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PODCAST

The Art and Science of Difficult Conversations

Chris Wong & Lucie Tesarova

Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don"t miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w

business management

All Episodes

11:19

9: How to ask good questions (Strategy)

The Art and Science of Difficult Conversations ·

2024/02/06

Are questions really that important? Yes! In fact, asking good questions may be the single best tool you have to get unstuck in hard conversations. But good, powerful questions are easier said than done. In this week's episode,Chriswalks through: The benefits of asking good questions The ingredients of what makes a question powerful Why closed-ended questions may actually be good to use sometimes Why you shouldn't ask too many questions and what to do instead. In the episode,Chrisalso

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45:06

8: How to use your story to empower others:...

The Art and Science of Difficult Conversations ·

2024/01/30

How to use your story to empower others In this week’s podcast episode, we interview a very dear friend, Heidi Lee.Chrishas been friends with her for many years, and Heidi has worked for years in the Boston area as a treatment case manager, harm reduction specialist, and peer support specialist with vulnerable and underserved populations. Her motivation? She also experienced really difficult situations throughout her life and has learned to use her own experiences with the mental health

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25:55

7: Roleplay: How (not) to have a cross-department...

The Art and Science of Difficult Conversations ·

2024/01/23

Show Notes for the Podcast Episode: Have you ever been in a situation where you needed to collaborate on a project with someone outside your department or team? It can be either a mutually enjoyable experience or one that you tell your coworkers about with anger and frustration in your voice. Join us today for a roleplay podcast episode, where we demonstrate two versions of cross-department collaboration and debrief after each with key lessons on what makes these conversations challenging

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9:33

6: How to deal with someone who gets defensive or angry

The Art and Science of Difficult Conversations ·

2024/01/16

In this week’s podcast, Chris answers the age-old question: “How do I deal with a person that gets defensive or gets emotional or angry?” The good news – there are simple, proven techniques that can help in the moment. Even better news? There are two things you can do to prepare so that you can minimize the intensity of that behavior. In this short strategy episode, Chris goes over: - How to start the conversation off well to minimize the intensity of defensive behaviors or emotional

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31:45

5: Interview by Chris Wong with Special Guest Tiffany...

The Art and Science of Difficult Conversations ·

2024/01/09

Episode Overview: Have you ever found yourself avoiding tough conversations, whether at work or in personal relationships? Do you want to know howcultural and familial backgrounds shape the way we handle conflicts? How can that play out in your life and what it takes to transform from a conflict-avoider to a confident communicator in difficult situations? Join us for another episode of The Art and Science of Difficult Conversations, this time listen to a conversation between Chris Wong and

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25:52

4: Roleplay: How (not) to give a constructive...

The Art and Science of Difficult Conversations ·

2024/01/02

Show Notes:How (not) to give constructive feedback. Are you struggling with giving negative feedback to your team members? Join us for this roleplay episode, and take it as an opportunity to review or learnsome tips to make giving constructive feedback better for everyone involved. In the bonus resource to this episode, you will find a summary of key takeaways and a few othercoaching prompts tohelp you prepare for your future constructive feedback sessions. Intoday's roleplay scenario,

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8:10

3: What makes difficult conversations so difficult

The Art and Science of Difficult Conversations ·

2023/12/26

Why are difficult conversations so difficult? In this episode, Chris walks through just what exactly makes difficult conversations so difficult. Because knowing what makes them difficult can help us put in the right strategies to make them less stressful. In this episode, Chris walks through: How the fight/flight/freeze response affects the conversations Why caring about both therelationship and outcome makes a difference. How emotions are hard for most people The importance of feeling

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36:01

2: His Story & Her Story - Why Do They Care About...

The Art and Science of Difficult Conversations ·

2023/12/19

Why do Lucie and Chris care about difficult conversations so much? In this episode, Lucie and Chris each share about why they care about this topic and what it’s meant for them to become more comfortable with difficult conversations. Listeners will hear how Chris’ immigrant and refugee parents had a “ignore at all costs” approach to difficult conversations and how he was forced to adapt and become comfortable with hard conversations. Lucie shares her own immigration story and how her

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20:11

1: How to handle hard family conversations during the...

The Art and Science of Difficult Conversations ·

2023/12/12

How to handle stressful conversations with family during the holidays? In this special holiday episode, we delve into the art of navigating challenging conversations at the Thanksgiving table. Through roleplaying scenarios, we explore both the ineffective and more effective ways to handle difficult family discussions. Key Takeaways: Roleplaying the Ineffective Way: We simulate tense family dialogues, highlighting common pitfalls such as interrupting, dismissive attitudes, and

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1:03

Welcome to the Podcast!

The Art and Science of Difficult Conversations ·

2023/09/21

Do you love having difficult conversations? Chances are not so much!? Maybe you even hate having them? We get it! We didn't love them either! But we decided to get better at them, and now we help our clients gain more ease, clarity and confidence in their own difficult conversations. We believe in growth, and our mission is to help you improve your relationships, communication skills, and, ultimately, your results. Tune in to "The Art and Science of Difficult Conversations" and transform

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110 results

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