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PODCAST

The MSDW Podcast

MSDynamicsWorld.com

The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.

business tech news

All Episodes

12:36

What's driving supply chain success in the Dynamics...

The MSDW Podcast ·

2023/06/27

This podcast episode is sponsored by NMB Solutions. Chris Winstanley, VP of solutions management at NMB Solutions, joins us to talk about how the company's solution offerings in transportation, shipping, and third party screening have evolved over their 25 years in business. Staying competitive as an ISV in the Microsoft Dynamics 365 channel has required NMB to both broaden their range of offerings while also focusing on areas of specialization. Partnerships and strategic investments in

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18:12

Using Dynamics 365 Commerce across industries

The MSDW Podcast ·

2023/06/21

This episode is sponsored by Evenica. Dynamics 365 Commerce is often thought of as a platform for the retail industry. But our guests on this episode, Kelly Mazur and Stefanie Richter from Evenica, have worked with organizations across a range of industries including manufacturing, professional services and government. On this episode we discuss commerce use cases for a range of industries within the Microsoft channel, including new ways to transact online and the evolution of digital

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14:33

Why Esker built a new Dynamics 365 F&O connector

The MSDW Podcast ·

2023/06/15

This episode is sponsored by Esker. Integration a third-party solution with Dynamics 365 F&O remains a real challenge, and an ISV's architectural choices can make a bit difference for ERP customers weighing their options, especially as they plan for a cloud-based implementation. Our guest on this episode, Michael Bowden, technology evangelist at Esker, tells us about some of the decisions that went into the company's decision to build a new synchronous integration with Dynamics 365 F&O for their AP

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17:35

Why Dynamics GP customers opt for cloud managed services

The MSDW Podcast ·

2023/06/06

This episode is sponsored by Enavate. Microsoft Dynamics GP customers have a lot invested in their ERP solutions, with years spent tailoring processes, interfaces, integrations, and reports to suit their business needs. And while some GP users are moving on to newer cloud ERP products, many others intend to capitalize on the value of their GP systems for the foreseeable future. Still, concerns over maintenance, backups, security, and disaster recovery are driving more GP customers to examine their

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24:30

How to deliver great e-commerce results in today's...

The MSDW Podcast ·

2023/05/31

This episode is sponsored by commercebuild. Early generations of e-commerce may have suited the needs and expectations of consumers, but they often fell short of the needs of B2B organizations. One of the key challenges in B2B, say our guests, Jay Newman and Megan Mann of commercebuild, is the alignment between critical business systems like ERP with the e-commerce experience that customers have come to expect based on their years of B2C online shopping. But as workers with buying authority

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32:57

Commerce, workflow, and partnership in the Dynamics...

The MSDW Podcast ·

2023/05/17

This episode is sponsored by Cavallo. Microsoft has provided a wealth of Dynamics 365 Business Central product and channel guidance in 2023 that is sure to impact strategic planning across the ecosystem. Our guests on this episode, Matt Abbott and Bob McAdam of Cavallo, share their views on what the future holds for customers, VARs, and ISVs. Coming out of Directions North America 2023, they discuss their unique perspective on going to market with advanced capabilities that augment Business

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45:36

The Future of Dynamics 365 Training with Microsoft...

The MSDW Podcast ·

2023/05/11

Training workers on their organization's Microsoft Dynamics 365 F&O or CE solution is never a simple initiative. Trainers must factor in the way users learn and the way they do their work. Another critical factor: the choices the organization makes throughout an implementation project in terms of scheduling and funding training efforts. Our guest on this episode, Elif Item, is a Dynamics AX and Dynamics 365 consulting veteran and trainer and she works hard on optimizing training to match the way

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34:15

Microsoft update on Dynamics 365 F&O migrations and...

The MSDW Podcast ·

2023/05/05

This episode is sponsored by Microsoft. FastTrack senior program manager Rachel Profitt joins us to talk about Dynamics 365 F&O migrations, the latest updates to the FastTrack program, and her team's newest achievement, the launch of new business process guides and a guidance hub. The first editions of the guides have just launched, and Rachel talks about what it means to take a business process-focused implementation, how to use the tools, how partners and users might contribute, and how to give

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20:01

Measuring Microsoft's AI push with Steve Mordue

The MSDW Podcast ·

2023/05/04

This episode is sponsored by Forceworks. Microsoft has revealed a broad range of plans to bring generative AI to businesses. The Copilot brand now spans productivity tools, collaboration, and business applications, and their Azure OpenAI Service will offer any developer new ways to incorporate the technology into their own offerings. Our guest, Microsoft MVP and Forceworks CEO Steve Mordue, has been thinking about the impact AI will have on some of today's conventional wisdom around

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22:23

Enabling subscription-based sales opportunities for...

The MSDW Podcast ·

2023/04/27

This episode is sponsored by Bluefort. Unlike a one-time order, a subscription-based sale brings with it a range of new opportunities, challenges, and complexities. Working with a customer over multiple interactions can lead to additional orders, up-sell and cross-sell opportunities, upgrades, and downgrades, and new pricing models. Evolving a subscription model can also lead to new demands on sales, support, and service teams. Our guest, Bjorn Kuijt, VP of product management at Bluefort,

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48:48

Project management, training, and Microsoft channel...

