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PODCAST

Outsource Accelerator Podcast with Derek Gallimore

Derek Gallimore

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

business management

All Episodes

38:45

OA 485: Ukraine IT Outsourcing: Thriving Despite...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/04/18

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/485 IT Ukraine Association In this week’s podcast episode, Derek speaks with Maria Shevchuk, the CEO of the IT Ukraine Association. They discuss the industry's growth and new technological developments. They even weigh in on the impact of the ongoing war. References: Website: https://itukraine.org.ua/en/home/ Start Outsourcing Outsource Accelerator can help you transform your business

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32:19

OA 484: Representing 170k Graphic Artists - with Cap...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/04/11

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/484 Philippine Graphic Artists This week’s episode of the Outsource Accelerator podcast has something a little different. Derek speaks with Cap Hernandez, co-founder of Philippine Graphic Artists (PGA), an online group composed of creative freelancers. They discuss the nature of the PGA group, the current freelancing setting, and how the creatives navigate the industry. References: FB:

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40:33

OA 483: Call Center Excellence Through Culture - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/04/04

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/483 WOW24-7 In this episode of the Outsource Accelerator Podcast, Derek talks with Denys Dubner, the CEO of WOW24-7, a top-ranking call center services company with offices in Eastern Europe and Latin America. They talk about significant concerns in the call center industry, WOW24-7's notable achievement in terms of agent retention, and insights into Artificial Intelligence

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38:43

OA 482: Outsourcing Rising Star Sees Big Opportunity...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/03/21

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/482 Reliasourcing In this episode of the Outsource Accelerator Podcast, Derek speaks with Amir Borsok, the Head of Business Development at Reliasourcing. They discuss how Reliasourcing conducts its BPO-as-a-Service operations, managing quality expectations when it comes to outsourcing, and the continuously changing market. References: Web: https://www.reliasourcing.com/ Email:

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51:45

OA 481: Globalisation Conundrums And Future Potential...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/03/14

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/481 SafetyWing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sondre Rasch, the Co-Founder and CEO of SafetyWing. SafetyWing offers “premium health insurance for remote companies and their global teams.” Derek and Sondre discussed SafetyWing’s vision for a "Country on the Internet," the challenges ahead, and how these things will shape the future of remote

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51:05

OA 480: A Silicon Valley Disruptor Takes on...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/03/07

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/480 Catalyst BPX This week’s episode of the Outsource Accelerator podcast has Derek speak with Alex Small, the co-founder and lead investor of Catalyst BPX. They talk about how Catalyst BPX operates to disrupt the BPO industry and contribute to a new cultural perspective of outsourcing. References: Web: https://catalystbpx.com/ Email: alex@catalystbpx.com Start Outsourcing Outsource

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38:28

OA 479: Industry Veteran Leads Next-Gen Outsourcing -...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/02/29

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/479 Satellite Office In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Jeff Blake, COO of Satellite Office. They discuss the acceleration of the offshoring industry, Jeff’s fondness for working closely with clients, and how the Philippines remains one of the best outsourcing destinations. References: Web: https://www.satelliteoffice.com/ Start

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50:16

OA 478: Specialized B2B Sales Outsourcing: Strategy &...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/02/22

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/478 SalesRoads In this episode of the Outsource Accelerator Podcast, Derek sits down with David Kreiger, the president of SalesRoads. SalesRoads is one of the leading B2B outsourcing and lead generation companies in the United States. David shares his knowledge and different strategies used to generate leads and improve B2B sales, as well as how the sales industry has changed over

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47:01

OA 477: Agency Guru Leverages Outsourcing as Secret...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/02/15

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/477 Beyond 8 Figures In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore interviewed A.J. Lawrence, the host of the Beyond 8 Figures Podcast. A.J. is a former agency owner turned advisor who shared insights into his journey of acquiring and growing businesses. The conversation explored A.J.'s experiences with outsourcing in his own firms and through his consultancy

