x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Quality Hub

Core Business Solutions

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

business management

All Episodes

32:52

Episode 1 - Part 2 - S2 - Annual Planning of Your...

The Quality Hub ·

2024/01/10

In part two of this episode of the Quality Hub, Xavier Francis hosts Scott Dawson, president of Core Business Solutions, discussing key business trends for 2024. Scott emphasizes the importance of adapting to emerging market trends and then dives into the significance of meeting evolving customer needs, employee engagement strategies, and the importance of treating employees like valued customers. Scott underlines the critical role of annual planning and employee involvement in shaping a company's

en

20:12

Episode 1- Part 1- S2 - Annual Planning of Your...

The Quality Hub ·

2024/01/03

On this episode of the Quality Hub podcast, Xavier Francis and Scott Dawson, President of Core Business Solutions, discuss annual planning for businesses. Scott emphasizes the need to reassess priorities and goals at the start of the year. He advocates for a structured approach that involves evaluating what to start, stop, and continue doing, considering KPIs, financial objectives, assumptions, internal and external issues, and risk assessments. This comprehensive process ensures alignment between

en

20:12

Episode 1 - Part 1 - S2 - Annual Planning of Your...

The Quality Hub ·

2024/01/03

On this episode of the Quality Hub podcast, Xavier Francis and Scott Dawson, President of Core Business Solutions, discuss annual planning for businesses. Scott emphasizes the need to reassess priorities and goals at the start of the year. He advocates for a structured approach that involves evaluating what to start, stop, and continue doing, considering KPIs, financial objectives, assumptions, internal and external issues, and risk assessments. This comprehensive process ensures alignment between

en

18:15

Episode 35 - The Best of Management Review

The Quality Hub ·

2023/12/27

On this week’s “Best of” Quality Hub podcast, Xavier Francis talks to Brian Smith, Joe Hill, and Suzanne Strausser as they share invaluable insights on the essence of Management Review within the ISO 9001 standard. Brian emphasizes the continuous aspect of these reviews, focusing on significant yet non-urgent matters, while Joe delves into the specific documentation and data-driven decision-making required. Suzanne advocates for seamlessly integrating these reviews into everyday business operations

en

20:15

Episode 34 - Measuring Marketing Return on Investment...

The Quality Hub ·

2023/12/20

On this week’s Quality Hub podcast, Xavier Francis hosts Lori Engle, VP of Marketing at Core Business Solutions. They discuss marketing planning for the upcoming year, focusing on ROI assessment, marketing expenses, brand building, and various strategies. Lori highlights the importance of evaluating current marketing activities, considering measurable ROI, and understanding the challenges of assessing brand identity's impact. They delve into different marketing expenses, from traditional to digital

en

14:09

Episode 33 - ISO - Reviewing as You Enter the New Year

The Quality Hub ·

2023/12/13

In this episode of the Quality Hub, Xavier Francis and Suzanne Strausser discuss the critical aspects of an end-of-year business review within the realm of ISO standards. From evaluating quality objectives, process performance, and risks to optimizing documentation and internal audits, they emphasize the need for a comprehensive reassessment. Suz underscores the importance of aligning ISO compliance with genuine business improvement strategies, urging listeners to prioritize what's best for their

en

19:43

Episode 32 - Training and Design in ISO

The Quality Hub ·

2023/12/06

In this episode of the Quality Hub, Xavier Francis interviews Erin Finnegan, an Instructional Designer at Core Business Solutions, delving into the intricacies of creating training, particularly centered around ISO standards. Erin delineates the meticulous process involved in developing training, from gathering information from subject matter experts (SMEs) to scripting, storyboarding, and more. She underscores the importance of simplifying complex ISO standards through relatable examples and varied

en

16:43

Episode 31 - ISO - Surveillance Audits & Improvement...

The Quality Hub ·

2023/11/29

In this Quality Hub podcast, Xavier Francis hosts Joe Hill, the manager of Audit Services at Core Business Solutions. They delve into the topics of surveillance audits and improvement plans related to ISO certification. Joe sheds light on the initial certification audit, he outlines that these audits focus on specific aspects like management reviews, and others. Additionally, they only cover about half of operational processes. He also underscores the value of formalized improvement plans, which

en

17:36

Episode 30 -ISO 9001 - The Best of Continual Improvement

The Quality Hub ·

2023/11/22

In this “Best Of” Quality Hub podcast, host Xavier Francis discusses the importance of continuous improvement within an ISO standard with various experts. The experts emphasize the need to sustain a quality management system after certification by documenting initiatives and improvements, conducting regular internal audits, and engaging employees at all levels. They highlight the importance of fostering a culture of continual improvement, effective communication, and engaging frontline workers

en

19:46

Episode 29 - ISO - Your Internal Audit

The Quality Hub ·

2023/11/15

In the Quality Hub podcast hosted by Xavier Francis, ISO expert Brendan Lowery from Core Business Solutions discusses the critical aspects of nailing your internal audits. Brendan emphasizes assessing the entire Quality Management System (QMS) against the standard, with a focus on key sections like the context of the organization, quality objectives, and control of documented information. He highlights the significance of effective process documentation and underscores the importance of identifying

en

20:46

Episode 28 - Part 2 -Software as a Service (SaaS) and...

