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PODCAST

The Insider Travel Report Podcast

Insider Travel Report

Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...

society & culture places & travel

All Episodes

12:43

What Makes Sandals Stand Out in a Crowded...

The Insider Travel Report Podcast ·

2025/09/07

Gary Sadler, executive vice president of sales and industry relations at Sandals Resorts, talks with Alan Fine of Insider Travel Report during the ASTA Caribbean Showcase at Sandals South Coast in Jamaica about the brand’s commitment to travel advisors and the commission opportunities they provide. Sadler shares a real advisor success story, discusses education, fam trips, resort reinvestment and how Sandals continues to differentiate itself from its competitors. For more information, visit

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14:38

Why Virgin Voyages’ Brilliant Lady Will Offer a...

The Insider Travel Report Podcast ·

2025/09/05

Michelle Bentubo, chief operating officer of Virgin Voyages, talks with Alan Fine of Insider Travel Report aboard Brilliant Lady ahead of her “Mermaiden” voyage on Sept. 5 about the ship’s new features, entertainment lineup and expanded itineraries. She shares updates on purpose-built changes on the ship for passage through the Panama Canal and colder climates like Alaska, new dining and public spaces, and the commission-friendly tools and themed sailings designed to help travel advisors grow their

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11:23

What’s New in Luxury Travel in Los Cabos?

The Insider Travel Report Podcast ·

2025/09/05

Rodrigo Esponda, managing director of Los Cabos Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the latest news on luxury hotels, attractions and experiences in Los Cabos. Positioned now as an upscale resort destination, Los Cabos is actively promoting to luxury travel advisors and their clients. For more information, visit www.visitloscabos.travel. All our Insider Travel Report video interviews are archived and available on

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32:47

Discover a New, More Upscale Club Med

The Insider Travel Report Podcast ·

2025/09/04

Carolyne Doyon, president and CEO-North America & Caribbean for Club Med, talks with James Shillinglaw of Insider Travel Report about the transformation of this pioneering all-inclusive resort company into a successful, more upscale and still growing brand. Doyon reveals the newest Club Med properties and explains the company’s focus on all-inclusive ski resorts. For more information, visit www.clubmedta.com or www.clubmed.us. All our Insider Travel Report video interviews are archived and

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3:36

Meet the New Chair of the American Society of Travel...

The Insider Travel Report Podcast ·

2025/09/04

Lee Thomas, chair of the American Society of Travel Advisors (ASTA) and one of the founders of NousTravel, talks with Alan Fine of Insider Travel Report about his long-term commitment to advancing the trade association and elevating the travel advisor profession. Thomas outlines his priorities, including advisor advocacy, education and professional standards, and reflects on ASTA’s growth and renewed influence through events like the ASTA Caribbean Showcase. For more information, visit

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34:12

New Survey Reveals the State of Luxury Travel Today

The Insider Travel Report Podcast ·

2025/09/03

Peter Bates, president and founder of Strategic Vision Inc., talks with James Shillinglaw of Insider Travel Report about his annual Pulse of the Industry State of Luxury Travel Survey, which reveals what high-net-worth travelers are buying, where they are going and what they are concerned about. The survey also polls top luxury travel advisors on what they are seeing in the market this year. For more information, visit www.strategicvision.org. All our Insider Travel Report video interviews are

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10:19

Why Travel Advisors Need ASTA Now More Than Ever

The Insider Travel Report Podcast ·

2025/09/03

Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with Alan Fine of Insider Travel Report at the ASTA Caribbean conference in Jamaica about ASTA’s legislative victories, commission payment tools and sverified travel advisor program. Kerby outlines current threats to the profession and urges advisors to join the fight through advocacy, education and unity, as well as such conferences as the ASTA Caribbean event. For more information, visit www.asta.org. All our

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16:38

How TravelWits Is Helping Travel Agencies with an...

The Insider Travel Report Podcast ·

2025/09/02

Arman Bimatov, co-founder and CEO TravelWits, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about how his company is partnering with top travel agencies to provide them with an AI-powered booking platform designed to help them streamline their workflows and increase sales efficiency. TravelWits’ proprietary AI algorithms optimize search, pricing, and upsell opportunities, allowing advisors to deliver the best options to their clients. For

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19:03

How Fora Travel Is Growing Using Cutting Edge Tech

The Insider Travel Report Podcast ·

2025/09/02

Jake Peters, co-founder and chief product and technology officer of Fora Travel, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the growth of his innovative host agency. Peters details how Fora is adding travel advisors, training them, and giving them the tools and technology to sell more luxury travel. For more information, visit www.foratravel.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel

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11:53

Where to Find a Luxury Hotel Empire in Rio

The Insider Travel Report Podcast ·

2025/09/01

Netto Moreira, general manager of Fairmont Rio de Janeiro Copacabana, talks with James Shillinglaw of Insider Travel Report about his luxury oasis in the heart of Rio. Moreira, who as area general manager also oversees M-Gallery Santa Teresa Hotel and the upcoming Sofitel Rio de Janeiro Ipanema, talks about his luxury hotel empire with each property offering a different vibe and style. For more information, visit www.all.accor.com or www.fairmont.com. All our Insider Travel Report video interviews

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6:03

How Crystal Guests Will Now Benefit From A&K Land...

