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PODCAST

Funeral Service Insider: The Podcast

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

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All Episodes

21:58

Crematory Shutdown, KB Advisory Board, and so Much More

Funeral Service Insider: The Podcast ·

2024/12/06

Welcome to another episode of "Funeral Service Insider," the podcast In this week's episode, we're bringing you the highlights of notable events and discussions from recent weeks. HR & Leadership Forum Registration Kates-Boylston Announces Newly Formed Advisory Board Termination Gone Wrong Amigone Funeral Home Crematory Ordered to Close Under New York Law Unclaimed Remains Stories Unfortunate Time for a Repair

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25:16

Funeral Director of the Year: A conversation with...

Funeral Service Insider: The Podcast ·

2024/12/02

Jennifer Lindell-Roys, location leader for Kersey Funeral Home in Auburndale, Florida, is the American Funeral Director magazine 2024 Funeral Director of the Year. Breaking Barriers in the Funeral Business: “The guy told me that I would have to probably work at Kmart because women weren't really supposed to be in the funeral business at that time.” Breaking into the Funeral Industry: “I came into one funeral home in in Hollywood, Riverside and talked to the secretary, and then the funeral director

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13:17

Preneed Sales: Retaining Talent with Wanda Sizemore

Funeral Service Insider: The Podcast ·

2024/11/26

At Kates-Boylston's Dec. 10 HR & Leadership Forum, we will explore strategies for funeral professionals to retain top talent and enhance preneed programs.In this bonus epiusode, we speak with Wanda Sizemore, onboarding specialist at Envision Strategic Partners, about how she built her career as a preneed sales expert and her goals for the upcoming talk. You can register for the Dec. 10 here. Click here for complete show notes.

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15:25

FTC Report, Matthews Preview, and more

Funeral Service Insider: The Podcast ·

2024/11/22

In this episode, we cover key industry developments including a preview of Matthews International's earnings, the impact of funeral home consolidations, and the looming Federal Trade Commission rule changes. We also explore unique stories like a Japanese coffin café and delve into the challenges facing a Pennsylvania funeral home company as they navigate financial difficulties. Join us as we unravel these stories and more, offering insights and commentary on the death care industry. Whether you're

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30:57

Mitigating Risk: Protecting Cemeteries, Workers, and...

Funeral Service Insider: The Podcast ·

2024/11/18

In this episode of Funeral Service Insider, Tom Nondorf, editor of American Cemetery & Cremation, speaks with Domenic Antinucci, a program manager at Brownyard Group, about the specialized insurance needs cemeteries and crematories contend with. Antinucci also discusses how personal experiences and an unlikely career path enriched his appreciation for death care. On Specialized Insurance for the Funeral Industry: "We launched this in 2017 because ... there was not a carrier that specialized in 10 to

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14:22

Dual Licensure, Innovation Recap, Natural Burial, and...

Funeral Service Insider: The Podcast ·

2024/11/15

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest funeral service happenings and trends. Here's what we have on deck this week. New Jersey License Changes CANA Announces Dues Increase Barbara Kemmis Podcast Green Burials Return to Billings

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12:30

Deeper into Earnings, Veteran Headstones, and Body...

Funeral Service Insider: The Podcast ·

2024/11/08

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week. Special Holiday Subscription Prices Both SCI and Carriage plan big 2025 acquisitions. Post-Cremation Memorialization Mixup Cemetery Association Names Board and Officers A Different Call to Serve the Dead

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13:26

Green Light on Green Burials with Darren Crouch

Funeral Service Insider: The Podcast ·

2024/11/06

Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over two days, attendees will hear about some emerging trends and best practices for running their operations. In what follows, we speak with Darren Crouch, president and CEO of Passages International Inc. Click here for complete show notes.

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36:17

Professional Development: On-Site Training Benefits...

Funeral Service Insider: The Podcast ·

2024/11/04

This Week on FSI: The Podcast In this episode of Funeral Service Insider, we speak with Jennifer Lares, a “Mortuary Mary Poppins” who brings training (and continuing education units) on-site for funeral homes. We also explore how social media can responsibly showcase professionalism while evolving consumer needs demand personalized service over traditional offerings. Click here for complete show notes.

