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PODCAST

The Insurance Guys Podcast

Scott Howell & Bradley Flowers

The Insurance Guys podcast is dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency.

business careers

All Episodes

64:26

Dominating Local Facebook Community Groups with Josh...

The Insurance Guys Podcast ·

2023/07/19

On this episode of The Insurance Guys Podcast, Scott and Bradley have a special guest, Josh Bagby, who shares his journey in the insurance industry. Josh talks about his experience working in a slow and political environment that wasn’t the right fit for him long term. He discovered the importance of building his personal brand locally and realized that people cared more about him as an individual than the company he worked for. When COVID hit, electronic signatures became crucial for the survival

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58:51

How To Know When Your Customers Are Shopping You With...

The Insurance Guys Podcast ·

2023/07/12

On this episode of The Insurance Guys Podcast, Scott Howell and Bradley Flowers dive into a discussion with guest Seth Zaremba. Seth shares valuable insights on optimizing service in the insurance industry. He highlights the importance of independent agents owning the transaction process and leveraging data to increase net margin. The conversation explores the integration of technology platforms and the need for targeted customer service efforts. The speakers also discuss the mission of Neon and b

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44:38

Attracting and Retaining High Net Worth Clients with...

The Insurance Guys Podcast ·

2023/07/05

On this episode of The Insurance Guys Podcast, Scott Howell and Bradley Flowers sit down with their guest, Diane Delaney. Diane Delaney is an accomplished insurance professional with extensive experience in the industry. She currently serves as the executive director of the Private Risk Management Association (PRMA) and focuses on helping independent agents and insurance professionals enhance their sales and service skills. During the episode, Diane shares her experience working with high net worth

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40:39

Agency Bill Automation = Gamechanger

The Insurance Guys Podcast ·

2023/06/28

On this episode of the Insurance Guys Podcast, the hosts, Scott Howell and Bradley Flowers are joined by Andrew Wynn, CEO of Ascend, a technology company that optimizes approval and billing processes in the insurance industry. Andrew shares a personal story about the risks of messing up billing and how Ascend solves these problems related to billing and approval processes. The hosts discuss the importance of working with a consultative agent while prioritizing customer experience and ease of

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65:46

What We Pay Our People {Encore Rebroadcast}

The Insurance Guys Podcast ·

2023/06/21

In this special encore rebroadcast episode, Bradley and Scott sit down with David Carothers from Florida Risk Partners and CJ Hutsenpiller from Hutsenpiller Insurance to discuss producer and account manager compensation. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your

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44:27

Breaking Nationwide Insurance Announcement:

The Insurance Guys Podcast ·

2023/06/13

In this emergency episode, Bradley and Scott react to the recent announcement by Nationwide Insurance. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your investment will pay for itself in the first year. Contact sales@hawksoft.com or go to hawksoft.com/insuranceguys and mention

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37:37

LIVE From The HawkSoft User Group National Conference

The Insurance Guys Podcast ·

2023/06/07

On this episode of the Insurance Guys podcast, Scott Howell and Bradley Flowers are LIVE from the HawkSoft User Group 2023 National Conference with Brent Thurman (founder of Keystone Insurance Services.) and Paul Hawkins (President / CEO at HawkSoft Inc.) to discuss the importance of team building and customer service. Brent, a second-generation agency owner, shares how he has built a successful team by introducing a new compensation structure and implementing weekly staff meetings. The guests

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53:22

Personal Lines, Policy Language and Designations with...

The Insurance Guys Podcast ·

2023/05/31

On this episode of The Insurance Guys Podcast, Scott and Bradley talk with Dustyne Bryant, a subject matter expert in personal lines, account management, SOPs, CRMs, risk management, and policy language, with an MBA, a CISC, and a CISR to boot. Married to Scottie Bryant with three children, she is the Personal Lines Academic Director for the National Alliance for Insurance, Education and Research and the host of the Awkward Insurance Podcast. They will discuss personalized account management, the

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68:51

Catching up with Commercial Insurance Guy

The Insurance Guys Podcast ·

2023/05/24

On this episode, the Twitter popular and truly unanimous Commercial Insurance Guy returns to the show to give Scott and Bradley some unvarnished truth in the commercial insurance space. Plus, Scott shares news of a furry new family member and how he is tackling the cannabis industry. Enjoy the show! Follow @someinsurance

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38:34

Intentionality and Showing Appreciation with Jeremy...