The Insider Travel Report Podcast ·

2025/08/31

Mateus Lira, senior vice president of trade sales for Crystal, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about how Crystal will now offer pre- and post-trips and even excursions provided by sister luxury tour company Abercrombie & Kent. The new tours are evidence of the synergy created by the combination of A&K and Crystal. For more information, visit www.crystalcruises.com and www.abercrombiekent.com. All our Insider Travel Report video

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21:46

How Celestyal is Catering to the Trade with New Programs

The Insider Travel Report Podcast ·

2025/08/29

John Diorio, managing director and vice president of business development for Celestyal, talks with James Shillinglaw of Insider Travel Report about his first impressions of the boutique destination-focused cruise line, which sales the Mediterranean in Greece and the Adratic and the Gulf of Arabia. Diorio, who joined Celestyal only a few months ago also reveals details of the cruise line’s new Sail & Stay program offering cruises with land packages in Athens. He also talks about Celestyal’s

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09:30

How A&K Is Developing an Expedition Cruise with Crystal

The Insider Travel Report Podcast ·

2025/08/29

Marrett Taylor, now chairman-Global AKTG Advisory Board & trade relations, talks with James Shillinglaw at this month’s Virtuoso Travel Week in Las Vegas about the latest synergy between Abercrombie & Kent (A&K), a leading luxury travel company, and sister luxury cruise line Crystal. A&K’s Expedition Cruises division, has partnered with Crystal to deliver A&K's cultural voyages aboard Crystal's fleet beginning with a pilot program in August 2026. For more information, visit

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13:31

How to Sell Celebrity Cruises as It Takes Delivery of...

The Insider Travel Report Podcast ·

2025/08/28

Jennifer Suarez, director of sales Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about her cruise line’s upcoming new ship, Celebrity Xcel, and what it will mean for the upper premium cruise line. She also details new ways travel advisors can sell Celebrity now. For more information, visit www.thecelebritycommitment.com. Or www.celebritycruises.com.All our Insider Travel Report video interviews are archived and available on our Youtube

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14:56

How Virtuoso Markets the Luxury Services of Its Members

The Insider Travel Report Podcast ·

2025/08/28

Helen McCabe-Young, Virtuoso’s senior vice president-global products and former senior vice president-global marketing, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how the luxury travel network uses a new social media program to help its members market their luxury travel services. McCabe-Young also provides an update on other marketing initiatives such as the So Virtuoso campaign. For more information, visit www.virtuoso.com. All our Insider

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09:39

What Virtuoso’s Tech Summit Revealed about AI and More

The Insider Travel Report Podcast ·

2025/08/26

Gilad Berenstein, creator of the Virtuoso Tech Summit, talks with James Shillinglaw of Insider Travel Report about what the Summit, held on Aug. 9 during Virtuoso Travel Week in Las Vegas, focused on, including AI and trending technology topics. Berenstein, a tech entrepreneur, investor and Virtuoso board member, has staged three Virtuoso Tech Summits in the last three years and this one was the largest yet. For more information, visit www.virtuoso.com. All our Insider Travel Report video

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05:45

How Travel Advisors Should Sell Star of the Seas

The Insider Travel Report Podcast ·

2025/08/26

Danny Genung of Harr Travel talks with Alan Fine of Insider Travel Report about why Star of the Seas is ideal for multigenerational cruising and how Royal Caribbean delivers consistently across dining, entertainment and ship design. Genung highlights onboard flow, family neighborhoods, entertainment quality and how travel advisors can use these features to sell the product more easily. For more information, visit www.cruisingpower.com or www.royalcaribbean.com. All our Insider Travel Report video

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12:27

Where to Dine at the Restored Waldorf Astoria New York

The Insider Travel Report Podcast ·

2025/08/26

Michael Anthony, partner chef at the newly reopened Waldorf Astoria New York, talks with James Shillinglaw of Insider Travel Report about the restaurants and cuisine at the hotel. From the two-level Lex Yard restaurant, named after the railroad yard beneath the building, to the light dining (and breakfast) in the famed Peacock Alley, Chef Michael delivers a modern interpretation of American classic cuisines. And yes, we did have a (reinterpreted) Waldorf salad. For more information, visit

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17:27

What the Numbers Say About Virtuoso Today

The Insider Travel Report Podcast ·

2025/08/26

David Kolner, executive vice president of Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how sales are with the network (up 12 percent overall), where luxury travelers are going these days, what’s the mood among Virtuoso’s luxury travel advisors and much more. Get a status report on Virtuoso. For more information, visit www.virtuoso.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel

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13:05

Meet the New Leader of Host Agency Avoya Travel

The Insider Travel Report Podcast ·

2025/08/25

Marc Kazlauskas, the new CEO of Avoya Travel, talks with James Shillinglaw of insider Travel Report about his new role leading the innovative host agency, now completely owned by Certares, the travel investment firm, after it purchased the remaining stake from Avoya’s founding Anderson family. With a background running tour operators and a large travel agency, Kazlauskas seems well prepared to take Avoya to the next level completely with its patented Live Leads technology. For more information,

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817 results

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