The Quality Hub ·

2023/11/08

In this episode of the Quality Hub podcast, host Xavier Francis continues his discussion with Brian Reich, Manager of Software Development, and Anne Siebert, Product Manager at CORE. They discuss software as a service (SaaS) and the CORE Compliance Platform. They highlight the importance of feedback from various types of customers in refining the platform. The conversation touches on the crawl-walk-run approach to introducing new features and compliance standards. The team also emphasizes its

en

18:20

Episode 28 - Part 1 -Software as a Service (SaaS) and...

The Quality Hub ·

2023/11/01

In this episode of the Quality Hub podcast, host Xavier Francis introduces two special guests from the software department at CORE: Brian Reich, the manager of Software Development, and Anne Siebert, the Product Manager. They delve into software as a service development using the features of the CORE Compliance Platform as a guide. In addition, they emphasize the significance of CORE's notifications and workflows in streamlining compliance processes. The applications are continually refined based on

en

25:57

Episode 27 - The ISO 14001 & 45001 Standards

The Quality Hub ·

2023/10/25

In this episode of The Quality Hub, host Xavier Francis interviews ISO experts Brian Smith and Norm Verbeck from Core Business Solutions, focusing on ISO 14001 (Environmental Management System) and ISO 45001 (Occupational Health and Safety). Norm emphasizes ISO 14001's goal of sustainable development beyond regulatory compliance, while Brian highlights ISO 45001's bottom-up approach, worker participation, and hierarchy of hazard controls. Both standards stress communication, awareness, and legal

en

22:02

Episode 26 - The ISO 13485 Standard

The Quality Hub ·

2023/10/18

In this episode of the Quality Hub podcast, host Xavier Francis engages ISO experts Murphy Shaw and Matthew Pilley, consultants at Core Business Solutions, in a discussion centered around ISO 13485, a critical standard for medical devices. Murphy and Matthew emphasize the rigorous controls and risk management inherent in ISO 13485. They clarify that the standard applies not only to manufacturers of implantable devices but also to various healthcare industry players, from software providers to

en

21:18

Episode 25 - The ISO 27001 Standard

The Quality Hub ·

2023/10/11

In this episode of "The Quality Hub" podcast, host Xavier Francis interviews Patrick Gagner, a Cyber Consultant at Core Business Solutions, about the ISO 27001 and Information Security Management System. Pat explains ISO27001 as an Information Security Management System (ISMS), emphasizing its risk-based approach to safeguarding information confidentiality, integrity, and availability. The standard encompasses controls across various domains of information security, including access control,

en

31:01

Episode 24 Part 2 (Audio Only) - ISO - Cybersecurity...

The Quality Hub ·

2023/10/04

In this episode of the Quality Hub podcast, host Xavier Francis engages in a compelling discussion with Scott Dawson, President of Core Business Solutions, on the critical intersection of cybersecurity and the ISO 9001 standard. Scott emphasizes the integration of cybersecurity practices into an organization's Quality Management System (QMS), drawing parallels to traditional quality control processes. The conversation delves into key aspects such as policy creation, employee training, patch

en

31:01

Episode 24 Part 2- ISO - Cybersecurity as a Form of...

The Quality Hub ·

2023/10/04

In this episode of the Quality Hub podcast, host Xavier Francis engages in a compelling discussion with Scott Dawson, President of Core Business Solutions, on the critical intersection of cybersecurity and the ISO 9001 standard. Scott emphasizes the integration of cybersecurity practices into an organization's Quality Management System (QMS), drawing parallels to traditional quality control processes. The conversation delves into key aspects such as policy creation, employee training, patch

en

30:00

Episode 24 Part 1(Audio only) - ISO - Cybersecurity...

The Quality Hub ·

2023/09/29

On this episode of the Quality Hub, host Xavier Francis engages in a crucial discussion on cybersecurity with Scott Dawson, President of Core Business Solutions. They highlight the diverse tactics employed by cybercriminals, from phishing to malware and social engineering. They share a recent survey reveals that a mere 14% of small businesses have a cybersecurity plan in place, leaving a staggering 86% vulnerable without a formal strategy. Scott emphasizes that cybersecurity isn't just about

en

30:00

Episode 24 Part 1- ISO - Cybersecurity as a Form of...

The Quality Hub ·

2023/09/27

On this episode of the Quality Hub, host Xavier Francis engages in a crucial discussion on cybersecurity with Scott Dawson, President of Core Business Solutions. They highlight the diverse tactics employed by cybercriminals, from phishing to malware and social engineering. They share a recent survey reveals that a mere 14% of small businesses have a cybersecurity plan in place, leaving a staggering 86% vulnerable without a formal strategy. Scott emphasizes that cybersecurity isn't just about

en

19:01

Episode 23 - AS9100 - AS9120- How the Aerospace...

The Quality Hub ·

2023/09/20

Join us in this engaging podcast episode as host Xavier Francis sits down with ISO experts Suzanne Weber-Smatko and Bruce Newman. Delve into the intricate world of aerospace ISO standards, where they unravel the unique attributes of AS9100/9120. Discover how AS 9100/9120's laser focus on product safety, operational risks, and stringent supplier controls sets it apart in the aerospace sector. Uncover riveting anecdotes that illustrate the critical importance of adherence to these standards, with

en

145 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...