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PODCAST

The ITPro Podcast

The ITPro Podcast is a weekly show for technology professionals and business leaders. Each week hosts Rory Bathgate and Jane McCallion are joined by an expert guest to take a deep dive into the most important issues for the IT community. New episodes premiere every Friday. Visit itpro.com/uk/the-it-pro-podcast for more information, or follow ITPro on LinkedIn for regular updates.

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All Episodes

29:18

Why does the DPDI matter?

The ITPro Podcast ·

2024/01/05

The UK’s data privacy landscape has long come with strict responsibilities for businesses, requiring detailed justifications for all customer data stored and processed. After the UK formally exited the European Union in 2020, the UK retained regulations for controllers and processors via the UK GDPR which sits alongside the Data Protection Act 2018.Businesses have often criticized the red tape present within GDPR, arguing that it holds them back from carrying out the core functions of their business

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37:53

The trends we’re watching in 2024

The ITPro Podcast ·

2023/12/29

As business leaders reflect on the past 12 months and look forward to what the next might hold, a number of trends and technologies stand out. While AI is dead set to continue its large role in 2024, the impact of high-performance computing (HPC), the spread of new 5G technologies, and the pernicious role that increasingly sophisticated fraud tech will play is also worth exploring.For this new year’s edition of the podcast, Jane and Rory eschew predictions to focus on the top trends from this year

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37:18

The 2023 that didn’t happen

The ITPro Podcast ·

2023/12/22

So much has happened this year, not least in the areas of AI and social media, but at the same time some events have been some notable omissions. While generative AI has taken the world by storm, there is still much to prove about its business use cases and how it should be regulated. Security and hardware are also in a similar place to previous years, with the same threats and designs coming to the surface in 2023 in place of any revolutionary shifts.For this festive episode of the podcast, Jane

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25:31

Has generative AI killed machine learning?

The ITPro Podcast ·

2023/12/15

Machine learning (ML) has been a field of research for more than 50 years, and as a subset of artificial intelligence has also been the focus of great innovation in that time. Many businesses use machine learning throughout their stack and some will have relied upon ML frameworks without realizing it. With the rise in popularity of newer forms of AI developments such as generative AI, however, some have questioned the extent to which traditional approaches such as machine learning algorithms still

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21:02

Can we remove bias from hiring algorithms?

The ITPro Podcast ·

2023/12/08

The promise of algorithms and AI has always been simple at its core. Workers can automate manual and laborious tasks, to free up their time for more complex or meaningful activities.This comes under scrutiny in some fields more than others. For example, the use of algorithmic processing in HR and hiring has had some very public horror stories in the past few years. While one could theoretically use the perfect algorithm to quickly pick the best hires out of a stack of applications according to their

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30:15

November rundown: Generative AI generates drama

The ITPro Podcast ·

2023/12/01

It’s been a whirlwind month, and not in the way that one might have predicted. Opening with the UK’s AI Safety Summit and ending with the anniversary of ChatGPT, November was already set to be a big month for the field of AI, particularly when it came to global legislation. As the month progressed, it turned out that November had even more planned, in the form of a huge upheaval at OpenAI.In this episode, Jane and Rory look at some of the standout moments of November 2023 and draw a line between

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44:02

How the tech landscape has changed since 2019

The ITPro Podcast ·

2023/11/24

It’s now been four years since the ITPro Podcast’s first episode and so much has changed in that time.Across almost every sector, we're working in different ways, in different places, and through the use of different hardware and software. Remote work and AI have unsettled our idea of the office and the working day, while promises such as the metaverse have flared and burned.In this special 200th episode, Jane and Rory take a look back at how far we've come since 2019.Read more:CEOs are living in

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25:30

VMware Explore: Reaping cloud rewards

The ITPro Podcast ·

2023/11/17

Not so long ago, the public cloud boom was in full swing and businesses were moving workloads in numbers thanks to its reputation for low costs and scalability. Today, many businesses have reassessed the size or scope of their public cloud investment. While the benefits of the public cloud remain clear, multi-cloud and hybrid cloud have their attractive qualities with some organizations choosing to entirely repatriate to a private cloud or on-premises infrastructure.The moves come as businesses face

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35:40

How will generative AI change education?

The ITPro Podcast ·

2023/11/10

Generative AI has powerful applications as a source for knowledge acquisition, as it can be used quickly and coherently to produce text outputs on almost any subject.Many generative AI models are also capable of producing efficient code in the programming language of a user’s choice or assessing the viability of pre-written code. The wide availability of these models is something with which academic institutions have already had to grapple in the past year alone. Tools such as ChatGPT put

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26:44

NetApp Insight 2023: how does hybrid cloud support...