The Insurance Guys Podcast ·

2023/05/17

On this episode, Scott Howell, Bradley Flowers, and special guest Jeremy Powers discussed the importance of intentionality. Jeremy shared how being intentional with fellow agents, team members, and customers can help build a successful business. He also shared his experience of working for an employer for 10 years and what could have been done to make him stay. Scott shared a story of how he showed appreciation to his team members by telling them why he appreciates them and what they do. The

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49:47

Heroic Leadership and Hometown Friends with Col....

The Insurance Guys Podcast ·

2023/05/10

In this episode, Scott and Bradley talk with U.S. Silver Star awarded Col. Nathan Green. Capt. Green talks about his leadership skills learned from his service and military experience, a comparison of military and corporate leadership, and what it was like to grow up with Scott Howell in Hamilton, Alabama. More on Capt. Nathan Green >>> Col. Nathan C. Green was awarded the Silver Star for his bravery and leadership in carrying out a daring mission near Kandahar Airport in Afghanistan on December

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54:38

From Barber to Website Expert: How To Make Your...

The Insurance Guys Podcast ·

2023/05/03

In this podcast episode, Chris Langille discusses his journey from being a barber to becoming an insurance agent and eventually an expert in website design and digital marketing for insurance agencies. He emphasizes the importance of having a professional and customized website in 2023, as it serves as an agency’s digital office space and a hub for various marketing efforts. Chris also shares how his agency simplifies the digital marketing process for clients, providing a one-stop solution for

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33:38

What To Expect At HUG

The Insurance Guys Podcast ·

2023/04/26

In this episode, Bradley and Scott sit down with Paul Moyes and Kelly Endicott to discuss the upcoming 2023 HUG (Hawksoft User Group) Conference in Austin, Texas, and what agents can expect. Learn More About HUG - HawkSoft User Group >>> ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in

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47:14

The Life, Career and Legacy of David Gordon: ENCORE...

The Insurance Guys Podcast ·

2023/04/19

In this encore broadcast of the Insurance Guys Podcast, we remember the life and legacy of Mr. David Gordon, who recently passed away. David was a 64-year veteran of the insurance industry and the President and CEO at Gordon Companies. Scott and Bradley sit down with David to discuss how the insurance industry has evolved, his memories of 9/11, the importance of agent education, and his lasting legacy in the industry and his family. We wanted to honor David’s memory and share his wisdom and insights

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62:38

To the Moon! With Ken Gregg from Orion 180

The Insurance Guys Podcast ·

2023/04/12

In this episode, Bradley and Scott sit down with Ken Gregg from Orion 180 to talk about how he bootstrapped his own insurance carrier, grew it, and is now taking over the country. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your investment will pay for itself in the first year

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58:57

Indy Agents Are Powered by HawkSoft

The Insurance Guys Podcast ·

2023/04/05

In this episode, Bradley and Scott sit down with Paul Hawkins and Rushang Shah from HawkSoft to discuss the changes coming down the pipeline, the upcoming HUG conference, and their new partnership with the Insurance Guys podcast. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your

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37:29

How to Make People Care About Your Insurance Agency...

The Insurance Guys Podcast ·

2023/03/29

In this episode of the Insurance Guys Podcast, we discuss how insurance agencies can use real estate agents as a model to build their brand in their local community. Our guest, Andy Mathisen, co-founder and Chief Marketing Officer of GloveBox, shares how GloveBox is taking client experience to the next level for independent agents. We dive into the power of a virtual CSR for insurance agents, how to make people care about your insurance agency, the importance of cross-selling personal and commercial

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47:32

Finding Agency Freedom with James Jenkins

The Insurance Guys Podcast ·

2023/03/22

On this episode, Scott and Bradley talk with James Jenkins, CEO and Founder of RiskWell and the host of an industry podcast, Agency Freedom, on various business, technology, process, and innovation topics. James focuses on serving his business and commercial clients and equipping/empowering our team to excel in their respective roles. Enjoy the show! ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience

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53:51

Bob Rusbuldt, President and CEO of the Big I

The Insurance Guys Podcast ·

2023/03/15

In this episode, Bradley and Scott sit down with Bob Rusbuldt from the Big I; the guys discuss Bob's tenure in the industry, his retirement, and what he thinks the future of the independent agent is. SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> ASCEND - Check Out The Modern Insurance Payments Platform Book an Ascend demo

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52:34

101 Weston Labs with Aubie Knight

The Insurance Guys Podcast ·

2023/03/08

In this episode, Bradley and Scott sit down with Aubie Knight from IIANC to discuss their new project, 101 Weston Labs, the insurtech accelerator geared towards agent-focused tech. SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> ASCEND - Check Out The Modern Insurance Payments Platform Book an Ascend demo

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402 results

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