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PODCAST

Salesforce Admins Podcast

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

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All Episodes

30:56

What Does the Future Hold for Salesforce...

Salesforce Admins Podcast ·

2024/04/11

Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. AI enhancements and what they mean for admins The last time I had Lizz on the pod, we talked about why clean data is crucial for AI tools. But with everything that

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23:42

Can AI Enhance Salesforce Architecture and...

Salesforce Admins Podcast ·

2024/04/04

Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Well-Architected and Decision Guides at Salesforce. Join us as we chat about decision-making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few takeaways from our conversation with Tom Leddy. Decision Guides and the Well-Architected Framework Almost exactly a year ago, we had Tom on the pod to talk about the Well-Architected

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36:32

How Can Automating with Slack Transform Your Workflow?

Salesforce Admins Podcast ·

2024/03/28

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about automating in Slack and what’s coming with Slack AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack is more than just a chat tool Jim gave a great breakout session at TDX on automating in Slack, so I wanted to bring him on the pod to tell us all about it. “If you’re just using Slack for

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38:23

How Do I Know What My Learning Style Is?

Salesforce Admins Podcast ·

2024/03/21

Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about choosing the learning path that fits your learning style and strategies from training your users. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose a learning path that matches your learning style Lisa works on the Trailhead Academy Team, and I wanted to hear her take on a common question I get

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29:52

Explore Advanced Reporting Techniques with Evan Ponter

Salesforce Admins Podcast ·

2024/03/14

Today on the Salesforce Admins Podcast, we talk to Evan Ponter, Salesforce Consultant and Certified Application Architect. Join us as we chat about all things reporting from his breakout session at TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Evan Ponter. A deep dive into Salesforce reporting We last spoke to Evan back in 2019. Since then, he’s struck out on his own as a Salesforce Consultant, where he helps businesses get everything they

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34:07

Introduction to Copilot with Gary Brandeleer

Salesforce Admins Podcast ·

2024/03/07

Today on the Salesforce Admins Podcast, we talk to Gary Brandeleer, Senior Director of Product Management, Emerging Tech and Products at Salesforce. Join us for a roundtable discussion of everything Copilot: what it can do, how you can customize it, and what you need to do to get your org ready to get the most out of it. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gary Brandeleer and Josh Birk. What is Einstein Copilot? So there’s a big

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21:43

Road to TDX: Multi-User Workflows with Antoine Cabot

Salesforce Admins Podcast ·

2022/04/14

Today on the Salesforce Admins Podcast, we talk to Antoine Cabot, Senior Director of Product Management at Salesforce working on Orchestrator. Join us as we talk about what Antoine and his team have learned since Orchestrator went GA in February and all the cool things they’re looking forward to sharing at TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Antoine Cabot. Looking forward to TrailblazerDX Orchestrator is a new product,

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21:39

Road to TDX: DevOps Center with Karen Fidelak

Salesforce Admins Podcast ·

2022/04/07

Today on the Salesforce Admins Podcast, we talk to Karen Fidelak, Senior Director, Product Management at Salesforce. Join us as we talk about some exciting announcements she’s got about DevOps Center coming up for TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Karen Fidelak. Why we’re psyched about the beta for DevOps Center We’re really excited about DevOps Center, and there are going to be tons of exciting announcements at

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Road to TDX: DevOps Center with Karen Fidelak

Salesforce Admins Podcast ·

2022/04/07

Today on the Salesforce Admins Podcast, we talk to Karen Fidelak, Senior Director, Product Management at Salesforce. Join us as we talk about some exciting announcements she’s got about DevOps Center coming up for TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Karen Fidelak. Why we’re psyched about the beta for DevOps Center We’re really excited about DevOps Center, and there are going to be tons of exciting announcements at

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17:02

March Monthly Retro with Mike and Gillian

Salesforce Admins Podcast ·

2022/03/31

Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for March. Not only that, but we’re putting the dynamic duo back together as Gillian is back! Join us as we talk about all the great Salesforce content from March and everything we have to look forward to at TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation from our Monthly Retro. Blog highlights from March We’re really excited about Slack, and Gillian is excited about J.’s

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32:21

Slack Best Practices for Admins with Bear Douglas

Salesforce Admins Podcast ·

2022/03/24

Today on the Salesforce Admins Podcast, we talk to Bear Douglas, Senior Director of Developer Relations at Slack. Join us as we talk about how the powers of admins and Slack combined have the potential to change how all of our users work within our organizations for the better. You should subscribe for the full episode, but here are a few takeaways from our conversation with Bear Douglas. Why more channels can help with information overload Bear and her team write Slack’s API docs, creates SDKs and

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36:50

How Salesforce Admins Can Be Business Leaders with...

