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PODCAST

I"m A Car Chick

I"m A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you"re on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you"ll find valuable, unfiltered interviews and expert advice

business careers

All Episodes

37:14

Generations of Excellence: Past, Present and Future...

I"m A Car Chick ·

2023/10/04

On this episode of Chicks In Charge: Automotive Edition we are thrilled to introduce Liza Myers Borches, a trailblazing force in the automotive industry and our special guest on The Chicks in Charge podcast! Liza, a fourth-generation Auto Dealer hailing from Carter Myers Automotive in Virginia, brings a wealth of experience and insights to our show.After graduating from the prestigious University of Virginia, Liza embarked on a remarkable career journey with American Honda Motor Company at

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58:03

Creating a Culture that's "Not Like the Other Guys"...

I"m A Car Chick ·

2023/08/23

Join us for a game changing episode of the Chicks in Charge: Automotive Edition as we bring you an exclusive conversation with the trailblazing Ashlee Church, General Manager at Volkswagen of Marion!In 2001, Ashlee began her automotive journey in the accounting office, and little did she know, she was destined to make waves in the industry. Fast forward to 2013, where her determination led to convincing Volkswagen of America to establish a new point in southern Illinois. The very next year,

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29:55

Communicate your marketing with your team ft. Ashley...

I"m A Car Chick ·

2023/08/20

Introducing Ashley, an automotive industry expert with a remarkable 13-year journey. Her entry into the field began as a temporary receptionist at a small Ford dealership in South Texas. Recognizing her passion for the automotive world, Ashley became a full-time team member and took on various customer-focused and marketing roles. It was during this time that she discovered her true calling - making a lasting impact on the customer experience.Driven by her ambition, Ashley made a bold

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25:05

Helping the Independent Dealers ft. Corey Means

I"m A Car Chick ·

2023/08/20

Corey Means is the new incoming president for the Arizona Independent Automobile Dealers Association and Shasta had the wonderful opportunity to speak with him ahead of the 2023 AIADA Conference in Phoenix! Listen along as we discuss the benefits of independent dealers getting involved with their state Automobile Dealers Association as well as NIADA at the national level. Don't forget to share the show!

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55:13

Glenn Lundy - What You Say MATTERS

I"m A Car Chick ·

2023/08/11

Glenn Lundy is a powerhouse figure in the automotive industry, renowned as America's foremost speaker. With a transformative mantra of Rise, Evolve, Impact Together, he ignites the spark to unlock your true potential. Guiding you to monumental success, Glenn champions the ethos that massive action fuels massive results—epitomized by the astounding 800% Elite Automotive achievement. Elevate your journey with Glenn Lundy, where greatness awaits.Welcome to another exciting episode of Chicks in

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79:11

Manage the Data and Coach your People ft. Shawn Armorer

I"m A Car Chick ·

2023/08/09

Buckle up as we dive into the exciting world of internet lead conversions, BDC best practices, and a truckload of tips and tricks with none other than the BDC Alchemist himself – Shawn Armorer! Shawn's automotive journey spans over two glorious decades, taking on roles such as Service Manager, Service Advisor, BDC Director, and Customer Service Manager for some of Canada's largest dealer groups. But that's not all! As the owner and founder of BDC Alchemy Inc., his magical expertise has

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40:50

Breaking The Automotive Industry Mold ft. Ariana Garcia

I"m A Car Chick ·

2023/08/04

Ariana Garcia is the Buick GMC District Sales Manager for General Motors. She has a background in automotive sales, BDC, F&I, marketing and SO much more! Welcome to another episode of Chicks in Charge! In this episode, our hosts, Jess Burkhart and Shasta Haddock, dive into an inspiring conversation with automotive industry trailblazer, Ariana Garcia. Join us as Ariana shares her journey of breaking the mold, challenging stereotypes, and carving her own path in a traditionally

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34:59

The Importance of Giving Back to Your Community ft....

I"m A Car Chick ·

2023/07/17

Winner of 2023's Automotive News' 40 under 40, Internet Sales Manager, Employee Advocate, Community Advocate, and Leader. These are just a few of the titles held by the wonderful Courtney Paschal of Street Toyota In Amarillo Texas. The Chicks had a wonderful episode with Courtney covering things from the importance of leadership when running a BDC/Internet Sales Team, giving back to the community, and how to find the causes to invest your time in. Courtney is a beautiful pillar of light to

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42:35

Automotive AI: Enhancing or Replacing your BDC? Ft....

I"m A Car Chick ·

2023/07/07

Join The Chicks In Charge ft. Jarrod Kilway as they discuss how to incorporate AI with an existing BDC in place, how AI can help the overall customer experience and... Is AI going to entirely REPLACE the human element in a BDC?! OH! And HOW MANY shoes did he say he had?!Tune in now to hear what the expert and shoe fanatic himself has to say!

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30:36

BDC - Mentality, Respect, Appreciation ft. Martha...