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42:11

OA 476: Growth Through Acquisition & Future of Work -...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/02/08

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/476 Outsourced In this week’s podcast episode, Derek Gallimore spoke to Mike Larcher, the Founder and CEO of Outsourced. The episode delved into various aspects of the company, including how Mike's recent sale of his other business empowered the organization to focus solely on outsourced services. References: W: https://outsourced.ph/ E: mike@outsourced.ph Start Outsourcing Outsource

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37:20

OA 475: Fast-Growing Latino Outsourcing - with Jamie...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/02/01

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/475 Virtual Latinos In this week’s podcast episode, Derek once again speaks with Jaime Nacach, the CEO and founder of Virtual Latinos. They catch up on how Virtual Latinos has been doing in the past year, the continued rise of Latin America’s outsourcing industry, and how their firm has adapted to set itself apart. References: W: https://www.virtuallatinos.com/ LI:

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37:29

OA 474: Doing Outsourcing Right - with Dean Pascoe of...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/01/25

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/474 Boomering In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore talked to Dean Pascoe, the President and Owner of Boomering Incorporated. Boomering is an outsourcing firm located in Clark, Pampanga, just outside of Metro Manila. Throughout the conversation, Dean shared his extensive insights gained from years of experience in the industry. It also covered various

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47:37

OA 473: From Outsourcing Executive to BPO Founder -...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/01/18

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/473 Omada One In this week's podcast episode, Derek Gallimore talked to Timothy Witucki, the CEO and Co-founder of Omada One. The episode delves into Timothy's journey as he transitioned from being an industry executive to starting his own outsourcing venture in 2021. References: E: timothy@omadaone.com LI: https://www.linkedin.com/in/timothywitucki/ Start Outsourcing Outsource Accelerator

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31:41

OA 472: An Operations Manager’s Perspective of...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/01/11

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/472 SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez. Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office operations and how it contribute to business success in the outsourcing industry. They also explore the benefits of such operations and their increasing

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41:01

OA 471: High-Touch Offshore Staffing Model - with Dom...

Outsource Accelerator Podcast with Derek Gallimore ·

2024/01/04

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/471 Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia. The conversation delved into developing an outsourcing firm and Dom's extensive experience in the business. Additionally, they explored Dom's keen interest in automation and

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35:24

OA 470: Call Center Expansion Amidst AI Revolution -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/12/21

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/470 Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC). The conversation explored Executive Boutique Call Center's rebranding to Select VoiceComm, the company’s expansion to Davao, and AI's impact on the call center industry. References: W:

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40:01

OA 469: Bangladesh’s Booming Outsourcing Industry -...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/12/14

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/469 BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolution over the past 10 to 15 years and its growth and development. References: W: https://bacco.org.bd/ E: president@bacco.org.bd Start

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36:30

OA 468: Interview with Derek: Outsourcing, Ethics,...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/12/07

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/468 CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on outsourcing staffing. The episode explored Derek's insights on outsourcing opportunities, especially in developing countries in the

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38:41

OA 467: Full-Time & By-The-Hour BPO Solutions - with...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/11/30

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/467 Kuubiik In this week's podcast episode, Derek Gallimore spoke to Natcho Angelo, the Co-Founder and CEO of Kuubiik. Kuubiik is an outsourcing company that provides full-time and hourly staffing solutions with a remote global workforce. The discussion covered Kuubiik's unique approach in the offshoring market and how it differs from traditional models. References: Web:

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42:07

OA 466: Remote Pioneer Takes Outsourcing to...

Outsource Accelerator Podcast with Derek Gallimore ·

2023/11/23

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/466 20Four7VA In this podcast episode, Derek Gallimore talked with Catherine vanVonno, the President and CEO of 20Four7VA. 20Four7VA is a US-based virtual assistant services company. Their virtual assistants can be hired for tasks like bookkeeping, content creation, and marketing, among others. Derek and Catherine discussed US businesses’ perception of offshore staffing, and the adoption of

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206 results

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