The ITPro Podcast ·

2023/11/03

Getting data in order can have a huge effect on whether businesses can harness the power of AI. Where your data is stored, in what form, as well as where and how it is processed, really can make the difference between successful and unsuccessful implementations of the technology.At NetApp Insight, these challenges were placed front and center, with a strong focus on the concerns of customers regarding data in the cloud and how it can be best harnessed by firms to power and provide context to their

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25:24

Compliance through automation and localization

The ITPro Podcast ·

2023/10/27

Automation and localization can both lighten the load for businesses in different ways. Without proper localization, a company may find one of its subsidiaries in breach of a regional tax code or data competency requirement. Without automation, businesses can languish with manual tasks and find themselves unable to expand and achieve the kind of worldwide growth for which they are aiming.The onset of AI has also changed this equation dramatically, crossing over with both automation and localization

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29:00

Breaking the AI hype cycle

The ITPro Podcast ·

2023/10/20

AI is not a new technology, but recent advancements have put it in the spotlight. Among all the tangible benefits the technology can bring, it’s also surrounded by a substantial amount of hype.The tech sector is no stranger to hype, with virtual reality and the blockchain also having been subject to strong hype cycles. In 2022, someone may have earnestly told you the metaverse was the next big trend in business tech, and yet now Meta is the last vestige of a technology the world has moved on

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25:03

SPECIAL EDITION: How do we measure cyber risk?

The ITPro Podcast ·

2023/10/18

Cyber security has grown from a preoccupation of the IT department alone to something that can also keep CFOs, CEOs and others in the boardroom up at night.There was once a time when a computer virus might have been seen as an annoyance or inconvenience that was contained to at most a handful of computers. Now, however, most companies – and would-be attackers – realize a successful ransomware campaign, for example, could bring down their business.In this special edition of the ITPro Podcast, in

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38:32

How can we support CISOs better?

The ITPro Podcast ·

2023/10/13

The role of chief information security officer is among the most important in any firm. CISOs shoulder a heavy burden, with responsibility for protecting their company’s data, infrastructure, and associated assets.As the tech stack has grown, so too has the pressure on those in the role. CISOs have to shepherd technologies including machine learning, artificial intelligence, and edge computing.Gartner predicts that nearly half of all IT leaders could leave their roles by 2025, and CISOs are subject

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25:02

The UK’s productivity puzzle

The ITPro Podcast ·

2023/10/06

While the tech sector has suffered globally from a skills gap in recent years, the UK landscape in particular has come to be defined by roles unfilled, churn, and middling productivity.The Office for National Statistics found that in 2021, the UK generated £46.92 per hour worked, versus £58.88 per hour worked in the United States. Across 2022, output across the UK remained flat.Brain drain is also a serious issue, as workers who feel their skills are underused leave their firms for greener pastures

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31:19

Happy birthday to Google

The ITPro Podcast ·

2023/09/29

Google is one of the most recognizable names in tech, most famous for its search tech and later reinventing itself as an AI firm.As the company turns 25, it’s a moment to look at its origin, list some of its most infamous product cancellations, and consider its lasting legacy.In this episode, Jane and Rory are joined by Bobby Hellard, ITPro's Reviews Editor, to discuss all things Google.For more information, read the show notes here.

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45:39

How will the Digital Services Act affect businesses?

The ITPro Podcast ·

2023/09/22

The EU Digital Services Act (DSA) aims to enforce a safer digital space, protecting users’ rights and establishing a level playing field to foster innovation, growth, and competitiveness.It’s hoped the legislation will help reduce trade in illegal goods and content online and curb algorithm-driven content. In practical terms, it will have wide-reaching impacts on the biggest names in tech, as well as the advertising and marketing industries.In this episode, Jane is joined by Alex Hazell, head of

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39:39

Transforming healthcare with digital appointments

The ITPro Podcast ·

2023/09/15

Through digital transformation, organizations can slash time spent on manual processes and work more efficiently to address pressing issues. In healthcare, speeding processes up can improve and even save lives. Across the UK, NHS trusts are identifying a number of ways in which the 7.7 million-person waiting list can be tackled, and digital transformation has a clear role to play.Leeds Teaching Hospitals NHS Trust is among the UK’s largest NHS trusts, with seven hospitals and 18,000 staff. Since

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31:30

Technical debt: the silent killer

The ITPro Podcast ·

2023/09/08

Anyone who works in IT will have stories of technical debt – those times you have to tape software together to get it released by the deadline, or a cheap solution staves off a more costly overhaul of old systems.No matter how far you push it down the line, though, everyone has to pay up eventually. Ignoring technical debt only compounds the eventual problem of addressing it and IT teams around the world are saddled with technical debt that bites into their yearly budget.In this episode, Rory is

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36:31

Plugging the productivity gap

The ITPro Podcast ·

2023/09/01

Many businesses in the tech sector are currently facing economic headwinds, with rising costs and enduring skill shortages stymying growth plans. In response, some companies – including a number of notable large firms – have announced sweeping staff cuts.This is one way to cut costs, but it can end up placing an undue burden on the remaining staff. Small businesses in particular may struggle to reduce their employee numbers without forcing their staff to assume extra responsibilities, or having to

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