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PODCAST

Dental Protection Australia

Dental Protection

The Dental Protection Australia podcast channel discusses the key and current dentolegal risks and issues affecting dental practitioners across Australia. The Dental Protection advisory team provide helpful advice and guidance on how to steer clear of dentolegal risks, assisting you to provide safe and high quality dental care for your patients. RiskBites provides short, bite sized guidance for some of the issues impacting the profession right now.

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All Episodes

12:36

RiskBites: Recognising burnout – tackling moral...

Dental Protection Australia ·

2021/10/24

Burnout is a significant concern impacting dental professionals on a global scale. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford –Wiezel, Case Manager at Dental Protection consider how moral distress and moral injury can feature in and feed into burnout.

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15:23

RiskBites: Business Continuity Planning

Dental Protection Australia ·

2021/09/26

This podcast outlines the importance of a business continuity plan and why you need one for your practice. With the ever-changing environment, particularly around a pandemic, none of us are immune to being subject to change. By having measures in place to safe guard your dental practice it provides peace of mind to you and your team about the role each person plays in handling a crisis. Learn about what a business continuity plan includes, who needs to oversee it, who decides to use it and where it

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9:27

RiskBites: Record keeping – an arduous but vital task

Dental Protection Australia ·

2021/08/29

Dr Annalene Weston and Dr Kiran Keshwara discuss the importance of keeping and maintaining detailed and accurate records.

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22:39

CaseMatters: You are negligent

Dental Protection Australia ·

2021/08/22

In this episode of CaseMatters, Dr Annalene Weston will guide you through the case study ‘You are negligent’. The accusation of negligence is one often made, and is rarely based on an actual negligent act, but rather is the voicing of a patients perception of events or how you have made them feel. This podcast explores what makes a practitioner negligent and consequently whether any of the practitioners involved were actually negligent.

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26:53

CaseMatters: You didn't fix my bite

Dental Protection Australia ·

2021/08/01

This case study explores the unfortunate series of events that followed an orthodontic treatment that did not go to plan. This resulted in stress for the patient, dentist and even reached AHPRA through a formal complaint. Hear from the people involved and find out the final outcome as well as what lessons can be learnt from this situation

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11:30

RiskBites: Difficult conversations in difficult...

Dental Protection Australia ·

2021/07/25

Dealing with a difficult situation doesn’t always mean a conversation directly between you and a patient, it could be with their partner, parents or carers. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford Wiezel, Case Manager at Dental Protection explore what steps you can take to prepare yourself when dealing with a difficult conversation.

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13:49

RiskBites: Why it’s important to know a patient’s...

Dental Protection Australia ·

2021/07/04

Good clinical information gathering allows for safe dental treatment – but how often should medical histories be taken? And what are the consequences if it is not done properly? In this episode of RiskBites Dr Mike Rutherford and Dr Annalene Weston discuss the three criterion to base the decision to review a patient and how the importance of keeping good records can help Dental Protection defend you against a patient complaint.

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38:00

CaseMatters: You have shortened my life

Dental Protection Australia ·

2021/06/27

In this episode of Casematters, Dr Mike Rutherford and Dr Annalene Weston explore the cases where an allegation that the dental practitioner has missed oral cancer is made. Find out the potential legal and regulatory pathways that a matter like this would take, the likely outcomes and how they differ. In addition to this, hear about the impacts that this event has had on each person involved.

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11:27

RiskBites: Saying no to patients, Can we? Should we?...

Dental Protection Australia ·

2021/06/20

Saying no to patients isn’t always easy, but in some instances, it can be necessary for the patient, and for you. In this episode of RiskBites Dr Annalene Weston and Dr Kiran Keshwara explore examples of when healthcare professionals have felt it necessary to refuse treatment. https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/a-difficult-conversation-in-bariatrics_This episode is part of our podcast series, RiskBites, which provides short, bite-sized

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13:57

RiskBites: Recording Consultations - Friend or Foe

Dental Protection Australia ·

2021/06/06

In this episode of RiskBites, Dr Colm Harney and Dr Annalene Weston discuss recording consultations and why patients may feel recording consultations can be beneficial. _This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

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22:17

CaseMatters: Why didn't you tell me?

Dental Protection Australia ·

2021/05/30

Consent is one of the most important conversations that any clinician has with a patient. Regretfully, many practitioners will bypass the conversation, assuming knowledge. Sometimes they substitute the conversation with written documentation, but what if the patient is not a strong reader and is too embarrassed to tell you? This episode of CaseMatters explores consent in this context.

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26:11

CaseMatters: I knew it could happen; I just didn’t...

Dental Protection Australia ·

2021/05/02

Issues can arise in any treatment, in the pre-treatment conversation or during the post treatment management of care. In this episode of CaseMatters, the Dental Protection team explore a real-life case, where despite the dental practitioner believing the patient understood the risks of treatment and had given consent to proceed, an adverse outcome led the patient to claim "I knew it could happen; I just didn’t think it could happen to me."

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10:03

RiskBites: How to comply with Dental Board...

Dental Protection Australia ·

2021/04/25

Dr Annalene Weston and Dr Ralph Neller discuss what action to take if you receive a complaint from AHPRA - and what happens if you don’t._This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

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32:55

CaseMatters: You made things worse

Dental Protection Australia ·

2021/04/04

Building rapport establishes trust between you and your patient. But what happens if a patient leaves your surgery feeling confused, upset or even ridiculed? The Dental Protection team bring to life a real case, to consider why following a thorough consultation may leave your patient claiming, “You have made things worse”

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11:47

RiskBites: Communication counts, but why does it matter?

Dental Protection Australia ·

2021/03/28

Dealing with a complaint can undoubtedly be a difficult and stressful time for a practitioner and the wider team. In this episode of RiskBites Ms Kristen Trafford–Wiezel, Case Manager at Dental Protection and Dr Annalene Weston discuss the value of good communication and its role in helping resolve matters relating to patient satisfaction. Read our 'Communication counts' article for more on this

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29:57

CaseMatters: You made my daughter ugly!

Dental Protection Australia ·

2021/03/14

A six year old requires stainless steel crowns. But why does her father believe his daughter now looks “ugly”? The Dental Protection team explore why a communication breakdown leads to this unexpected outcome.

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14:34

RiskBites: The role of body dysmorphia in your...

Dental Protection Australia ·

2021/02/28

In this episode of RiskBites Dr Mike Rutherford and Dr Annalene Weston discuss how to identify and manage patients with Body Dysmorphic Syndrome.Read our 'Body dysmorphic disorder' article for more on this topic.https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/body-dysmorphic-disorder-spotting-the-warning-signs_This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the

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25:19

CaseMatters: I look like a horse!

Dental Protection Australia ·

2021/02/14

“What if I could share with you the worst day of my professional life?” In this episode of CaseMatters, the Dental Protection team bring to life all sides of a real case, to explore the factors leading to why a patient might sue you for ‘making them look like a horse’.

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11:56

RiskBites: Top tips for younger practitioners – what...

Dental Protection Australia ·

2021/01/31

Around 50% of cases opened by Dental Protection for recent graduates are for issues relating to endodontics and oral surgery, including simple extractions. In this episode of RiskBites Dr Kiran Keshwara and Dr Annalene Weston discuss the importance of developing good habits early on in your career, why record keeping and communication is so important - and tips on looking for a job!Read our 'Top tips for practitioners' article for more on this

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14:59

RiskBites: Open Disclosure - Part 2 - The role of the...

Dental Protection Australia ·

2020/11/22

Open Disclosure, part 2 of 2 – this episode explores the role of the apology in an open disclosure conversation._This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

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136 results

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