I"m A Car Chick ·

2023/06/28

What a truly amazing episode this is! Martha has been in the auto industry for over 23 years. She started as a BDC representative for a Ford dealership. After a year in that position, she got promoted to BDC Manager and would then spend the next 3 years as a Customer Relations Manager. As she was in that role, she learned the entire dynamic inside of a dealer’s operations. As a liaison between the dealer, the customer and the OEM, she focused on improving the overall customer experience

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23:08

Car Guy Coffee ft. The Chicks in Charge @ NIADA

I"m A Car Chick ·

2023/06/27

The Chicks FINALLY had a chance to sit down and chat with Fred Lennartz and Lou Ramirez of the Car Guy Coffee Podcast! Fred and Lou - also known as the "Certified Solutionaries" around the Automotive Industry - are working to change the car business one heart at a time. Their mission is to focus on the people that we work with every single day: from the staff at the dealership to the customers driving our cars and everyone we interact with in between. Fred and Lou will work hand in

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34:14

Protecting the Women in your Dealership ft. Petra...

I"m A Car Chick ·

2023/06/15

Tune in for Episode 11 of The Chicks in Charge ft. Petra Sherbin to discuss the importance of keeping women safe while having a career in a male dominated industry. Petra is NY born and raised. She is now a military spouse that has moved around quite a bit- currently in the Phoenix AZ area. She's a mother of 3 and has been in the automotive industry for over a decade with most of her experience being as a Director of the Business Development Department for a multi store group with a

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39:33

Transform your Mindset of the Car Business ft. Bobbie...

I"m A Car Chick ·

2023/06/08

Join The Chicks in Charge with Bobbie Herron, an industry leader with 22 years of experience and the President of World Domination at The Bees Knees Agency, a premier automotive operations agency. Bobbie has spearheaded transformations in the automotive industry, empowering men & women in all roles, from BDC & Sales to Management & Operations, to improve and innovate. From her leadership roles across the auto industry and in incredible automotive groups such as Garber Automotive

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47:51

Episode 9: The Power Of Manifestation And...

I"m A Car Chick ·

2023/06/05

Shasta was unavailable during this episode so it is Jess and Robin today! Tune in to hear what the Social Media Guru and Manifestation Master, Robin Wilson, has to say and hear how YOU can help HER meet her 2023 goal of employing 100+ people in her local community!

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24:41

SPECIAL ANNOUNCEMENT

I"m A Car Chick ·

2023/05/26

This is a SPECIAL EPISODEYou'll notice this isn't posted on our normal day, but we had a big announcement and we couldn't wait even one more day to share it with you! Take a listen and celebrate with us!

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35:19

Episode 8: Chicks in Charge Triple Threat ft. Kaylee...

I"m A Car Chick ·

2023/05/24

There is nothing that Jess and Shasta love more than highlighting strong, amazing women in the automotive industry. So when we had the opportunity to interview Kaylee Felio, we knew that we had to take it! Kaylee is a mom, wife, manager, and so much more! Her personality, although introverted, is an inspiration to women all over the industry. She is a pillar of light to others and a truly kind human to all who enter her path in life. We can't wait for you to listen to this episode and

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70:50

Episode 7: The Great BDC Debate ft. Stan Sher

I"m A Car Chick ·

2023/05/17

This is a HEE-UGE episode! Stan Sher - President of Dealer eTraining - came on with us to discuss all things BDC and BDC training. This includes the good, the bad, and the ugly. Where are we getting it right, where are we getting it wrong, and where is the industry moving? Listen in for the gold nuggets that were dropped during this episode and don't forget to share the show! Connect with Stan on his social media profiles or call

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38:15

Episode 6: The Importance of Leadership Ft. Roy Davila

I"m A Car Chick ·

2023/05/14

This week we covered such an important topic: Leadership. Understand that there is a massive difference between management and leadership and what that difference is. Roy covers with us how he works with leaders day in and day out to ensure that they are investing in their team members and what that looks like in the dealership. This episode needs so little introduction. To get the meat and potatoes you HAVE to take a listen. Connect with Roy and follow him on all of his social

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48:48

Men Aren't The Problem Ft. Katie Mares

I"m A Car Chick ·

2023/05/03

This week we BROKE IT DOWN with Bestselling Author of CustomHer Experience, Katie Mares! The entire reason for us starting this podcast was to shine a light for the up and coming generation of automotive and to highlight those that are truly good people, willing to invest in others and give with the heart of a servant. Katie is hands down one of those people. She has dedicated so much time to bettering the success of women, not just in the Automotive Industry but all over the world. Her new

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30:44

Episode 4: The Importance of Social Media to your...

I"m A Car Chick ·

2023/04/30

Today the Chicks in Charge discussed Social Media posting and the importance of doing it correctly to your business! 90% of the business that we talk to or see on social media are doing it wrong and in this world, doing it wrong can actually be worse than doing nothing at all! Listen in to learn more about how to turn your social media pages into FREE lead generation machines! Reach out to either of us if you have more questions: jessica@socialclimberpro.com

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