Salesforce Admins Podcast ·

2022/03/17

Today on the Salesforce Admins Podcast, we talk to Jeff Berger, VP, Director of Salesforce Operations at Academy Bank. Join us as we talk about what’s happened since his last time on the pod and what he’s learned about how to be proactive as a tech leader in your organization. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jeff Berger. From solo Admin to Director of Salesforce Operations The last time we talked to Jeff, he was a Salesforce

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29:46

On Using Slack for Sales with Scott Beeler

Salesforce Admins Podcast ·

2022/03/10

Today on the Salesforce Admins Podcast, we talk to Scott Beeler, Lead Solution Engineer at Salesforce. Join us as we talk about using Slack for sales and how Scott uses it on a day-to-day basis to process his job function. You should subscribe for the full episode, but here are a few takeaways from our conversation with Scott Beeler. Why Slack and sales go hand-in-hand “My job as a Lead Solution Engineer is to be the conduit between our customers and Salesforce to ensure that whenever we enter into

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34:16

On Multi-Cloud Administration with Kate Elliott

Salesforce Admins Podcast ·

2022/03/03

Today on the Salesforce Admins Podcast, we sit down with Kate Elliott, Senior Manager of Success Strategy and Global Programs at Salesforce. Join us as we talk about her perspective on being a multi-cloud Salesforce Administrator. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Elliott. How Kate became a multi-cloud expert As time goes on and businesses continue to expand and explore new products, the likelihood that you may be the Admin

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14:58

February Monthly Retro with Mike and J

Salesforce Admins Podcast ·

2022/02/24

Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for February. Mike and Lead Admin Evangelist J. Steadman. We’ll review all the top product, community, and careers content for February so you don’t miss a thing. Join us as we talk about Block Kit Builder, how to ask the right questions, and Albuquerque, NM. You should subscribe for the full episode, but here are a few takeaways from our conversation from our Monthly Retro. Blog highlights from February Mike was a huge fan of

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38:10

On DevOps with Gloria Ramchandani

Salesforce Admins Podcast ·

2022/02/17

For this episode of the Salesforce Admins Podcast we’re chatting with Gloria Ramchandani, Senior Director of Strategy and Business Operations at Copado. Join us as we talk about what DevOps does and how working over a holiday weekend on production deployment set her up for the career she has today. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gloria Ramchandani. The Essential Habits for Admin Success, now on Trailhead If you haven’t checked out

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On DevOps with Gloria Ramchandani

Salesforce Admins Podcast ·

2022/02/17

For this episode of the Salesforce Admins Podcast we’re chatting with Gloria Ramchandani, Senior Director of Strategy and Business Operations at Copado. Join us as we talk about what DevOps does and how working over a holiday weekend on production deployment set her up for the career she has today. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gloria Ramchandani. The Essential Habits for Admin Success, now on Trailhead If you haven’t checked out

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39:42

On Becoming an Architect with Susannah Kate St-Germain

Salesforce Admins Podcast ·

2022/02/10

Today on the Salesforce Admins Podcast, we’ve got Susannah Kate St-Germain, Lead Evangelist, Architect Relations at Salesforce. Join us as we talk about music theory as tech philosophy and the skills of an architect. You should subscribe for the full episode, but here are a few takeaways from our conversation with Susannah. The Essential Habits for Admin Success, now on Trailhead We’re really excited about The Essential Habits for Admin Success on Trailhead, and we think you should be too

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30:18

On Product Design with Austin Guevara

Salesforce Admins Podcast ·

2022/02/03

The Salesforce Admins Podcast is back atcha with Austin Guevara, Senior Platform Product Designer at Salesforce. He has a great conversation with J. about how he goes about testing prototypes and getting user feedback. Join us as we talk about how Flow Builder is designed, the importance of user feedback, and the value of accessibility in design. You should subscribe for the full episode, but here are a few takeaways from our conversation with Austin Guevara. The Essential Habits for Admin Success,

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20:06

January Monthly Retro with J. and Ella

Salesforce Admins Podcast ·

2022/01/27

January Monthly Retro with J. Steadman and Ella Marks This week on the Salesforce Admins Podcast, it’s time for your monthly retro with J. Steadman and Ella Marks from the Admin team. In this episode, we’ll cover all the great Salesforce product, community, and careers content from January, and find out why it’s Ella’s favorite month. You should subscribe for the full episode, but here are a few takeaways from our conversation between J. and Ella Marks. The Essential Habits for Admin Success, now

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226 results

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