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PODCAST

Evolved Radio

Evolved Radio Podcast: Interviews with technology experts, industry thought leaders, business leaders and other interesting minds. Exploring the evolution of business and technology.

business management

All Episodes

26:19

ERP034 - Customer Satisfaction Scoring w/ Simplesat

Evolved Radio ·

2018/07/15

Today's podcast is brought to you by Simplesat. Your tool for stupidly simple satisfaction surveys. I'm joined by Derek and Cory Brown, the father-son team behind Pronto Marketing and Simplesat. If you're in a service-based industry it's important to know how your customers feel about your service. Traditional satisfaction surveys are terrible and the response rate shows that's the case. Simplesat can increase your client feedback 10 fold. Simplesat also makes the data more actionable. Jump over to

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40:34

ERP033 - Advanced Biometric Security w/ Ian Paterson

Evolved Radio ·

2018/07/09

Today on Evolved Radio we're talking everyone's favorite IT topic lately. Security! I'm joined by Ian Paterson CEO of Plurilock. His company has a really innovative approach to security. It's an advanced form of user identification that can tell who you are by how you type and move the mouse. We talk about why users hate passwords, security requirements for regulated industries, and much more.

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42:24

ERP032 - MSP Coaching w/ Richard Tubb

Evolved Radio ·

2018/06/03

Richard Tubb is one of the best-known experts in the global IT Managed Service Provider (MSP) community. His track record speaks for itself, as he launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard is also the author of the IT Business Owner's Survival Guide and the author of the Tubblog. We discuss why you may need a business coach, what business owners tend to struggle with most, and how technology is evolving MSP businesses as well as

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31:52

ERP031 - vCIO Process w/ Alex Markov

Evolved Radio ·

2018/05/28

On the podcast today, I'm chatting with Alex Markov, President of Red Key Solutions and CEO of Strategy Overview. Red Key is a mature and successful MSP in the New York area. Alex and his team work hard to deliver business value to their clients. One of the best way for MSPs to do that is implementing a QBR/TBR. Alex recognized the value in the system they had built and has created a SaaS product called Strategy Overview to help others deliver effective technology planning to their clients.

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35:19

ERP030 - Canadian Cannabis Industry w/ Dan Sutton

Evolved Radio ·

2018/04/12

Dan Sutton is vocal leader in the BC cannabis industry. Dan started Tantalus Labs, a cannabis production company in 2012. Dan has been a strong supporter of greenhouse based production of cannabis. We talk about the social and financial impact of that approach. We also discuss the fast dissolving social and professional stigmas associated with cannabis. Canada is expected to federally legalize cannabis in 2018. The Canadian market alone is expected to be worth about seven Billion. Dan and his team

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33:16

ERP029 - Graphene w/ Dr. Joseph Meany

Evolved Radio ·

2018/01/04

If you've never heard of Graphene, you can bet you'll be hearing a lot more about it in the coming years. Graphene is a material that quietly holds the keys to many of our next generation of technological advances. Filtering water at an atomic level, creating impossibly lightweight bulletproof material, building a quantum supercomputer, and powering nanobots. This little-known material called Graphene is central to a series of fascinating technical discoveries. Today I'm speaking with Dr. Joseph

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27:14

ERP028 - Kanban for Connectwise Manage

Evolved Radio ·

2017/11/26

Wim Kerkhoff and I talk lean for devops and IT managed services. Wim built a Kanban system for Connectwise Manage

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30:45

ERP027 - Offshore Support w/ James Vickery

Evolved Radio ·

2017/11/13

James built an offshore support team to augment his MSP business. He found the offshore strategy enabled a scaling of his business that he otherwise never could have achieved. As more and more peers asked him how to do the same he recognized a business opportunity and Benchmark 365 was born. James and I discuss his journey, some of the common resistance points around offshoring and how his team integrates with existing MSP businesses.

