you are, and how many excuses come to mind when it comes time to follow up

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8:31

The Little Wonders Playbook

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/08/11

I do not normally make it a habit to recommend books that I have read to my audience unless I really feel it will do them some good. With this in mind, I recently read a book about personal change, titled the little wonders playbook without hesitation, I recommend this book to whom ever is seriously interested in making slight changes in their life for the better. In today's episode, I will highlight 4 areas of the book that caught my immediate attention in which I am personally working on as I

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7:21

Masterful Marketing

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/08/03

Sometimes it makes sense to read a book twice if you gained a great deal of information and stimulation from it on the first read. This is exactly what happened to me this past week when I was introduced to a book by Alan Weiss and Lisa lighter, titled masterful marketing, the title caught my attention, and I was immediately prepared to purchase a copy when I double checked my library and saw them in fact, I had already bought this book and read it from cover to cover. In today's episode I'm going

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4:30

You Must Be In It To Win It

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/07/27

I was recently reminded that in order to experience a positive outcome, you must become an active participant. In this episode Mike uses a billion dollar lottery winner as an example of being "in it to win it." The same relationship holds true when trying to build a profitable travel business. You must get your uniform dirty and take the ups and the downs with equal enthusiasm. Take a listen to this week's brief reminder and after exercising a little due diligence, get ready to throw the dice with

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5:27

Leveraging Testimonials

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/07/20

I recently received an email from a very happy travel agent who was sharing her delight after a successful group trip to Ireland. The post trip kudos she received along with a generous monetary "tip" was overwhelming. She shared the many kind notes with me and asked how she might leverage these remarks to further position her group business. My mind immediately shot back a few years to when I took notice of a fellow speaker's attempt to do just that. In today's episode I will be sharing that

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4:38

We All Need To Make a Difference

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/07/13

Today's episode of Mike'd Up Marchev reminds us that we are all in a position to make a differfence. After spotting a supermarket bagger looking like death warmed over, I was reminded of a YouTube clip I watched a few years back. After reading my message today, you might want to click on the link to see how Johnny makes a difference everyday by simply putting food items into a bag. https://www.youtube.com/watch?v=IQlxLBqgFKcSee omnystudio.com/listener for privacy information.

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5:23

Practice 7.6.23

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/07/06

While enjoying a morning cup of coffee on my back porch in upstate New York, I found myself thinking of the difference between a professional and an amateur. My mind segued to the professional golfer, and I reminded myself that at 6:30 a.m. in the morning the professional golfer would be hitting golf balls in the backyard polishing his trade. The amateur, on the other hand, would be hitting the snooze button, hoping to steal another 30 to 35 minutes of sleep before starting their day. The bottom

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5:16

Communication:Follow Up

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/06/25

Today's episode features two examples of service providers, falling asleep at the wheel when it came to communicating properly on what appear to be closed deals. It is not the buyers responsibility to keep in touch with the seller. In today's episode, Mike stresses the importance of communicating often after the deal has been made. A second message reminds us of the importance of establishing trust and confidence in the supplier during early communications. Mike stresses the importance of losing

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48:53

An Interview With Geraldine Ree

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/06/15

While speaking at Travel Leaders EDGEConference this year in Nashville, Tennessee, I met a fellow speaker by the name of Geraldine Ree. Over a cup of coffee, I was so impressed with the experience and information Geraldine shared with me so I asked her if she would be interested in being a guest on my weekly podcast. Geraldine readily agreed and yesterday we spent 45 minutes on a ZOOM Meeting talking about a number of important skills and habits required for building a thriving travel business. I

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4:39

Don't Take The Telephone For Granted

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/06/08

Without the luxury of body, language or facial expressions, the way you modulate your voice and tone over the telephone, is largely responsible for the future success of the current communication. Due to the fact that most of us can become overworked and overwhelmed, we often pick up the telephone without thinking, and thereby destroy any good that could come from this conversation. Today's episode will serve as a reminder of the importance of handling incoming calls in an upbeat, interested, and

en-US

4:58

Sometimes You Have Nothing To Say

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/06/06

Sometimes you just don't have anything of value to add to the conversation. That is exactly what happened to me prior to this month's first episode of MIKE'd UP MARCHEV. I am a few days late in recording episode #1 for the month of June. This was because I just didn't have anything of value to add as far as I was concerned. This delay, however, conjured up a message of its own. As professional sales people our job is not to fill dead space with meaningless banter. Our job is to bring value to each

en-US

4:27

You Are Always Being Watched

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/05/26

Today's message comes from a parking lot in Oneonta, NY. I watched as an unknowing patient at a medical center offered aid to a mother-son who obviously needed assistance ... but refused. Unlike most people in his position, this man resorted to Plan B. I watched the entire situatioon unfold and before arriving at his car, I stopped him and told him that he shoujld be feeling good about himself. I also reminded him that "people are always watching." All my stories are true. This is just the one that

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5:28

Do Your Customers Keep You Awake At Night?

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/05/21

Today's reminder comes via page 77 of Donald Miller's new book titled Building a Story Brand. And I quote: "The day we stop losing sleep over the success of our own companies and start losing sleep over the success of our customers is the day our businesses will start growing again." Instead of focusing on we, me and I, begin to focus on you, them and theirs. I also will remind you of the difference between pro and amateur status. I think you will get a gentle mind adjustment after thinking about

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4:35

EDGE -INTERESTING

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/05/12

In this episode of Mike's Up Marchev I will be sharing an observation I've had for many years and one that resurfaced last week at a travel conference in Nashville, TN. I refer to this as one upmanship, and I think it is a reminder for everyone, whether they are involved in the travel industry or not. The formula I am sharing suggests that in order to be considered an interesting person, all it takes is for you to become interested in the other person's story. This may come across as a blinding

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8:18

You Made My Day!

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/05/04

Welcome to another edition of Mike'd Up Marchev. Today I want to share a message I recently shared with a group from Cooperstown, NY, home of he Baseball Hall of Fame. I want you to begin looking for and seeking out opportunities to perform a kindnes to some unsuspecting person in your immediate environment. The phrase "You made my day" is the most cherished phrase I know of and when somebody tells me that, "they just made my day." Take a listen. I am certain today's message will ring true to

en-US

5:54

The Dress Sans Note

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/04/28

Today's lesson comes from yet another real example from my life. This one involves a high priced dress (my wife's) coupled to another blown opportunity to solidify a long-lasting relationship. It does not take much ladies and gentlemen to distance yourself from the competition. In today's example, it was a simple thank you note ... which never came. Listen in and I am sure you will get today's message.See omnystudio.com/listener for privacy information.

en-US

4:44

The Next One Could Be The Big One

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/04/22

Through a series of unexpected circumstances, Mike finds himself preparing for a presentation at the Clark Sports Center in Cooperstown, NY. IOn thei episode he reinforces the belief that "the next one could be the big one." The key is to keep moving forward and to be ready when the next opportunity presents itself.See omnystudio.com/listener for privacy information.

en-US

5:13

Insist On Taking Insurance

MIKE"d UP MARCHEV | Travmarket Media Network ·

2023/04/14

In today's episode, I'm highlighting a true example of making a poor financial decision when investing a significant amount of money on a trip involving multiple suppliers. The thought that a mid trip disaster would never happen to you is a common faux pas. In the true example I share with you today a well-meaning agent could very well be soon involved in a lawsuit. This is a conundrum that I wouldn't wish on anybody. You are the professional. Strongly recommend purchasing adequate trip

en-US

176 results

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