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PODCAST

MSP Business School

MSP Business School

A podcast geared to Technology Service Providers where we bring you strategies and tactics to grow your business and build a winning culture. This podcast helps MSPs and MSSPs accelerate their business through strategies, tips, and tactics for driving sales, marketing, and account management. Join our host, Brian Doyle, every Tuesday!

technology management

All Episodes

17:36

Roundtable – Huddle Up! Revitalizing the Daily...

MSP Business School ·

2023/04/04

00:54 – Brian mentioned that many companies like to do daily stand-ups and huddles, but they are often haphazardly run and not as effective as they could be. They have a standardized process for running sales huddles with all their sales reps cascading across the US that virtually manage, but they can give insight into how to structure the huddle and make sure it is effective for all users on a call. 5:03 – Robb suggested that the role play should be divided into two parts: prospecting and

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25:48

Len DiCostanzo – Accelerate Partner integration in...

MSP Business School ·

2023/03/28

Len DiCostanzo has been a mainstay of the global IT channel and is a sought-after consultant and speaker. For decades, he has been providing thought leadership and best practice guidance for senior leaders who want to understand the channel’s roots and its future. DiCostanzo consults and collaborates with leading and emerging channel vendors, as well as managed service providers and business technology solution providers who want to accelerate growth and better serve clients. He has worked with

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23:20

Ken Fearnley – Risky Business

MSP Business School ·

2023/03/21

In this episode, they talked about Risky Business and Life in IT. 3:09 – Ken ended up in the crazy world of technology because he was a full-time firefighter for about twelve years and he started selling t-shirts and realized he needed a website. He taught himself how to code, and build a website, and decided that technology and business were what he wanted to do. He has been involved in a bunch of startups and taken a company public and has been involved with software for 25 years. 8:15 – Brian

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24:43

Jason Pufahl – It’s a Cyber Life: Sometimes the Path...

MSP Business School ·

2023/03/14

Show Website: https://mspbusinessschool.com/ Guest Name: Jason Pufahl https://www.linkedin.com/in/jasonpufahl/ Company: Vancord https://www.vancord.com/ Podcast: https://www.vancord.com/cybersound/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com Jason Pufahl is the Vice President of Information

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16:53

Battling Burnout

MSP Business School ·

2023/03/07

In this episode, the team discusses Battling Burnout here at MSP Business School. 1:37 – Robb stated that burnout is a combination of factors for him, both as a business owner and as an employee. He discussed how to address this on both an employee and a company culture level, which he enjoys discussing. 3:25 – Brian also claims that burnout is usually caused by some kind of stressor, but not all stressors are the same. He has had some of his most energizing times when he worked the most hours and

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29:26

The Game of Risk

MSP Business School ·

2023/02/28

In this episode, our team discusses The Game of Risk here at MSP Business School. 2:20 – Brian suggests that organizations engage with customers to understand risk and take the next step in risk management by introducing frameworks to them to manage their organization. Cyber liability insurance can be a challenge for some organizations, so it is important to engage with customers and understand risk during the sales process. 3:11 – Robb said that he’d like to define a little bit better about “What

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20:56

Tyson Choptain – The Co-Managed Opportunity

MSP Business School ·

2023/02/21

Tyson Choptain is the Executive Vice President and co-founder of Broadview Networks, a leading Managed Services and Security Solutions provider based out of Winnipeg. With more than 30 years of consulting, sales engineering, and implementation has a track record of success with technology in the workplace and providing IT solutions meeting business needs. As an entrepreneur who helped build a successful IT consulting business, his focus on business solutions has helped grow the company to be

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31:09

Jacob Cane – Maximizing your Centers of Influence

MSP Business School ·

2023/02/14

Jacob has 25 years of experience in managed IT and cybersecurity services and has participated in multiple startups, acquisitions, and successful exits with experience from company formation through exit and integration. Jacob was Co-Founder and CEO of Proactive Technologies, where he led revenue growth to over $10M per year with an owner-led sales model until Proactive’s acquisition by Abacus Group. Jacob currently works with MSPs to help them optimize owner-led sales and lay the groundwork to make

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25:37

Aaron Boone – Peer Group opportunities for the Masses

MSP Business School ·

2023/02/07

Aaron spent the first years of his career in Sports & Hospitality working in Event Management and Operations and started in the MSP industry in 2011 while completing an MBA. Aaron’s expertise is in Project Management, Finance, and Organizational Strategy & Business Development. In this episode, they talked about Peer Group opportunities for the Masses. 1:58 – Aaron explains how he became involved in the world of MSP. He studied at the University of Florida. He earned an undergraduate degree in

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26:51

George Bardissi & Sade Mendez – Breaking the...

