MSP Chat

Erick and Rich discuss alternatives to traditional private equity firms for MSPs seeking an exit and how to build a minimum required bundle of services for all your managed service clients. Then they’re joined by John Tippett, COO of Cytracom, for a look at the SMB market’s unique networking requirements and how SASE solutions can help address them. And finally, one last thing: two amusingly unlikely stories involving lottery winners from North Carolina. Discussed in this episode:Not a Big PE Fan

Erick and Rich explain why now's the time to get in on the fast-growing demand for environmental, social, and governance (ESG) services and explore proven techniques for reducing platform and vendor sprawl. Then, they're joined by Prakash Panjwani, CEO of WatchGuard Technologies, for a wide-ranging conversation about how shifting threats and work arrangements have changed what both MSPs and their clients need from security products, services and vendors.And finally, one last thing about how an

In this episode of the MSP Chat podcast, hosts Rich, Erick, and guest Antoine Jabara, co-founder and general manager of MSP products at JumpCloud, discuss the cloud age and how MSPs can make the best use of it. The conversation begins with a review of the Kaseya DattoCon event and segues into a focus on Kaseys's new AI platform - Cooper Bots. Erick then shares strategic success tips for modern MSP service delivery, drawing from his presentation at DattoCon. Other points include a discussion on the

Erick and Rich discuss the expanding dominance of the Microsoft cloud and how to ready yourself in Q4 for a triumphant new year. Then they’re joined by MSP guru James Kernan, Channel Mastered’s chief leadership strategist and channel growth expert, for an expert exploration of EOS best practices. And finally, one last thing: A story about an indignity even the coolest smartphone isn’t worth enduring.Discussed in this episode:ConnectWise Announces Integrations with Microsoft in Collaboration to

In this special episode of MSP Chat, sponsored by Quoter, Erick and Rich discuss a vision of the MSP of tomorrow based on Rich’s recent conversation with Janet Schijns of JS Group and how to gain competitive advantage by automating and integrating your sales quoting and payment collection platforms in response to changed buying expectations since the arrival of Covid. Then Scott Bauer, director of marketing at Quoter, joins in to explore best practices and underleveraged opportunities for MSPs in

Erick and Rich discuss the opportunities in ESG services and avoiding project scope creep. Then, they’re joined by Louise Broekman of the Advisory Board Centre and Annette Taber of BOARDSWAP to discuss the power of advisory boards for vendors and MSPs. That’s all followed by one last thing: a new class of smart textiles that turn ordinary underwear into a surveillance tool.Discussed in this episode: Worldwide Spending on Purpose-Built Sustainability Services Will Reach $65 Billion in 2027, According

In the very episode of a brand-new podcast, your hosts Erick Simpson and Rich Freeman explore the $158.6 billion channel opportunity in AI and how MSPs can leverage AI in their own businesses while minimizing risk. Then they speak with SonicWall global channel chief Michelle Ragusa-McBain about the top three strategies for succeeding in managed security. And finally, one last thing: the record-shattering $32,000 sale of some apparently very tasty Spanish bleu cheese.Discussed in this