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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:18:31

Acronis' Evolution in Cybersecurity (EP 810)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/15

Uncle Marv sits down with James Abercrombie, known as the “Cyber Beard,” to discuss Acronis’ journey from a backup-only company to a full-featured MSP platform. James shares how listening to MSPs in the field has shaped Acronis’ evolution, leading to powerful integrations, advanced automation, and a true all-in-one solution for managed service providers. The conversation covers the importance of disaster recovery, the value of peer-to-peer feedback, and how Acronis’ single-agent approach simplifies

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00:42:29

Building a True MSP Sales Engine (EP 809)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/15

This episode of Uncle Marv’s IT Business Podcast features Robert Gillette, founder of MSP Dojo, who brings a fresh perspective on what it really takes to grow an MSP beyond just marketing. Robert shares his journey from leading sales at a Bay Area MSP to coaching competitors and ultimately creating MSP Dojo—a platform where MSPs practice sales with each other in a high-pressure, low-risk environment. He explains why most sales training falls short and how the 73-38-55 rule (words, tone, and body

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00:25:49

MSP Success with Acronis Academy (EP 808)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/14

Acronis has taken a bold step in addressing the challenges faced by Managed Service Providers (MSPs) worldwide through its innovative educational initiatives—the Acronis Academy and MSP Academy. In this engaging conversation, Jon McCarrick dives into how these programs provide vendor-neutral training to help technicians gain crucial skills, business owners navigate growth strategies, and sales teams improve their effectiveness in the unique MSP landscape.Jon also highlights how Acronis evolved from

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00:27:19

Public Libraries as an IT Niche? Yes! (EP 807)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/12

Uncle Marv sits down with Lisa Johnson from AVC Technology at ASCII Edge in Orlando to discuss her company’s fascinating journey from its origins in 1971 to becoming a thriving managed services provider today.Key Highlights:A Love for Disney Meets ITLisa shares her lifelong passion for Disney and how it ties into her frequent trips to Orlando with her husband Brian while running their remote business.The Evolution of AVC TechnologyDiscover how AVC transitioned from audiovisual services in the 1970s

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00:42:29

Scaling with Remote Teams (EP 806)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/12

In this episode of Uncle Marv’s IT Business Podcast, we continue our conversation with David Stinner, founder of Buffalo-based US itek. David opens up about the lessons he learned from early legal battles that shaped his entrepreneurial drive and how he scaled his MSP using innovative strategies like flat-rate pricing and outsourcing help desk services overseas.Key Topics Covered:From Legal Battles to Leadership: David shares how being sued by his former employer motivated him to persevere and build

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00:32:23

From PC Builds to MSP Success (EP 805)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/11

Why Listen?This episode provides a candid look at the evolution of an MSP from its humble beginnings to becoming a regional leader in IT services. David’s story is packed with actionable insights on scaling a business, overcoming customer objections, and leveraging tools for proactive service delivery.Show NotesDavid Stinner, founder and president of US itek, joins Uncle Marv’s IT Business Podcast for an insightful conversation about his 26-year journey in the IT industry. Starting as a teenager

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00:16:53

Scaling IT Services in Small Towns: Ali Johnston (EP...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/11

Why Listen?This episode offers relatable insights for IT professionals working in smaller markets or expanding their businesses into new regions. Ali Johnston’s stories about cybersecurity awareness and scaling managed services are both practical and inspiring, making this a must-listen for anyone navigating growth while maintaining client trust.Show NotesAli Johnston, owner of Bel Tech Services and longtime friend of Uncle Marv’s podcast, joins us live from ASCII Edge in Orlando to discuss her

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00:52:43

Inside Uncle Marv’s NetAlly Go Bag (EP 803)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/10

In this episode of Uncle Marv’s IT Business Podcast, we dive into the tools and strategies that keep IT professionals ahead of the game. Uncle Marv opens up his trusted NetAlly go bag to reveal essential devices like the EtherScope and LinkSprinter, explaining how each tool simplifies network troubleshooting and testing. He shares insights from recent client projects, including office moves in Orlando and Tampa, highlighting challenges like DMARC extensions and SD-WAN setups.What’s in Uncle Marv’s

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00:24:06

NSITSP: Advocating for IT Professionals (EP 802)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/09

Why Listen?This episode provides actionable advice for IT professionals looking to elevate their businesses through professionalism, education, and advocacy. Karl Palachuk’s insights will inspire listeners to embrace higher standards while preparing for legislative changes that impact their industry.Show NotesIn this engaging episode of Uncle Marv’s IT Business Podcast, Karl Palachuk shares his journey from solo tech to industry pioneer and discusses his mission to professionalize the IT industry

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00:27:28

MSP Tips: Balancing Contractors and Employees (EP 801)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/09

Why Listen?This episode provides actionable insights for IT professionals looking to grow their businesses while maintaining flexibility and high-quality service. David’s relatable anecdotes and practical advice on networking, referrals, and team-building make it a valuable resource for anyone in the MSP space.Show NotesDavid Geiger’s entrepreneurial journey is nothing short of inspiring. Starting as an IT consultant without much formal knowledge, he built Spur IT Services into a successful managed

