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PODCAST

Point of Rental Podcasts

Point of Rental Software

In 1982, we started serving the rental industry. Ever since then, we"ve noticed that one thing about this industry stands out: its people. We"d like to introduce you to the people we work with, the people that work with you, and share the backstories of the people that make this the best industry in the world.

leisure careers

All Episodes

48:00

The Front Porch: Steve Goff

Point of Rental Podcasts ·

2024/11/29

Steve Goff, a Tier 2 software support technician, at Point of Rental, shares his story of growing up in Louisiana, diving into his love for Texas Hold'em, various job experiences, and his journey through education and career development. From handling bomb threats to pursuing his passion for software support, Steve's story is a wild one.

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6:02

The Four - Thulani Pilime

Point of Rental Podcasts ·

2024/11/26

Let's meet SDR Thulani Pilime!

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3:35

The Four - Steven Freedman

Point of Rental Podcasts ·

2024/11/19

Let's meet RevOps Analyst Steven Freedman!

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8:43

Reflection Point: 5 Years with Ian Young!

Point of Rental Podcasts ·

2024/11/18

Account Manager Ian Young shares his journey from the plant and tool hire industry to Point of Rental. He talks about his transition to software, the importance of relationships, and what excites him about his current role. Discover Ian's personal interests, and hear his advice to newcomers in the field. Plus, Ian gives a heartfelt thanks to the mentors and colleagues who have supported him along the way.

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50:52

Front Porch: The #IC24 Innovation Panel

Point of Rental Podcasts ·

2024/11/15

James Morley, Point of Rental's SVP of Product Development, hosts our #IC24 innovation panel. Panelists Mark Olsen from Caylent, Glenn Holland from AWS, and Evan Fort and Collin Pike from Point of Rental discuss creating a culture of innovation, leveraging AI and telematics, and overcoming traditional business challenges. (03:26) - Sustaining Innovation and Prioritization(05:23) - Customer-Centric Innovation (12:50) - AI and Data-Driven Decisions (23:43) - Customer Self-Service and

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4:15

The Four - Nick Galinec

Point of Rental Podcasts ·

2024/11/12

Lets meet Software Support Specialist - Tier 1 Nick Galinec!

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7:59

Quarter Notes: What's new in Support? Q3 2024

Point of Rental Podcasts ·

2024/11/08

Join Brooke and Brian at the International Conference 24 (IC24) as they dive into the major highlights and achievements in the customer support world during Q3 2024. (00:25) - Q3 2024 Support Team Restructuring(01:16) - Customer Engagement and Onsite Visits (02:06) - Achievements in Customer Satisfaction (02:58) - Accreditation Program Details (03:51) - Feedback and Team Morale (04:36) - Looking Ahead to Q4 and 2025 (05:32) - uLearn Platform and Chat Support

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5:25

The Four - Jake Clift

Point of Rental Podcasts ·

2024/11/05

Let's meet SDR Jake Clift!

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70:49

The Front Porch: Kayla O'Loughlin

Point of Rental Podcasts ·

2024/10/31

Join Brian Beaudry on The Front Porch as he interviews Kayla O'Loughlin, Senior Marketing and Events Coordinator at Point of Rental APAC. Dive into Kayla's journey from her childhood aspirations to become a wedding planner, her experiences and challenges in various jobs including Red Rooster and Pandora, and her impressive achievements in the cheerleading world.

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45:02

Quarter Notes: Elite's 2025 Roadmap (from #IC24)

Point of Rental Podcasts ·

2024/10/30

Instead of a regular Quarter Notes update, this quarter you'll get a sneak peek at one of our sessions from #IC24; our product roadmap for the next year. James Morley, Point of Rental's SVP of Product Management, covers the company's roadmap and improvements for 2025. Learn about this year's new customer-driven features and dive into 2025's exciting future, with features like job costing for event companies and the modernization of our ecommerce experiences.

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4:15

The Four - Andrew Reed

Point of Rental Podcasts ·

2024/10/29

Let's meet data specialist Andrew Reed!

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4:52

The Four - Rob Pullen

Point of Rental Podcasts ·

2024/10/22

Let's meet Account Manager Rob Pullen!

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5:56

The Four - Marcus Sutton

Point of Rental Podcasts ·

2024/10/15

Let's meet Sales Development Representative Marcus Sutton!

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45:28

The Front Porch - Grant Christopher, Christopher...

Point of Rental Podcasts ·

2024/10/15

Join Grant Christopher, president of Christopher Equipment, as he shares his path to becoming one of Rental Management's '12 to Watch Under 40'. He discusses his first career dreams and reflects on the challenges and rewards of leading a family business. Tune in for insights on growth, technology adoption in the rental industry, and much more!

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5:42

The Four - Swathi Kumarasamy

Point of Rental Podcasts ·

2024/10/08

Let's meet Reports Analyst Swathi Kumarasamy!

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5:45

The Four - Christian Roman

Point of Rental Podcasts ·

2024/10/01

Let's meet Tier 2 Software Support Technician Christian Roman!

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47:43

The Front Porch - Tucker Estes

Point of Rental Podcasts ·

2024/09/30

Sr. SDR Tucker Estes shares his unique journey from growing up in Indiana, helping manage a small town in the world's most in-person job, to transitioning into a remote work environment at Record360. Learn about the disturbingly odd food combo he loves, his dream of playing MLB, and his ventures into woodworking and outdoor hobbies.

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4:02

The Four - Claire Durst

Point of Rental Podcasts ·

2024/09/24

Let's meet Customer Success Manager Claire Durst!

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5:18

The Four - Morgan Nelson

Point of Rental Podcasts ·

2024/09/17

Let's meet Technical Writer Morgan Nelson!

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72:44

Front Porch: Alexx Bacon, Aaberg's Tool & Equipment...

Point of Rental Podcasts ·

2024/09/13

Alexx Bacon from Aaberg's Tool & Equipment Rental in Tacoma, Wash. shares his journey from growing up in the rental business to becoming one of ARA's 12 to watch under 40. Discover the challenges and triumphs of running a family business, the importance of work-life balance, and invaluable insights into overcoming personal obstacles. Alex's candid discussion on staying positive, embracing competition, and fostering collaboration among rental companies offers practical advice for anyone

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482 results

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