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30:03

ERP026 - Desktop as a Service (DaaS) with Ted Hulsy

Evolved Radio ·

2017/10/07

Ted is the Chief Revenue Officer at Itopia. Itopia's mission is to make it easy to migrate Windows workspace environments to the cloud.We talk about the evolution of Cloud computing, including Desktop as a Service (DaaS) and using the public cloud for rapidly deploying computing infrastructure. This is a rapidly growing solution in the IT industry enabling providers to spin up remote desktop environments in no time at all. Ted and I also talk about the competition between AWS, Azure, and Google in

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40:21

ERP025 - Digital Entrepreneurship w/ Tim Kane

Evolved Radio ·

2017/07/21

Tim Kane is co-founder and CEO of myHSA. myHSA is a technology company that facilitates Insurance brokers with the ability to offer in-house health spending accounts. In my interview with Tim, we explore his evolution from brick and mortar business owner to digital entrepreneur. His journey has been filled with hard lessons about building a software business as a non-technical founder. His passion, determination, and strong focus on customer service have served him well. Tim and his co-founder Steve

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32:53

ERP024 - Data Science w/ Alastair Woolcock

Evolved Radio ·

2017/06/15

You have probably heard the term Big Data. What does that mean anyway? Today I'm joined by Alastair Woolcock, to talk about Data Science. We uncover the science of data analytics and how data is unlocking market changing insights at all levels of business. Whether you're a small business trying to understand social media and it's influence on your marketing efforts, or an enterprise organization trying to understand client behavior, data can be a powerful tool. There is a growing industry of data

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34:35

ERP023 - SOP Culture w/ Raj Goel

Evolved Radio ·

2017/04/17

Today's podcast I'm joined by Raj Goel, CISSP. Raj is the founder of Brainlink and the creator of SOP Culture. Raj and I explore the benefits and the challenges of creating a SOP driven culture in your business. SOP Culture was formed out of years of Raj standardizing his teams work at Brainlink to ensure a consistency of service that gives him an unusual competitive edge in the market.

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20:42

ERP022 - Blockchain Update w/ Alex Sterk

Evolved Radio ·

2017/04/01

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19:50

ERP021 - Education w/ Dr. Ray

Evolved Radio ·

2017/03/23

Dr. Ray Hsu and I discuss how higher education needs to evolve to best serve students and innovation.

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28:36

ERP020 - VR and Education w Dr. Ray

Evolved Radio ·

2017/03/13

Dr. Ray Hsu Professor at UBC. He is both the founder of the VR/AR working group and faculty in residence at the emerging media lab, conducting research on the immersive technology. When most people think of VR they think of video games. Like many of us, Dr.Ray sees the value of VR in the gaming field, but his vision for its impact go far beyond that. In particular, I wanted to talk to Dr.Ray about his view on how VR/AR will influence education.

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49:55

ERP019 - Futurism - Artificial Intelligence

Evolved Radio ·

2017/02/27

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33:38

ERP018 - AR and Mixed Reality w/ Miguel Sanchez

Evolved Radio ·

2017/02/21

My guest today is Miguel Sanchez with Mass Ideation. I think that augmented reality and mixed reality are going to have a massive influence on how brands market their ideas and products. Why simply have a glossy photo with some cool print, when you can have a mini-movie built into your advertisement. Miguel's company is leading the way in the industry helping companies use leading-edge technologies to create a more memorable and engaging experience in their marketing work. This market is evolving

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27:27

ERP017 - RMM & PSA w/ Bill Stucklen

Evolved Radio ·

2017/01/29

My guest today is Bill Stucklen, CEO of Stack Advisors. Bill and I discuss a specific portion of the Managed IT space. Stack Advisors is a company that provides expertise to MSPs using Labtech and Connectwise. The reason I was interested in having Bill on to chat was that it seems counter-intuitive that an IT company would outsource its internal systems management to a third party, but it makes a ton of sense for many MSPs.

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39:42

ERP016 - Internet Security w/ Christopher Calvert

Evolved Radio ·

2016/12/02

New threats are emerging on the internet. Just in recent months we have seen shockingly more mature attacks on the internet. State sponsored cyberwar tactics are being brought in to the public eye. Last month we saw one of the largest DDoS attacks ever recorded. So I wanted to chat with a friend of mine that has deep roots in the Internet Security industry and get his thoughts on the rapid evolution of the security industry.

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36:17

ERP015 - Modern Sales Process with Rob Malec

Evolved Radio ·

2016/10/06

Rob Malec is an author, consultant, active keynote speaker to the business community and business columnist. He is the President of Businessworks Consulting Inc. Based in Vancouver British Columbia he has been helping his clients increase the revenue their company’s generate while operating more effectively as an organization since 2001.

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134 results

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