The MSDW Podcast ·

2023/04/25

Life in the Microsoft channel has changed over the years, and while our guest, Microsoft MVP Neil Benson, has never been far from that world of license rules, ISV solutions, and partner programs, his recent experiences with his new venture, Superware, have been instructive, he says. Working with Microsoft in 2023 is not like working with them in 2013 or 2006, and Neil explains some of the ways he and other partners are adapting. In addition to getting a new industry-focused software and

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17:53

Improving Your Data-Driven Email Marketing with...

The MSDW Podcast ·

2023/04/11

This episode is sponsored by emfluence. Following a recent webcast on data-driven email marketing, we speak with Monica Hoyer, marketing director at emfluence, to get her views on different ways to use business data in digital marketing. For Dynamics ERP and CRM users, it should come as no surprise that their systems offer a bounty of valuable data that marketers can incorporate into their planning and analysis if they have access to it. Data from sales interactions, customer service, orders,

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26:13

An update on mixed reality solutions for Microsoft...

The MSDW Podcast ·

2023/04/06

This episode is sponsored by Mazars. Microsoft continues to support Dynamics 365 mixed reality applications to support training and remote work scenarios, and the products get even more interesting when viewed against the backdrop of the rest of the Dynamics 365 and Power Platform portfolio's evolution. Our guest, Mazars solution architect and Microsoft MVP Chris Segurado, has been working with the D365 mixed reality hardware and applications for three years, both with Mazars clients and in

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28:23

Directions North America 2023 preview with Rob Jolliffe

The MSDW Podcast ·

2023/04/03

Rob Jolliffe of Sabre Limited has been adapting fixed-fee services models to suit his Microsoft Dynamics 365 Business Central clients for nearly five years. At Directions North America 2023, Rob will be helping lead a workshop for Microsoft partners who want to explore fixed-fee models, share experiences, and even work on new strategies and frameworks that suit the Dynamics 365 channel. On this episode we talk about fixed-fee strategies, expectations for Directions North America 2023 overall,

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29:05

Document management in today's Dynamics 365 projects

The MSDW Podcast ·

2023/03/30

This episode is sponsored by Formpipe. Microsoft Dynamics 365 projects have the potential to impact organizations both in terms of the quality of internal operations and their customer-facing activities. On this episode, Formpipe’s Commercial Director Mike Rogers and Business Solutions Consultant Soren Hjorth join us to share their recent real world experiences working with Dynamics 365 customers. As they explain, solving business document challenges can deliver Dynamics ERP and CRM users with

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30:57

Cavallo's latest outlook on Dynamics GP

The MSDW Podcast ·

2023/03/22

This episode is sponsored by Cavallo. On this episode we hear from Cavallo vice presidents Bob McAdam and Joe Alt for the latest guidance on the company's Dynamics GP solution roadmap and partnerships. GP users looking at both the Cavallo Salespad roadmap and their latest partnerships should find comfort in the ecosystem's future, including in the opportunities to modernize order management and build more integrated and automated systems. Cavallo's Salespad continues to evolve, both in

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25:43

Advanced Mobile Experiences for Field Workers in 2023

The MSDW Podcast ·

2023/03/02

This episode is sponsored by Resco. Resco.net CEO Andrew Lorraine joins us to break down what’s next for mobile workers in 2023. We discuss the technology trends with long term potential, how to maximize your mobile worker experience, and Resco’s new developments for the Microsoft Dynamics 365 community. Show Notes: 1:30 - Andrew's career journey at Resco and becoming CEO 2:30 - Highlights of the last year at Resco 5:30 - How customers have faced Microsoft's changes to the D365 Field Service

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15:44

Microsoft Business Apps News Roundup, February 2023

The MSDW Podcast ·

2023/02/24

MSDW and MSCN Editors Jason Gumpert and Eamon McCarthy Earls discuss recent developments in the Microsoft channel, highlighting recent news and features, as well as ongoing trends and upcoming Microsoft Dynamics events. Show Notes: Microsoft Business Applications sales exec Vahé Torossian departing Microsoft reveals 2023 Release Wave 1 plans for Power Platform, Dynamics 365. Azure outage takes down Dynamics 365 Business Central in Southeast Asia. Event Preview: Defining successful a Dynamics AX to

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28:29

The Possibilities of ITSM and ITAM solutions with...

The MSDW Podcast ·

2023/02/15

This episode is sponsored by Provance. Power Platform is rapidly maturing as an application development platform, giving professional developers more ways to use it to build advanced solutions. For Microsoft ISVs, those advances have opened up opportunities to build first class solutions for on the platform where they can overlay their unique technology and expertise. In the area of ITSM and ITAM, Provance has launched its own Power Apps-based solution, ServiceTeam ITSM. Two experts from the

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22:23

Reviving the Canadian National Dynamics 365 CE/CRM...

The MSDW Podcast ·

2023/02/13

The Canadian National Dynamics 365 CE/CRM User Group has a long tradition of bringing members of the community together, both virtually and in-person. The group paused its activities during the pandemic, but they are back with new events, new plans, and a new organizing platform with the support of Dynamics User Group (DUG). Two of the organizers of the Canadian National group, Microsoft MVPs Malcolm McAuley of C5 Insight and Rick McCutcheon, update us on building new momentum among Canadian

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194 results

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