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09:42

Earnings for SCI and Carriage, Changes at Tribute,...

Funeral Service Insider: The Podcast ·

2024/11/01

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week. Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week: Holiday subscription special. SCI Earnings Carriage

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The Evolution of Talent Recruitment with Barcley Cadet

Funeral Service Insider: The Podcast ·

2024/10/30

Barcley Cadet discusses his upcoming presentation of "The Evolution of Talent Recruitment," at the upcoming Kates-Boylston Advances in Funeral Innovations conference Nov. 12-13 in Houston, Texas. In this bonus episode, he speaks about internal versus external recruitment teams and the changing landscape of recruiting for funeral service.

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13:27

Funeral Industry News: Titan Plush Casket Doll,...

Funeral Service Insider: The Podcast ·

2024/10/25

Titan Casket Introduces “Mort” the Plushie Casket Unclaimed Remains-Related stories: More Than Just Unclaimed Remains Moving Day at the Mausoleum Unclaimed Remains Get a Catholic Disposition in New Hampshire M&A SCI Scoops up Failing Restaurant Property Gray Mortuary Merges with McAfee Industry News 1Director Wins 2024 NFDA Innovation Award

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31:38

Green Burial: Creating Conservation Cemeteries with...

Funeral Service Insider: The Podcast ·

2024/10/21

In this episode, we speak with Peter Quakenbush about his journey as a proponent of conservation burial. Aiming to create a conservation burial site in Michigan, Quakenbush ran into opposition from some of the townspeople, and, eventually, the town outlawed cemeteries to keep him from opening one. After a recent win in court, he talks about the project’s history and of the long road forward. Click here for complete show notes.

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13:55

Precoa Acquisition, Triple Threat Funeral Director,...

Funeral Service Insider: The Podcast ·

2024/10/18

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week: Advances in Funeral Innovations Conference Precoa Acquires Life-planning Brand Everplans Cody Gortmaker: Triple Threat Funeral Director BC Gets More Green Burial Space

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13:33

Culture: Your Business’s Ultimate Superpower with...

Funeral Service Insider: The Podcast ·

2024/10/16

Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over the course of two days, attendees will hear about some emerging trends and best practices for running their operations. In what follows, we speak with two representatives of National Guardian Life Insurance Company. Melissa Posey Loose is the assistant vice president of marketing communications for NGL and Kenn Peterson is NGL’s vice president of lending and business development. They will

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09:51

People in Funeral Service, Industry News, Advances in...

Funeral Service Insider: The Podcast ·

2024/10/11

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week: Advances in Funeral Innovations Conference Australian Funeral News Deeley Honored for 50 Years of Funeral Service Disclosure Fine for Iowa Repeat Offender Gricoski Sells to Hummel Koch Joins Grau Funeral Homes Funeral Directors Life Approved to Sell Preneed Life Insurance in

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12:28

Immersive Technologies and the Funeral Industry with...

Funeral Service Insider: The Podcast ·

2024/10/09

We spoke with Austin Anderson of Implant Recycling about his upcoming presentation on how artificial and virtual reality may change what families expect from memorialization. Click here for complete show notes.

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33:43

Deathcare Proud at NFDA 2024

Funeral Service Insider: The Podcast ·

2024/10/07

We speak with funeral director Tim McLoone and Professor Sara Murphy, who includes death-care and LGBTQ+ issues among her special areas of interest. Their journey began with a chance encounter at the 2019 NFDA convention, which led to the creation of the Deathcare Proud event series – an annual gathering to show support and provide visibility for LGBTQ+ professionals in funeral service. This episode covers the organic growth of Deathcare Proud from a modest meetup to what’s becoming an anticipated

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15:23

Better Place, Preneed Partnerships, and NOR Breakouts

Funeral Service Insider: The Podcast ·

2024/10/04

Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week: Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over the course of two days, attendees will hear about some emerging trends and best practices for running their operations. Busy at Better Place: Better Place Forests is getting a fair bit of

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10:40

Discovering Key Motivators for Preneed Planning:...

Funeral Service Insider: The Podcast ·

2024/09/30

Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over the course of two days, attendees will hear about some emerging trends and best practices for running their operations. Click here for complete show notes.

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