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PODCAST

FULL COMP: The Voice of the Restaurant Industry Revolution

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack

business entrepreneurship

All Episodes

25:34

Episode 1: Building Restaurants Faster, Smarter &...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/31

In this episode, Josh Kopel and Michael Benson sit down with Brad Block, a top restaurant builder who has worked on some of LA’s most high-profile hospitality projects. With countless operators now facing the challenge of rebuilding, Brad shares insider strategies on how to reopen faster, smarter, and stronger—without getting caught in costly delays or unnecessary expenses. Whether you’re in LA recovering from the fires or a restaurateur thinking about renovations, this episode breaks down

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38:17

Scaling Without Selling Out: Chris Schultz on Growing...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/28

How do you scale a brand without losing the magic that made it special in the first place? Chris Schultz has spent his career answering that question. From Starbucks to Mod Pizza to his current role as CEO of Voodoo Doughnut, Chris has helped transform cult brands into national powerhouses—all while keeping them authentic, quirky, and loved. In this episode, we dive into what it really takes to grow without losing your identity, how Voodoo is defying industry norms, and why staying weird

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12:45

Office Hours: Here's my fix for solving the labor...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/27

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter, more successful businesses.In this episode, I break down why the old-school mentality of treating your team like “family” is actually holding

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35:25

Rethinking Restaurant Growth: Mohaimina Haque on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/25

Legacy brands can either fade into the past or evolve to meet the future. Mohaimina Haque is making sure Tony Roma’s does the latter. As a lawyer-turned-CEO, she’s bringing a fresh, analytical approach to a 50-year-old brand, modernizing its operations, embracing AI and robotics, and redefining what a franchise model can be. In this episode, we unpack how she’s steering the company through innovation, why she believes in out-innovating rather than replicating, and how independent restaurant

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40:39

No Story, No Glory: Bill Harper on the Art of...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/21

If you’re struggling to stand out, it’s not because your product isn’t good—it’s because your story isn’t strong enough. Bill Harper has spent decades mastering the art of strategic storytelling, helping brands cut through the noise and connect with their ideal customers. From repositioning legacy businesses to turning underdog brands into industry leaders, Bill knows what it takes to make people care. In this episode, we dive into the psychology of great branding, why simplicity wins every

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10:30

Office Hours: How I create bulletproof promotional...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/20

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter, more successful businesses.In this episode, I dive into why most restaurants struggle to make money and what we can do about it. The hard

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35:41

Reimagining Fine Dining: Douglas Keane on Breaking...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/18

What if everything you thought you knew about running a restaurant was wrong? Douglas Keane, the James Beard Award-winning chef behind Cyrus, has spent the last decade rethinking fine dining from the ground up. After closing his acclaimed restaurant in 2012, Douglas refused to return to the same broken model—so he built something completely different. In this episode, we dive into how he’s engineered a new kind of restaurant: one where teams thrive, work-life balance exists, and

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42:40

Disrupting Restaurant Tech: Sterling Douglass on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/14

Restaurant tech is a double-edged sword—it can streamline operations and drive profits, or it can be just another expense that complicates everything. Sterling Douglass, co-founder and CEO of Chowly, has spent years solving that problem. He’s built a platform that not only automates online ordering but also optimizes pricing, increases average check sizes, and turns data into dollars. In this episode, we unpack why most restaurant tech fails, how operators can make digital channels work for

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9:30

Office Hours: The most profitable way to grow a...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/13

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter, more successful businesses.In this episode, I’m tackling one of the biggest traps restaurant owners fall into—the idea that more locations

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37:40

Redefining Indulgence: Sasha Zabar on Building a...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/11

How do you turn ice cream into a lifestyle brand? Sasha Zabar has done just that with Glace, a boutique concept that has transformed the way we think about indulgence. From sourcing the finest ingredients to creating visually stunning experiences, Sasha has built a brand that’s as aspirational as it is delicious. In this episode, we dive into his unique approach to branding, the lessons he’s learned from his family’s hospitality empire, and how Glace is redefining what it means to stand out

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38:49

Food Trucks Mogul: Daniel Shemtob on Resilience,...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/07

What does it take to transform passion into multiple thriving businesses across industries? Daniel Shemtob, the mind behind The Lime Truck, Snibbs footwear, and more, has built his career on bold moves and even bolder risks. From pioneering the food truck scene to launching a revolutionary footwear brand and penning Food Truck Mogul, Daniel’s journey is a masterclass in resilience, reinvention, and staying ahead of the curve. In this episode, we explore his lessons on entrepreneurship,

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9:08

Office Hours: Profit Comes First, Not Guest Experience.

