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PODCAST

Remarkable Results Radio Podcast

RISC_OBFUSCATED

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution

business management

All Episodes

00:34:56

RR 451: Dan Gilley – Attracting the Right Talent with...

Remarkable Results Radio Podcast ·

2019/07/23

Dan Gilley - Attracting the Right Talent with the Right Stuff Every new and young technician today have a lot more shops to choose from. Let’s face it, there is a lingering issue of the technician shortage. If you are a business owner, what do you need to do to attract and/or retain talented individuals that possess the ‘right stuff’. If you are a business owner, how would you attract an employee? What are the things you would do to improve your shop and make it as attractive and organized as it

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00:02:52

Trailer – Why Would You Want To Listen and Who the...

Remarkable Results Radio Podcast ·

2019/07/20

Why Would You Want To Listen and Who the Heck Am I? Can you afford to miss out on being a fly on the wall of shop owners, coaches, technicians, executives and every other contributor that has been involved in the aftermarkets premiere podcast? Through interviews with the best in the business, our goal is to help solve your pain points and teach you stuff along the way? You know the drill change is a guaranteed constant in life. We must stay abreast of the speed of technology, succession planning,

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00:24:21

RR 450: Michael Eilbracht – Becoming an Industry Trainer

Remarkable Results Radio Podcast ·

2019/07/19

Michael Eilbracht - Becoming a Trainer Many in the industry have the yearning to give and teach. Think about how many professional teachers found their calling. Michael knows he has found his calling to be an industry trainer. He has presented at Vision and will parlay his career as a Full-Time Transit Bus Technician, and owner of MJE Diagnostics into a professional Heavy Duty Electrical and Driveability Training Business. This is a ‘real story’ on finding your groove and sticking to it. Listen

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00:40:23

RR 449: Maryann Croce – What Advice Would You Give a...

Remarkable Results Radio Podcast ·

2019/07/16

Maryann Croce - What advice would you give a new business owner? Will this advice benefit the established business person? Would you like some advice on starting a business. What if you could apply this advice to your established business. With me is Maryann Croce from SmallBusinessvantge.com. She and her husband Tony also own Croce Transmission in Norwalk, CT. As a business owner, she can chalk up many a mistake that has turned into wisdom. She has been there and done that and shares 5 key

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00:25:01

RR 448: Larry Dragan – Life After Selling My Business...

Remarkable Results Radio Podcast ·

2019/07/12

Larry Dragan - Life After I Sold My Business - Lemon Law Expert Witness, Certified Mediator and Appraiser Larry Dragan is the 2nd generation owner of Stan’s Garage founded in 1941 at Dearborn Heights, Mi. He sold his ownership to his son, Scott. He now serves as its chairman of the board. He is a member of ASA, ASE Blue Seal and IAAA (International Automotive Appraisers Association). Larry got involved during the ’90s in the mediation of problem vehicles and served on the arbitration boards for

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00:34:05

RR 447: Jonnie Wright – Customer Service: What Are...

Remarkable Results Radio Podcast ·

2019/07/09

Jonnie Wright - Customer Service: What Are The Three Things You Want To Get Better At Keeping customers satisfied is what most businesses strive for and it is what keeps them coming back. Listen to the story of customer service from Jonnie Wright. Jonnie owns The Buyosphere. Jonnie and I get into a very deep conversation on customer service, generations, the future of phone skills, secret shopping, and reviews. Later in the episode, you will learn that the most important customer becomes the

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00:32:50

RR 446: Privacy, Data Ownership and Cyber-security...

Remarkable Results Radio Podcast ·

2019/07/05

Privacy, Data Ownership and Cybersecurity - Threats to the Automotive Aftermarket Carm Capriotto with Bob Redding ASA’s Legislative representative, Frank Leutz who is the COO of Desert car care in Chandler, Arizona, and Brin Kleine who is the owner of Assured Auto Works in Melbourne, Florida. Today we discussed Privacy, Vehicle Data and Cybersecurity. ASA has one powerful representative in Washington in Bob Redding and anytime you can get to listen and get guidance from Bob you need to invest your

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00:26:46

RR 445: Chris Cotton – Certified Profit First...

Remarkable Results Radio Podcast ·

2019/07/02

RR 445: Chris Cotton - Certified Profit First Professional My guest Chris Cotton is a Certified Profit First Professional and a business coach. He helps shop owners understand the fundamentals of money and the decision making behind it. He helps us manage our cash and how to set aside money obligations. Chris’s AutoFix SOS coaching company is one of the select few consulting firms, nationwide, that has achieved certification in Profit First. His experience as a former shop owner relates to the

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01:04:04

RR 444: Technician Round Table – Part 7 – Heipp –...

Remarkable Results Radio Podcast ·

2019/06/28

Technician Talk 7 - Professionalism and More This outspoken trio wonders how professionalism is bred, how it starts and how it can be compartmentalized. Everyone must step up and set the bar high for others to emulate and follow. My guests for Tech Talk 7 are Bob Heipp, Peter Landry and Matt Fanslow. These guys also wonder why shops that are not equipped to service certain vehicles advertised that they can. Some shops lack professionalism. Let’s face it, some shops advertise what they can do

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00:23:14

RR 443: Jill Trotta – Survey Results – The Best and...