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00:31:13

Patch Management Made Easy with Action1 (EP 800)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/08

Why Listen?This episode provides valuable insights into modern IT challenges like managing patches across diverse environments, securing endpoints against vulnerabilities, and scaling solutions for MSPs. Mike Walters offers practical advice on leveraging Action1’s unique features to improve efficiency without breaking the budget.Show NotesAction1 is changing the game in IT patch management, offering MSPs and enterprises a scalable, secure solution that works across Windows, MacOS, and soon Linux

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00:19:32

Why Backup Matters: A Hurricane Horror Story (EP 799)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/07

Why ListenThis episode provides actionable insights on disaster recovery, cybersecurity best practices, and building lasting client relationships—all from an MSP that has thrived in Florida’s challenging environment for 30 years. Whether you’re an established IT provider or just starting out, Laura’s stories and advice will inspire you to elevate your business.Show NotesLaura Casper of Link Tech Computer Services joins Uncle Marv at ASCII Edge Orlando to share her experiences running a successful

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00:16:11

Noticeable: Marketing Automation for MSPs (EP 798)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/04

Herman Pool joins Uncle Marv’s IT Business Podcast to share his expertise in marketing automation and business growth strategies for MSPs. As the founder of Vertical Action and Noticeable, Herman has developed tools and systems that go beyond traditional website services to include marketing fulfillment and coaching.He introduces his GROW system—Get Noticed, Build Relationships, Own the Sale, and Win Fans—which provides a roadmap for MSPs looking to scale their business effectively. From email

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00:36:13

Targeted Marketing Tips for MSPs (EP 797)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/04

In this episode, Tim Fitzpatrick returns to share his expertise on strategic marketing for MSPs and IT professionals. Tim breaks down his proven framework of strategy, planning, and leadership, explaining how each component works together to create a robust marketing engine that drives consistent results.Key highlights include:Why most MSPs fail at marketing by skipping the strategy phase and jumping straight into tactics like paid ads or social media posts.The importance of identifying your ideal

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00:31:50

After The Conference: ASCII Edge Orlando 2025 (EP 796)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/03

Uncle Marv returns after a whirlwind week at ASCII Edge Orlando 2025! This episode is packed with stories from six days away—his longest stretch out of town in decades—and features everything from client moves to conference networking highlights. Marv shares his experience troubleshooting camera systems under unusual circumstances and navigating cubicle chaos during a client’s office setup gone wrong.Listeners will enjoy hearing about the unique atmosphere at ASCII Edge events, where intimate

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00:15:12

Think Outside the Box with 5G Solutions (EP 795)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/03

Uncle Marv welcomes Steve Copeland from Rhythms, the company behind the innovative “internet in a box” solution that’s making waves in the MSP world. Steve explains how their 5G-powered boxes are helping IT providers not only offer reliable backup internet but also create new revenue opportunities by sponsoring events and providing connectivity at scale.Creative Ways to Monetize ConnectivitySteve shares real-world examples of how MSPs are thinking outside the box—literally! From partnering with

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00:24:34

Sophos vs. State-Sponsored Hacks (EP 794)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/02

Cybersecurity is a constant battle, and this episode brings you up to speed on the latest developments from Sophos. Uncle Marv welcomes Ryan Gebauer to discuss how Sophos is tackling state-sponsored attacks and ransomware with innovative solutions like AI-powered threat detection and end-to-end cybersecurity tools.Key highlights include:Ransomware Realities: Why paying the ransom often leads to higher recovery costs and doesn’t guarantee data restoration. Learn why a recovery-first mindset is

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00:16:32

SharePoint Migration Woes and Wins (EP 793)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/02

Uncle Marv’s IT Business Podcast welcomes Kristen Pittman from CyLutions, a custom software development company that specializes in modernizing businesses through tailored IT solutions. Kristen recounts her journey to ASCII Edge in Orlando and dives into her expertise in Microsoft 365 migrations, SharePoint configurations, and database management.The conversation explores common pitfalls in IT migrations, like insufficient admin rights and improper use of tools like OneDrive and SharePoint groups

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00:15:22

ASCII Edge 2025: Insights from Jerry Koutavas (EP 792)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/04/01

Why Listen? This episode provides a behind-the-scenes look at how ASCII empowers MSPs to thrive through collaboration, innovation, and foresight. Learn about exclusive tools and strategies that can help you stay competitive while navigating industry challenges like mental health and mergers.In this episode of Uncle Marv’s IT Business Podcast, Jerry Koutavas, President of ASCII, sits down to discuss how the organization continues to support MSPs in an ever-changing industry. Recorded at the Hyatt in

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00:11:36

Even Admins Can't Install: ThreatLocker (EP791)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/03/26

This episode provides valuable insights into real-world IT security challenges and solutions. Listeners will gain a deeper understanding of why strict security measures are necessary and how they can be implemented effectively. The stories shared by Uncle Marv offer practical lessons for IT professionals at all levels.The Principle of Least Privilege: Marv explains why giving users the minimum level of access necessary for their work is crucial for maintaining security. He shares examples of how

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