PODCAST
Pink Elephant - The IT and ITIL Service Management Experts
The podcasts dedicated to leading the way in IT Management Best Practices .
All Episodes
8:54
The Role of the Service Desk in the 21st Century,...
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10:38
The Role of the Service Desk in the 21st Century,...
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9:28
The Role of the Service Desk in the 21st Century,...
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9:22
The Role of the Service Desk in the 21st Century,...
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8:32
The Role of the Service Desk in the 21st Century,...
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9:18
The Role of the Service Desk in the 21st Century,...
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9:00
The Role of the Service Desk in the 21st Century,...
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8:04
Can You Legislate Availability? Part 6
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11:34
Can You Legislate Availability? Part 5
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10:22
Can You Legislate Availability? Part 4
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12:04
Can You Legislate Availability? Part 3
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17:00
Can You Legislate Availability? Part 2
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13:30
Can You Legislate Availability? Part 1
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6:49
Determining Staffing Levels at the Service Desk
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13:00
An Introduction to COBIT Part 4 of 4
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13:34
An Introduction to COBIT Part 3 of 4
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11:46
An Introduction to COBIT Part 2 of 4
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10:00
An Introduction to COBIT Part 1 of 4
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12:21
ITIL in a Heartbeat: An Introduction to ITIL Part 4 of 4
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9:01
ITIL in a Heartbeat: An Introduction to ITIL Part 3 of 4
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