MSP Business School ·

2023/01/31

George Bardissi is the Founder and CEO of three companies: Bardissi Enterprises, an MSP based in Philadelphia, PA; bvoip, a channel-only firm that works with other MSPs around the world in the Cloud Communications Space; and MSP Initiative, which was founded in the middle of the 2020 pandemic, as a community and networking entity to help bridge the gap between IT Service Providers and MSPs to collaborate in new ways. In this episode, they talked about Breaking the Boundaries of MSP Growth 2:48 –

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30:41

Chris Johnson - Gaining Trust with Security Trustmark

MSP Business School ·

2023/01/24

Chris Johnson is a cybersecurity compliance strategist at heart. He is currently CompTIA’s senior director of cybersecurity programs and ex-officio chairperson of the CompTIA Security Community. In this role, he champions the abilities of MSPs looking to focus more on cybersecurity. 2:22 – Chris discusses his background in the IT industry. He believes that many of the people who were listening fell into it. He had a lot of nasty jobs early in my career because he was someone who said, "I didn't like

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31:21

A-Jay Orr Building Opportunity for Veterans in...

MSP Business School ·

2023/01/17

A-Jay Orr, the founder, and CEO of Simple Plan IT. They specialize in helping businesses specifically those that have government contracts, protect digital assets, and be compliant with all the security regulations that the DOD pushes out. In this episode, they talked about Building Opportunities for Veterans in Transition. 02:13 – Brian asks A-Jay “How did you find your way into the lovely world of IT?” A-Jay stated that he got into the wonderful world of IT through the military. He was a

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23:01

5 Things on CIOs minds in 2023

MSP Business School ·

2023/01/11

This week we deep dive into the minds of Enterprise CIO's and see how their concerns can map to the SMB. The impact of many of the concerns we will discuss will impact the SMB market faster and harder than the enterprise, and MSPs need to be prepared to be leaders and address these issues with their clients and demonstrate value with the solutions.

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30:17

Tips for using a VA on your team

MSP Business School ·

2023/01/03

Show Website: https://mspbusinessschool.com/ Octopus CRM - https://bit.ly/3GwgQkz Kennected - https://bit.ly/3WHCjOc Typify - https://bit.ly/3jOL4qX Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com In this episode, we talked about the advantages of having a Virtual Assistant (VA) and how to start

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46:53

Best of 2022

MSP Business School ·

2022/12/27

Show Website: https://mspbusinessschool.com/ Guests Name: Abe Garver https://www.linkedin.com/in/abegarver/ Company: FOCUS Investment Banking https://focusbankers.com/ Jim Lippie: https://www.linkedin.com/in/jim-lippie-52931/ SaaS Alerts: https://saasalerts.com/ Name: Kipp Stumpf https://www.linkedin.com/in/kipp-stum... Company: ConnectWise https://www.connectwise.com/ Jon Kotman: https://www.linkedin.com/in/jonkotman/ Luke Ross: https://www.linkedin.com/in/lucas-ross-238b07143/ Kotman Technology:

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32:52

Abe Garver Focus Investment Banking - Inflation may...

MSP Business School ·

2022/12/20

Show Website: https://mspbusinessschool.com/ Guest Name: Abe Garver https://www.linkedin.com/in/abegarver/ Company: FOCUS Investment Banking https://focusbankers.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com In this episode, Abe Garver joins us today at MSP Business School. Abe Garver is

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57:51

Roundtable How to 2x your Sales Pipeline with OSR...

MSP Business School ·

2022/12/13

Show Website: https://mspbusinessschool.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com In this episode, we talked about how to double your sales opportunities easily and what Robb’s team has learned through over one million cold calls. 00:48 – Brian welcomes everyone who joins him and his

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22:11

Roundtable How are you planning for 2023

MSP Business School ·

2022/12/06

Show Website: https://mspbusinessschool.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com In this episode, we talked about how we are planning for next year here at MSP Business School. 3:38 – Brian starts talking about planning for 2023. He gives some tips on how he will be going to budget

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25:32

Emily Glass - Building a Culture to Drive Success

MSP Business School ·

2022/11/29

Show Website: https://mspbusinessschool.com/ Guest Name: Emily Glass https://www.linkedin.com/in/emilyglass/ Company: Syncro https://syncromsp.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com Emily Glass joins us today at MSP Business School. Emily is the president and CEO of Syncro, an

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24:59

Roundtable Building out your Battlecard

MSP Business School ·

2022/11/22

Show Website: https://mspbusinessschool.com/ Battlecard sample: https://salesmaturit.s3.amazonaws.com/Lead+magnets/Generic%2BBattlecard%2Bfor%2BProspects.pptx This episode discusses battle cards and how you can equip your team with this sales weapon. 1:30 Robb dives right into the discussion describing what a battle card is for him. He compares battle cards to cliff notes which helped him get through school. He adds that a battle card is something you look at when you’re lost and it enables

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251 results

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