Remarkable Results Radio Podcast ·

2019/06/25

Jill Trotta Best and Worst Metro Cities for Car Repair Survey My guest is Jill Trotta. She is the Vice President for Industry Advocacy and Sales at RepairPal. We talked about the surveys that pointed out which metro cities are best for car repair. This is based on factors like average repair order, road quality, average labor rate among others. The survey talked about the statistics and information about car repair. You will learn the best and the worst cities for repairs according to the survey

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00:36:07

RR 442: Joe Register – What are the Puts and Takes In...

Remarkable Results Radio Podcast ·

2019/06/21

What Are The Puts And Takes In Servicing Vehicles Equipped With Advanced Technologies And Automated Driving Functions - ADAS Vehicular data is important for various reasons ranging from collisions to communications and safety. With the advancement in technologies and improved automated driving functions, data and vehicle information is vital to the future of the aftermarket. My guest is Joe Register who is the Vice-President Emerging Technologies at Auto Care. This is his second interview. His

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00:56:15

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used...

Remarkable Results Radio Podcast ·

2019/06/18

In their fourth installment of Geek Talk 2.0. This episode took an interesting path as Greg brought his perspective on AAA. Chris talked about AI, Bill has his thought on his suppliers and Karim talked about the importance of data ownership. Your panel- Greg Buckley from Buckley’s Personalized Auto Care Willimgton, DE Chris Cloutier from Golden Rule Auto Care, Dallas, and CEO of Autotex.me, Bill Nalu Interstate Auto Care, Madison Height, MI and Karim Morsli, Winkler Automomotive in Gaithersburg,

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00:25:02

RR 440: Bill Hanvey – Ownership of Vehicle Telematic...

Remarkable Results Radio Podcast ·

2019/06/14

Amending Legislation for Telematic Data Ownership - RR 440 My guest is Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner. Do you know that a car

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00:19:02

RR 439: Safety Training in the Workplace – Charlie...

Remarkable Results Radio Podcast ·

2019/06/11

Safety Training in the Workplace - RR 439 Become educated on the importance of OSHA and HazMatt training. You’ll not want to be on the short end of the stick as it relates to your responsibilities in these areas. With me today is Charlie Ayers the President of CCAR -- Coordinating Committee For Automotive Repair. Charlie is truly a wealth of knowledge on Safety/HAZMAT Training when it comes to OUR Automotive Repair and Collision Industry. CCAR is the only OSHA Alliance Partner that deals

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00:29:51

RR 438: My New Shop – From the Ground Up – Doug...

Remarkable Results Radio Podcast ·

2019/06/07

From the Ground Up - The Challenges of Building a New Facility Building a new facility can make or break you. So many variables and decisions to consider not to mention the added issues, and problems which will be laid on the table. Confidence with an architect, your banker and your contractor makes a huge difference. Doug Callaghan shares the story of his new build. He is the CEO of Vic’s Service Centre in Wainright, Alberta Canada. His new building has new features which include a training room

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00:43:30

RR 437: Recruiters Round Table with Kyle Holt & Jay...

Remarkable Results Radio Podcast ·

2019/06/04

Recruiters Round Table with Kyle Holt & Jay Goninen Ever have the need for a new team member? Trying to hire a technician. Concerned about losing a top performer? You are not alone and in fact, this is one of the toughest challenges service professionals face. We’ve done many podcasts on this theme and when I can get two experts on who has their finger on the pulse of this issue, you benefit. Jay Goninen is president of Find A Wrench, which is a recruiting service used by shops around the country

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00:27:16

RR 436: Brad Beeston – Building a Reputation Online

Remarkable Results Radio Podcast ·

2019/05/31

Building a Reputation Online Back in the day where yellow pages, print ads, billboards and TV rule the marketing world, now it is almost irrelevant. It is not completely gone but it will be. We are experiencing an influx of all digital marketing. Marketing technology, Influencers and Data Science now rule the marketing scene. We are observing demographics, page ranks, reviews and so much data to gain advantage over the competition. Brad Beeston an account executive at Podium brings some very key

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00:34:39

RR 435: Young Careers In The Making – Automotive...

Remarkable Results Radio Podcast ·

2019/05/28

Young Careers In The Making - Automotive College Student Panel at CarFest 2019 This episode with Ashlynn Poole, Cheyanne Keith, and Michael Wheeler is proof that Carfest is doing some great things by reaching out to automotive colleges to further enhance the awareness of independent aftermarket professionals. These students volunteered and worked hard in their assigned bays working with professionals to further engage their technical hunger. There are some huge learning moments for you as you’ll

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00:31:10

RR 434: Training Talk – Daytime vs. Night Time...

Remarkable Results Radio Podcast ·

2019/05/24

Training Talk - Daytime vs. Night Time Training | ASE Certification | Instructors and Students Experience the insights of a Tech and Automotive Instructors talking about the difference between Day and Night training along with ASE certifications and Training from Schools on how to keep students engaged through balanced lectures and hands-on experience with a few visuals! Our Tech Talk Panel guests include Marty Depowski is an Automotive Instructor of Wayne County Community College, Michigan;

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00:27:17

RR 433: The Importance of Third Party Credentials |...

Remarkable Results Radio Podcast ·

2019/05/21

The Importance of Third Party Credentialing and Having a Learning Culture in Your Business. You are a professional in the automotive service aftermarket. You know your stuff, you are smart, accomplished. You put your knowledge to use every day. Ever decide to have a third party provide you the professional credentials to verify your practical abilities? Twenty percent of our industry has their credentials so I’m talking to the eighty percent that don’t. This episode with Trish Serratore, Senior

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300 results

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