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/06

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter, more successful businesses.In this episode, I’m breaking down one of the most important—and often overlooked—truths in the restaurant industry:

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42:47

Revolutionizing Fast Casual: Joseph Ortiz on Scaling...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/03/04

How do you take a legacy brand and make it stand out in one of the most competitive markets in hospitality? For Joseph Ortiz, CEO of Farmer Boys, the answer lies in blending time-tested traditions with bold innovation. From redefining the drive-through experience to balancing hospitality and technology, Joseph is leading Farmer Boys into a future where quality and connection take center stage. In this episode, we explore how he’s navigating shrinking margins, driving customer frequency, and

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40:52

From Line Cook to Legend: Ari Weinzweig’s Secrets to...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/28

What does it take to turn a dishwashing job into a legacy that reshapes an entire industry? Ari Weinzweig, co-founder of Zingerman’s, has spent over four decades building not just a successful business but a model of leadership rooted in purpose, curiosity, and values. In his latest work, Life Lessons I Learned from Being a Line Cook, Ari reflects on the principles that have guided his journey and the powerful lessons we can all take from them. In this episode, we explore how these lessons

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37:17

Building Generational Success: David Steele on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/25

What does it take to build restaurants that stand the test of time? For David Steele, founder of Flour + Water Hospitality Group and Great Gold Hospitality, the answer lies in strong systems, thoughtful leadership, and a commitment to investing in people. From his beginnings in finance to creating some of the industry’s most iconic brands, David has mastered the art of sustainable growth. Today, we dive into the strategies and philosophies that have defined his success. For more on Flour +

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37:24

Unlocking Belonging: Dan Berger’s Secrets to...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/21

Belonging is the foundation of hospitality, but how often do we stop to understand it—truly understand it? Dan Berger has built his career and his life around solving the belonging crisis. From a $100M tech exit to crafting transformative retreat spaces, Dan’s journey is a masterclass in creating spaces and systems that foster connection. In this episode, we explore how his personal story shaped his professional success, why belonging matters now more than ever, and how restaurant owners

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40:46

Turning Struggles Into Strength: Pete Riggs on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/18

What does it take to breathe new life into a legacy restaurant brand? Peter Riggs knows firsthand. As the CEO of Pita Pit, Peter has taken on the monumental task of revitalizing a business after years of decline, transforming challenges into opportunities and ideas into action. In this episode, we explore how Peter’s leadership, innovative catering strategies, and relentless commitment to franchisees are setting the stage for a remarkable comeback. Whether you're leading a turnaround or

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40:45

Transforming Guest Experiences: Dorrian Porter on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/14

Hospitality is built on moments—the ones your guests remember long after they leave. But how do you craft those moments consistently? Dorrian Porter has an answer. As the creator of VestaBoard, he’s turned a retro-inspired communication tool into a modern marvel for businesses, helping restaurateurs and hoteliers engage their guests in ways that feel personal, surprising, and unforgettable. In this episode, we uncover the story behind VestaBoard’s creation, the psychology of guest

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38:48

Steal These Systems: John Felico’s Blueprint for...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/11

Building a restaurant that works for you instead of the other way around is no small feat. But John Felico has done it—and scaled it—by mastering the art of systems. From humble beginnings selling sausages to pioneering self-pour technology with Augie’s Draft Room, John has turned industry pain points into opportunities. Today, we dive into how he’s built businesses that last, the systems that power growth, and the lessons every restaurateur needs to hear. If you’re ready to stop working

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35:22

Building Teams That Win: Stephanie Jaeger on...

FULL COMP: The Voice of the Restaurant Industry... ·

2025/02/07

What does it take to lead in an industry that demands resilience, innovation, and constant evolution? Stephanie Jaeger has spent over two decades answering that question. From running one of Canada’s top 100 restaurants to driving growth at Joey Restaurants and leading Les Dames d’Escoffier International, Stephanie has mastered the art of building high-performing teams and empowering leaders. In this episode, we uncover her strategies for turning challenges into opportunities, creating

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